Compare Carepatron and Epic 
Featured Products
At a Glance
Market Segments
Small-Business (96.3% of reviews)
Enterprise (77.3% of reviews)
Entry-Level Pricing
Free
No pricing available
Carepatron
Star Rating
(527)4.5 out of 5
Market Segments
Small-Business (96.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansEpic
Star Rating
(935)4.2 out of 5
Market Segments
Enterprise (77.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EpicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Epic excels in providing a comprehensive and secure platform for managing sensitive healthcare data. Users highlight its unmatched depth in patient documentation and reporting, making it a top choice for larger enterprises that require robust features.
- Users say Carepatron stands out for its intuitive design and ease of use, particularly for small businesses. Reviewers appreciate the scheduling feature that allows them to manage client appointments from anywhere, enhancing flexibility in their workflows.
- According to verified reviews, Epic's implementation process is often seen as complex, which can be a hurdle for new users. In contrast, Carepatron receives praise for its quick setup and user-friendly onboarding, making it easier for teams to get started without extensive training.
- Reviewers mention that while Epic offers advanced decision-support tools and customizable templates, it may require a steeper learning curve. Carepatron, on the other hand, is noted for its straightforward interface, which helps users navigate the software more efficiently.
- G2 reviewers highlight the quality of support provided by Carepatron, with many users noting the responsiveness and helpfulness of the support team. Epic, while also providing solid support, has received mixed feedback regarding response times, especially during peak usage periods.
- Users report that both platforms meet their requirements effectively, but Epic's higher overall G2 Score reflects its strong performance in larger healthcare settings. Carepatron's focus on small business needs allows it to cater specifically to that market, making it a preferred choice for smaller practices.
Pricing
Entry-Level Pricing
Epic
No pricing availableFree Trial
Carepatron
Free Trial is available
Epic
No trial information availableRatings
Meets Requirements
8.8
419
8.8
770
Ease of Use
8.9
431
8.1
781
Ease of Setup
8.9
292
7.2
97
Ease of Admin
9.1
163
7.7
91
Quality of Support
9.0
352
8.2
734
Has the product been a good partner in doing business?
9.2
154
8.4
89
Product Direction (% positive)
9.4
424
9.0
761
Features by Category
Operations
8.5
314
Not enough data
8.1
290
Not enough data
8.4
292
Not enough data
7.5
269
Not enough data
Feature Not Available
Not enough data
8.2
271
Not enough data
8.7
287
Not enough data
8.5
278
Not enough data
Generative AI
7.9
254
Not enough data
Data Collection
8.3
105
Not enough data
8.6
105
Not enough data
8.2
105
Not enough data
8.4
104
Not enough data
Clinical Workflow Management
8.5
160
9.1
114
Feature Not Available
8.9
104
Feature Not Available
8.9
106
8.6
189
9.0
124
Patient Health Information Management
8.7
180
9.1
106
8.1
161
8.8
101
8.4
168
8.9
120
Agentic AI - EHR
7.8
26
Not enough data
Patient-Centered Functions
8.5
93
Not enough data
Feature Not Available
Not enough data
8.4
93
Not enough data
8.6
92
Not enough data
Feature Not Available
Not enough data
Operations
8.4
94
Not enough data
8.1
90
Not enough data
8.6
95
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
84
Not enough data
Operations Management
8.5
113
8.6
18
8.4
119
8.6
19
8.3
116
8.8
23
8.2
106
8.1
20
Added Efficiencies
8.1
107
8.8
21
8.7
109
9.4
22
8.0
108
9.2
18
8.8
108
8.9
22
Technology
8.7
130
Not enough data
7.9
120
Not enough data
8.4
121
Not enough data
Administration
8.2
126
Not enough data
8.2
125
Not enough data
8.6
132
Not enough data
Compliance
9.3
131
Not enough data
9.2
121
Not enough data
Administrative
9.2
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Decision Analysis
Not enough data
8.6
12
Not enough data
7.7
11
Not enough data
7.3
10
Not enough data
8.0
11
Integration
Not enough data
8.5
11
Not enough data
8.2
11
Management
Not enough data
8.3
11
Not enough data
8.2
11
Analytics
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Tools
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
7.4
13
Not enough data
Clinical Care - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial / Revenue Cycle - Long Term Post Acute Care
Not enough data
Not enough data
Analytics & Quality / Compliance - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Operations & Workforce - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carepatron and Epic are categorized as Medical Practice Management and EHR
Unique Categories
Carepatron is categorized as Clinical Documentation, Medical Billing, Patient Engagement, Telemedicine, Patient Scheduling, Patient Case Management, Nutritionist, and Dental Practice Management
Epic is categorized as Clinical Decision Support, Long Term Post Acute Care, and AI Patient Engagement & Operations
Reviews
Reviewers' Company Size
Carepatron
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
45.7%
Health, Wellness and Fitness
17.6%
Hospital & Health Care
7.7%
Medical Practice
6.3%
Alternative Medicine
3.8%
Other
18.8%
Hospital & Health Care
74.9%
Medical Practice
9.4%
Health, Wellness and Fitness
5.4%
Higher Education
2.2%
Mental Health Care
1.0%
Other
7.1%
Alternatives
Discussions
Carepatron has no discussions with answers
What does Epic software do?
2 Comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
What is the easiest way to access inputting diagnoses?
2 Comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What is the easiest way to access inputting diagnoses?
2 Comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
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