--- title: Carepatron Reviews meta_title: 'Carepatron Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 675 reviews by the users' company size, role or industry to find out how Carepatron works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 675 scale: '5' date_modified: '2026-08-06' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Carepatron Reviews **Vendor:** Carepatron **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 675 ## About Carepatron Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. ## Carepatron Pros & Cons **What users like:** - Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly. (111 reviews) - Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals. (57 reviews) - Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity. (50 reviews) - Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support. (47 reviews) - Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity. (44 reviews) - Scheduling (44 reviews) - Users love the **customizable templates** in Carepatron, which greatly enhance their therapy and coaching practices. (42 reviews) - Users find the **setup ease** of Carepatron incredibly smooth, making it ideal for startups and new practices. (41 reviews) - Users love the **AI transcribing and support** features of Carepatron, enhancing practice efficiency and client experience. (40 reviews) - Users value the **exceptional customer support** from Carepatron, highlighting their helpfulness and responsiveness. (39 reviews) **What users dislike:** - Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows. (40 reviews) - Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options. (33 reviews) - Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility. (22 reviews) - Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness. (22 reviews) - Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs. (21 reviews) - Payment Issues (19 reviews) - Users feel the **limited templates** in Carepatron hinder ease of use and disrupt workflow efficiency. (18 reviews) - Users face **integration issues** with Carepatron, including payment limitations and inconsistent calendar syncing. (15 reviews) - Form Issues (14 reviews) - Lack of Communication Features (13 reviews) ## Carepatron Reviews ### 1. Great AI Notes and Easy Client Billing, but Connection Reliability Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** leo t. | Psychotherapist In Private Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** AI notes and easy to charge invoice with clients **What do you dislike about Carepatron?** Platform is not always reliable when it comes to connection and prices has been changing of lately unfortunately **What problems is Carepatron solving and how is that benefiting you?** AI notes helps me a lot with time management **Official Response from Carepatron Team:** > Hi Leo! We are sorry to hear about the connection reliability concerns and appreciate you raising it. Our team is continually working to improve platform performance and stability, and feedback like this helps us focus on the areas that matter most. We also understand your concern around pricing changes and aim to keep our pricing transparent and accessible for practices of all sizes. If you need additional assistance or have any other concerns, we'd be happy to help. Feel free to reach out anytime. ### 2. Easy Patient Scheduling Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** It’s easy to schedule patients, and the calendar is straightforward and to the point. **What do you dislike about Carepatron?** Sometimes, there are technical glitches that send my patients multiple notifications of the same thing. They don't have a waitlist option which would be really helpful. **What problems is Carepatron solving and how is that benefiting you?** Online booking for new patients to come to my office. It allows them to have access to my schedule so they can make an appointment at a convenient time for them. **Official Response from Carepatron Team:** > We appreciate you taking the time to leave a review! We are sorry to hear about the duplicate notification issue, as that is not the experience we want for you or your clients. If this happens again, our team would be happy to take a closer look and help troubleshoot. We also appreciate your suggestion about adding a waitlist feature and will pass that feedback along to our product team. ### 3. Intuitive with Scheduling and Notes, Needs Payment Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe B. | Clinical Hypnotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Carepatron?** I find Carepatron really easy to use, and everything is very clear. The initial setup was very straightforward, and I was very impressed with the software. I really enjoy using it. **What do you dislike about Carepatron?** The invoicing and payment function has been difficult to use, so I have just resorted to using Stripe independently. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to schedule appointments easily and keep clear notes for quick access in future sessions. **Official Response from Carepatron Team:** > Hey Chloe, thanks for taking the time to share your feedback. We hear your feedback on invoicing and payment tools, and we're working toward making it easier to manage payments directly within the platform. If you’d like, our team would be happy to help review your current setup and walk through the available billing features with Stripe to see if there’s a smoother workflow for you. The Carepatron customer team is always glad to assist with payments, scheduling, or anything else you may need. Please feel free to reach out anytime. ### 4. Simplifies Private Practice, Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** kristen D. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I've loved the customer support, the clinician templates, and how easy it is to customize to my needs. I love being able to know I always have support available if I run into a hiccup, and I love being able to customize and streamline. This makes my job so much easier. The initial setup was so much easier and smoother than anticipated. **What do you dislike about Carepatron?** I haven't loved the Telehealth platform. It seems to glitch a lot, even though both ends have good signal. **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps with scheduling, telehealth, and billing. I appreciate the available customer support, clinician templates, and customization options which streamline my work and make my job easier. **Official Response from Carepatron Team:** > Thanks so much for the thoughtful review. Really glad to hear the templates, customization, and support have made your work easier. That’s exactly what we’re aiming for. Sorry to hear the telehealth feature has been glitchy. We’re actively improving stability and performance so experiences like yours become less common. Appreciate you being part of the Carepatron community and sharing this with us. ### 5. Easy to Use and Intuitive from Day One **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Carepatron?** Easy to use and intuitive-- I needed no training and could get right to it :) **What do you dislike about Carepatron?** At this point we've been using it for about 4 weeks and I haven't found anything I dislike yet **What problems is Carepatron solving and how is that benefiting you?** A simple EHR system that's cost effective for small businesses **Official Response from Karina Jimenea:** > That's so wonderful to hear, thank you! We designed Carepatron to be as intuitive as possible right out of the box, so knowing you were able to hit the ground running without any training truly makes our day. 😊 Four weeks in and no complaints yet? We'll take it! We hope it stays that way, and if anything ever comes up, our support team is always here for you at support@carepatron.com. Thanks for taking the time to share your experience! ### 6. Streamlined Scheduling and virtual appointments. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I like the AI assistant in Carepatron. It helps me during appointments by taking notes, allowing me to focus on the client without having to worry about note-taking the whole time. The initial setup was relatively easy, as it guides you through everything step-by-step. Plus, there have been some upgrades and improvements since I started using it. **What do you dislike about Carepatron?** I don't like that there's not a lot of storage space in the lower tiers. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to organize all my appointments and for clients to book them easily. And for virtual appointments with clients. It consolidates my business tasks in one place, including billing, invoices, and notes. **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with the AI assistant and the ease of setup. We understand your concern about storage space and will take this into account for future enhancements. ### 7. Affordable Gem with Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I use Carepatron as an EHR to handle and organize my intakes for my clients. What I love most is the affordability of this platform with all they are offering. The customer service is top-notch and 100% personalized. Carepatron was a hidden gem that I feel I was so lucky to find. After the initial setup, the ease of using Carepatron stands out for me. **What do you dislike about Carepatron?** A little difficult initial setup. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to handle and organize client intakes, securely store clinical documentation, and manage scheduling. It solves secure storage for clinical notes and sending intake forms. The affordability and personalized customer service are standout features. **Official Response from Carepatron Team:** > Hi Stephanie! Thank you so much for your feedback. We're so glad to know that Carepatron's been helpful to your practice and that you find our Support Team great. Should you need further assistance, we'd be happy to help. ### 8. Easy to Navigate and Reasonably Priced **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Carepatron?** The app is easy to navigate. Price is reasonable. **What do you dislike about Carepatron?** Integration is not simple. AI intelligence could better. Onboarding support was almost impossible because of the time difference. **What problems is Carepatron solving and how is that benefiting you?** Holistic health **Official Response from Karina Jimenea:** > Hi there! We're really glad the platform has been easy to navigate and that the pricing has been a good fit for your practice. We're always hoping to continue improving wherever possible. On the time difference, we completely understand how that can make getting timely support tricky, and it's something we're working to address as we grow our support coverage. Thanks again for bearing with us! ### 9. Quick, Easy Access to Client Information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Carepatron?** Quick and easy access to client information **What do you dislike about Carepatron?** Nothin in particular at this time has come up **What problems is Carepatron solving and how is that benefiting you?** It's saved so much time and that time can be spent elsewhere **Official Response from Karina Jimenea:** > Thank you for the kind words! We built Carepatron to make everyday tasks faster and simpler, so hearing that it's saving you time and keeping everything accessible is exactly what we love to hear. ### 10. Effortlessly Organized Patient Consultations **Rating:** 5.0/5.0 stars **Reviewed by:** Marianne P. **Reviewed Date:** November 21, 2025 **What do you like best about Carepatron?** I love using Carepatron for its easy and organized approach to consulting with patients. The intuitive design of the software, highlighted by the ease it brings to navigating tasks, is complemented by aesthetically pleasing colors that are easy on the eyes. Additionally, the customer service provided by Carepatron is exceptional, always ready to offer assistance and ensuring that any issues I face are resolved promptly. The initial setup process was a breeze, saving me time and hassle, and overall the platform provides a seamless experience for managing Electronic Health Records (EHR). **What do you dislike about Carepatron?** More AI features **What problems is Carepatron solving and how is that benefiting you?** I find Carepatron organizes patient consultations efficiently, offering an easy and intuitive interface with pleasant colors and excellent customer service. **Official Response from Carepatron Team:** > Hi Marianne! Thank you so much for your feedback. We're glad to hear how Carepatron has been helpful to your practice. We're always looking for ways on how to improve our platform, including our AI features, so should you have any other feedback or concerns, feel free to reach out to our Support Team via the website or your user dashboard and we'd be happy to hear more. ### 11. User-Friendly and Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Carepatron?** It is user friendly and easy to navigate **What do you dislike about Carepatron?** It can be long winded to upload forms for onboarding **What problems is Carepatron solving and how is that benefiting you?** I am not sure what problems they are solving **Official Response from Karina Jimenea:** > We're really glad the platform has been easy to navigate and user-friendly for you! We hear you on the form upload process for onboarding and we're always hoping to continue improving wherever possible. Thanks again for being part of the Carepatron community. We're glad to have you with us! ### 12. Makes Organizing Client Inputs and Calendar Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Stan T. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Carepatron?** Organizing client inputs and calendar more accurately **What do you dislike about Carepatron?** It lacks so many things found in Thinkhealth **What problems is Carepatron solving and how is that benefiting you?** It helps solve alot **Official Response from Carepatron Team:** > Hi Stan, thanks for taking the time to share your feedback. We appreciate you mentioning the features you feel are missing compared with Thinkhealth. If there are specific tools or workflows you feel would make Carepatron more useful for you, our team would love to hear more and help where we can. The Carepatron customer team is always happy to assist with setup, feature guidance, or to pass along product suggestions. ### 13. Impressive Form Library and Smart AI Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Liliana A. | Owner/Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Carepatron?** I like their vast library of forms and their AI integration to those forms. I also really like the integration of other video conferencing platforms. **What do you dislike about Carepatron?** That you can only use Stripe as your payment processing system. If there were other options, I'd love to integrate that too. **What problems is Carepatron solving and how is that benefiting you?** It is helping me solve scheduling, record system, and ease of form usage during sessions. **Official Response from Carepatron Team:** > Hi Liliana! Thank you for your feedback. We hear your feedback regarding other payment systems, and we hope you keep watch for any updates on this in the future. ### 14. Smooth School Admin with Carepatron **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald J. **Reviewed Date:** January 18, 2026 **What do you like best about Carepatron?** I like Carepatron for its functionality in school admin processes and its ability to aid in organization. The scheduling feature works well, which adds to its effectiveness. The initial setup was very easy, thanks to the good directions provided by Carepatron. **What do you dislike about Carepatron?** I think the color scheme could use some improvement. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron for school admin processes to organize tasks. The scheduling feature works well, making it easier to manage. Setup was easy due to good directions. **Official Response from Carepatron Team:** > Thank you for sharing your feedback. We’re glad to hear that Carepatron supports your school administration processes, helps with organization, and that scheduling and initial setup have been smooth and intuitive. We also appreciate your thoughts on the color scheme, as design feedback is important to us as we continue to improve the platform. If you need any assistance or would like to share more suggestions, our support team is always available through our website or directly from your user dashboard. ### 15. Easy to Navigate Website Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra P. | Speech-Language Pathologist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** The ease of maneuvering through the website. **What do you dislike about Carepatron?** Sometimes takes extra work to find important documents. **What problems is Carepatron solving and how is that benefiting you?** Scheduling intakes. **Official Response from Carepatron Team:** > Hi Alexandra, we're glad to hear that you find Carepatron easy to navigate. We also understand your point about sometimes needing extra steps to locate important documents, and feedback like this is helpful for our team as we continue improving the platform’s organization and usability. If you have specific suggestions on how we can optimize organizing documents or navigating different areas of the platform, we're open to hear it. Please feel free to reach out anytime. ### 16. Customizable and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kat O. | Licensed Psychotherapist & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2025 **What do you like best about Carepatron?** I trialed a bunch of EHR systems when starting my private practice, and I preferred Carepatron by a mile. The platform is incredibly easy to use and very intuitive. I find that I have no trouble navigating, and everything is customizable. I always approach from a client perspective, and I think that this EHR gives clients the exact experience that they're looking for. The customer service is also incredibly responsive through their Facebook group. **What do you dislike about Carepatron?** No one showed up to the 1:1 informational session that I scheduled, which was disappointing, as I had a lot of questions to get answered! (I think it may have been an issue with my Google Calendar automatically declining the invite?) Other than that, things have been really positive so far. **What problems is Carepatron solving and how is that benefiting you?** It's solving the ease of having everything I need - calendar, documentation, billing, consents, intakes, etc. - in one place. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're really glad to hear Carepatron stood out during your EHR search and that the platform has been intuitive and easy to use for both you and your clients. It's great to know the customization options and overall experience are hitting the mark. Sorry to hear about the missed 1:1 session. That may have been a calendar sync issue, but we appreciate you flagging it. If you'd like to reschedule or need help with anything, our Support Team is always available through the website or your User Dashboard. We're here to support you as your practice grows and are excited to have you with us. ### 17. A reliable and easy-to-use platform for managing clients **Rating:** 4.5/5.0 stars **Reviewed by:** Lazar V. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** Carepatron has made it much easier to manage my medical practice by bringing everything into one place—scheduling, documentation, and patient management. The platform is intuitive, and even with minimal training I was able to set it up and start using it right away. I particularly like how organised the interface feels, and that I can quickly switch between client notes, invoices, and appointments without juggling multiple systems. The support team is also responsive and helpful whenever I’ve had questions, which gives me confidence in using it daily. **What do you dislike about Carepatron?** There are a few areas that could be improved. I’d like more flexibility with customising templates and reporting tools, since right now they feel somewhat limited for more complex cases. On rare occasions, syncing between devices has a slight delay, which interrupts workflow if I’m switching between desktop and mobile. These are relatively small issues, but addressing them would make an already solid platform even better. **What problems is Carepatron solving and how is that benefiting you?** Carepatron has helped streamline administrative tasks that used to take hours every week. By consolidating scheduling, documentation, and billing into a single system, I save time and reduce the risk of errors. It has improved my ability to keep patient records accurate and accessible, which in turn improves the overall quality of care I can deliver. The biggest benefit has been cutting down on paperwork and freeing up more time to actually focus on patient interactions. **Official Response from Carepatron Team:** > Thank you for the detailed review. We're really glad to hear Carepatron has helped streamline your practice and that you're finding the interface and all-in-one functionality useful day to day. It's great to know the onboarding felt smooth and intuitive, and that our support team has been there when needed. Your suggestions around template customization, reporting tools, and device syncing are appreciated. We’re actively working on improving these areas to ensure a smoother and more flexible experience across the board. Feedback like yours helps guide our development, so thank you again for taking the time to share it. ### 18. I don't know how more people don't know about CarePatron! **Rating:** 5.0/5.0 stars **Reviewed by:** Meghane H. | Licensed Acupuncturist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Carepatron?** I love this platform because it is user-friendly, HIPPA compliant for healthcare providers, provides many different templates for free to use (actually, the plan I use with them is totally free!) and their support team is highly responsive and willing to help you with what you need. It's great being able to update my calendar and schedule clients very easily! I have the booking links on my website for clients to easily set up an appointment as well. **What do you dislike about Carepatron?** I can't say there's much I dislike about this platform. **What problems is Carepatron solving and how is that benefiting you?** I needed a HIPAA compliant platform that easily schedules, bills, and is easy for the client to use on their end. **Official Response from Carepatron Team:** > Thanks for the thoughtful feedback. We're glad to hear Carepatron has been user-friendly, compliant, and helpful in streamlining your scheduling and client bookings. If you ever need anything or have questions, feel free to reach out through the website or your User Dashboard. We're always happy to assist. ### 19. Highly Economical with Streamlined Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jerred E. | Licensed Marriage And Family Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Carepatron?** I really appreciate Carepatron's affordability and its comprehensive feature set, which perfectly fits my needs as a EHR for my therapy practice. The setup process was straightforward, supported by helpful videos, and the team's readiness for further assistance is commendable. Integrating my forms has been seamless, and I find the integrated calendar, which directly links to my website, exceptionally valuable. My clients can book appointments without leaving my site. The client portal is another highlight, alongside the range of templates available for forms that greatly enhance usability. **What do you dislike about Carepatron?** I find that the software has a lot of features, which can be a bit overwhelming at times. It requires taking your time to learn them, which could be challenging initially. I have only been using it for a couple months, but so far I really like this EHR software. **What problems is Carepatron solving and how is that benefiting you?** Carepatron provides an integrated calendar, client portal, and form hosting at a reasonable price, enhancing my therapy practice's efficiency and client booking process. **Official Response from Carepatron Team:** > We're thrilled to hear that Carepatron has been a great fit for your therapy practice! Our team is dedicated to providing affordable and comprehensive solutions to meet your needs. We understand that learning new features can be overwhelming, but we're here to support you every step of the way. Thank you for choosing Carepatron! ### 20. Clear Layout and Effortless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Ashland W. | Practice Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Carepatron?** Love the layout! It's clear and easy to navigate. I'm a very busy mom, practice owner, neurodivergent! I need things to be efficient. I can input the information I need to personalize a form and use it right away. **What do you dislike about Carepatron?** Haven't found anything I don't like yet. **What problems is Carepatron solving and how is that benefiting you?** I built my private practice and that meant building my own forms as well. Carepatron made this so much easier! **Official Response from Carepatron Team:** > Thanks for the great feedback. We’re glad to hear Carepatron is helping keep things efficient and easy to use for your practice. If you ever need anything else, feel free to reach out to our Support Team via the website or your User Dashboard. We’d be happy to assist. ### 21. Consistently Reliable for Therapy Sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Ema F. **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** I appreciate Carepatron for making my mental health care accessible and easier to manage, significantly aiding my mental health care. The video call setting is invaluable, allowing me to continue therapies like EMDR and parts work effectively. I trust Carepatron because it is consistently reliable, provides good signal, and is not glitchy. **What do you dislike about Carepatron?** I sometimes experience issues with links not working, which occasionally require resending or my therapist having to reset up an appointment. This can cause a minor delay, usually around five minutes, in starting our therapy sessions. Additionally, it would be helpful to have an accessible chat feature to communicate during calls if the microphone isn't working, although I suspect this feature may exist, and I just haven't found it yet. **What problems is Carepatron solving and how is that benefiting you?** I can access my mental health care more easily, aiding my mental health diagnosis, and use video calls for effective therapy sessions like EMDR. **Official Response from Carepatron Team:** > We are glad to hear that Carepatron has been consistently reliable for your therapy sessions and has made your mental health care more accessible and manageable. We appreciate your feedback and will work on improving the link issues to minimize any delays in starting your sessions. ### 22. Free and Handy for Keeping Client Records **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** free way to keep client records, info, and documents **What do you dislike about Carepatron?** doesn't integrate with my calendar, no self hosted option, pricing is per team member rather than per team **What problems is Carepatron solving and how is that benefiting you?** I need to keep some clients' drivers licenses and such, and carepatron allows me to do that in a HIPAA compliant way **Official Response from Carepatron Team:** > Thanks for your feedback, and we appreciate you taking the time to share it. Carepatron does support syncing with external calendars like Google and Microsoft, which can help keep appointments aligned with your existing schedule. If you would like to set this up, this guide walks through the steps: https://help.carepatron.com/en/articles/6379265-sync-calendar We also hear your thoughts around team-based pricing and the request for a self-hosted option, and feedback like this is valuable for our product team as we continue improving the platform. If you ever want help configuring integrations or exploring different setup options, our customer team will gladly assist. Please reach out anytime, we are always here to help. ### 23. A Feature-Rich, User-Friendly Practice Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Carepatron?** Carepatron is intuitive and easy to learn, with a minimal learning curve. I appreciate its rich feature set, particularly the ability to schedule clients manually or via a booking link, and the convenience of creating and sending templates and documents. The template system itself is robust, and the availability of community-shared templates makes it easy to get started or refine your own. Implementation was straightforward as a sole provider, and the provided user guides were sufficient to customize the platform to my needs. Overall, the combination of functionality, ease of use, and value for money stands out. **What do you dislike about Carepatron?** While the template system is strong, customization options could be more in-depth. I also wish it were easier to preview exactly how a form will appear to clients outside of the editor. These limitations slightly reduce flexibility in tailoring the system to very specific needs. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is providing an all-in-one solution for telemedicine, scheduling, billing, and documentation. **Official Response from Carepatron Team:** > Thanks for the thoughtful review. We're glad to hear Carepatron has been easy to learn and that the features, especially scheduling and templates, are supporting your work as a solo provider. It's great to know the platform’s value and flexibility have stood out to you. We appreciate your feedback on form previews and deeper customization options. At the moment, our forms have a Responder mode option that allows users to see how forms look from the perspective of clients. Your insights allow us to continue exploring ways to make the platform even more adaptable to individual needs. If you ever have questions or want to share more ideas, feel free to reach out through the website or your User Dashboard. ### 24. Comprehensive Solution for Small Practices **Rating:** 5.0/5.0 stars **Reviewed by:** Grant M. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I find that the templates, calendaring, and teleconferencing are all excellent. I appreciate that these features are available at a very reasonable price. I like the ease of use for taking and submitting notes. **What do you dislike about Carepatron?** I'd like more variety for templates. And it would be better if the teleconferencing clearly opened a separate window and allowed me quick access to my client documentation. **What problems is Carepatron solving and how is that benefiting you?** Carepatron allows me to run my private practice without relying on other apps or third parties, featuring excellent templates, calendaring, and teleconferencing at a reasonable price. **Official Response from Carepatron Team:** > Hi Grant! Thank you so much for your feedback. We hear you, and we're happy to do whatever we can to keep enhancing Carepatron for improved user experience. Should you need further assistance or if you have any concerns to raise, our Support Team is happy to help. Just reach out via our website or through your User Dashboard and hit us up with a chat. ### 25. Efficient Tool for Therapists with Minor Call Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Karla D. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I really like Carepatron's user interface; it's very aesthetic and easy to use, which makes my work easier and more enjoyable. It’s also great for scheduling, invoicing/billing, and managing client communications. The initial setup was easy, and it integrates well with Google Calendar and Stripe, making it even more convenient for my practice. **What do you dislike about Carepatron?** Sometimes I have issues with audio and video on the video calls **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps me with scheduling, invoicing/billing, and client communications. The easy-to-use and aesthetic user interface makes my work easier and more enjoyable. **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with the AI assistant and the ease of setup. We understand your concern about storage space and will take this into account for future enhancements. ### 26. Streamlined Client Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Mignon T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Carepatron?** I like Carepatron for its easy learning curve and the price. The initial setup was straightforward, and I didn't need a demo; it was straight to the point. **What do you dislike about Carepatron?** Note taking is a little dated. **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps in organizing my coaching clients by sharing documents, scheduling, and avoiding overlapping. **Official Response from Carepatron Team:** > Hi Mignon! Thank you so much for your feedback. Should you have any specific thoughts on our Note-taking feature, we'd be happy to hear them for an improved experience overall. Feel free to reach out to our team to share! ### 27. Seamless and User-Friendly for Therapy Appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Lubia R. | Administration Assistance, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Carepatron?** I love how straightforward and uncomplicated Carepatron is, making it easy for someone not very tech-savvy like me to use. The process of setting up and using Carepatron is seamless. I find the appointment scheduling and reminder features extremely helpful, as they keep my appointments organized and ensure I never forget them. I also appreciate the user-friendly design and functionality. **What do you dislike about Carepatron?** none i love it and it’s very use friendly **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to manage my therapy appointments easily; it simplifies appointment tracking, sends reminders, and integrates with my calendar, enhancing my organization. **Official Response from Carepatron Team:** > Thanks for the kind words. We're glad to hear Carepatron has been easy to use and is helping you stay organized with appointments and reminders. If you ever have any questions or need support, feel free to reach out through the website or your User Dashboard. We're always happy to assist. ### 28. Scheduling, Booking Links, and Templates That Make Appointments Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Carepatron?** I like the scheduling features and appointment reminders. I like clients ability to schedule with me through a booking link. I like the documentation templates. **What do you dislike about Carepatron?** I dislike the inability to customize reminder text/email content. **What problems is Carepatron solving and how is that benefiting you?** Carepatron makes communication/coordination with clients more seamless. **Official Response from Carepatron Team:** > Thanks for sharing your feedback. You can customize appointment reminder content within Carepatron, including the text and email messages sent to clients. This guide walks through how to set it up step by step: https://help.carepatron.com/en/articles/6378787-setting-up-appointment-reminders If you would like help adjusting your reminder templates or exploring other ways to tailor your communication, the Carepatron customer team will gladly assist. Please feel free to reach out anytime. ### 29. For a starter this is a great tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Hauwa B. | Lead psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Carepatron?** Brings everything a starter needs together in one place. Makes your business run easily and smoothly every day. Because it has a free version, you can start and get your footing well before advancing to the paid version when your practice is sufficiently grounded. It's easy to use and navigate compared to other ones I tried, except for one. **What do you dislike about Carepatron?** It has only Stripe as its payment processing provider. Would be nice if they had other options integrated like paypal, paystack, etc. **What problems is Carepatron solving and how is that benefiting you?** It making my practice run smoothly. My admin just thrives easily with this, and I am able to manage my clients all in one place. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear Carepatron has been a strong all-in-one solution as you get your practice off the ground. We appreciate your note about payment options. Expanding beyond Stripe is something we're actively considering as we continue to grow. If you have any questions or need support, feel free to reach out through the website or your User Dashboard. We're here to help. ### 30. Great support and straightforward software **Rating:** 5.0/5.0 stars **Reviewed by:** Sara T. | Clinical Counsellor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Carepatron?** The customer support and onboarding process is amazing. I've tried multiple practice management software for my private practice and Carepatron is by far the most helpful. The AI scribe feature took me a while to figure out but with a little help from Jamie, I was able to get an awesome template to work for me. **What do you dislike about Carepatron?** I would like more options to personalise invoicing and have the option to automatically calculate the results from clinical assessments I send to people. Having an expense tracking option would also be cool. **What problems is Carepatron solving and how is that benefiting you?** The AI scribe and smart templates are all on the platform so I don't need to switch between multiple software. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear the onboarding and support have made a positive difference and that Carepatron has been the most helpful option for your private practice so far. It's great to know the AI scribe is now working well with your template. Appreciate your suggestions on invoicing, assessment automation, and expense tracking. These are all valuable ideas, and we're always working to improve the platform based on feedback like yours. If you ever need anything or want to share more, feel free to reach out through the website or your User Dashboard. We're here to help. ### 31. User-Friendly and Cost-Effective for School Counselors **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle B. **Reviewed Date:** October 09, 2025 **What do you like best about Carepatron?** I love that setting up Carepatron was a breeze, with an intuitive interface and excellent templates. The ease of making student notes and HIPAA compliance are invaluable to me as a school counselor. I also appreciate being able to pull and edit previous templates seamlessly. **What do you dislike about Carepatron?** I wish that when I go to retrieve a template or start a new note, it only lets me access the previously accessed template. I wish it was a drop-down menu where I could choose from different templates to use as a student note. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to simplify student note-taking with its HIPAA compliance and intuitive templates, enhancing my workflow as a school counselor. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear Carepatron has been a helpful and user-friendly tool for your work. We appreciate your feedback around template access when starting new notes. It's a great suggestion and something we're looking at as we continue to improve how templates are managed and used. If you need anything at all, feel free to reach out to the Support Team via the website or your User Dashboard. We’re always here to help. ### 32. Seamless and Intuitive Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Jamieson C. | Founder and Psychotherapist at Tough Love Counselling, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Carepatron?** Everything is seamless, it's easy to find everything and it's intuitive. **What do you dislike about Carepatron?** Honestly, nothing yet. If I found something I would certainly report it, but customer service has been on top of everything I have thrown at them. **What problems is Carepatron solving and how is that benefiting you?** It handles basically every aspect of my private practice, it's the digital brain and heart of my operation. **Official Response from Carepatron Team:** > Thanks so much for sharing your experience. We’re happy to hear Carepatron feels intuitive and easy to use across the board. It’s great to know things are working well for your practice. If anything ever comes up, don’t hesitate to get in touch with our Support Team through the website or your User Dashboard. We’re always here to help. ### 33. Easy Scheduling and Billing That Keeps Things Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** I like the scheduling and ease of billing **What do you dislike about Carepatron?** Wish forms were easier to use and customize. Some of my pts have issues with filling them out as well. **What problems is Carepatron solving and how is that benefiting you?** Helps streamline the intake process and notes **Official Response from Carepatron Team:** > Thanks for sharing your feedback, we appreciate it. We understand that forms and customization can have a learning curve, especially when you are trying to create a smooth experience for patients completing them. Your feedback is very helpful and we will be sure to pass it along to our product team as they continue improving the forms experience and usability. If you would ever like help setting up forms or improving the patient experience when filling them out, our customer team will gladly assist. ### 34. Efficient Scheduling with Limited Email Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Andrej K. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I like the integration with Google Calendars and the calendar blocking feature. Being able to block off times in my personal calendar and have these reflected in my professional availability is really helpful. **What do you dislike about Carepatron?** I don't like the customization of emails going out to my clients. I would like to be able to change the wording of automated emails, such as receipt emails or reminders. **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps with scheduling, billing, and notes for my counseling practice. **Official Response from Carepatron Team:** > Hi Andrej! Thank you so much for your feedback. We're glad you find Carepatron helpful to your practice. Regarding email customization, we have a guide on how to tweak the automated emails to your liking here: https://help.carepatron.com/en/articles/10906406-inbox-settings If you have concerns beyond what's in this guide, please feel free to reach out to our Support Team via the website or your User Dashboard so that we can assist you further. Always happy to help! ### 35. Excellent Pricing for Solo Practices **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** Pricing model is excellent for solo practices. **What do you dislike about Carepatron?** I had some initial challenges with electronic billing, but support was there and the issue was resolved the next day. **What problems is Carepatron solving and how is that benefiting you?** Offering an integrated platform for scheduling, billing, and tele-health conferencing. **Official Response from Carepatron Team:** > Hi David! Thank you for much for your feedback. We're glad Carepatron, especially our Support Team, was able to assist you through the challenges faced during billing. Should you encounter any more issues, feel free to reach out any time and we'd be happy to help again. ### 36. Cost-Effective and AI-Driven, But Needs Easier Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle L. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I like all the functions of Carepatron as they make my job easier, especially the AI features and different templates. It also helps me by saving on admin time. **What do you dislike about Carepatron?** I find it challenging to transfer my information from therapy appointments to Carepatron. Also, the initial setup of Carepatron was moderately difficult. **What problems is Carepatron solving and how is that benefiting you?** Carepatron provides a cost-effective system with AI and templates that save me on admin time and make my job easier. **Official Response from Carepatron Team:** > Hi Danielle! Thank you for sharing your feedback. Should you still have any issues with setup, kindly reach out to our Support Team via our portal and we'd be happy to assist further. ### 37. Nearly everything I have been looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | Owner/Founder, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Carepatron?** I am still in the trial phase of using this platform but I have been searching for awhile now to find a way to keep track of my clients as well as those who have expressed interest in my services in the past so that I can circle back around to them from time to time. I also really needed a place to keep track of all my texts, calls, emails etc and I believe I can do this with a note feature here. Lastly and probably more importantly, is the HIPAA compliance aspect so that I can securely track and log my clients SOAP notes after our sessions. Added bonuses so far are access to thousands of pre-made templates for you to use, the ability to send Intake forms that either synch to a pre-existing client or add a new client for you, tag clients in unique ways and billing! There are many features I likely won't use, such as scheduling, as I rent rooms for my sessions and it isn't a set availability. But so far, my anxiety has lessened so much in this trial and customer support (Marco in particular) has been very helpful to me in answering my dozens of questions! **What do you dislike about Carepatron?** Not having a set way (without a work around) for keeping track of bulk packages. But that's about it for now! **What problems is Carepatron solving and how is that benefiting you?** I broke this down above but client organization that is HIPAA compliant with all forms needed and contact history in one place. **Official Response from Carepatron Team:** > Thanks for your thoughtful feedback. We're really glad to hear Carepatron is helping reduce the stress of managing your client information, communications, and session notes. It's great that features like HIPAA compliance, intake forms, tagging, and templates have been useful during your trial. We appreciate your note about tracking bulk packages. It's a helpful suggestion and something we’ll keep in mind as we continue improving the platform. If you have more questions or need support as you keep exploring, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 38. Simple and effective EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey T. | therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Carepatron?** The price cannot be beat, actually free until you want/need to upgrade. This was great for me starting out as I felt like I had a lot of costs before earning any money from my new private practice. I have used the help/tech support a few times and the onboarding call which were all very helpful with really kind and supportive assistance. **What do you dislike about Carepatron?** I am not sure it is just Carepatron but I cannot link my calendar in the way that I want to with my other platform. It seems like it does link with many of the popular sites though. **What problems is Carepatron solving and how is that benefiting you?** I haven't started with it too much but I am excited about the billing features when I am up and running. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad Carepatron has been a supportive and affordable choice as you start your private practice, and it’s great to hear our team was helpful during onboarding. Regarding calendar syncing, we do support integration with several major platforms. You can follow this step-by-step guide to get everything linked: https://help.carepatron.com/en/articles/6379265-sync-calendar If you need any help along the way, feel free to reach out through the website or your User Dashboard. We're here to assist whenever you need. ### 39. Highly Customizable and Perfect for International Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Carepatron?** It is a great platform that is robustly customizable and international-friendly. **What do you dislike about Carepatron?** Because it is so customizable, there are times where I wish some features would be more stockly available. **What problems is Carepatron solving and how is that benefiting you?** It is giving me a way to collect billing from clients in a way that is integrated with scheduling and documentation records, which feels like a must. It also provides a cost-affordable way to add clinicians who only practice part-time. **Official Response from Carepatron Team:** > Hi there! Thank you so much for your feedback and we're glad to hear how Carepatron helps your practice. We're always looking for ways to improve our platform so we hope you watch our for further improvements and new features in 2026. ### 40. As an occupational therapist with a small-scale private practice, Carepatron fits into my needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Pradeep Chandana G. | Co-Chair (UHC Working Group), Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2025 **What do you like best about Carepatron?** The record-keeping features and the easy access to templates are both very helpful. **What do you dislike about Carepatron?** I don't really dislike it, except that clients occasionally get confused when trying to join online or enrol through the provided link. **What problems is Carepatron solving and how is that benefiting you?** For me, Carepatron's most valuable features are its appointment scheduling, record keeping, and communication abilities. These functions are essential in my daily use of the platform. **Official Response from Carepatron Team:** > Thanks for your feedback. We’re glad to hear Carepatron is fitting well with your practice and supporting your workflow. We’ve noted your comment about client confusion with enrollment and joining sessions. It’s something we’re continuing to improve to make things clearer for clients. If you need anything, feel free to reach out to the Support Team through the website or your User Dashboard. We're always happy to help. ### 41. Good Holistic Solution for Small Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Ian F. | Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Carepatron?** It allows me to schedule patients while maintaining a personal touch and also allows patients the ability to schedule/reschedule themselves which has greatly reduced no shows. Good ease of use for less tech inclined or elderly patients, great customer support **What do you dislike about Carepatron?** Needs a more robust stand alone app for my iOS, also less marketing emails, I am already a customer. **What problems is Carepatron solving and how is that benefiting you?** Documentation on the fly was a problem, it has largely solved that for me. **Official Response from Carepatron Team:** > Thanks for sharing your thoughts. We're glad Carepatron is helping reduce no-shows and supporting both you and your patients with a smooth, easy-to-use experience. It's great to know the platform is working well for your small practice. We appreciate your feedback about the mobile app and emails. We're always working on improvements and your input helps us refine how we support our users. If you ever need anything, feel free to reach out to the Support Team through the website or your User Dashboard. ### 42. Affordable and User-Friendly, But Needs Better Form Options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Carepatron?** The price is affordable. The features are easy to use. **What do you dislike about Carepatron?** I would appreciate having the option to select a form and complete it more easily. It would be helpful if there were more choices available for filling out forms. **What problems is Carepatron solving and how is that benefiting you?** It is a relief not to have to handwrite progress notes anymore. I appreciate being able to store all my files in one convenient location. **Official Response from Carepatron Team:** > Hi there! Thank you for your feedback. We're definitely taking note of your concern about having more options for filling out forms. If you have specific requests, we'd love to hear more about it. ### 43. Affordable and Simple, But Customer Service Access Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Hope C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Carepatron?** I like the pricing and the simple layout **What do you dislike about Carepatron?** I don't like that we have to pay for every account even if they are not clinical accounts. I also don't like that I have to schedule an appt to speak to customer service **What problems is Carepatron solving and how is that benefiting you?** EHR and client teleheath for group practices. **Official Response from Carepatron Team:** > Thanks for taking the time to review Carepatron. We’re glad to hear the pricing and clean layout are working well for your practice. We appreciate your thoughts around account billing and support access. Our Support Team is trying their best to get to each and every concern and we'll look into improving our processes based on this feedback. ### 44. Carepatron - easy to learn and cost effective! **Rating:** 3.5/5.0 stars **Reviewed by:** Rita B. | Dietitian/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** low cost, user friendly, great customer service **What do you dislike about Carepatron?** I can't order the flow of my intake forms **What problems is Carepatron solving and how is that benefiting you?** My need for a low cost EMR for my small growing private practice **Official Response from Carepatron Team:** > Thanks for the kind feedback. Great to hear Carepatron is working well for you in terms of cost, ease of use, and support. Totally understand the frustration with not being able to control the flow of your intake forms. We appreciate you flagging it and we'll definitely take note of it as we continuously improve our platform. ### 45. Easy to understand, User friendly Software **Rating:** 5.0/5.0 stars **Reviewed by:** Alisia A. | Clinical Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Carepatron?** Carepatron is a great, easy to use EMR software platform that is truly all in one. The platform is incredibly intuitive and easy to navigate, and the navigation videos and demonstrative webinars are really a big help. Carepatron's short youtube videos are very helpful if ever there are unanswered questions, but it has always been very easy to find answers to all my questions with the available ressources. The team is also very available and responsive! Thanks for your help! **What do you dislike about Carepatron?** Nothing yet! I haven't found a downside to Carepatron. **What problems is Carepatron solving and how is that benefiting you?** Note Software and medical billing software, scheduling. **Official Response from Carepatron Team:** > Thanks so much for your kind words. We're really glad to hear Carepatron has been easy to use and that the videos, webinars, and resources have been helpful along the way. It’s great to know you’ve been able to find what you need and that the support team has been responsive. If anything comes up in the future or you have questions, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 46. I just opened my own practice and researched several EHR systems and chose carepatron **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra K. | Licensed Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Carepatron?** The price, easy to figure out and use, support is helpful and quick, the number of features that are included, it was easy to switch from another EHR. It's been working well for my small solo practice. **What do you dislike about Carepatron?** There are some minor glitches that I've noticed **What problems is Carepatron solving and how is that benefiting you?** An all in one place for me to manage scheduling, clinical documentation, and claims billing, and has its own telehealth video system. This is benefitting me because it's all in one place. **Official Response from Carepatron Team:** > We're happy to hear that Carepatron is working well for your small solo practice. We will take note of the minor glitches you've experienced and strive to improve your experience with our system. ### 47. I love Carepatron! Easy to set up, intuitive to use, and affordable. **Rating:** 5.0/5.0 stars **Reviewed by:** Tamar S. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Carepatron?** As a telehealth provider, ease of use, intuitiveness, and affordability all necessary to run my business smoothly. I love that clients can book online, use the service ie see me, and then I have casenotes and invoicing all in the same place. HIPAA compliant AI casenotes are something I particularly appreciate. **What do you dislike about Carepatron?** Haven't found any downsides, which is awesome. **What problems is Carepatron solving and how is that benefiting you?** Providing all aspects of my service in one location. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear Carepatron is supporting your telehealth practice and making it easier to manage everything in one place. It's great to know features like online booking, invoicing, and AI casenotes are working well for you. If you ever need anything, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 48. Easy tele platform **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa Z. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Carepatron?** website and app are HIPAA compliant 45 min training w live professional ease of clients setting appointments SMS reminders to clients ease of tele- video w click of link can generate invoices via app payment via Stripe is embedded in system compliant w Android devices **What do you dislike about Carepatron?** audio of video calls seems to be low a little difficulty to find the features to change settings **What problems is Carepatron solving and how is that benefiting you?** provides remote patient care compliant w HIPAA **Official Response from Carepatron Team:** > We're really glad to hear you're finding the platform helpful, especially with HIPAA compliance, client scheduling, invoicing, and video features. It's great to know the system is supporting your practice in so many ways. We appreciate your feedback on the audio during video calls and the difficulty locating certain settings. We’re always working to refine the experience and improve usability, and insights like yours are really valuable as we continue to grow. Thanks again for your support! ### 49. Great, affordable EMR for small clinics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Carepatron?** I downloaded at least eight different EMRs to trial for my new private practice. Carepatron was by far the most streamlined and easy to use. It also happens to be the most cost-effective with even the free plan, including the basics clinic would need just to get started. The team has also been very responsive to my startup needs. Highly recommend you give this a try if you’re starting a new practice. It’s something I can definitely see growing with my new business. **What do you dislike about Carepatron?** The mobile experience is better than most of the comparable apps that I’ve tried, however there is some room for improvement. Regardless, it is still very functional on mobile. **What problems is Carepatron solving and how is that benefiting you?** Affordable integration of most features I need to get started with an online practice. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're really glad Carepatron stood out during your search and that it's been a good fit for getting your new practice off the ground. Appreciate your note on the mobile experience. We're continuing to make improvements and your feedback helps us focus on what matters most. If you ever need anything, feel free to reach out through the website or your User Dashboard. We're here to support you as your practice grows. ### 50. ⭐️⭐️⭐️⭐️⭐️ Impressive First Experience with Care Patron! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven B. | Human Resource Information Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Carepatron?** User Interface and Design: The platform is visually appealing, with clean and modern styling that makes navigation intuitive and straightforward. Scheduling and Client Management: Easy-to-use scheduling features that allow for quick booking and clear visibility of client appointments. Secure Documentation: Strong focus on compliance and data security, which is crucial for practice management and maintaining client confidentiality. Streamlined Workflow: The ability to manage clients, documentation, and scheduling all in one place simplifies operations and reduces administrative overhead. Implementation: Very easy setup with a great onboarding setup. **What do you dislike about Carepatron?** Not that much to dislike about it. And Ive been using it for a couple months **What problems is Carepatron solving and how is that benefiting you?** Appointment, contact information and communication. Also the document repo and the super nice notes is awesome **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear the interface, scheduling tools, secure documentation, and all-in-one workflow have been supporting your practice effectively. It's great to know the setup and onboarding process felt smooth as well. If anything ever comes up or you need assistance, feel free to reach out through the website or your User Dashboard. We're always here to help. ## Carepatron Discussions - [How has Carepatron’s free tier worked for you, and what logistics were hardest to figure out?](https://www.g2.com/discussions/how-has-carepatron-s-free-tier-worked-for-you-and-what-logistics-were-hardest-to-figure-out) - 1 upvote - [View Carepatron pricing details and edition comparison](https://www.g2.com/products/carepatron/reviews?open_modal_url=%2Fes%2Fproducts%2Fcarepatron%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcarepatron%252Freviews%26source%3Dpdp_avatar&page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+17%3A39%3A17+-0500&secure%5Bsession_id%5D=77fa761b-3542-42ea-9353-3ba2843b4347&secure%5Btoken%5D=42cff37176e78622e173cc2d7d12cdb12088641248cd626c233561a0d5ed10a3&format=llm_user) ## Carepatron Integrations - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Heidi AI](https://www.g2.com/products/heidi-ai/reviews) - [Helcim](https://www.g2.com/products/helcim/reviews) - [IVY Pay](https://www.g2.com/products/ivy-pay/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Carepatron Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Utilization Management - Patient Case Management - Appointment Management - Wait List Management - Assessment Management - Referral Management - Patient Records Management - Bed Management - Workflow Management - Task Management - Document Management - Calendar Management - Compliance Management - Employee Management - Case List Management **Clinical Workflow Management** - Multiple Medical Provider Access - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient-Centered Functions** - Online Presence Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Records Management - Calendar Management - Registration Management - Community Management - Client Management - Template Management - Communication Management - Appointment Management **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Agentic AI - Medical Billing** - Natural Language Interaction **Additional Functionality** - GDPR Compliance - SMS Messaging - Activity Tracking - Treatment Planning - Activity Dashboard - Candidate Profiles - Progress Notes - Multi-Factor Authentication - Billing & Invoicing - Charting - Case Notes - Graphical Data Presentation - Progress Reports - Reminders - Alerts/Notifications - AI Copilot - HIPAA Compliant - Electronic Signature - Mobile Access - Reporting & Statistics - Third-Party Integrations - Generative AI - Eligibility Verification - API - Clinical Assessment Tool - Patient Intake - Multi-Location - Medical History Records - Client Chart Audit Tools - Telemedicine - Payment Processing - EHR/EMR Integration - Self Payment - Role-Based Permissions - Customizable Forms - Surveys & Feedback - Goal Setting/Tracking - Self Service Portal - Group Notes - Authorization Tracking - Level of Care Evaluation - Team Notes - Patient Engagement **Additional Functionality** - Workflow Management - Charting - Practice Management - Secure Data Storage - Customizable Dashboard - Generative AI - Scheduling - Invoice History - HIPAA Compliant - Electronic Payments - Online Intake Forms - Dunning Management - Records Management - Reminders - Credit Card Processing - Accounting - Document Management - E-Prescribing - Remittance Advice - PACS Integration - Customizable Templates - Historical Reporting - Compliance Tracking - Billing & Invoicing - Claims Management - Data Import/Export - Live Chat - Code & Charge Entry - Financial Management - Reporting & Statistics - Claims Scrubbing - Quotes/Estimates - Activity Dashboard - Customizable Reports - API - Self Service Portal - Real-Time Reporting - Appointment Management - Insurance Eligibility Verification - Real-Time Data - Forms Management - AI Copilot - Revenue Management - Multi-Location - Payment Collection - Customer Database - Calendar Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - EHR Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Generative AI** - AI Text Summarization **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Reminders - Charting - Progress Tracking - Allergen Tracking - Health Coaching - Customizable Templates - Credit Card Processing - Activity Tracking - Billing & Invoicing - Generative AI - Chat/Messaging - Nutrition & Ingredient Labels - AI Copilot - Mobile Alerts - Push Notifications - Activity Dashboard - Fitness Assessments - Reporting & Statistics - Food Tracking - Historical Reporting - Electronic Payments - Multi-Language - Medical History Records - Dietary Analysis - Third-Party Integrations - Nutrition Program - Nutrient Database - Nutrition Analysis - Meal Planning - Nutrition Log - Contact Database - Multi-Location - HIPAA Compliant - Goal Setting/Tracking **Compliance** - HIPAA Compliance - State Regulation Compliance **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing - Document Imaging **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top Carepatron Alternatives - [Practice Better](https://www.g2.com/products/practice-better/reviews) - 4.7/5.0 (298 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)