--- title: Carepatron Reviews meta_title: 'Carepatron Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 695 reviews by the users' company size, role or industry to find out how Carepatron works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 695 scale: '5' date_modified: '2026-08-08' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Carepatron Reviews **Vendor:** Carepatron **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 695 ## About Carepatron Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. ## Carepatron Pros & Cons **What users like:** - Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly. (111 reviews) - Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals. (57 reviews) - Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity. (50 reviews) - Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support. (47 reviews) - Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity. (44 reviews) - Scheduling (44 reviews) - Users love the **customizable templates** in Carepatron, which greatly enhance their therapy and coaching practices. (42 reviews) - Users find the **setup ease** of Carepatron incredibly smooth, making it ideal for startups and new practices. (41 reviews) - Users love the **AI transcribing and support** features of Carepatron, enhancing practice efficiency and client experience. (40 reviews) - Users value the **exceptional customer support** from Carepatron, highlighting their helpfulness and responsiveness. (39 reviews) **What users dislike:** - Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows. (40 reviews) - Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options. (33 reviews) - Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility. (22 reviews) - Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness. (22 reviews) - Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs. (21 reviews) - Payment Issues (19 reviews) - Users feel the **limited templates** in Carepatron hinder ease of use and disrupt workflow efficiency. (18 reviews) - Users face **integration issues** with Carepatron, including payment limitations and inconsistent calendar syncing. (15 reviews) - Form Issues (14 reviews) - Lack of Communication Features (13 reviews) ## Carepatron Reviews ### 1. Everything I need is one place and it's affordable. **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna H. | Soul Care Practioner and Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Carepatron?** What is most helpful is that I do not have to recreate the wheel. Everything is available and ready for me to send out to my clients. **What do you dislike about Carepatron?** There is nothing that I have found to be unhelpful to me as of yet. **What problems is Carepatron solving and how is that benefiting you?** The easyness of using the system is unbelievable. **Official Response from Carepatron Team:** > We're glad to hear that you find Carepatron to be a convenient and affordable solution for your needs. ### 2. Single Platform Solution For Your Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Jacques V. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Carepatron?** Carepatron offers a one stop solution to run your practice from, and streamlines the patient care process. **What do you dislike about Carepatron?** Unfortunatly it does not cater for every type medical solution or practice. **What problems is Carepatron solving and how is that benefiting you?** I run my practice alone and it saved me a lot of time. **Official Response from Carepatron Team:** > We appreciate your feedback about the limitations of Carepatron and will take it into consideration for future improvements. ### 3. user-friendly and aesthetic **Rating:** 4.5/5.0 stars **Reviewed by:** Josiah G. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Carepatron?** The color coding is a great and useful feature. **What do you dislike about Carepatron?** It would be nice if there were more options in the settings to edit color assignments, notifications, and theme colors. **What problems is Carepatron solving and how is that benefiting you?** It makes life much easier when trying to view other team members' schedules. **Official Response from Carepatron Team:** > Thank you for your positive feedback about our color coding feature. We understand your desire for more customization options in the settings, and we'll keep that in mind as we continue to improve Carepatron. ### 4. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Carepatron?** I appreciate that the cost is low and provides everything I need to run my business. The templates are helpful. I am grateful I am able to easily sent intake paperwork to clients. **What do you dislike about Carepatron?** I wish they had an actual app. I also am not a huge fan of the calendar. **What problems is Carepatron solving and how is that benefiting you?** Affordable client management software **Official Response from Carepatron Team:** > Thank you for sharing your feedback. We’re glad to hear that Carepatron’s affordability and all-in-one features, along with the templates and intake paperwork tools, are supporting your day-to-day workflow. We appreciate your comments about having a dedicated app and improving the calendar experience, as this feedback helps inform future enhancements. If you need anything else or would like to share more details, our support team is always available through the website or directly from your user dashboard. ### 5. Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Carepatron?** Carepatron's intuitive interface streamlines note-taking and documentation, allowing for efficient and organized record-keeping. **What do you dislike about Carepatron?** Improved offline functionality would also make it more versatile in environments with limited connectivity. **What problems is Carepatron solving and how is that benefiting you?** It simplifies workflows by centralizing patient notes. The secure storage ensures compliance with privacy regulations, giving peace of mind when handling sensitive patient data. This integration boosts productivity, enabling more focus on patient care rather than paperwork. **Official Response from Carepatron Team:** > Thank you for your feedback. We’re glad to hear that Carepatron’s intuitive interface is helping streamline note-taking and documentation for more efficient, organized record-keeping. We appreciate your suggestion around improved offline functionality, as insights like this help guide future enhancements. If you need anything else or would like to share additional feedback, our support team is always available through the website or directly from your user dashboard. ### 6. Great product at a great price! **Rating:** 5.0/5.0 stars **Reviewed by:** Jade M. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Carepatron?** I love the price. It offers what competetors offer for half the cost. I love the template library. It feels like you have a team of professionals within your reach which is hard to find as a solo practitioner. **What do you dislike about Carepatron?** The only downside is the video link is new every appointment. I understand why but it takes a little getting used to for both clinicians and clients who like to save the link once and forget about it. **What problems is Carepatron solving and how is that benefiting you?** All in one EHR that is easy to use and inexpensive. **Official Response from Carepatron Team:** > Thank you for your positive feedback! We're glad to hear that you love the price and the template library. We understand the inconvenience of the new video link for each appointment and we are continuously working to improve the user experience. ### 7. My Own Personal Experience with CarePatron **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2024 **What do you like best about Carepatron?** I love that it is an all one platform, where I can literally do everything. That is a real time saver when you don't have to utilize 10 different applications to complete a task. So easy to use and navigate and the help desk is amazing. If you dont get an answer straight away you are told how long it will be and the response is friendly and super helpful. **What do you dislike about Carepatron?** It's still in development. updates are being constantly put out. It's a little glitchy at times and requires a refresh to get back in focus. **What problems is Carepatron solving and how is that benefiting you?** I am not sure what is being asked of me **Official Response from Carepatron Team:** > Thank you for taking the time to share your feedback. We appreciate your understanding as we continue to roll out updates and improve overall stability, and feedback around occasional glitches is always helpful as we refine the platform. If you need anything at all or have questions, our support team is always available through the website or directly from your user dashboard. ### 8. Great value, client portal, and clinician options **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney H. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Carepatron?** Carepatron offers a simple but customizable solution to the core functions of running my practice. I have created forms, notes, records, and branding without issue. **What do you dislike about Carepatron?** So far, I have no complaints. I am still learning and discovering the best ways to use it for my needs. Everything is great so far. **What problems is Carepatron solving and how is that benefiting you?** Carepatron has not resulted in problems thus far. **Official Response from Carepatron Team:** > It's great to hear that Carepatron is meeting your needs without any complaints. We're committed to providing a seamless and effective solution for managing your practice. ### 9. Great, affordable medical business management software **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Owner, psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Carepatron?** I love the fact that setting up scheduling and appointment notifications to clients is FREE. **What do you dislike about Carepatron?** Nothing that I can think of, though I haven't fully taken advantage of the EHR side of CarePatron. **What problems is Carepatron solving and how is that benefiting you?** Free session reminders. **Official Response from Carepatron Team:** > Thank you for the positive feedback! We're happy to provide the free session reminders and hope that you continue to find value in using Carepatron for your medical business management needs. ### 10. Everything I need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Carepatron?** Carepatron allows me to easily organize my team and their clients **What do you dislike about Carepatron?** I think there are some automation features lacking such as automation for speific clients example automating payments to go thorugh 24 hours prior to appointments. And some features are not customizable per team member for example in the scheduling feature it asks how far in advance can people book before a speicifc appointment time, you can input 24, 8 hours etc but this setting sets it for all providers and doesnt allow to customize it for each provider/ team member. I also think it would be helpful if team members can view if invoices are paid WITHOUT viewing the amount charged, it would be nice that they can see that the session is paid before begining **What problems is Carepatron solving and how is that benefiting you?** affordable platform allowed me to expand my buisness **Official Response from Carepatron Team:** > Thank you for sharing your feedback with us. We appreciate your input on the automation features and customization options. We are constantly working on improving our platform and will take your suggestions into consideration for future updates. ### 11. So much easier for patient charting **Rating:** 5.0/5.0 stars **Reviewed by:** kelly w. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Carepatron?** There are plenty of templates to chose from that make it easier to chart during and after sessions. It loads perfectly on my IPad and on my desktop. Printing is easy as well making it simple to document and keep files in order. **What do you dislike about Carepatron?** It can be a little slow at times and if you do not remember to save the information in the template then you can lose it but once you get the hang of it and have a little patience it works great. **What problems is Carepatron solving and how is that benefiting you?** Documentation for clients that I recieve from the courts. It is easier with Carepatron to submit what is requested and when. **Official Response from Carepatron Team:** > We're glad to hear that you find our templates helpful for charting and that Carepatron is compatible with your devices. We apologize for any slowness you may have experienced and we appreciate your patience as we work to improve performance. Thank you for sharing your feedback with us. ### 12. Carepatron and My Private Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Corinne S. | Founder & Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Carepatron?** Jamie, from Carepatron, is very easy to connect with, and responds quickly to challenges and questions. He is helpful and thorough. The calendar portal for my client's use is easy, with a few minor issues, which is to be expected given carepatron is fairly new. It was simple to shift from Simple Practice to Carepatron and I find Carepatron more enjoyable to use! I'm using my calendar everyday so it needs to be a tool that is intuitive, easy, and smooth. **What do you dislike about Carepatron?** Carepatron is continuing to improve it's platform each quarter. I wish the ability to integrate analytics into the scheduling process was available, so I can see who is completing the process, and who is dropping out. Sometimes there are connection glitches with clients, however this could also be on the client's end. When there is a issue, carepatron is engaged and welcoming of all concerns. **What problems is Carepatron solving and how is that benefiting you?** Carepatron offers ease of use, simple steps for clients, and is benefitting my practice because I can save time! **Official Response from Carepatron Team:** > We're thrilled to hear that you find Carepatron more enjoyable to use and that it's saving you time. We appreciate your feedback and will continue to work on addressing any connection glitches with clients. ### 13. All in one calendar, scheduler, payment and invoice. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Carepatron?** Very usable and developing new functions. Accessible on different devices. Easy to access support and they listen to suggestions. Integrates calendars and is an all-in-one product, minimizing the need for other products. **What do you dislike about Carepatron?** I would like the ability to control and remove things on invoices like due date, payment date, payment type, tax line, units, and country code on the telephone number. **What problems is Carepatron solving and how is that benefiting you?** Providing an all-in-one product that is developing and improving. **Official Response from Carepatron Team:** > Thank you for sharing your feedback. We understand the importance of customizable invoices and will take your suggestions into consideration for future updates. ### 14. Easy to use and user friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Amelia C. | RN, BSN, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Carepatron?** Definitely the customer service. They're responsive and take your feedback seriously, and will create any templates or documents that you need! **What do you dislike about Carepatron?** Wish there were more features included that were already automated and ready to add without asking for them, particularly pre-filled drop downs for meds and immunizations. **What problems is Carepatron solving and how is that benefiting you?** Eliminates the need for expensive EHR and EMAR options that are prohibitive for small businesses to support. **Official Response from Carepatron Team:** > Thank you for your positive feedback on our customer service. We strive to be responsive and accommodating to our customers' needs. We understand your desire for more automated features and will work towards enhancing our platform to better meet your needs. ### 15. Awesome Carepatron software **Rating:** 5.0/5.0 stars **Reviewed by:** René D. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Carepatron?** I am building a website for a new business direction, and instead of having to do a huge amount of work to create documentation, not only covering the booking and billing side of a practice but also the automatic downloads you want to send the client when they book. The software program is comprehensive but not difficult to get the hang of - this is a superb feature in my book. The instructions to help you get going is short and sweet and easy to understand and use. **What do you dislike about Carepatron?** I have not found any downside to using Carepatron, although it would be awesome if an option of a website template covering the preamble about the company could be included as an additional option/feature. **What problems is Carepatron solving and how is that benefiting you?** Firstly the program is digital as opposed to having patient files, making management of the patient and his/her details very easy, and available wherever the user is at any time. The benefit is financially advantageous, and cuts down the waiting time of the client should they have a query. The client/patient can get organised as he/she can engage on a level to sort themselves out, and saves the user quite a fair bit of time in the office. **Official Response from Carepatron Team:** > Thank you for your positive feedback! We're glad to hear that Carepatron has been helpful in streamlining your business processes and making documentation easier. We appreciate your suggestion for a website template and will definitely consider it for future updates. ### 16. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Haley W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Carepatron?** Definitely the best management system!!! **What do you dislike about Carepatron?** There's nothing I've found that I don't like about it yet!! **What problems is Carepatron solving and how is that benefiting you?** All of the "if only's" they've met all the needs we never knew we had **Official Response from Carepatron Team:** > We're thrilled to hear that you find Carepatron to be the best management system! Thank you for your positive feedback. ### 17. I'm reasonably happy with Carepatron **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Carepatron?** it is good to have all the information in one place. i like the availability of templates. The booking function is easy to use **What do you dislike about Carepatron?** the word processing is limited and unpredictable. It works better to use Word and then copy into Carepatron. I dont like the video call feature. the quality is grainy, and my clients prefer zoom **What problems is Carepatron solving and how is that benefiting you?** easy storage of client information efficient client booking system **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with Carepatron. We're pleased that you find the centralized information and booking templates beneficial. We understand your concerns about the word processing and video call quality and will work on enhancing these aspects. ### 18. A revolution in my private practice **Rating:** 5.0/5.0 stars **Reviewed by:** Craig G. | Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Carepatron?** What drew me to Carepatron was firstly the openess and transparency of the organisation when researching product choices in the market that would offer more productivity than what I already had, be easy to integrate current notes and client information, affordable and would be supported locally when needing help. **What do you dislike about Carepatron?** I understand why it is difficult to implement but when clients pay invoices via internet banking, it would be awesome if this was reconciled within the system automatically as is the process if payments have been made via credit card. Getting customer complaints when recieving reminder notices of payments when invoices have already been paid is the greatest dislike. **What problems is Carepatron solving and how is that benefiting you?** Making client engagement seemless and easy as well as having a total professional look and feel to the application **Official Response from Carepatron Team:** > Thank you for highlighting the ease of integration and professional look of our application. We acknowledge the challenge with reconciling internet banking payments and are actively exploring solutions to streamline this process. ### 19. Wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Carepatron?** User friendly and easy to use. Customer support is always available and very helpful! **What do you dislike about Carepatron?** Software glitches but they resolve quickly. **What problems is Carepatron solving and how is that benefiting you?** Maintaing patient records. **Official Response from Carepatron Team:** > Thanks so much for your review! We're really glad to hear you're enjoying the platform and finding our support team helpful and responsive. We appreciate your feedback about occasional glitches. It's something we actively monitor and work hard to resolve quickly to keep your experience smooth. We're continuously improving the platform and really value your input as part of that process. Let us know if there's anything else we can assist you with. You can always reach out to our Support Team via the website or your User Dashboard. We're happy to help. ### 20. Easy to set up and use! **Rating:** 5.0/5.0 stars **Reviewed by:** April Monique S. | Professional Counselor & Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Carepatron?** I appreciate how easy it is to get set up with Carepatron! It just took me a couple of hours to set everything up and get all of my clients set up to begin integrating this platform into my practice. I've used many other EHRs for my solopractice and none have been this straight forward and easy to start using immediately. The customer support and tutorials are very helpful, although it's so easy I don't find I need them much. **What do you dislike about Carepatron?** There's nothing I dislike after my first month using Carepatron. **What problems is Carepatron solving and how is that benefiting you?** The ease of set up and use has allowed me to transfer everything and get started quickly. **Official Response from Carepatron Team:** > We're thrilled to hear that you found Carepatron easy to set up and use! Our goal is to provide a user-friendly platform that simplifies the integration process for our customers. We're glad to hear that our customer support and tutorials have been helpful to you as well. ### 21. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny S. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Carepatron?** I am a part-time counselling practioner with a very small practice. I searched for a secure place I could log my clients assessments, along with client notes and Carepatron offer that and a whole lot more. I use their basic package which is completely free but, come the day that I require more storage, I will be happy to pay their very reasonable price. They have a chat system that promises a response within an hour and I have found this to be the case. Staff come across as really wanting to solve any issues you might have. I have warms feelings for this company. **What do you dislike about Carepatron?** I would like to be able to edit their standard templates. Also, their payment system is great but takes 2.5% , but we all need to make money. In future, I will factor that in to my initial costs so that nothing is lost. **What problems is Carepatron solving and how is that benefiting you?** I can keep all my notes on a safe cloud rather than in notebooks or on my computer which also makes it accessible wherever I am. **Official Response from Carepatron Team:** > Thanks for your thoughtful review. We're so pleased to hear Carepatron has been a great fit for your small practice and that our support team has been helpful. It's great to know the platform is supporting your workflow securely and affordably. You can definitely edit standard templates by duplicating them first. Here is a guide that walks you through the process: https://help.carepatron.com/en/articles/9868145-getting-started-with-templates We appreciate your note on payment fees as well. We're always working to improve the experience and keep everything transparent. If you need anything else, our Support Team is always here to help through the website or your User Dashboard. ### 22. Effortless, Convenient, and Everything I Need! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Carepatron?** Nothing is over complicated making it intuitive and easy to use. It is visually simplistic and beautiful. There is no big learning curve and I have all the information I need on my fingertips. Not to mention the booking link which I can email my clients and easy to pay invoices which takes the stress out of my job. **What do you dislike about Carepatron?** I wish there was a feature where you can hide or show your clients names on the calendar. Ensuring greater confidentiality when making client bookings. **What problems is Carepatron solving and how is that benefiting you?** I can easily keep track of my diary, book appointments, store client information on a secure platform, and send invoices and receive payments. **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with Carepatron! We understand the importance of confidentiality for client bookings and will take your suggestion for a feature to hide or show client names on the calendar into account for future improvements. ### 23. Great platform for starting your allied health business. **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary M. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Carepatron?** THe template library is awesome and the simplisity of automatic invoicing is great **What do you dislike about Carepatron?** the platform can be slow sometimes and glitches. I'm sure this will improve overtime. **What problems is Carepatron solving and how is that benefiting you?** It helps me to schedule, run and bill my telehealth consultations. **Official Response from Carepatron Team:** > We're glad to hear that you find our template library and automatic invoicing helpful for your allied health business! ### 24. Fantastic do-it-all platform for coaches! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Carepatron?** The platform is straightforward in how to use it and easy to use. I can communicate effectively with my clients or other service providers using it, and do everything from booking a client, to charging them, bringing them on (forms etc) and use templates for easy note taking (or blank pages). I'm using it for all my clients now. **What do you dislike about Carepatron?** I find that the template section is relatively slow to load. It's a little bit unintuative when you are creating forms as to what will end up in the final form, but doesn't take long to figure it out. **What problems is Carepatron solving and how is that benefiting you?** Carepatreon is the place I am going for scheduling, invoicing, notetaking and documentation for my health coaching clients. One of the leading features is the privacy that I have when using it. **Official Response from Carepatron Team:** > We appreciate your feedback about the template section and will work on enhancing its performance. It's great to know that Carepatron is meeting your privacy needs and helping you effectively engage with your health coaching clients. ### 25. Great service and even better price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Carepatron?** I left simplepractice because of their greed, and I appreciated that Carepatron offered a lot of valuable tools at a reasonable price. **What do you dislike about Carepatron?** Challenging to use on IPad or phone. Not all the page is visible. **What problems is Carepatron solving and how is that benefiting you?** 2-way sync calendar Sending invoices and bills **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear you’ve found value in Carepatron's tools and pricing, and that it’s been a better fit for your needs. We appreciate your note about the mobile and iPad experience. Improving accessibility across devices is a priority, and your input helps us continue refining that experience. If you need any help or have more suggestions, feel free to reach out through the website or your User Dashboard. We're here to support you. ### 26. It's Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Carepatron?** I love being able to send multiple forms to clients and client only needing to sign once **What do you dislike about Carepatron?** I would love clients needing to click a 'confirm' link to verify that they've received email links for sessions **What problems is Carepatron solving and how is that benefiting you?** Forms! Carepatron is t=making it easy for clients to sign forms and have them all located in one easy to manage place **Official Response from Carepatron Team:** > Thank you for sharing what you like and dislike about Carepatron. We understand your suggestion for the 'confirm' link and will take it into consideration for enhancing our platform. We're pleased to hear that Carepatron is making it easier for you to manage client forms. ### 27. Great Value for your Money **Rating:** 4.5/5.0 stars **Reviewed by:** Doris S. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Carepatron?** Carepatron is very user friendly and a breeze to use. It has made my lwork ife so much simpler. **What do you dislike about Carepatron?** I havent found anything that i don't like about Carepaton. I love the features and they work for me. **What problems is Carepatron solving and how is that benefiting you?** I just love the coding assistance. It reduces my time in looking up codes when billing. **Official Response from Carepatron Team:** > Thank you for your positive feedback! We're glad to hear that you love the features and that they work well for you. We're constantly working to improve and enhance our platform to meet the needs of our users. ### 28. More than what I was hoping for **Rating:** 4.5/5.0 stars **Reviewed by:** Heather B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Carepatron?** The scheduling feature is easy exactly what I was needing and had been looking for a secondary app or software to help with sending intake forms and questionaires. This does both!! and at such a low cost. The customer support to fix my mess when I uploaded my client list was incredible and fast. If I had paid attention the integration would have been very simple. **What do you dislike about Carepatron?** When I have used Carepatron's telehealth feature, the reliability has been spoty, sometimes it works and sometimes it does not. Other than wanting that to work better, I have not encountered anything I disliked. **What problems is Carepatron solving and how is that benefiting you?** I needed full scheduling software that is hippa compliant and was hoping for more medical practice management features like automating intake forms and client data. As a non-profit mental health provider, I was struggling to find ONE adequate software, not multiple apps and working to integrate them, that was within my budget. Carepatron met all my needs and more. **Official Response from Carepatron Team:** > We're delighted to hear that Carepatron has provided you with the comprehensive solution for your non-profit mental health practice. We understand the importance of reliable telehealth services and are actively addressing any issues to ensure a more consistent experience. Thank you for choosing Carepatron! ### 29. It is pretty straightforward and easy to navigate. Clean, gets the job done, and afforadable. **Rating:** 4.0/5.0 stars **Reviewed by:** Jessie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Carepatron?** It is easy to navigate, create notes, and track clients. I currently don't bill through it and only see clients in person. I like how it's also pretty easy to reach out if I need help, and that I can easily customize and create templates that work for me for different types of notes. It's much more affordable than other platforms and I feel offers such as much. It's also pretty easy to navigate through and takes a short time to get acclimated to it. **What do you dislike about Carepatron?** I wish it had a better central space. I spet a lot of years working with Credible and wish it had a slightly differently feel. You also now have an option to sign, but it seems you have to sign each note instead of being able to create an automatic signature. **What problems is Carepatron solving and how is that benefiting you?** My current positin in a MH provider in a school, and they had no way for me to be able to document and keep records secure other than paper charts (ick). This guy helps me to track information on clients/students, as well as scan in ROI for my access, and keep daily notes as well as intake paperwork for myself. **Official Response from Carepatron Team:** > Thank you for your positive feedback. We understand your suggestions about the central space and automatic signature feature, and we'll take that into account for future updates. ### 30. Great value for just a few hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Aeon V. | Mental Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about Carepatron?** It is impressive how many features you have access to with just the free version, especially when comparing to other ECRs. Carepatron seems to offer the full package with payment processing, scheduling/ a client booking link, text/ email appointment reminders, and telehealth for no additional fees. Calendar syncing is easy to implement and managing client schedules is intuitive and straightforward. Responses from the support team are surprisingly prompt and helpful, feeling like a personal correspondence vs. an automated help email. **What do you dislike about Carepatron?** There are a few downsides that cause confusion for clients and areas that could be simplified for a cleaner platform experience overall. Some of the help articles are vague or lacking in information to solve a problem. The telehealth can be inexplicably wonky at times with no apparent workaround. **What problems is Carepatron solving and how is that benefiting you?** Starting out as a solo practitioner my funds are limited, and Carepatron really saved the day with this client management platform. The other EHRs I looked at all cost significantly more and didn't even include half of what carepatron does without requiring additional fees. I had no idea what I was doing and carepatron was straightforward enough and affordable starting out that I could get my telehealth practice up and running in just a few weeks. **Official Response from Carepatron Team:** > Thank you for your positive feedback! We're thrilled that you are enjoying the features of our free version and finding our support team helpful. We understand your concerns and will strive to enhance the user experience. ### 31. Friendly, open, efficient and helpful support **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Carepatron?** With Carepatron, I can keep all my information in one place. Booking, client info, notes. We have not yet started using the automated email option, and very much look forward to having our clients receive emails with evaluations. I just really love being able to have everything in one place. I am also in awe of how quickly I receive a response to questions from support. I have made some requests for features that I would like and found the support team to be very open and accommodating. I use it everyday and look forward to being part of this evolving piece of software. **What do you dislike about Carepatron?** The things that I would like to see different on the platform are already scheduled to change in future versions, so I don't feel the need to name them here. **What problems is Carepatron solving and how is that benefiting you?** Keeping everything in one place. Clear overview of who has paid and how many appointments they have had. Ease of payment. **Official Response from Carepatron Team:** > We're thrilled to hear that you are enjoying the benefits of using Carepatron, especially the ability to keep all your information in one place and the quick and helpful support. We're also excited for you to start using the automated email option for client evaluations. Thank you for your feedback and for being a part of our evolving software! ### 32. Good For What You Pay **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremey B. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Carepatron?** Carepatron has an easy-to-use interface and has the option to create invoices and edit them whenever a person no-shows so that you can charge for no-shows. It's great for a practice that isn't taking insurance or is not doing a lot of insurance business. **What do you dislike about Carepatron?** It's difficult to use the built-in Stripe functionality because Stripe doesn't allow you to charge for telehealth services via its platform, and I'm still not approved even though it's been two weeks. **What problems is Carepatron solving and how is that benefiting you?** Free appointment reminders and automated contact with a client portal. **Official Response from Carepatron Team:** > We're glad to hear that you find Carepatron's interface easy to use and that it's helpful for managing invoices and no-show charges. We understand the frustration with the Stripe functionality and are continuously working to improve the platform's integrations. ### 33. Easy and stress free!! **Rating:** 5.0/5.0 stars **Reviewed by:** Dona S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Carepatron?** Upsides of using Carepatron is that it was easy to get started and import all my client files and they made it relatively stress-free after and already stressful situation. I use Carepatron all day, every day and the ease of integration and the number of features have surpassed other EHR's thus far. Customer support for training has been invaluable. **What do you dislike about Carepatron?** I have not found any downsides, yet! I am private pay and do not accept insurance so I do not know if that would be an issue or not. **What problems is Carepatron solving and how is that benefiting you?** Careparton solve the issue of a low cost EHR for my new private practice. Carepatron also solves the issue of online scheduling and letting clients manage thier appointments. **Official Response from Carepatron Team:** > We're thrilled to hear that Carepatron has made it easy for you to import client files and has helped to alleviate some of the stress in your practice. We're glad to hear that you find our customer support for training invaluable. Thank you for choosing Carepatron! ### 34. Perfect for the Nursepreneur **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Carepatron?** CarePatron allows me to present myself as a leader and innovator in my specialty. Providing HIPPA compliance keeps my license safe. Great pricing! Easy to use and customize. Having the ability to send and receive not only my client intake forms from inside the app but also my service contract AND scheduling AND invoicing AND payment processing, I feel spoiled. I absolutely LOVE CarePatron and am grateful for our business partnership. You make my big dreams bite-sized. I look forward to our future. P.S. Your training videos are precise, clear, and pleasant to watch and listen to. **What do you dislike about Carepatron?** You have created a masterpiece. It's not too crowded user interface but is flexible and powerful. **What problems is Carepatron solving and how is that benefiting you?** CarePatron keeps me compliant with HIPPA and other regulatory bodies to which I must report. All of the businesses, clients, and licensed staff communications from all departments of the company are supported, organized, and protected. The ease and speed of our workflow is magical! All of the businesses', clients', and licensed staff's health files are recorded and monitored in one place. CarePatron removes barriers to client conversations or last-minute questions. Clients can message in notes anytime, and the assigned RN will be notified and looped in to help with a resolution. Our company already used Stripe for payment processing, so the setup was a few mouse clicks. CarePatron is solving: HIPPA compliance Licensure compliance Client service contracts Company document network Telehealth Billing Scheduling Immunization/Physical/Lab Compliance Clinical note storage/organization Everything, even parent/guardian/caregiver training **Official Response from Carepatron Team:** > Thank you so much for your kind words. We're thrilled to hear that Carepatron is helping you present your work with confidence and professionalism while keeping things simple, secure, and affordable. It’s great to know the all-in-one features like intake forms, contracts, scheduling, invoicing, and payments are supporting your workflow so smoothly. We also appreciate the shoutout on the training videos. We're really glad they're hitting the mark. If you ever need anything or want to share more feedback, feel free to reach out through the website or your User Dashboard. We're here to support you every step of the way. ### 35. Carefully designed online tool, excellent for health providers. **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina A. | Dermatologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about Carepatron?** It is extremely easy to use, user friendly and even has functions you don't know you need until you use them. I love it works in more than one language and hpw yu can have documents and have the option to e-sign them. The invoice functions works wonderful also. **What do you dislike about Carepatron?** It is more of a detail than anything else, but as a medical doctor, I would like to have the option to refer to my 'clients' as patients in the website. **What problems is Carepatron solving and how is that benefiting you?** Organizing my patients and my medical practice documents, all in one place. **Official Response from Carepatron Team:** > Thank you for your positive feedback! We're glad to hear that you find Carepatron useful for organizing your medical practice documents and managing your patients. We'll take note of your suggestion regarding the terminology used on the website. ### 36. Very pleasant to use online app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Carepatron?** There is such a huge library of templates of medical forms that I can use. I love how they provide a printable PDF version and a digital version that I can use within the app which I can send to my client easily. it is very easy and flexible to make changes to these templates. The design is very intuitive and nicely laid out. **What do you dislike about Carepatron?** I think in general, it is a very helpful application. It's very nicely designed very accessible and I haven't run into too much problems with it. There's also tons of free resources available. So overall, I'm pretty happy **What problems is Carepatron solving and how is that benefiting you?** Basically helps me to organise all the clinical documents for all my clients digitally. It helps me moving onto a more efficient system of managing the documentation rather than having to go through tons of physical pages of papers. And it's really easy to find the forms that I want. **Official Response from Carepatron Team:** > Thank you for your positive feedback about the accessibility and helpful resources available on Carepatron. We're glad to hear that the application is assisting you in efficiently managing clinical documents for your clients, and making the transition to a more digital and organized system. ### 37. Simple workflow and good features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Carepatron?** Solid features, easy workflow, good customer support. I would recommend to other providers looking to implement an EHR at a cost-effective option. **What do you dislike about Carepatron?** The template design is a bit odd to work through. Although, there are numerous templates to begin with. I may just be picky with what I'm wanting to use. **What problems is Carepatron solving and how is that benefiting you?** Great price point compared to other EHR offerings. Ease of use and implementation **Official Response from Carepatron Team:** > Thank you for your feedback on the template design. We appreciate your input and will take it into consideration for future improvements. ### 38. Fantastic platform, easy to use and cost effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan T. | Certified Genetic Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Carepatron?** I am grateful for the price and customizability of the platform as well as the fact that it is basically comprehensive! **What do you dislike about Carepatron?** I haven't found anything so far, it has been great. **What problems is Carepatron solving and how is that benefiting you?** I am a small one person private practice and it is particularly solving the HIPAA compliment scheduling, telehealth, and billing all in one. **Official Response from Carepatron Team:** > We're thrilled to hear that you find Carepatron easy to use and cost-effective. Our goal is to provide a comprehensive and customizable platform for all our users. ### 39. Exactly what I needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Alan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Carepatron?** As a one-man counsellor I have spent years struggling with expensive and clunky software to help me run a simple online outfit. Finally I came across Carepatron and couldn't believe it. Jamie was kind enough to humour me and answer all of my questions in a video call and has also been super quick at responding to every single message I have sent him since I subscribed. Sometimes he answers within the hour. The software, too, is amazing; it just works and is always being updated. New features are constantly being added and my user experience has just become better and better. I use Carepatron for hours every day. It also integrates excellently with my Zoom. I'm also grateful for Jamie's openness to ask for feedback from his users and he works to implement features his clients request and also repairs the odd bug super fast. The user interface has really developed and is such a pleasure to use. Super easy to implement. There are many things I love about Carepatron, which would require many words, but for me the key thing is that counselling can be intense and the last thing I want to be fiddling with or distracted by is my software. Everything I need is in Carepatron. It is like a very pleasant and faithful office assistant that just quietly works to do whatever I need it to do. Jamie and his team have far exceeded my expectations! Thank you! **What do you dislike about Carepatron?** Dislike is a strong word that I would not attribute to any feature of Carepatron. I would however say that while I love the whole of Carepatron, I still do prefer to use Zoom as my video conferencing app. It may be that Zoom is more efficient given my unreliable fibre connection. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is the lightweight solution to the problem that none of the heavyweights have been able to solve. It helps me to schedule, create client profiles, keep notes, and communicate with satisfying ease. Over the years I have found my other clumsy solutions very irritating, but now I have one big inconvenience off my shoulders, thanks to Carepatron. **Official Response from Carepatron Team:** > Thank you for your kind words! We're glad to hear that Carepatron has made such a positive impact on your daily operations. We understand the importance of having reliable and user-friendly software, and we're committed to providing a seamless experience for our users. ### 40. Fantastic Telehealth Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Maggi F. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Carepatron?** I couldn't decide which platform would be best for my Private Practice, that is, until I tried CAREPATRON.I took to it so quickly because it's so user-friendly, easy to learn, and houses all aspects of my business in the one app. I love how it easily links to use your calendar and how easy it is to schedule appointments. And WOW! It even sends out reminders. It is fantastic because you can even create Templates for your documentation to go out to clients and the client can complete forms by sharing a link within the app. I can schedule appointments in Google and it syncs with Carepatron. What a clever program. And the best bit? It's free to use, at least for starters. You can easily upgrade if you want as and when you need it. Another test of a good product is Customer Services. Five stars ***** for quickly getting back to you to resolve any issues or enquiries you may have. They are so helpful. I am happy to say, I have no interest in trying other platforms as this shoe fitted perfectly. So glad I found it! Thank you Carepatron. **What do you dislike about Carepatron?** I have yet to find something I dislike about Carepatron. **What problems is Carepatron solving and how is that benefiting you?** Keeping everything together in one app. Also, saving me time on admin sending reminders, etc. **Official Response from Carepatron Team:** > We're so glad to hear that Carepatron has met your needs and provided a seamless experience for your private practice. Thank you for highlighting the features that have been beneficial for you, and we're thrilled to have you as a satisfied user of our platform! ### 41. Carepatron really helps you get your business in healthcare really going I will recommend def… **Rating:** 5.0/5.0 stars **Reviewed by:** Senahria S. | Mental Health Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Carepatron?** I like that it is healthcare based and that it takes you through steps and process to get your work done **What do you dislike about Carepatron?** Nothing at all everything seemed to go well with my plans **What problems is Carepatron solving and how is that benefiting you?** They are helping me get my learning together for a certificate that I need **Official Response from Carepatron Team:** > We're thrilled to hear that Carepatron is helping you achieve your healthcare business goals! Thank you for recommending us. ### 42. amazing all in one platform for coaches, therapists, and other health care providers to manage **Rating:** 5.0/5.0 stars **Reviewed by:** sam v. | NBH-HWC Certified Health and Wellness Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Carepatron?** Carepatron is a fantastic all in one platform for health care providers to connect and manage their business from staffing to clients offering stable end to end video meetings that are all HIPPA compliant. I have been using it for about one year, running my Health Coaching practice from it. I use it daily for my client load. Best part is it's FREE at the base level for all users with almost all the features unlocked! Tiers are determined by digital space used, so if you are a solo practitioner with a couple clients you can keep it free. And once you get a thriving practice, the yearly cost is so tiny it's crazy how cheap it is. The user interface is very robust, easy to use, navigate, and customize; very clean and easy to look at. Works perfectly on desktop or mobile. Easy to implement a new practice or import an existing one. I'll go over the specifics now. You can connect outside accounts, like Zoom, Stripe, Google and Microsoft making scheduling and billing a breeze. The built in Calendar component of Carepatron is great as well. easily create reminders, services, availability windows. Managing your own solo practice or one with multiple staff is straightforward, allowing each a separate login and staff setup. A standout feature is the Templates section. Create or use a form from the community or Carepatron staff allowing full customization and deployment for your use. Video calls made over the platform are all stable, fast, and reliable. You can take virtual notes during a call easily. The client portal is amazingly in depth. Aside from all the expected PHI you can also maintain a confidential notes / documents section. Billing, including superbills, is straightforward. As with any platform, the support, or lack thereof goes a long way, and Carepatron’s customer support is second to none. There is a HUGE library of videos, walkthroughs, and other self help but if you encounter questions, the virtual chat representatives are responsive and have great manners. Also super easy to get on the phone with for more in depth questions. I have viewed it from the client persetive and its VERY easy to use for them. If you run a private practice, please do NOT pay for a similar service, use Carepatron. I have shared Carepatron with many other Health Coaches and once they try it they fall in love. **What do you dislike about Carepatron?** Honestly nothing right now. All of the issues I had with it in the first couple months of using (this being summer of 2023) have been resolved. **What problems is Carepatron solving and how is that benefiting you?** Carepatron allows me to run my entire practice from within the HIPPA compliant platform. HIPPA compliance is a great thing, as it allows me to store all my digital notes and host calls confidentiality, taking the burden from me. Also billing through the platform and having all the income records in one place allow for easy tax time preparations. Hostly having Carepatron saves me time and money by not having to have separate pieces of a business website designed for all the included services. **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with Carepatron. We're delighted to hear that the platform has been beneficial for your practice. We're committed to providing a reliable and supportive platform for health care providers, and we're glad to have you as part of our community. ### 43. BEST SOFTWARE **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian S. | Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Carepatron?** The self explanatory setup/design. The ability to work on multipple things at once and the number of features the site has available for use **What do you dislike about Carepatron?** There is nothing i can complain about when it comes to carepatron **What problems is Carepatron solving and how is that benefiting you?** It has my organization using electronic documenting versus hand written file folders. **Official Response from Carepatron Team:** > Thank you for your positive feedback! We're glad to hear that Carepatron is helping your organization transition to electronic documentation, providing a more efficient and organized approach. We appreciate your support! ### 44. All In One Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas Pablo D. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Carepatron?** I have now used Carepatron for almost a year. I moved away from Calendly and opted on Carepatron because it was more than just a booking platform, and it allowed me to customise things a lot more. As a work alone therapist, I wanted to retain that intimacy of contact with my clients, and Carepatron allowed me to keep that "small scale business" feel. I use Carepatron daily. I can manage my bookings, billing, and scheduling all in the same place. Carepatron offers a very good balance of detailed options, as well as broad features that are easy to access with a click. For instance, it's easy to book someone in by just clicking on the calendar view, but then if I am rebooking someone, it's even possible to just click Book Again because then a pop-up comes up with a new booking window which has already some details filled in. Creating invoices is also easy, as well as now keeping track of all financial entries on a monthly basis. That's really great. Customer support wise I am very happy with the response times, and the pleasantness of every interaction. Carepatron easily integrates with Google and even my website with the EMBED booking link. Carepatron also easily integrates with Stripe and allows me to receive payments from the USA without hussle. Carepatron templates are amazing. What a time saver to have such a bank of templates that are easily customisable and potentially shareable with other team mates. Finally, I find it easy to implement bookings, receive notifications, collect payments, and keep track of the financial side of things in general. **What do you dislike about Carepatron?** 1) The Calls Tab, 2) The fact that my clients cannot see their appointments coming up or don't have a schedule view 3) The fact that I don't have a way to add Professional Contacts that are neither clients, nor part of my team. 4) Carepatron does not deliver on its promises for me 5) Banking options limited to the USA 6) No statistics on clients yet 1 --- I really don't know what the use of this tab is. I see what it is doing but for me it's completely useless. What would be more useful is to have a list of scheduled calls, for those appointments that are planned to happen online only. At present the calls appear there when they are happening, but when they are happening I am on the call, why would I ever go to the calls tab?! Give me a list of all the calls I need to make and that are coming up, so that I don't have to go to the calendar view and search for them, and that will be more useful. 2--- I checked recently with a client what they could see on their side when I booked them in, and at this point they cannot use their accounts to come back to it and see a schedule of their appointments. We all have busy lives, including clients, and they should also have a calendar view that can integrate with their other calendars. Also there is not enough of a mirror effect on the notes and documents side of things. If I share a Note or Document or if they create one, me and them should see this in a very similar way on our respective platforms. Why the imbalance? 3 --- As a consultant I sometimes consult other consultants. These people should not appear in my clients list but right now it's the only way I can book them in. They are also not team members and none of the information I have should be divulged to them. 4--- I have been told a few times "We are planning to deliver this feature in this or that month" or "I will address this issue with the tech team", for such things as, why my clients cannot see their appointments from their account, but then months later, this is still not possible. I know, everyone is doing their best there...but for instance, when I came onto Carepatron last year and I had to fill in the initial forms, when choosing the national codes numbers on the booking platform, the numbers were listed in a very random way. It was neither in alphabetical order nor in numerical order. I addressed this immediately as it was very frustrating to look through the whole list of countries and find mine (I couldn't imagine a client doing so) and I was told that this would be addressed immediately or very very soon, but more than 6 months later the problem was still there. The organisation of the national codes numbers was such a non-professional way of organising the information that I decided I wouldn't share the booking links and do all the bookings myself. I think now it's been fixed, but that sticked with me. Similarly, I have addressed the issue about my clients not having a calendar view and not knowing when their appointments are (unless they go searching in their emails) and was told that a major update would come about in November that would cover this, but so far, I have not seen this. It's ok, I still like Carepatron because of its comprehensive features, but some of these things seem so obvious it's hard to know why they have not been implemented yet. ~5 --- All the options I can choose on the Invoices to indicate how the payment was made is really great, but on a related note, I wish there were more European based options for how to collect payments on the booking platform. Alternative to Stripes I mean. 6 --- I would like to see a page with statistics picking up on how many new clients were gained, how many clients returned, how much financial growth was seen, and perhaps also a way for customers to leave comments and ratings on my profile. Why isn't Carepatron allowing the world to tap into it's database of professionals and make it a searcheable database? It would mean more customers for Carepatron subscribers, and therefore more subscribers eventually. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is allowing me cut down on administration costs. I don't need to hire a secretary to manage my client's bookings or to keep track of payments. The Carepatron software does that for me for the most part and that's fantastic. **Official Response from Carepatron Team:** > Thank you for your detailed feedback on your experience with Carepatron. We're delighted to hear that our platform has helped you streamline your bookings, billing, and scheduling, and we're grateful for your suggestions on areas for improvement. Your input on the rest of issues will be taken into account as we continue to enhance our platform to better serve our users. ### 45. First time business owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Carepatron?** I'm able to address all things in one spot. From emailing to scheduling appointments. Cancellations if needed, all in one place. It's so easy to set up, so user friendly and affordable. **What do you dislike about Carepatron?** The only thing I can say negatively is the lack of ability for my patients to confirm or cancel an appointment through text message or something at their finger tips. **What problems is Carepatron solving and how is that benefiting you?** They answer in a timely fashion and have answers for me which is great customer service support. **Official Response from Carepatron Team:** > We're glad to hear that Carepatron has been able to streamline your business operations and provide a user-friendly experience for you. We appreciate your feedback about the ability for patients to confirm or cancel appointments through text message and will definitely take that into consideration for future improvements. ### 46. The answer to EHR for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Monika D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2024 **What do you like best about Carepatron?** Carepateon brought instant relief to all the stress of setting up a new private practice. The simplicity and all-encompassing platform that was affordable was an answer to exactly what I was looking for. I am especially appreciative for the ability to two-way sync my Google calendar without needing to pay extra money and I love the chat feature to support me learning the platform when I feel stuck. **What do you dislike about Carepatron?** The simplicity also brings a few limitations, not being able to customize small things like only showing initials on the calendar to protect confidentiality. However, I have been able to find creative solutions so far. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is providing a place where billing, documentation, scheduling, and telemedicine is all in one place for free and HIPPA compliant. I couldn't believe it when I found an option that had all of this together. Plus, live support! Incredible. **Official Response from Carepatron Team:** > Thank you for sharing your experience with Carepatron. We're glad to hear that the platform has been able to simplify and streamline your practice management. We take your feedback about customization into consideration as we continue to enhance our features. ### 47. The most user friendly and straightforward EHR I've found **Rating:** 5.0/5.0 stars **Reviewed by:** Britta M. | Practice Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Carepatron?** The platform is easy to set up, even for someone transferring from another EHR. I really appreciate the ability to customize and automate the appointment reminders. **What do you dislike about Carepatron?** I have not yet identified any traits I dislike about this platform. **What problems is Carepatron solving and how is that benefiting you?** I was using a more expensive EHR previously that required me to pay the highest tier to use the few features that I needed. This EHR has allowed me to pay a more reasonable price for the amount of services I use. **Official Response from Carepatron Team:** > We're delighted to hear that Carepatron has been a cost-effective and user-friendly solution for you. We appreciate your feedback and are committed to continuously improving our platform to meet the needs of our users. ### 48. I didn't use it a lot. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Carepatron?** It is user friendly, which is very essential in a program. **What do you dislike about Carepatron?** The downsides were that it was sometimes hard to search things up and find what I need. **What problems is Carepatron solving and how is that benefiting you?** It was helping me have set templates for clinical documentation. **Official Response from Carepatron Team:** > Thank you for sharing your feedback. If you’d like help navigating the platform or have questions, our support team is always available through the website or directly from your user dashboard. ### 49. Perfect for my small practice **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about Carepatron?** CarePatron is efficient, easy to use and scaled well with me as I started my counselling practice. The invoicing and payments feature has saved loads of time and effort when it comes to the cash flow of my business. There are frequent upgrades and bug fixes released and customer service has always been very swift. **What do you dislike about Carepatron?** Sometimes freezes, but is normally remedied by refreshing. Mobile calendar view defaults to 3-day view, which I find clunky. I work in GBP and when I'm setting up my services, new service pricing is displayed in USD by default. **What problems is Carepatron solving and how is that benefiting you?** Ease of scheduling, speedy billing and income tracking, clinical documentation **Official Response from Carepatron Team:** > We're thrilled to hear that Carepatron has been efficient and easy to use for your counselling practice. We appreciate your feedback on the areas that need improvement and will work to address them. ### 50. Looking for an assessment and found an all inclusive platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Carepatron?** I really like that Carepatron has the ability to store all client data, has access to assessments and other resources, and can link to parents and other contacts. It is one of the easiest platforms I have accidently found. **What do you dislike about Carepatron?** I do not like that when using templates you have to search for them. I think there is a way to make them more accessable but I am not sure how to do that yet. **What problems is Carepatron solving and how is that benefiting you?** Having a number of resources and assessments in one place is very helpful. **Official Response from Carepatron Team:** > Thank you for sharing what you like best about Carepatron, including its ability to store client data, access assessments, and link to contacts. We understand your frustration with the accessibility of templates and will work on making them easier to find in the platform. ## Carepatron Discussions - [How has Carepatron’s free tier worked for you, and what logistics were hardest to figure out?](https://www.g2.com/discussions/how-has-carepatron-s-free-tier-worked-for-you-and-what-logistics-were-hardest-to-figure-out) - 1 upvote - [View Carepatron pricing details and edition comparison](https://www.g2.com/products/carepatron/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+12%3A27%3A00+-0500&secure%5Bsession_id%5D=fb9b20e6-8b35-421d-b7bd-70d88755b4ab&secure%5Btoken%5D=c5c090830b3b147971f79caef833041ccb3aeb612f5739db26af5beea4a78a91&format=llm_user) ## Carepatron Integrations - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Heidi AI](https://www.g2.com/products/heidi-ai/reviews) - [Helcim](https://www.g2.com/products/helcim/reviews) - [IVY Pay](https://www.g2.com/products/ivy-pay/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Carepatron Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Claims Management - Appointment Management - Wait List Management - Assessment Management - Referral Management - Patient Records Management - Bed Management - Workflow Management - Task Management - Document Management - Calendar Management - Compliance Management - Employee Management - Case List Management **Clinical Workflow Management** - Multiple Medical Provider Access - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient-Centered Functions** - Online Presence Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Records Management - Calendar Management - Registration Management - Community Management - Client Management - Template Management - Communication Management - Appointment Management **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Agentic AI - Medical Billing** - Natural Language Interaction **Additional Functionality** - GDPR Compliance - SMS Messaging - Activity Tracking - Treatment Planning - Activity Dashboard - Candidate Profiles - Progress Notes - Multi-Factor Authentication - Billing & Invoicing - Charting - Case Notes - Graphical Data Presentation - Progress Reports - Reminders - Alerts/Notifications - AI Copilot - HIPAA Compliant - Electronic Signature - Mobile Access - Reporting & Statistics - Third-Party Integrations - Generative AI - Eligibility Verification - API - Clinical Assessment Tool - Patient Intake - Multi-Location - Medical History Records - Client Chart Audit Tools - Telemedicine - Payment Processing - EHR/EMR Integration - Self Payment - Role-Based Permissions - Customizable Forms - Surveys & Feedback - Goal Setting/Tracking - Self Service Portal - Group Notes - Authorization Tracking - Level of Care Evaluation - Team Notes - Patient Engagement **Additional Functionality** - Workflow Management - Charting - Practice Management - Secure Data Storage - Customizable Dashboard - Generative AI - Scheduling - Invoice History - HIPAA Compliant - Electronic Payments - Online Intake Forms - Dunning Management - Records Management - Reminders - Credit Card Processing - Accounting - Document Management - E-Prescribing - Remittance Advice - PACS Integration - Customizable Templates - Historical Reporting - Compliance Tracking - Billing & Invoicing - Claims Management - Data Import/Export - Live Chat - Code & Charge Entry - Financial Management - Reporting & Statistics - Claims Scrubbing - Quotes/Estimates - Activity Dashboard - Customizable Reports - API - Self Service Portal - Real-Time Reporting - Appointment Management - Insurance Eligibility Verification - Real-Time Data - Forms Management - AI Copilot - Revenue Management - Multi-Location - Payment Collection - Customer Database - Calendar Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - EHR Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Generative AI** - AI Text Summarization **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Reminders - Charting - Progress Tracking - Allergen Tracking - Health Coaching - Customizable Templates - Credit Card Processing - Activity Tracking - Billing & Invoicing - Generative AI - Chat/Messaging - Nutrition & Ingredient Labels - AI Copilot - Mobile Alerts - Push Notifications - Activity Dashboard - Fitness Assessments - Reporting & Statistics - Food Tracking - Historical Reporting - Electronic Payments - Multi-Language - Medical History Records - Dietary Analysis - Third-Party Integrations - Nutrition Program - Nutrient Database - Nutrition Analysis - Meal Planning - Nutrition Log - Contact Database - Multi-Location - HIPAA Compliant - Goal Setting/Tracking **Compliance** - HIPAA Compliance - State Regulation Compliance **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing - Document Imaging **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top Carepatron Alternatives - [Practice Better](https://www.g2.com/products/practice-better/reviews) - 4.7/5.0 (298 reviews) - 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