--- title: Carepatron Reviews meta_title: 'Carepatron Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 697 reviews by the users' company size, role or industry to find out how Carepatron works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 697 scale: '5' date_modified: '2026-08-09' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Carepatron Reviews **Vendor:** Carepatron **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 697 ## About Carepatron Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. ## Carepatron Pros & Cons **What users like:** - Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly. (111 reviews) - Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals. (57 reviews) - Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity. (50 reviews) - Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support. (47 reviews) - Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity. (44 reviews) - Scheduling (44 reviews) - Users love the **customizable templates** in Carepatron, which greatly enhance their therapy and coaching practices. (42 reviews) - Users find the **setup ease** of Carepatron incredibly smooth, making it ideal for startups and new practices. (41 reviews) - Users love the **AI transcribing and support** features of Carepatron, enhancing practice efficiency and client experience. (40 reviews) - Users value the **exceptional customer support** from Carepatron, highlighting their helpfulness and responsiveness. (39 reviews) **What users dislike:** - Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows. (40 reviews) - Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options. (33 reviews) - Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility. (22 reviews) - Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness. (22 reviews) - Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs. (21 reviews) - Payment Issues (19 reviews) - Users feel the **limited templates** in Carepatron hinder ease of use and disrupt workflow efficiency. (18 reviews) - Users face **integration issues** with Carepatron, including payment limitations and inconsistent calendar syncing. (15 reviews) - Form Issues (14 reviews) - Lack of Communication Features (13 reviews) ## Carepatron Reviews ### 1. Versatile and Accessible, Key to My Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Amber B. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I like Carepatron because it has an app, so I can access it from all of my devices, whether I'm on the go with my iPad or checking it on my phone. I also enjoy that I can create my own templates for notes, which allows me to add and modify things whenever I want. The fact that everything is stored in one place is a big plus for me. The initial setup was super easy, which is always nice. **What do you dislike about Carepatron?** The signing can be improved. I wish my signature was in the system and I could just click a button. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to write notes, evaluations, schedule sessions, and remind parents. It centralizes everything in one place, is accessible across devices, and the app lets me create and modify templates easily. **Official Response from Carepatron Team:** > Hi Amber! Thank you so much for your feedback. We're happy to hear how Carepatron is helping improve your practice. Regarding signatures, we're already looking into it! Hope you can watch out for this update really soon. ### 2. Automates Practice Management Tasks with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Carepatron?** Automates many of the practice management tasks, such as notifications, receipts, etc. It was easy to set up and integrate with my Google calendar. I like it that it's two way and updates in real time. It is easy to use. Customer support via chat was helpful. I use it nearly every day. **What do you dislike about Carepatron?** Some of the features are still underdeveloped and I need to do them manually **What problems is Carepatron solving and how is that benefiting you?** It's helping me solve scheduling tasks, keeping an online calendar for my clients, note-taking, sending intake forms out with one click and billing. **Official Response from Carepatron Team:** > Hi there, we're glad Carepatron is helping streamline your practice. We hear your comment on some features still requiring manual work. That kind of feedback is incredibly helpful and is something our product team continuously works on as we improve and expand the platform. If there are specific workflows you would like to see further automated, our team would love to hear more. Please feel free to reach out anytime and the Carepatron customer team will gladly assist however we can. ### 3. Simple, reliable, and affordable scheduling software **Rating:** 5.0/5.0 stars **Reviewed by:** Simranjeet S. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** Carepatron is incredibly easy to use, with a clean interface that makes scheduling and managing appointments straightforward. The uptime has been excellent, so I’ve never had to worry about the system being down during busy days. Their customer support is responsive and helpful, and the pricing is very reasonable compared to other tools. Overall, it’s a dependable solution for medical professionals. **What do you dislike about Carepatron?** The platform could benefit from more customization options to better tailor it to specific practice needs. I’d also like to see improved text message reminders with more flexibility in how and when they’re sent. These are minor issues, but adding them would make the software even stronger. **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps streamline scheduling, client management, and documentation all in one place, which saves me a lot of time and reduces admin stress. Instead of juggling multiple tools, I can rely on one platform to keep everything organized. This means I spend less time on logistics and more time focusing on clients, which has improved both efficiency and client satisfaction. **Official Response from Carepatron Team:** > Thanks for the thoughtful feedback. We're really glad to hear that Carepatron has been a dependable and easy-to-use solution for your practice, and that you've found the support team and pricing to be solid. We appreciate your suggestions around customization and SMS reminders. These are great insights, and we’re always working to expand and refine features to better support practitioners. Keep an eye out as we continue to make improvements based on feedback just like this. ### 4. Love Carepatron! **Rating:** 5.0/5.0 stars **Reviewed by:** Irina B. | Owner at Postpartumcore.com, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Carepatron?** They let you trial before committing. I like all the integrations. Super easy to use. **What do you dislike about Carepatron?** Alllow text reminder 5 min before calls. **What problems is Carepatron solving and how is that benefiting you?** Database for all my clients **Official Response from Carepatron Team:** > Thank you for your feedback! We appreciate your positive comments about our Free option and customizable templates. We're constantly working to improve our system and make it as user-friendly as possible. ### 5. Effortless Virtual Psychology with Carepatron **Rating:** 5.0/5.0 stars **Reviewed by:** SF . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** I use Carepatron for virtual psychology, and I appreciate its video and conferencing features. They facilitate my practice effectively while maintaining client privacy, allowing sessions to be attended from home. I also like how easy Carepatron is to use, especially the calendar feature, and the setup was simple. Plus, I find the overall experience to be very user-friendly. **What do you dislike about Carepatron?** nothing **What problems is Carepatron solving and how is that benefiting you?** Carepatron facilitates my virtual psychology practice through its video conferencing feature, ensuring privacy and allowing clients to attend from home. It's easy to use with features like a calendar. **Official Response from Carepatron Team:** > Hi SF, we are really glad to hear Carepatron is supporting your virtual psychology sessions and making it easy to manage your calendar and appointments while maintaining client privacy. If you ever need help getting even more out of the platform or have ideas for features that would further support your practice, our Carepatron customer team is always happy to assist. Thanks again for being part of the Carepatron community. ### 6. carepatron is a beautiful product with an incredible proposal, but it lacks accessibility. **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan F. | Designer de produtos, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Carepatron?** What I like most about carepatron is its simplicity! It's not a system that needs a bootcamp for my employees to learn. It's simple (too much) **What do you dislike about Carepatron?** Because it is simple, it is too simple! It passes the point where the interface is just made up of texts and more texts to select and choose. You feel this limitation even more on a platform where there is no order customization, etc. example: in the team members tab, I would like after the name to show the person's position in the company, but it is the number and it is not something that can be changed, you just accept it and feel that it is a simple system (and one more once again: too simple) **What problems is Carepatron solving and how is that benefiting you?** I use carepatron to have a clear view of my clients, the history of notes I created from them and the company's financial expenses **Official Response from Carepatron Team:** > Thanks for the honest review. Really glad to hear you value the simplicity. That said, we hear you, and we're taking this feedback to improve our platform better. ### 7. Effortless to Use, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Carepatron?** I find Carepatron very easy to use and navigate. I really appreciate the scheduling feature, as it is easy to keep track of appointments. The initial setup was very easy as well. **What do you dislike about Carepatron?** N/A **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps me get the report to the client and makes scheduling and viewing the monthly calendar easy. **Official Response from Karina Jimenea:** > Your review truly means a lot to us! We're so glad the scheduling, calendar view, and report sharing have all been working smoothly for you from the very start. We're always here at support@carepatron.com if you ever need anything. ### 8. Effortless Booking, Perfect for Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Julie A. **Reviewed Date:** October 26, 2025 **What do you like best about Carepatron?** CarePatron has significantly streamlined my massage therapy business operations by solving the problem of booking appointments efficiently. I am particularly impressed with the platform's intuitive design and the ease of setting it up, which was neither difficult nor time-consuming. One of the standout features for me, and most beneficial for my clients, is the ability to book appointments without the need for creating a username or password, which simplifies the process on their end. This functionality has greatly benefited my business, making it easier for clients to schedule appointments seamlessly. Additionally, I find the layout of the dashboard to be incredibly pleasing, and the ability to embed a booking button directly onto my website has enhanced customer engagement and convenience. Overall, CarePatron provides a user-friendly experience with features that truly meet the needs of my business and clients. **What do you dislike about Carepatron?** I would maybe change the ability to customize the look of the dashboard. **What problems is Carepatron solving and how is that benefiting you?** I find CarePatron solves the hassle of client booking by allowing them to schedule without usernames or passwords, benefiting my business by simplifying appointments. **Official Response from Carepatron Team:** > Really appreciate you taking the time to share this. It's great to hear how Carepatron has simplified your booking process and made things more convenient for your clients. We’re especially glad the setup felt easy and that the embedded booking feature is adding value to your website. Noted on the dashboard customization suggestion. We’re always listening and continuing to evolve the platform to better meet your needs. If you ever have questions or need support, feel free to get in touch through the website or your User Dashboard. We’re here to help however we can. ### 9. Telehealth Rarely Works, and Tech Support Is Too Slow **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Carepatron?** Workflow feature makes things more efficient **What do you dislike about Carepatron?** The telehealth rarely works and the tech response is slow **What problems is Carepatron solving and how is that benefiting you?** Right now it is more creating more problems than benefits **Official Response from Karina Jimenea:** > Thank you for sharing this feedback, and we're sorry to hear telehealth hasn't been working reliably for you. That's not the experience we want anyone to have, and we completely understand how frustrating that can be when you're depending on it for your practice. Telehealth connectivity can sometimes be affected by factors like browser settings, network conditions, or device compatibility, which is why our support team sometimes needs a little time to properly diagnose and resolve the issue for each individual case. That said, we hear you that the response time hasn't felt fast enough, and that's something we're working to improve. ### 10. AI Transcription Makes Note-Taking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Carepatron?** I like the AI feature that transcribes the session, because it makes taking notes much easier. **What do you dislike about Carepatron?** It’s a little unorganized. I get confused at times about where to find the appointment or whatever I’m looking for, so it can be hard to navigate. **What problems is Carepatron solving and how is that benefiting you?** Im not sure ### 11. Quick Setup, HIPAA Compliant, Seamless Charting **Rating:** 5.0/5.0 stars **Reviewed by:** A Better U I. **Reviewed Date:** October 22, 2025 **What do you like best about Carepatron?** I appreciate that setting up Carepatron was easy and user-friendly, with helpful guidance available for actions like putting a new patient into the system and creating an appointment time. The software provides HIPAA compliance, which is essential for my business, and it offers seamless, quick, and easy input of patient information. I enjoy the cost-effectiveness, as the pricing aligns well with my business needs. Additionally, quick access to patient charts is a standout feature, streamlining my operations significantly. The capability to make appointments and send emails directly through Carepatron enhances my workflow efficiency. Overall, I am inclined to continue using Carepatron due to the combination of these valuable features, its compliance, and the impact on my daily activities. **What do you dislike about Carepatron?** I love everything about Carepatron! **What problems is Carepatron solving and how is that benefiting you?** I find Carepatron ensures HIPAA compliance, facilitates quick patient chart access and input, and offers easy appointment scheduling and email capabilities, enhancing my workflow and fulfilling my business needs efficiently. **Official Response from Carepatron Team:** > Thanks for the thoughtful review. We're really pleased to hear Carepatron is supporting your business with the features that matter most, from HIPAA compliance and quick chart access to easy appointment booking and communication tools. It’s great to know the setup felt smooth and that the platform is aligning well with your workflow and budget. If you ever need anything or have questions down the line, feel free to reach out through the website or your User Dashboard. Our Support Team is always happy to help. ### 12. Comprehensive EHR with Easy Setup and Great Template Variety **Rating:** 5.0/5.0 stars **Reviewed by:** Tess W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Carepatron?** I appreciate how Carepatron offers a vast number of templates—literally 8,000—which is incredibly robust compared to my previous software, Charm Health. This extensive library allows me to handle various tasks such as coaching, personal training, and urgent care without having to create templates from scratch, which is beneficial for me as a solopreneur without a staff. I love the white label and the way the forms are organized, as well as the ability to categorize services and share links efficiently. The setup was straightforward, thanks to the helpful instructional videos that made it easy to follow along, and I managed to set everything up on the first try. The software’s modern, state-of-the-art design is paired with affordability, making it a great value. Moreover, I find Carepatron to be very personable, with a dedicated team, and the company listens to user input, willing to implement recommendations. This adaptability and the organic growth driven by the founders' personal energy are qualities I value. Lastly, the company’s price and its responsiveness to feedback are major factors in my decision to potentially purchase and recommend Carepatron again. **What do you dislike about Carepatron?** Carepatron currently lacks a service similar to 'Care Everywhere', available on other platforms like Kaiser and Doctor Chrono. This feature is crucial for cases where my patients visit multiple emergency rooms, have been hospitalized, have images from various locations and labs, and need to provide this information so I can perform a comprehensive/real-time overview of their history based on all their prior care. With Carepatron, the patient will have to retrieve and upload this information, which can lead to delay, incomplete documentation, or the patient just going to another doctor who can gather their information from outside entities. I'm worried about not having this service by using CarePatron, but I'm hoping they adapt this to their software, as it's crucial in a world where people come from all over and their health information is scattered. **What problems is Carepatron solving and how is that benefiting you?** Carepatron solves my template issue. I have various services within my practice from consulting, coaching, personal trainer/fitness, urgent care, aesthetics, chronice disease management, hormone replacement therapy, etc and Carepatron literally has a template for all! No other software can come close to their template library! I'm very impressed! **Official Response from Carepatron Team:** > Thanks so much for this incredible review. We’re really glad to hear how Carepatron is helping streamline your practice across so many services. We hear your feedback on wanting a feature similar to Care Everywhere. Patient data sharing and having a more integrated view of client history are something we know is important, and it’s a direction we’re actively exploring. Our goal is to support comprehensive care while keeping things simple and secure for both you and your clients. If you ever need anything or want to share more ideas, feel free to reach out through the website or your User Dashboard. Our Support Team is always happy to help. ### 13. Very streamlined — good layout and thoughtful design **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Carepatron?** Very streamlined? Good layout, thoughtful ut **What do you dislike about Carepatron?** Phone app needs a bit of work otherwise it’s great **What problems is Carepatron solving and how is that benefiting you?** Streamlining process, automations are a timesaver and organisation is great **Official Response from Karina Jimenea:** > Thank you for the kind words! Streamlined, good layout, and thoughtful design are exactly what we aim for, so that really means a lot to us. We hear you on the mobile app, and we're actively working on improvements there. In the meantime, if there's anything specific that's been tricky on the app, feel free to let us know at support@carepatron.com, and we'll do our best to help. So glad the automations and organization are saving you time. ### 14. Great Support but Needs Better AI Features **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Carepatron?** I appreciate the exceptional level of support provided by Carepatron, especially from Jamie and Trish, who are incredibly patient and helpful, greatly enhancing my experience. I also value the strong integration with Zoom, facilitating seamless scheduling with a direct link in appointments. The privacy compliance is a major advantage, essential for my work as a social worker, ensuring confidentiality and security. The ease of use in scheduling and billing makes management straightforward. Moreover, AVA AI's availability for system inquiries 24/7 is highly appreciated, and I find creating and using my own templates for notes to be highly beneficial. **What do you dislike about Carepatron?** I found several challenges and areas for improvement that I encountered with Carepatron based on my experience: 1. **Note-Taking AI**: I don't like the note-taking AI feature of Carepatron as it hasn't worked out well for me. The dictation capability doesn't perform as efficiently as other platforms like ChatGPT which I cant use for notes anyway due to privacy compliance. Additionally, the AI only utilizes Carepatron's templates for dictation, which do not align with my needs, limiting its usefulness for customizing my documentation process. I cannot use it at all atm. 2. **Telehealth Feature**: I find the telehealth quality to be subpar. While it is a notable feature, the inability to share screens and other limitations force me to rely on external platforms like Zoom for better video conferencing services. 3. **Client Portal Issues**: My clients often struggle to access documents shared via Carepatron's client portal, necessitating direct emails to inform them of document availability. This aspect feels glitchy and cumbersome, impacting the smooth flow of interaction with my clients. Also when a client joins there is a patient health form that they can skip but its hard to explain that and my clients are not patients as they are not sick so I would love that to change too. It would be VERY helpful if I as practitioner could view what the client portal looks like as then I could help my clients navigate it. Or if there was short CP video that I could give them to show them how to access it. 4. **Integration Limitations**: I am somewhat dissatisfied with the lack of integration with Apple Calendar. While the integration with Google Calendar and Zoom works, having Apple Calendar integration would enhance the seamless scheduling of tasks. 5. **Email Change Hassles**: Changing my email address on Carepatron proved difficult. The process was cumbersome as my domain address through Gmail wasn't initially accepted, requiring me to make alterations in Google Workspace. This resulted in a time-consuming effort to transfer everything to the new account, highlighting an area for improvement in user-friendliness. Thankyou Trish for your amazing patience and generous offer of time to help me. These aspects hinder the full potential that Carepatron could offer me, indicating the need for refinements in these areas to better align with my professional requirements. **What problems is Carepatron solving and how is that benefiting you?** I find the product ensures privacy compliance, streamlines scheduling, and simplifies billing, which are essential for my counseling business. Although telehealth and AI note-taking need improvement, the all-in-one solution and strong support make it effective for my needs. **Official Response from Carepatron Team:** > Thanks so much for your thoughtful and detailed review. We're really pleased to hear Carepatron has been helpful in key areas like scheduling, Zoom integration, billing, privacy compliance, and template creation. It’s also great to know AVA AI and our support team have been able to assist when needed. Since our previous conversation, we’ve worked hard to improve several of the areas you raised. That said, we're still actively working to enhance the overall experience to make the platform even more intuitive for both you and your clients. Your feedback plays a big part in helping us improve, and we really appreciate your continued support as we keep building. If there's anything more we can do or if you'd like to share additional suggestions, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 15. Easy setup and intuitive to use **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa A. | Expressive Arts Psychotherapist/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Carepatron?** The set up has been very user friendly. I have used another well-known EHR platform previously, so I have something to compare it to. I have experimented with navigating the system both as a practitioner and as a customer. It is very intuitive on both sides. Anything questions that I have had, so far, I have been able to get answered through the video tutorials or the chatbot. I have not hit anything too complex yet. I have just rolled it out to my clients and am waiting for feedback from them. I am hopeful that this will lighten the load of much of the administrative stuff that goes along with running your own private practice. **What do you dislike about Carepatron?** It has been difficult to schedule an onboarding call. The times that were offered did not easily fit my schedule. I selected one time that did, and the appointment time and Carepatron rep. were changed. The new time did not work for me. I selected an alternative time that did not work as well and ended up missing that time. That was my fault. I shouldn't have agreed to a time that didn't work as well for me. The thing is, the videos and the chatbot have pretty much answered all my questions so far. **What problems is Carepatron solving and how is that benefiting you?** It is streamlining scheduling and billing. I also really like that everything I need is on one platform rather than having email, telehealth, and EHR on separate platforms. It is also very cost effective! **Official Response from Carepatron Team:** > Thanks for taking the time to share your experience. We're really glad to hear the setup felt smooth and that you've found the system intuitive from both the practitioner and client side. We appreciate your note about onboarding scheduling. While it's great to hear the resources have supported you so far, we understand the importance of flexible onboarding options and will continue working to improve that process. Wishing you a smooth rollout with your clients, and we hope Carepatron does help ease the admin load in your practice. If you ever need anything, feel free to reach out through the website or your User Dashboard. We're here to support you. ### 16. Saves time and headaches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Carepatron?** I really like how I can do all my administrative work within the app. It saves me a lot of time **What do you dislike about Carepatron?** I like the AI feature, however sometimes there can be bugs and it can get my case notes really wrong. I'd like to see improvements to that in the future. **What problems is Carepatron solving and how is that benefiting you?** It's saves me a lot of time/headache by having the administrative features within the app. I don't have to navigate to external apps anymore to do the same thing. **Official Response from Carepatron Team:** > Hi there! Thanks for taking the time to share your feedback. We hear your concerns around AI notes accuracy. Feedback like yours helps our team continue improving performance and reducing bugs. If you ever notice specific issues with how notes are being generated, our Carepatron customer team would be happy to take a closer look and help troubleshoot with you. Please feel free to reach out anytime! ### 17. Streamlined Charting and Billing But Needs Better Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Carepatron?** I really liked that Carepatron made collaboration and documentation much easier by combining billing into one platform. The forms were easy to change and fill, and I was able to make custom templates and use them during sessions. The initial setup was easy too. **What do you dislike about Carepatron?** Carepatron was difficult to navigate at times, especially the billing aspect. **What problems is Carepatron solving and how is that benefiting you?** Carepatron made collaboration and documentation easier, combining billing into one platform. I liked customizing templates and the forms were easy to change and fill. **Official Response from Carepatron Team:** > Thanks for the feedback. We're glad to hear the switch from paper to Carepatron has been a positive change for your practice. Billing can take a little time to get used to, but our team is here to support you every step of the way. If you have any questions, feel free to reach out through the website or your User Dashboard. We’re happy to help. ### 18. Reccomendation for Carepatron **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Carepatron?** The pricing is really reasonable while having everything I could use in an EHR. Sleek and easy to navigate interface with an app so I don't have to keep a browser open. Feels reliable so that I can use it every day for all client work moving forward. **What do you dislike about Carepatron?** No huge downsides so far, it takes a little bit of time to get used to all of the pieces but that has been true for all EHR software I have used in the past. **What problems is Carepatron solving and how is that benefiting you?** Keeping my scheduling and all of my clinical documentation in one place. **Official Response from Carepatron Team:** > Thank you for sharing your feedback. If you need additional assistance, our Support Team is always ready to help. You can easily connect with us via the website or your User Dashboard. ### 19. Feature-Rich Free Tier and Affordable Plans for New Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Carepatron?** Free price Tier that actually includes some features. The other tiers not too expensive for new businesses **What do you dislike about Carepatron?** Not the best Logistics, ability to figure out on your own **What problems is Carepatron solving and how is that benefiting you?** HIPPA EMR system that doesn't break the bank ### 20. Intuitive, Easy-to-Use Software That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Brigette K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Carepatron?** The software is relatively intutive and easy to use. **What do you dislike about Carepatron?** There isn't a way to set up a third-party for payment purposes when it isn't an insurance agency. **What problems is Carepatron solving and how is that benefiting you?** As a new provider, it is a low-cost solution to keeping my clients' information HIPAA compliant and organized. Many of the features are simple to use and make sense. I appreciate the community templates for helping build a library of information and resources. **Official Response from Jamie Frew:** > Hi Brigette, thank you for the thoughtful review! We're so glad Carepatron is giving you a simple, low-cost way to stay HIPAA-compliant and organized as you build your practice; and it's great to hear the community templates are proving useful. ### 21. Well-Organized, Easy-to-Navigate EHR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Carepatron?** Well organized and easy to navigate, I am sure it will be useful as i further explore **What do you dislike about Carepatron?** It appeared to offer free credentialing, but is only an EHR, but will work for cash pay clients for what I need **What problems is Carepatron solving and how is that benefiting you?** none, overall its been a good experience, they give alot of tip s and tricks on usage ### 22. Great AI Notes and Easy Client Billing, but Connection Reliability Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** leo t. | Psychotherapist In Private Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** AI notes and easy to charge invoice with clients **What do you dislike about Carepatron?** Platform is not always reliable when it comes to connection and prices has been changing of lately unfortunately **What problems is Carepatron solving and how is that benefiting you?** AI notes helps me a lot with time management **Official Response from Carepatron Team:** > Hi Leo! We are sorry to hear about the connection reliability concerns and appreciate you raising it. Our team is continually working to improve platform performance and stability, and feedback like this helps us focus on the areas that matter most. We also understand your concern around pricing changes and aim to keep our pricing transparent and accessible for practices of all sizes. If you need additional assistance or have any other concerns, we'd be happy to help. Feel free to reach out anytime. ### 23. Easy Patient Scheduling Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** It’s easy to schedule patients, and the calendar is straightforward and to the point. **What do you dislike about Carepatron?** Sometimes, there are technical glitches that send my patients multiple notifications of the same thing. They don't have a waitlist option which would be really helpful. **What problems is Carepatron solving and how is that benefiting you?** Online booking for new patients to come to my office. It allows them to have access to my schedule so they can make an appointment at a convenient time for them. **Official Response from Carepatron Team:** > We appreciate you taking the time to leave a review! We are sorry to hear about the duplicate notification issue, as that is not the experience we want for you or your clients. If this happens again, our team would be happy to take a closer look and help troubleshoot. We also appreciate your suggestion about adding a waitlist feature and will pass that feedback along to our product team. ### 24. Promising Credentialing Feature, But Hard to Find and Not Intuitive **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Carepatron?** I was attracted by the credentialing aspect. **What do you dislike about Carepatron?** It was not intuitive about how to access the credentialing aspect. **What problems is Carepatron solving and how is that benefiting you?** I need help with credentialing. It would help me escape the VC companies. ### 25. Intuitive with Scheduling and Notes, Needs Payment Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe B. | Clinical Hypnotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Carepatron?** I find Carepatron really easy to use, and everything is very clear. The initial setup was very straightforward, and I was very impressed with the software. I really enjoy using it. **What do you dislike about Carepatron?** The invoicing and payment function has been difficult to use, so I have just resorted to using Stripe independently. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to schedule appointments easily and keep clear notes for quick access in future sessions. **Official Response from Carepatron Team:** > Hey Chloe, thanks for taking the time to share your feedback. We hear your feedback on invoicing and payment tools, and we're working toward making it easier to manage payments directly within the platform. If you’d like, our team would be happy to help review your current setup and walk through the available billing features with Stripe to see if there’s a smoother workflow for you. The Carepatron customer team is always glad to assist with payments, scheduling, or anything else you may need. Please feel free to reach out anytime. ### 26. Simplifies Private Practice, Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** kristen D. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I've loved the customer support, the clinician templates, and how easy it is to customize to my needs. I love being able to know I always have support available if I run into a hiccup, and I love being able to customize and streamline. This makes my job so much easier. The initial setup was so much easier and smoother than anticipated. **What do you dislike about Carepatron?** I haven't loved the Telehealth platform. It seems to glitch a lot, even though both ends have good signal. **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps with scheduling, telehealth, and billing. I appreciate the available customer support, clinician templates, and customization options which streamline my work and make my job easier. **Official Response from Carepatron Team:** > Thanks so much for the thoughtful review. Really glad to hear the templates, customization, and support have made your work easier. That’s exactly what we’re aiming for. Sorry to hear the telehealth feature has been glitchy. We’re actively improving stability and performance so experiences like yours become less common. Appreciate you being part of the Carepatron community and sharing this with us. ### 27. Easy to Use and Intuitive from Day One **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Carepatron?** Easy to use and intuitive-- I needed no training and could get right to it :) **What do you dislike about Carepatron?** At this point we've been using it for about 4 weeks and I haven't found anything I dislike yet **What problems is Carepatron solving and how is that benefiting you?** A simple EHR system that's cost effective for small businesses **Official Response from Karina Jimenea:** > That's so wonderful to hear, thank you! We designed Carepatron to be as intuitive as possible right out of the box, so knowing you were able to hit the ground running without any training truly makes our day. 😊 Four weeks in and no complaints yet? We'll take it! We hope it stays that way, and if anything ever comes up, our support team is always here for you at support@carepatron.com. Thanks for taking the time to share your experience! ### 28. Streamlined Scheduling and virtual appointments. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I like the AI assistant in Carepatron. It helps me during appointments by taking notes, allowing me to focus on the client without having to worry about note-taking the whole time. The initial setup was relatively easy, as it guides you through everything step-by-step. Plus, there have been some upgrades and improvements since I started using it. **What do you dislike about Carepatron?** I don't like that there's not a lot of storage space in the lower tiers. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to organize all my appointments and for clients to book them easily. And for virtual appointments with clients. It consolidates my business tasks in one place, including billing, invoices, and notes. **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with the AI assistant and the ease of setup. We understand your concern about storage space and will take this into account for future enhancements. ### 29. Affordable Gem with Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I use Carepatron as an EHR to handle and organize my intakes for my clients. What I love most is the affordability of this platform with all they are offering. The customer service is top-notch and 100% personalized. Carepatron was a hidden gem that I feel I was so lucky to find. After the initial setup, the ease of using Carepatron stands out for me. **What do you dislike about Carepatron?** A little difficult initial setup. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to handle and organize client intakes, securely store clinical documentation, and manage scheduling. It solves secure storage for clinical notes and sending intake forms. The affordability and personalized customer service are standout features. **Official Response from Carepatron Team:** > Hi Stephanie! Thank you so much for your feedback. We're so glad to know that Carepatron's been helpful to your practice and that you find our Support Team great. Should you need further assistance, we'd be happy to help. ### 30. Easy to Navigate and Reasonably Priced **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Carepatron?** The app is easy to navigate. Price is reasonable. **What do you dislike about Carepatron?** Integration is not simple. AI intelligence could better. Onboarding support was almost impossible because of the time difference. **What problems is Carepatron solving and how is that benefiting you?** Holistic health **Official Response from Karina Jimenea:** > Hi there! We're really glad the platform has been easy to navigate and that the pricing has been a good fit for your practice. We're always hoping to continue improving wherever possible. On the time difference, we completely understand how that can make getting timely support tricky, and it's something we're working to address as we grow our support coverage. Thanks again for bearing with us! ### 31. Quick, Easy Access to Client Information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Carepatron?** Quick and easy access to client information **What do you dislike about Carepatron?** Nothin in particular at this time has come up **What problems is Carepatron solving and how is that benefiting you?** It's saved so much time and that time can be spent elsewhere **Official Response from Karina Jimenea:** > Thank you for the kind words! We built Carepatron to make everyday tasks faster and simpler, so hearing that it's saving you time and keeping everything accessible is exactly what we love to hear. ### 32. Effortlessly Organized Patient Consultations **Rating:** 5.0/5.0 stars **Reviewed by:** Marianne P. **Reviewed Date:** November 21, 2025 **What do you like best about Carepatron?** I love using Carepatron for its easy and organized approach to consulting with patients. The intuitive design of the software, highlighted by the ease it brings to navigating tasks, is complemented by aesthetically pleasing colors that are easy on the eyes. Additionally, the customer service provided by Carepatron is exceptional, always ready to offer assistance and ensuring that any issues I face are resolved promptly. The initial setup process was a breeze, saving me time and hassle, and overall the platform provides a seamless experience for managing Electronic Health Records (EHR). **What do you dislike about Carepatron?** More AI features **What problems is Carepatron solving and how is that benefiting you?** I find Carepatron organizes patient consultations efficiently, offering an easy and intuitive interface with pleasant colors and excellent customer service. **Official Response from Carepatron Team:** > Hi Marianne! Thank you so much for your feedback. We're glad to hear how Carepatron has been helpful to your practice. We're always looking for ways on how to improve our platform, including our AI features, so should you have any other feedback or concerns, feel free to reach out to our Support Team via the website or your user dashboard and we'd be happy to hear more. ### 33. User-Friendly and Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Carepatron?** It is user friendly and easy to navigate **What do you dislike about Carepatron?** It can be long winded to upload forms for onboarding **What problems is Carepatron solving and how is that benefiting you?** I am not sure what problems they are solving **Official Response from Karina Jimenea:** > We're really glad the platform has been easy to navigate and user-friendly for you! We hear you on the form upload process for onboarding and we're always hoping to continue improving wherever possible. Thanks again for being part of the Carepatron community. We're glad to have you with us! ### 34. Makes Organizing Client Inputs and Calendar Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Stan T. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Carepatron?** Organizing client inputs and calendar more accurately **What do you dislike about Carepatron?** It lacks so many things found in Thinkhealth **What problems is Carepatron solving and how is that benefiting you?** It helps solve alot **Official Response from Carepatron Team:** > Hi Stan, thanks for taking the time to share your feedback. We appreciate you mentioning the features you feel are missing compared with Thinkhealth. If there are specific tools or workflows you feel would make Carepatron more useful for you, our team would love to hear more and help where we can. The Carepatron customer team is always happy to assist with setup, feature guidance, or to pass along product suggestions. ### 35. Impressive Form Library and Smart AI Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Liliana A. | Owner/Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Carepatron?** I like their vast library of forms and their AI integration to those forms. I also really like the integration of other video conferencing platforms. **What do you dislike about Carepatron?** That you can only use Stripe as your payment processing system. If there were other options, I'd love to integrate that too. **What problems is Carepatron solving and how is that benefiting you?** It is helping me solve scheduling, record system, and ease of form usage during sessions. **Official Response from Carepatron Team:** > Hi Liliana! Thank you for your feedback. We hear your feedback regarding other payment systems, and we hope you keep watch for any updates on this in the future. ### 36. Smooth School Admin with Carepatron **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald J. **Reviewed Date:** January 18, 2026 **What do you like best about Carepatron?** I like Carepatron for its functionality in school admin processes and its ability to aid in organization. The scheduling feature works well, which adds to its effectiveness. The initial setup was very easy, thanks to the good directions provided by Carepatron. **What do you dislike about Carepatron?** I think the color scheme could use some improvement. **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron for school admin processes to organize tasks. The scheduling feature works well, making it easier to manage. Setup was easy due to good directions. **Official Response from Carepatron Team:** > Thank you for sharing your feedback. We’re glad to hear that Carepatron supports your school administration processes, helps with organization, and that scheduling and initial setup have been smooth and intuitive. We also appreciate your thoughts on the color scheme, as design feedback is important to us as we continue to improve the platform. If you need any assistance or would like to share more suggestions, our support team is always available through our website or directly from your user dashboard. ### 37. Easy to Navigate Website Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra P. | Speech-Language Pathologist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** The ease of maneuvering through the website. **What do you dislike about Carepatron?** Sometimes takes extra work to find important documents. **What problems is Carepatron solving and how is that benefiting you?** Scheduling intakes. **Official Response from Carepatron Team:** > Hi Alexandra, we're glad to hear that you find Carepatron easy to navigate. We also understand your point about sometimes needing extra steps to locate important documents, and feedback like this is helpful for our team as we continue improving the platform’s organization and usability. If you have specific suggestions on how we can optimize organizing documents or navigating different areas of the platform, we're open to hear it. Please feel free to reach out anytime. ### 38. Customizable and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kat O. | Licensed Psychotherapist & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2025 **What do you like best about Carepatron?** I trialed a bunch of EHR systems when starting my private practice, and I preferred Carepatron by a mile. The platform is incredibly easy to use and very intuitive. I find that I have no trouble navigating, and everything is customizable. I always approach from a client perspective, and I think that this EHR gives clients the exact experience that they're looking for. The customer service is also incredibly responsive through their Facebook group. **What do you dislike about Carepatron?** No one showed up to the 1:1 informational session that I scheduled, which was disappointing, as I had a lot of questions to get answered! (I think it may have been an issue with my Google Calendar automatically declining the invite?) Other than that, things have been really positive so far. **What problems is Carepatron solving and how is that benefiting you?** It's solving the ease of having everything I need - calendar, documentation, billing, consents, intakes, etc. - in one place. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're really glad to hear Carepatron stood out during your EHR search and that the platform has been intuitive and easy to use for both you and your clients. It's great to know the customization options and overall experience are hitting the mark. Sorry to hear about the missed 1:1 session. That may have been a calendar sync issue, but we appreciate you flagging it. If you'd like to reschedule or need help with anything, our Support Team is always available through the website or your User Dashboard. We're here to support you as your practice grows and are excited to have you with us. ### 39. A reliable and easy-to-use platform for managing clients **Rating:** 4.5/5.0 stars **Reviewed by:** Lazar V. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** Carepatron has made it much easier to manage my medical practice by bringing everything into one place—scheduling, documentation, and patient management. The platform is intuitive, and even with minimal training I was able to set it up and start using it right away. I particularly like how organised the interface feels, and that I can quickly switch between client notes, invoices, and appointments without juggling multiple systems. The support team is also responsive and helpful whenever I’ve had questions, which gives me confidence in using it daily. **What do you dislike about Carepatron?** There are a few areas that could be improved. I’d like more flexibility with customising templates and reporting tools, since right now they feel somewhat limited for more complex cases. On rare occasions, syncing between devices has a slight delay, which interrupts workflow if I’m switching between desktop and mobile. These are relatively small issues, but addressing them would make an already solid platform even better. **What problems is Carepatron solving and how is that benefiting you?** Carepatron has helped streamline administrative tasks that used to take hours every week. By consolidating scheduling, documentation, and billing into a single system, I save time and reduce the risk of errors. It has improved my ability to keep patient records accurate and accessible, which in turn improves the overall quality of care I can deliver. The biggest benefit has been cutting down on paperwork and freeing up more time to actually focus on patient interactions. **Official Response from Carepatron Team:** > Thank you for the detailed review. We're really glad to hear Carepatron has helped streamline your practice and that you're finding the interface and all-in-one functionality useful day to day. It's great to know the onboarding felt smooth and intuitive, and that our support team has been there when needed. Your suggestions around template customization, reporting tools, and device syncing are appreciated. We’re actively working on improving these areas to ensure a smoother and more flexible experience across the board. Feedback like yours helps guide our development, so thank you again for taking the time to share it. ### 40. I don't know how more people don't know about CarePatron! **Rating:** 5.0/5.0 stars **Reviewed by:** Meghane H. | Licensed Acupuncturist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Carepatron?** I love this platform because it is user-friendly, HIPPA compliant for healthcare providers, provides many different templates for free to use (actually, the plan I use with them is totally free!) and their support team is highly responsive and willing to help you with what you need. It's great being able to update my calendar and schedule clients very easily! I have the booking links on my website for clients to easily set up an appointment as well. **What do you dislike about Carepatron?** I can't say there's much I dislike about this platform. **What problems is Carepatron solving and how is that benefiting you?** I needed a HIPAA compliant platform that easily schedules, bills, and is easy for the client to use on their end. **Official Response from Carepatron Team:** > Thanks for the thoughtful feedback. We're glad to hear Carepatron has been user-friendly, compliant, and helpful in streamlining your scheduling and client bookings. If you ever need anything or have questions, feel free to reach out through the website or your User Dashboard. We're always happy to assist. ### 41. Highly Economical with Streamlined Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jerred E. | Licensed Marriage And Family Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Carepatron?** I really appreciate Carepatron's affordability and its comprehensive feature set, which perfectly fits my needs as a EHR for my therapy practice. The setup process was straightforward, supported by helpful videos, and the team's readiness for further assistance is commendable. Integrating my forms has been seamless, and I find the integrated calendar, which directly links to my website, exceptionally valuable. My clients can book appointments without leaving my site. The client portal is another highlight, alongside the range of templates available for forms that greatly enhance usability. **What do you dislike about Carepatron?** I find that the software has a lot of features, which can be a bit overwhelming at times. It requires taking your time to learn them, which could be challenging initially. I have only been using it for a couple months, but so far I really like this EHR software. **What problems is Carepatron solving and how is that benefiting you?** Carepatron provides an integrated calendar, client portal, and form hosting at a reasonable price, enhancing my therapy practice's efficiency and client booking process. **Official Response from Carepatron Team:** > We're thrilled to hear that Carepatron has been a great fit for your therapy practice! Our team is dedicated to providing affordable and comprehensive solutions to meet your needs. We understand that learning new features can be overwhelming, but we're here to support you every step of the way. Thank you for choosing Carepatron! ### 42. Clear Layout and Effortless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Ashland W. | Practice Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Carepatron?** Love the layout! It's clear and easy to navigate. I'm a very busy mom, practice owner, neurodivergent! I need things to be efficient. I can input the information I need to personalize a form and use it right away. **What do you dislike about Carepatron?** Haven't found anything I don't like yet. **What problems is Carepatron solving and how is that benefiting you?** I built my private practice and that meant building my own forms as well. Carepatron made this so much easier! **Official Response from Carepatron Team:** > Thanks for the great feedback. We’re glad to hear Carepatron is helping keep things efficient and easy to use for your practice. If you ever need anything else, feel free to reach out to our Support Team via the website or your User Dashboard. We’d be happy to assist. ### 43. Consistently Reliable for Therapy Sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Ema F. **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** I appreciate Carepatron for making my mental health care accessible and easier to manage, significantly aiding my mental health care. The video call setting is invaluable, allowing me to continue therapies like EMDR and parts work effectively. I trust Carepatron because it is consistently reliable, provides good signal, and is not glitchy. **What do you dislike about Carepatron?** I sometimes experience issues with links not working, which occasionally require resending or my therapist having to reset up an appointment. This can cause a minor delay, usually around five minutes, in starting our therapy sessions. Additionally, it would be helpful to have an accessible chat feature to communicate during calls if the microphone isn't working, although I suspect this feature may exist, and I just haven't found it yet. **What problems is Carepatron solving and how is that benefiting you?** I can access my mental health care more easily, aiding my mental health diagnosis, and use video calls for effective therapy sessions like EMDR. **Official Response from Carepatron Team:** > We are glad to hear that Carepatron has been consistently reliable for your therapy sessions and has made your mental health care more accessible and manageable. We appreciate your feedback and will work on improving the link issues to minimize any delays in starting your sessions. ### 44. Free and Handy for Keeping Client Records **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Carepatron?** free way to keep client records, info, and documents **What do you dislike about Carepatron?** doesn't integrate with my calendar, no self hosted option, pricing is per team member rather than per team **What problems is Carepatron solving and how is that benefiting you?** I need to keep some clients' drivers licenses and such, and carepatron allows me to do that in a HIPAA compliant way **Official Response from Carepatron Team:** > Thanks for your feedback, and we appreciate you taking the time to share it. Carepatron does support syncing with external calendars like Google and Microsoft, which can help keep appointments aligned with your existing schedule. If you would like to set this up, this guide walks through the steps: https://help.carepatron.com/en/articles/6379265-sync-calendar We also hear your thoughts around team-based pricing and the request for a self-hosted option, and feedback like this is valuable for our product team as we continue improving the platform. If you ever want help configuring integrations or exploring different setup options, our customer team will gladly assist. Please reach out anytime, we are always here to help. ### 45. A Feature-Rich, User-Friendly Practice Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Carepatron?** Carepatron is intuitive and easy to learn, with a minimal learning curve. I appreciate its rich feature set, particularly the ability to schedule clients manually or via a booking link, and the convenience of creating and sending templates and documents. The template system itself is robust, and the availability of community-shared templates makes it easy to get started or refine your own. Implementation was straightforward as a sole provider, and the provided user guides were sufficient to customize the platform to my needs. Overall, the combination of functionality, ease of use, and value for money stands out. **What do you dislike about Carepatron?** While the template system is strong, customization options could be more in-depth. I also wish it were easier to preview exactly how a form will appear to clients outside of the editor. These limitations slightly reduce flexibility in tailoring the system to very specific needs. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is providing an all-in-one solution for telemedicine, scheduling, billing, and documentation. **Official Response from Carepatron Team:** > Thanks for the thoughtful review. We're glad to hear Carepatron has been easy to learn and that the features, especially scheduling and templates, are supporting your work as a solo provider. It's great to know the platform’s value and flexibility have stood out to you. We appreciate your feedback on form previews and deeper customization options. At the moment, our forms have a Responder mode option that allows users to see how forms look from the perspective of clients. Your insights allow us to continue exploring ways to make the platform even more adaptable to individual needs. If you ever have questions or want to share more ideas, feel free to reach out through the website or your User Dashboard. ### 46. Comprehensive Solution for Small Practices **Rating:** 5.0/5.0 stars **Reviewed by:** Grant M. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I find that the templates, calendaring, and teleconferencing are all excellent. I appreciate that these features are available at a very reasonable price. I like the ease of use for taking and submitting notes. **What do you dislike about Carepatron?** I'd like more variety for templates. And it would be better if the teleconferencing clearly opened a separate window and allowed me quick access to my client documentation. **What problems is Carepatron solving and how is that benefiting you?** Carepatron allows me to run my private practice without relying on other apps or third parties, featuring excellent templates, calendaring, and teleconferencing at a reasonable price. **Official Response from Carepatron Team:** > Hi Grant! Thank you so much for your feedback. We hear you, and we're happy to do whatever we can to keep enhancing Carepatron for improved user experience. Should you need further assistance or if you have any concerns to raise, our Support Team is happy to help. Just reach out via our website or through your User Dashboard and hit us up with a chat. ### 47. Efficient Tool for Therapists with Minor Call Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Karla D. **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** I really like Carepatron's user interface; it's very aesthetic and easy to use, which makes my work easier and more enjoyable. It’s also great for scheduling, invoicing/billing, and managing client communications. The initial setup was easy, and it integrates well with Google Calendar and Stripe, making it even more convenient for my practice. **What do you dislike about Carepatron?** Sometimes I have issues with audio and video on the video calls **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps me with scheduling, invoicing/billing, and client communications. The easy-to-use and aesthetic user interface makes my work easier and more enjoyable. **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with the AI assistant and the ease of setup. We understand your concern about storage space and will take this into account for future enhancements. ### 48. Streamlined Client Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Mignon T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Carepatron?** I like Carepatron for its easy learning curve and the price. The initial setup was straightforward, and I didn't need a demo; it was straight to the point. **What do you dislike about Carepatron?** Note taking is a little dated. **What problems is Carepatron solving and how is that benefiting you?** Carepatron helps in organizing my coaching clients by sharing documents, scheduling, and avoiding overlapping. **Official Response from Carepatron Team:** > Hi Mignon! Thank you so much for your feedback. Should you have any specific thoughts on our Note-taking feature, we'd be happy to hear them for an improved experience overall. Feel free to reach out to our team to share! ### 49. Seamless and User-Friendly for Therapy Appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Lubia R. | Administration Assistance, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Carepatron?** I love how straightforward and uncomplicated Carepatron is, making it easy for someone not very tech-savvy like me to use. The process of setting up and using Carepatron is seamless. I find the appointment scheduling and reminder features extremely helpful, as they keep my appointments organized and ensure I never forget them. I also appreciate the user-friendly design and functionality. **What do you dislike about Carepatron?** none i love it and it’s very use friendly **What problems is Carepatron solving and how is that benefiting you?** I use Carepatron to manage my therapy appointments easily; it simplifies appointment tracking, sends reminders, and integrates with my calendar, enhancing my organization. **Official Response from Carepatron Team:** > Thanks for the kind words. We're glad to hear Carepatron has been easy to use and is helping you stay organized with appointments and reminders. If you ever have any questions or need support, feel free to reach out through the website or your User Dashboard. We're always happy to assist. ### 50. Scheduling, Booking Links, and Templates That Make Appointments Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Carepatron?** I like the scheduling features and appointment reminders. I like clients ability to schedule with me through a booking link. I like the documentation templates. **What do you dislike about Carepatron?** I dislike the inability to customize reminder text/email content. **What problems is Carepatron solving and how is that benefiting you?** Carepatron makes communication/coordination with clients more seamless. **Official Response from Carepatron Team:** > Thanks for sharing your feedback. You can customize appointment reminder content within Carepatron, including the text and email messages sent to clients. This guide walks through how to set it up step by step: https://help.carepatron.com/en/articles/6378787-setting-up-appointment-reminders If you would like help adjusting your reminder templates or exploring other ways to tailor your communication, the Carepatron customer team will gladly assist. Please feel free to reach out anytime. ## Carepatron Discussions - [How has Carepatron’s free tier worked for you, and what logistics were hardest to figure out?](https://www.g2.com/discussions/how-has-carepatron-s-free-tier-worked-for-you-and-what-logistics-were-hardest-to-figure-out) - 1 upvote - [View Carepatron pricing details and edition comparison](https://www.g2.com/products/carepatron/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+11%3A19%3A42+-0500&secure%5Bsession_id%5D=75c02477-2319-4136-a1a2-84f1a02c9029&secure%5Btoken%5D=9359cc65f2acfac2d2b2f0d1b3bdf51e71ed3a40e0359371eddbeda8b8fd41e3&format=llm_user) ## Carepatron Integrations - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Heidi AI](https://www.g2.com/products/heidi-ai/reviews) - [Helcim](https://www.g2.com/products/helcim/reviews) - [IVY Pay](https://www.g2.com/products/ivy-pay/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Carepatron Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Claims Management - Appointment Management - Wait List Management - Assessment Management - Referral Management - Patient Records Management - Bed Management - Workflow Management - Task Management - Document Management - Calendar Management - Compliance Management - Employee Management - Case List Management **Clinical Workflow Management** - Multiple Medical Provider Access - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient-Centered Functions** - Online Presence Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Records Management - Calendar Management - Registration Management - Community Management - Client Management - Template Management - Communication Management - Appointment Management **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Agentic AI - Medical Billing** - Natural Language Interaction **Additional Functionality** - GDPR Compliance - SMS Messaging - Activity Tracking - Treatment Planning - Activity Dashboard - Candidate Profiles - Progress Notes - Multi-Factor Authentication - Billing & Invoicing - Charting - Case Notes - Graphical Data Presentation - Progress Reports - Reminders - Alerts/Notifications - AI Copilot - HIPAA Compliant - Electronic Signature - Mobile Access - Reporting & Statistics - Third-Party Integrations - Generative AI - Eligibility Verification - API - Clinical Assessment Tool - Patient Intake - Multi-Location - Medical History Records - Client Chart Audit Tools - Telemedicine - Payment Processing - EHR/EMR Integration - Self Payment - Role-Based Permissions - Customizable Forms - Surveys & Feedback - Goal Setting/Tracking - Self Service Portal - Group Notes - Authorization Tracking - Level of Care Evaluation - Team Notes - Patient Engagement **Additional Functionality** - Workflow Management - Charting - Practice Management - Secure Data Storage - Customizable Dashboard - Generative AI - Scheduling - Invoice History - HIPAA Compliant - Electronic Payments - Online Intake Forms - Dunning Management - Records Management - Reminders - Credit Card Processing - Accounting - Document Management - E-Prescribing - Remittance Advice - PACS Integration - Customizable Templates - Historical Reporting - Compliance Tracking - Billing & Invoicing - Claims Management - Data Import/Export - Live Chat - Code & Charge Entry - Financial Management - Reporting & Statistics - Claims Scrubbing - Quotes/Estimates - Activity Dashboard - Customizable Reports - API - Self Service Portal - Real-Time Reporting - Appointment Management - Insurance Eligibility Verification - Real-Time Data - Forms Management - AI Copilot - Revenue Management - Multi-Location - Payment Collection - Customer Database - Calendar Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - EHR Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Generative AI** - AI Text Summarization **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Reminders - Charting - Progress Tracking - Allergen Tracking - Health Coaching - Customizable Templates - Credit Card Processing - Activity Tracking - Billing & Invoicing - Generative AI - Chat/Messaging - Nutrition & Ingredient Labels - AI Copilot - Mobile Alerts - Push Notifications - Activity Dashboard - Fitness Assessments - Reporting & Statistics - Food Tracking - Historical Reporting - Electronic Payments - Multi-Language - Medical History Records - Dietary Analysis - Third-Party Integrations - Nutrition Program - Nutrient Database - Nutrition Analysis - Meal Planning - Nutrition Log - Contact Database - Multi-Location - HIPAA Compliant - Goal Setting/Tracking **Compliance** - HIPAA Compliance - State Regulation Compliance **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing - Document Imaging **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top Carepatron Alternatives - [Practice Better](https://www.g2.com/products/practice-better/reviews) - 4.7/5.0 (298 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 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