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Axero Reviews & Product Details

Pricing

Pricing provided by Axero.

Axero Standard

Starting at $10.00
150 Users Per Month

Axero Media

Axero Demo - Axero content and collaboration
Axero content and collaboration
Axero Demo - Axero employee directory
Axero employee directory
Axero Demo - Axero social and productivity
Axero social and productivity
Axero Demo - Axero spaces and groups
Axero spaces and groups
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Axero homepage and profile
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Axero Reviews (98)

Reviews

Axero Reviews (98)

4.3
98 reviews

Pros & Cons

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KC
Business Systems Analysts II
Enterprise (> 1000 emp.)
"Axero - amazing intranet!"
What do you like best about Axero?

Axero provides an interface and administration capabilities that are so easy to use, and the customization options are truly endless. The ease of use in user administration and configuration of pages is amazing compared to other similar solutions I have used. Review collected by and hosted on G2.com.

What do you dislike about Axero?

I would say I would love more audit reporting capabilities. Being able to pull a report of all users and what spaces each user had access to would be a huge help! Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

Thank you for sharing your positive experience with Axero! We're glad to hear that the solution has been beneficial for centralizing important updates and managing user permissions. We'll take note of your suggestion for more audit reporting capabilities.

Jade M.
JM
Learning and Development Supervisor
Mid-Market (51-1000 emp.)
"Axero for company intranet"
What do you like best about Axero?

Axero is highly customizable. One of the main reasons we want a company intranet is to enhance company-wide collaboration and updates. We also want dedicated department spaces where teams can communicate effectively.

Axero allows you to tailor-fit the look, feel, and information to align with your company's goals and culture. Review collected by and hosted on G2.com.

What do you dislike about Axero?

Just like any software or tool out there they have limitations which is normal. Axero can be overwhelming for beginners especially when you basic coding. But their support team is very helpful and will walk you through all the way! Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

It's great to hear that Axero is helping to solve the problem of department collaboration for your company. We designed our platform with the intention of creating dedicated spaces for effective team communication, and we're pleased to hear that it's benefiting your organization.

Kellie M.
KM
Director, Human Resources
Mid-Market (51-1000 emp.)
"Bartlett Axero User - HR"
What do you like best about Axero?

I appreciate that we can house all important information in one place for employees to access when needed. I also like that we can customize things to our preferences. Not having to update documents in multiple places is great. Review collected by and hosted on G2.com.

What do you dislike about Axero?

I can't think of any, but I am also not the one uploading content and didn't participate in the implementation, sp there could be some things in those areas that could be included - I just don't know. I imagine for those who do have to upload new content or make updates to items currently on the site, may have a little bit of complaint, only in that it is something they have to keep track of and maintain. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

Thank you for sharing your positive experience with Axero. We're happy to hear that it's helping to streamline communication and keep everyone informed across different office locations.

Matt S.
MS
Internal Communications
Enterprise (> 1000 emp.)
"Exceptional Experience"
What do you like best about Axero?

The Customer Support team. They continuously assist us with all our needs in a timely matter. They are consistently rolling out new features and updates that keep up with the needs of our employee base. The Page Builder feature is very intuitive and easy to use. Our platform also integrates seamlessly with our Active Directory to keep our user population up to date. Review collected by and hosted on G2.com.

What do you dislike about Axero?

Some automated features could improve the experience. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

Thank you for highlighting our Customer Support team's continuous assistance. We understand the importance of meeting employees where they are, and we're glad that Axero is helping to keep your employee base informed.

Lisa W.
LW
Chief of Staff
Mid-Market (51-1000 emp.)
"User and admin friendly intranet"
What do you like best about Axero?

We transitioned from a clunky, hard-to-manage and maintain SharePoint intranet to Axero. The implementation was faster and smoother than planned, allowing us to launch it a month early and accelerating initial adoption! It has also been quick and easy to spin up new spaces and wikis as needed to support internal initiatives and communications.

Our primary uses are as a content repository, digital bulletin board, and recognition tool. We also use Teams, so we do not utilize many of Axero's collaboration capabilities beyond rating content and the recognition tool.

Customer Support is timely in their responses and open to recommendations for future features. Review collected by and hosted on G2.com.

What do you dislike about Axero?

While Customer Support always responds, they are not always able to meet our needs and point us to requesting future functionality. They could do a better job of keeping us informed of updates on a more regular basis and of updating their online support materials.

With the rapid acceleration of GenAI, we are now challenged with how best to balance the tagging and search functionality of our Axero content repository with our Microsoft CoPilot Studio AI Agent which is not able to mine the file folders. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

We're thrilled to hear that Axero has helped streamline your intranet and accelerate adoption. It's great to know that our implementation process was faster and smoother than planned, allowing you to launch early.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Axero has helped to transform how we communicate, collaborate, and engage across our departments"
What do you like best about Axero?

Departmental spaces—especially for Investment Advisors, HR, Marketing, and Leadership—have become essential hubs. These areas host our most viewed content, including quarterly financial perspectives and executive updates, helping teams stay aligned and informed.

From startup homepage settings to email link integration, Axero has proven relatively easy to configure and maintain. Review collected by and hosted on G2.com.

What do you dislike about Axero?

Axero’s folder/file permissions appear to be self-contained and not inherited from Active Directory (AD), which could complicate centralized access control and user management. Based on our network and permissions setup, we're not yet able to formulate how this integration would look long-term.

With regards to reliability and site availability, we did experience an intranet outage on January 10, 2025 that was traced to Axero's hosting environment (running on Azure's East US 2 Region). While this was resolved promptly, it highlights a dependency on third-party infrastructure and a need for contingency planning. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

We're thrilled to hear that Axero has had such a positive impact on your organization's communication and collaboration. The departmental spaces and ease of configuration are certainly key features that many of our customers appreciate.

Karan .
K
Web Developer
Mid-Market (51-1000 emp.)
"User-Friendly and Efficient, But Pricey for Small Organizations"
What do you like best about Axero?

I appreciate how easy it is to use, both from the user's perspective on the frontend and from the organization's side when managing things through the dashboard or backend. The Customer support is great, we never had any issue with the customer support team, they always over-deliver. Review collected by and hosted on G2.com.

What do you dislike about Axero?

For me, the main drawback of Axero is its price, which I find somewhat high for smaller organizations. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

We're glad to hear that you find Axero user-friendly and efficient, and that our customer support has been great for you. We understand that pricing can be a concern for smaller organizations, and we appreciate your feedback on this. We are constantly working to provide the best value for all our customers.

Verified User in Consumer Electronics
TC
Enterprise (> 1000 emp.)
"What could you do without Axero supports? Probably not much"
What do you like best about Axero?

I am so used to talking about the platform, I forget how amazing the support is. I mean without it, I don't know how far we'd get. What I love most is the number of resources available not just reactively, but proactively for our team. Review collected by and hosted on G2.com.

What do you dislike about Axero?

Same issues with how content loads into the system. I wish I could resize a bit, but overall, again it doesn't impact performance. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

Thank you for your positive feedback! We're glad to hear that Axero has helped address your challenge of being in a remote setting and has provided a centralized area for your team's communications and critical updates. We take your feedback on the limitations seriously and are always looking for ways to enhance the platform.

CW
"Valuable Intranet Solution with Room for Improvement"
What do you like best about Axero?

I appreciate Axero's ability to get everyone in the company on the same page with the intranet. This has significantly improved our communication and workflow. The search functionality is incredibly useful, allowing us to efficiently find relevant information across the entire intranet. Review collected by and hosted on G2.com.

What do you dislike about Axero?

I find the ongoing issues with Axero frustrating, as they never seem to be fully resolved. While some problems have been addressed over time, others remain unresolved, impacting our daily operations. I wish the company would address these issues more promptly. When we report problems, we want them solved quickly because this is crucial for our workflow and efficiency. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

We're glad to hear that Axero has improved your company's communication and workflow with its intranet solution. We appreciate your feedback about the search functionality and ongoing issues, and we will work to address these concerns promptly.

AP
EVP, Operations
Mid-Market (51-1000 emp.)
"3-Time Axero Implementer"
What do you like best about Axero?

The Axero platform is very customizable and visually engaging, making it easy for internal teams to adopt. Their customer service is also top notch and very quick to respond to issues or needs. Review collected by and hosted on G2.com.

What do you dislike about Axero?

The backend is quite robust, making self service a bit difficult at times if you can't remember exactly how to update a feature. Review collected by and hosted on G2.com.

Response from Amy Breshears of Axero

It's great to hear that Axero is helping your organization with documentation and internal communications. We're committed to providing solutions that make information easily accessible and improve internal collaboration. Thank you for sharing your experience.

Pricing Options

Pricing provided by Axero.

Axero Standard

Starting at $10.00
150 Users Per Month

Axero Premium

Starting at $12.00
150 Users Per Month

Axero Enterprise

Starting at $15.00
150 User Per Month
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