--- title: Axero Reviews meta_title: 'Axero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 100 reviews by the users' company size, role or industry to find out how Axero works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 100 scale: '5' date_modified: '2026-08-04' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- # Axero Reviews **Vendor:** Axero Solutions, LLC **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.3/5.0 **Total Reviews:** 100 ## About Axero Axero is a modern intranet and digital workplace platform that brings your people, content, and communication into one searchable, branded hub. Built for mid-size and enterprise companies, Axero is where HR leaders, internal communications teams, and IT administrators bring everything together — so employees can find information, collaborate on projects, and stay connected to what's happening across the company, no matter where they work. Key features and capabilities include: - Intranet & communication hub — Company news, announcements, and updates in one place, where every employee can actually see them - Knowledge management — Organized document libraries and wikis so nothing gets buried and information stays current - Team collaboration — Workspaces, task management, and project tools that keep teams moving without the back-and-forth - Tool consolidation — A native form builder, newsletter manager, and LMS mean fewer tools to juggle. And with Axero App Manager, teams can build and deploy custom tools right inside the platform - People directory & profiles — Find the right person fast with employee search and org charts that actually reflect how the company is structured - Integrations — Connects with SharePoint, Microsoft 365, Google Workspace, Slack, and more so teams aren't starting from scratch Axero works for everyone — from employees who want drag-and-drop tools, to developers who want REST APIs, CSS overrides, webhooks, and full control through Axero App Manager. The result is an intranet that looks like your brand and works the way your people do. Available in the cloud or on-premise, with role-based permissions and SSO support. And when you work with Axero, you get more than software — you get a dedicated client success team that's with you through implementation, adoption, and everything after. ## Axero Pros & Cons **What users like:** - Users find Axero to be **intuitive and easy to use** , promoting quick adoption among internal teams. (27 reviews) - Users praise Axero's **timely and top-notch customer support** , consistently meeting needs and enhancing user experience. (16 reviews) - Users praise the **customization flexibility** of Axero, allowing tailored intranet solutions to meet specific organization needs. (10 reviews) - Users enjoy the **easy setup** of Axero, facilitating quick configuration and seamless integration with external services. (10 reviews) - Users value Axero for its **flexibility and comprehensive features** , making knowledge sharing seamless in larger organizations. (10 reviews) - Users value the **flexible platform and excellent team collaboration** provided by Axero, enhancing internal communication. (9 reviews) - Users praise the **endless customization options** of Axero, allowing tailored solutions to meet specific organizational needs. (8 reviews) - Easy Integrations (8 reviews) - Users value the **exceptional support** from Axero, which enhances team communication and improves overall workflow significantly. (8 reviews) - Communication (7 reviews) **What users dislike:** - Users find the **learning curve steep** with Axero, making it challenging to effectively utilize its features initially. (6 reviews) - Users note **missing functionalities** in Axero, including promised features and tracking capabilities, affecting overall satisfaction. (6 reviews) - Users find Axero **not intuitive** , struggling with complex settings and limited functionality for customization and scheduling changes. (5 reviews) - Users find the **overwhelming options** in Axero can complicate the initial setup and content management process. (4 reviews) - Users find **inefficient searching** in Axero, struggling to locate options and content effectively. (4 reviews) - Poor Customer Support (4 reviews) - Content Management (3 reviews) - Customization Difficulty (3 reviews) - Integration Issues (3 reviews) - Users find Axero's **limited functionality** restricts effective organizational visualization and lacks necessary features for a complete experience. (3 reviews) ## Axero Reviews ### 1. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie E. | Stay at home mom, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Axero?** Great software, easy to use. Solidsearch **What do you dislike about Axero?** The thing we struggle with the most is the analytics **What problems is Axero solving and how is that benefiting you?** Getting everyone on board with the software **Official Response from Trevor Eisenhauer:** > Hi Jamie, Thank you for the review! We're glad that the Axero interface and features are easy to use for your users and adoption has been successful. We have more documentation about analytics here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/4621/analytics Feel free to submit a ticket with Support if you have questions about analytics - we have different options depending on what you want to track. Thank you, Trevor, Marketing Director ### 2. Visually pleasing for end user **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke S. | Senior Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Axero?** I love how customizable the website is. You can truly make it one of a kind. I know our stores also find value in the discussion boards and it brings our team closer together by having home office and field employees connect over issues and celebrations. The ability to also share videos, podcasts and different forms of media has been a dream too! This brings things to life way more than just words. **What do you dislike about Axero?** The downfall of Axero is the ability to have detailed analytics. We would love to have an easy way for our field leaders to access reports on tasks that their stores have and have not completed. We have over 2000 users so going to each page and identifying who has completed a reading from your region is an unrealistic request. An enhancement to beef up analytics for completion, time spent on pages, and more would help us understand what items are really helpful and which are just checking the boxes. **What problems is Axero solving and how is that benefiting you?** With Axero, we are not only hosting policies and procedures, references and communications; but also, a full engagement platform. We see value in having teams work together for the answers they need instead of utilizing the operations mailbox. We know if one store has a question, another likely is too, so it is a great collaboration space for our users. We also use Axero to celebrate diversity and have a DEI space which has been awesome. This is something that makes us stand out from other brands and is a great place for engagement across the brand. It's been a hit and we couldn't be more happy. **Official Response from Trevor Eisenhauer:** > Hi Brooke, Thank you so much for the review! The Axero team is always happy to hear that you’ve been able to make your vision come to life with our customization tools. We’re also just as thrilled to hear that your DEI space has been a hit across the company—that’s awesome! For analytics, please know that you have a couple options. If you’re leveraging the Required Reading tool, you can track who’s viewed, hasn’t viewed, read, or hasn’t read your Required Reading content. In the reports dashboard, you can filter the list based on specific criteria and export it as a CSV. We also have analytics for Top Content, Content Statistics, Content Type Distribution, among others. These metrics give you visibility into time spent on content and what’s receiving the most engagement. You can also segment your analytic reports based on time intervals and spaces. If you want to learn more, please read our Analytics Overview documentation here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/4621/analytics If you have a Google Analytics account, you can also embed your tracking code to get enhanced data. I hope this was helpful! We appreciate your partnership and wish you a happy New Year. Sincerely, Trevor, Axero Marketing Director ### 3. Marketing Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew B. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Axero?** The organization chart! It is so helpful for new employees and employees that just don't work together closely that often. **What do you dislike about Axero?** The customizations are great, but it takes a little bit of coding knowledge on the backend of the platform. **What problems is Axero solving and how is that benefiting you?** We now have a centralized hub for all our sales tools in a cloud-based platform. This allows our sales team to be on the road and not have to connect to our VPN to access things they need. **Official Response from Trevor Eisenhauer:** > Hi Matthew, Thank you so much for sharing a review about Axero! We are thrilled that the organizational chart is a helpful tool for you and your employees. In case you didn't hear, we recently released a new vertical org. chart layout! We're pretty proud of this new addition because it gives you another option to display your teams on one page. You can learn more here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/26684/organizational-chart If you’d like to customize your pages beyond our drag-and-drop features, please also know that we have documentation to help guide you! If you have any questions, please reach out to the support team. I hope you have a happy New Year! Sincerely, Trevor, Axero Marketing Director ### 4. Versatile & Robust Intranet & Employee Collaboration Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Matt R. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2021 **What do you like best about Axero?** The solution from Axero is highly versatile and has features enablting robust customization. During implementation there was no major needs that were not able to be met terms of designin the look of our site. This solution is extremely wwell-thought out deliberately designed to offer agility in design and ongoing use. The implementation team and ongoing support staff were were excellent partners to help us through the deployment process. Response time for support is excellent. **What do you dislike about Axero?** One main feature missing is the a customizable online form feature that would enable routing of online forms to other users. **What problems is Axero solving and how is that benefiting you?** Overall employee communication, informatoin sharing & collaboration in an easy-to-use- solution. In a very short time we are already experiencing the benefits of this solution. **Official Response from Trevor Eisenhauer:** > Hi Matt, On behalf of the Axero team, thank you for sharing your experience! We are thrilled that you’ve been able to build stronger communication and collaboration throughout your organization. It’s always nice to hear that you have a positive implementation process and that our customization features have helped you accomplish your design goals. Our development team checks the Suggestions and Feedback forum to get direct input from clients about what features should be next on our product roadmap - I will be sure to pass along your feedback regarding forms. I also wanted to mention that we have built integrations to several form software providers for our customers - feel free to reach out if you would like to learn more. Thank you for your partnership and I hope you have a happy New Year. Sincerely, Trevor, Axero Marketing Director ### 5. Satisfied with product, room for further enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Selene C. | communications coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Axero?** Great platform to gather all critical information to share with staff. **What do you dislike about Axero?** Limited ability to customize many types of content outside of preset options that are very limited **What problems is Axero solving and how is that benefiting you?** Centralize updates and information sharing for staff across sites and those who work remotely **Official Response from Trevor Eisenhauer:** > Hi Selene, thank you so much for your review! We reached out separately, but I would love to connect you to our support team so you can learn more about customizing content in Axero. We've added a lot of tools and want to make sure you're making the most out of your intranet. Please feel free to send Alex an email if you would like to set up some time. Thank you again for your feedback - the entire team values our partnership together and appreciates the feedback. - Trevor Eisenhauer ### 6. Axero Review **Rating:** 4.5/5.0 stars **Reviewed by:** Katie S. | Senior Programs and Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Axero?** The customer service support- very quick, and very helpful **What do you dislike about Axero?** Everything is so customizable that it was a bit tedious to start it up **What problems is Axero solving and how is that benefiting you?** We needed a place for various stakeholders to collaborate on projects and initiatives, while also protecting different user roles/permission **Official Response from Trevor Eisenhauer:** > Hi Katie, Thank you for sharing your experience with Axero! Our support team always appreciates hearing positive reviews about our support experience and I will be sure to share your comments with them. If you ever have any questions about customization features, please check out our documentation or submit a question to Support! We are here to help you. Wishing you a happy New Year! Sincerely, Trevor, Axero Marketing Director ### 7. Great intranet solution with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Axero?** Overall the Axero intranet is very user-friendly, and it is a great tool to get important content and information to your people. You have the ability to create eye-catching pages, and custom pages for people based on their role/team in the company. There is a lot you can do with this intranet. Axero's customer support team is also very responsive. They usually get back to my questions and requests within minutes, and most of the time have the issue resolved the same day. They are very patient and willing to walk you through anything to make sure you're set up for success. **What do you dislike about Axero?** My biggest con with the Axero intranet is blog layouts. I know Axero offers a lot of widgets for pages, but I wish they had those same options for blogs. As of right now, you cannot easily insert image galleries, polls/surveys, buttons, etc. into a blog. You can create your own HTML templates to achieve this, but I wish they came as default options. We have also run into a few issues when Axero does its regular maintenance updates. Sometimes when these updates happen our site breaks. Axero has always been helpful to get the site back up and running though. They have also been better at letting us know when these updates will occur so we can spot-check our site to make sure it is good to go. **What problems is Axero solving and how is that benefiting you?** We launched our intranet in late 2019. We had a few months to figure out how to use the platform before the pandemic hit in March 2020. When it hit we were able to create pages and blogs that contained valuable information for our people on the pandemic. We were able to do this quickly and help keep our people connected in an uncertain time. Like many, our workforce went entirely remote. Through the intranet were able to host important live streams which is something we have never done as a company before. In addition, we also launched a recognition program through Axero mid-2020 which helped out people connect with each other while not being with each other. This tool has been great at keeping our people connected during this hard time. **Official Response from Trevor Eisenhauer:** > Thank you for taking the time to leave us a review! We pride ourselves in making Axero an easy-to-use platform for all users, while still customizable for design, functionality, and roles. We’re also happy that you were able to lean on Axero during a transitional period in your organization and keep teams connected. For blog layouts, please know that you can use our Button Widget (learn more here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/26871/button-template) or alternatively, you can insert a button as an image and hyperlink it to your desired destination. Please continue to keep an eye on your inbox for maintenance updates! We send two emails in the week leading to the maintenance. Lastly, thank you for your kind words about our support team. They always love hearing from our clients and I will be sure to share your comments with them. The Axero team wishes you a happy New Year! Thank you for sharing your experience with our community. Sincerely, Trevor, Axero Marketing Director ### 8. Axero - Intranet Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan J. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Axero?** Modern look and feel, easily customizable, and in-depth support documentation/videos. **What do you dislike about Axero?** There's not much to dislike other than the lack of a standard form feature. **What problems is Axero solving and how is that benefiting you?** Employee communication, collaboration, and engagement. **Official Response from Trevor Eisenhauer:** > Hi Dylan, Thank you for sharing your feedback! We're so happy you're loving our UI and customization tools to drive communication, collaboration, and engagement. Please feel free to share suggestions for feature development in our Suggestions and Feedback forum. Our team loves to hear from valued clients just like you about how we can improve the Axero platform. Wishing you a happy New Year on behalf of the Axero team! Sincerely, Trevor, Axero Marketing Director ### 9. Cummunifire Small Business Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Axero?** I like that there are many customizable features of the site. There is some backend programming that you can do. The online help staff is available to work on any issues you have. There is a mobile app to go along with the site, You can create custom pages and "spaces" for different departments. There are widgets that are used for custom actions. Many options for security permissions by group and user level. Overall a very customizable site for what they charge per user. **What do you dislike about Axero?** There are limitations to how you can structure the site. The mobile app doesn't work very well. Often it will not open and you have to uninstall reinstall. The WIKI section is nice but the structure doesn't flow to well as a DIY search. The look of the site is old not current, but perhaps some of that is up to how much I know about web design. You are stuck with a couple basic layouts of the pages or frame. **Recommendations to others considering Axero:** You will need some experience in HTML or perhaps working with programming if you want to run before you walk with the product. But you can start without. There are many help files. **What problems is Axero solving and how is that benefiting you?** We use it mostly to keep users connected with current information and as a data source for standard operating procedure for a quick lookup. We also use it for group and company calendars for events and time off schedules. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thanks for your review. We appreciate it very much. Have you checked out our new native app in the app stores? This will solve your mobile app issue. We are also releasing an update to the app in the very near future we think you'll love! Also, our latest version, Communifire 6.0, has an updated interface and we think you'll be very happy with it. You can reach out to us on our support community and we'll schedule your upgrade and come up with a solution for you. Communifire is very customizable. Thanks again for being a valued customer. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 10. The Online Community can almost run itself and often only needs quick pulse checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Axero?** The platform helps administrators feel as if they have the pulse of the community. Quick check-ins allow for activity levels to be monitored and outstanding issues to be addressed and resolved. Case tracking is great. **What do you dislike about Axero?** Information can get buried if not organized well. More templates and examples of interface design would help make the user interface easier to navigate. Functionality has been an issue in the past, but Communifire has made great gains. **What problems is Axero solving and how is that benefiting you?** Communifire provides an online community that is dispersed, to feel connected. The benefits we have realized for the platform is that we can create and environment capable of meeting all the needs of the participating members. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you very much for your review and comments. We're happy you like Communifire. We give our customers a strong voice on the features we add and the direction of our product development. Regarding additional design templates, we hope to add more of these in the near future. You can check our support community for updates. You can also reach out to us any time and we'll help come up with a solution for you. Communifire is very customizable. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 11. Communifire is Great for Internal Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca L. | Operations Manager, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Axero?** We use the product for internal sharing of items of value, having discussions, posting upcoming listings and opportunities for real estate related information, and celebrating each other's accomplishments. **What do you dislike about Axero?** There is no ability to upload an audio file, they do allow video, but we do audio recordings of our team meetings and it would be nice to host them there. Also, a lot of different options for interacting within Spaces sometimes makes it hard for employees to know where their post belongs. **What problems is Axero solving and how is that benefiting you?** Its great to have a place we can share ideas, contacts, and items of value. A huge benefit is way less "reply all' emails that aren't relevant to everyone and those discussions can be had within the site for who needs to know. **Official Response from Tim Eisenhauer:** > Hi Rebecca, thank you so much for your review and comments. We're glad Communifire is helping you with your internal communications. You do have the ability to upload audio files to the Files section of your space. You can play audio right in your browser. If you need assistance, please reach out to us on our support community. We're happy to help you any time. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 12. A Solid, Flexible, Modern Intranet Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Axero?** Communifire is a fantastic intranet app. It is extremely flexible and robust. One of the more interesting aspects I appreciate is there are many different types of templates/content but, from the users' perspectives, the UI/UX is extremely similar. I think this uniform template format benefits users because they can quickly master all template types in a short period of time. I also like how each space can be independently configured with a myriad of settings and options, allowing you to control what each user/group will see. I really like the user permission system too, allowing role-based rules for each content type within each space. **What do you dislike about Axero?** Initially, the concept and set up of "spaces" took some getting used to. The new user documentation is okay but it didn't prepare me well enough to optimize our intranet the first time around. I have a much better understanding of how best to utilize individual space settings versus the higher-level site admin settings after using it for several months. I would have really appreciated a walkthrough of the features and how to optimize Communifire for our users before we started creating our site. There are so many different settings and options that how-to documentation wasn't sufficient. It would have been a huge help if someone from Axero helped up plan the first couple spaces based on our specific needs. **Recommendations to others considering Axero:** I highly recommend Communifire. It's a great product. My biggest recommendation is to carefully read all of the documentation, ask lots of questions to their support, and (if possible) consult a long-time user of Communifire before setting up your intranet and spaces. I learned a lot as I was setting up the product and, if I had to do it over again, I'd definitely do it differently. This isn't a fault of the product... it's more of a result from the steep learning curve. Now that our users have been using the product for a while I'm hesitant to perform a major overhaul. The notion of a do-over is daunting to say the least. **What problems is Axero solving and how is that benefiting you?** We use Comminifire for users submitting support tickets (cases) to our tech team, using the wiki as our users' knowledge base, and the blogs to alert users to pressing news. On top of those high-level needs, we created about a dozen spaces and use them to share information that applies only to those specific users. A big problem with our previous intranet was misinformation being disseminated by users who either misunderstood our communications or happened to read information that was totally irrelevant to their group. We were constantly chasing users who were spreading misinformation and rumors across multiple discussion threads. Communifire solved that problem. We configured Communifire to utilize Cases as our support ticketing system. Keeping tickets in the same place as our knowledge base/wiki essentially offers one-stop-shopping for our users. The default path to create a support ticket forces users to at least peripherally glimpse at the news blog and wiki knowledge base. They might even find the answer to their problem before creating the support ticket. Moving tickets into Communifire also caused a several-fold increase in intranet logins and wiki page views. This alone was a huge improvement. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you so much for your comments and review. We're glad you're getting tremendous value out of Communifire. We're sorry the learning curve took a bit of time, we recently launched a new video guides section on our support community to help new and existing customers launch awesome intranets. Please reach out to us any time. We will be happy to help you. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 13. Communifire **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Axero?** Easy to use platform for internal company communication. We use Communifire to expedite training on new products and share company information across multiple locations. The individual locations use the features like the task list and blog to stay in communication across multiple shifts. **What do you dislike about Axero?** Would like to see a shared calendar across multiple spaces and more customization for the main feed. Spaces work well but I would like to see more options for cross communication between spaces. **What problems is Axero solving and how is that benefiting you?** Company communication and training have improved immensely with the implementation of Communifire. Team members can ask questions of the buying team and each other to solve customer problems quickly and efficiently. **Official Response from Tim Eisenhauer:** > Hi Teresa, thanks for your review. We really do appreciate it. You can now share spaces calendars with other spaces on our latest version, Communifire 6.0. We've also added many other enhancements you may find valuable. Please reach out to us on our support community and we will be happy to update your site. Thanks in advance! ~ Tim Eisenhauer, President, Axero ### 14. Easy to use platform with deep feature set **Rating:** 4.0/5.0 stars **Reviewed by:** Dave N. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Axero?** Communifire was super easy to get up and running, and my team adopted it quickly which made the ROI on it higher. However, there is a deep set of features that can be leveraged as well once the basics are mastered. **What do you dislike about Axero?** I wish the Tasks feature was more robust and had the ability to assign tasks to certain people via a pre-populated Task Template for recurring projects that are super similar. **What problems is Axero solving and how is that benefiting you?** We leverage Communifire as a "central hub" for company communication, onboarding and training. Having everything in one spot has streamlined operations and made it easier to find and access important information. **Official Response from Tim Eisenhauer:** > Hi Dave, thanks for your review. We really do appreciate it. We give our customers a strong voice on the features we add and the direction of our product development. Regarding the Tasks feature, we hope to add this to a version in the near future. You can check our support community for updates. Please reach out to us any time. We're always happy to help. Thanks in advance! ~ Tim Eisenhauer, President, Axero ### 15. Great Out-of-the-Box Online Community Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jabari J. | IT Coordinator & Database Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2018 **What do you like best about Axero?** Out-of-the-Box, Communifre make it easy to get up and running within the first day. With their design tools, it's also simple to make various changes to make the community align with your brand. **What do you dislike about Axero?** Reporting could be better. It would be great to get data users activity while in the community. **What problems is Axero solving and how is that benefiting you?** Communifire helps our members to connect with eachother and collaborate around their areas of interest. **Official Response from Tim Eisenhauer:** > Hi Jabari, thank you so much for your review and comments. We're glad Communifire has helped your members connect and collaborate. Communifire has analytics and a user download report that shows last user activity. Please reach out to us on our support community. We're always happy to help. Thanks in advance! ~ Tim Eisenhauer, President, Axero ### 16. Communifre review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Axero?** It is fairly easy to customize and our users enjoy the social interaction aspects of the platform. **What do you dislike about Axero?** There are some limitations (for example font type and sizes). The search capabilities could be better. We have a few files that were improperly deleted but they still show up in the search results. All efforts to remove these files have been unsuccessful and it kind of drives our users crazy. Plus, search results in the preview window are narrowed by Spaces to which the users belongs. That then looks like limited results and users give up too quickly. **What problems is Axero solving and how is that benefiting you?** We use Communifire as a central location for company news and information. We want people to look on our site first to find what they need or at least find out where to go. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, we appreciate your review and comments and are glad you enjoy using Communifire. Since the time of your review, we've resolved the file/search issues you mentioned. Please visit our support community to schedule your next upgrade. We look forward to hearing from you. Thanks again! ~ Tim Eisenhauer, President, Axero ### 17. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella Hope J. | Queen and Visionary, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2018 **What do you like best about Axero?** Communifire is easy to use and I have always received friendly and fast customer service. **What do you dislike about Axero?** I would like to be able to add a new file while retaining the tags, rather than re-entering them when using the same file name. **Recommendations to others considering Axero:** I like the fact that they are willing to take feedback and implement changes their customers suggest. **What problems is Axero solving and how is that benefiting you?** I am bringing together a community of like-minded individuals to work with me in building a spiritual theme park for the benefits of all. **Official Response from Amy Breshears:** > It's great to hear that you appreciate our willingness to implement customer feedback. We're excited to support your efforts in building a spiritual theme park and bringing together a community of like-minded individuals. ### 18. I have liked the ability to share files within our company in a centralized location. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Axero?** File sharing and company directory. I really do not use anything other than this. **What do you dislike about Axero?** I cannot say that I have actually found anything about the platform to dislike. **Recommendations to others considering Axero:** Product in use when I started working here. I believe that it was used to replace a Sharepoint server. I have not had any input on its features, I use what tools that have been made available and it does an adequate if not better than most groupware type programs that I have used. **What problems is Axero solving and how is that benefiting you?** The ability to at least attempt to get everyone on the same path when working on common projects and not having to personally keep track of the documents and versions. **Official Response from Amy Breshears:** > We appreciate your positive feedback about the file sharing and company directory features. It's great to hear that Axero is helping to streamline your work. ### 19. Communifire is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Axero?** I like that Communifire is cloud based and very easy to use. It gives us one main platform to manage documents, tasks, notifications, and activities. The social platform is very nice and easy to use. Another great feature is that it is available to use on your smart phone. it improves office culture because it has helped increase communication interoffice and between our many branches. **What do you dislike about Axero?** There isn't much I dislike about Communifire. The pricing could have been better and the chat function could be improved. It would also be nice to edit of remove posts. I'd like to see some functionality and features suited for external use. **Recommendations to others considering Axero:** Yes, I would recommend others to Communifire. **What problems is Axero solving and how is that benefiting you?** It gives us one main platform to manage documents, tasks, notifications, and activities. It has definitely improved our communication between offices. You are able to create content that is available 24 hours a day. **Official Response from Amy Breshears:** > We're happy to hear that Communifire has provided a centralized platform for managing documents, tasks, and communication, and that it has benefited your office culture and interoffice communication. Your feedback on pricing and features for external use is valuable, and we will keep it in mind for future updates. ### 20. Business hub **Rating:** 4.0/5.0 stars **Reviewed by:** Katie G. | Legal/Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Axero?** Everything I need for work is located in one place--the HR portal, all the work applications, calendars, etc. **What do you dislike about Axero?** Nothing! This product is very well designed and I have no complaints **What problems is Axero solving and how is that benefiting you?** Cohesive communication, building an at-work community, **Official Response from Amy Breshears:** > We're glad to hear that you find Axero well-designed and that it's meeting all your work needs. Thank you for the positive feedback! ### 21. Pretty good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Axero?** I like that that authentication works well with the web **What do you dislike about Axero?** I dont like that there is no SAML connections **What problems is Axero solving and how is that benefiting you?** We are using this as an intranet. We have all people in one location. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you for your review and comments. We're glad you're having a good experience with Communifire. We support many SAML providers, you can see a full list on our support community. Please reach out to us with any questions. We're happy to help. Thanks again for your review. ~ Tim Eisenhauer, President, Axero ### 22. John **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Axero?** Easy to use, consistent interface. The concept of “spaces” is good. **What do you dislike about Axero?** Search is rough. Finding things in documents is lacking. **Recommendations to others considering Axero:** Good product, search could use some improvement. **What problems is Axero solving and how is that benefiting you?** Colboratiin, central information store. **Official Response from Tim Eisenhauer:** > Hi John, thank you very much for your review and comments. We're happy Communifire is working for you. Regarding the search functionality, could you please provide us more feedback on the experience you desire? You can reach out to us on our support community and we'll come up with a solution for you. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 23. Communifire, my go to user-friendly productivity and collaboration platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2018 **What do you like best about Axero?** Being able to custom brand was a must for me, the ability to custom code through easy to use CSS overrides is another plus. I like that Communifire is easy to use for both administrators and general users. I like that Communifire isn't satisfied with the status quo, they upgrade regularly to keep pace with current technology and stay competitive. Their support team is, bar none, the best I've had the pleasure of working with. **What do you dislike about Axero?** I would like to see Page Builder permissions for more than just the Site Administrator. Page Builder pages allow for custom configurations and widgets for each and every space, very useful. **Recommendations to others considering Axero:** To me the biggest consideration is always support. From day one to now, three years later, I've consistently had same day responses to my questions. The support team is fantastic and they are always adding materials to their knowledge base. **What problems is Axero solving and how is that benefiting you?** Streamlines communication, permits ease of collaboration, controls content efficiently and effectively. For example, I like that I'm able to imbed YouTube training videos into private spaces, it makes it easier for my users if they can find everything they need in one place. The amount of time I used to have to spend in email has been cut down by at least 75%, that alone makes the platform worthwhile! I like that I can turn of and on features depending on the needs of a particular space, I can even turn them off without losing data if I need to, when the feature is needed again, all the previous stored data is still there. **Official Response from Amy Breshears:** > We're thrilled to hear that you find Communifire to be user-friendly and customizable. Our regular upgrades and responsive support team are key priorities for us, and we're glad to hear that they have made a positive impact on your experience. We appreciate your feedback about Page Builder permissions and will take it into consideration for future improvements. ### 24. Facebook for work **Rating:** 3.0/5.0 stars **Reviewed by:** Shirley G. | Legal Counsel, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2019 **What do you like best about Axero?** Birthdays of people, work anniversaries, picture sharing **What do you dislike about Axero?** interface can be difficult (finding posts is challenging sometimes) **Recommendations to others considering Axero:** Good way to centralize the workplace communication **What problems is Axero solving and how is that benefiting you?** Comardarie in the workplace **Official Response from Tim Eisenhauer:** > Hi Shirley, thank you very much for your review and comments. We're happy you like Communifire. Regarding the interface, could you please provide us more feedback on the experience you desire? You can reach out to us on our support community and we'll come up with a solution for you. Communifire is highly customizable. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 25. Excellent for managing details **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2018 **What do you like best about Axero?** Wiki feature. It is ridiculous that you are forcing me to write at least 40 characters, and it is ticking me off. If you must force user like this, at least save it to the end. **What do you dislike about Axero?** too-frequent loading / reliability problems -- in fairness, don't know if these are on Communifire's end or our network end -- but it sure does seem to happen frequently (more frequently than, say, similar uses with Smartsheet) **What problems is Axero solving and how is that benefiting you?** information wrangling -- keeping track of details on numerous publishing projects **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thanks for your review. We appreciate it very much. Communifire is the lifeline for many organizations. Reliability is our top priority because our customers depend on us to operate their businesses. We're happy to investigate and address any reliability issues you are experiencing. Please contact us on our support community. We're happy to help. Thanks in advance! ~ Tim Eisenhauer, President, Axero ### 26. Works for us **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Axero?** Right set of features, blogs, status updated, file-upload, SEARCH. Rest api makes integration feasable. **What do you dislike about Axero?** Our on premise solution is quite buggy. Sometimes we have to start a re-index because new articles are not longer published. Sometimes very slow for no reason. Sometimes updates take a whole day. Delete is permanent where you should be able to undo for some time. **Recommendations to others considering Axero:** If possible chose the cloud version since it seems to be the main supported version. For on premise it's worthwhile if an alternative does not better serve your needs. **What problems is Axero solving and how is that benefiting you?** I use the wiki a lot for knowledge sharing and technical documentation. It's also the frontpage of your intranet. Other intranet applicaitons are linked from here. Company News get published as articles. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you for your review and comments. We're happy Communifire is working for you. We've improved indexing and performance recently. Also, our files section offers a recycle bin to restore content or you can use content expiration to hide content you no longer want people to see. Please submit a private case in our support community to schedule your next upgrade. Thanks again for your review. ~ Tim Eisenhauer, President, Axero ### 27. Communifier review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Axero?** The integration of social & knowledge sharing **What do you dislike about Axero?** The UI (wish we could put activity stream + widgets from the home page, like carousels, in one space. activity ticker is passive/not active so not useful in this space) **What problems is Axero solving and how is that benefiting you?** Social + knowledge sharing in one space, globally. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thanks for your review. We really do appreciate it. We give our customers a strong voice on the features we add and the direction of our product development. We hope to enhance widgets in a future version. You can check our support community for updates. Please reach out to us any time. We're here to help you. Thanks in advance! ~ Tim Eisenhauer, President, Axero ### 28. The best intranet in the market! **Rating:** 4.0/5.0 stars **Reviewed by:** Liz S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Axero?** This is the best internal communications tool on the market. Very robust features. **What do you dislike about Axero?** They really need to improve their mobile app, particularly the IM functionality. **What problems is Axero solving and how is that benefiting you?** Internal communications and knowledge **Official Response from Tim Eisenhauer:** > Hi Liz, we appreciate your review and comments and are glad you enjoy using Communifire. Have you checked out our new native app in the app stores? It features full chat functionality. We are also releasing an update to the app in the very near future we think you'll love! Reach out to us on our support community if you ever need any help. We look forward to hearing from you. Thanks again! ~ Tim Eisenhauer, President, Axero ### 29. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Axero?** That it’s very easy to navigate, and you are able to find important information instead of using email. It’s also inexpensive compared to other communication intranets. Communifire allows you to communicate with others efficiently. **What do you dislike about Axero?** There are some glitches sometimes, but I don’t actually have anything I dislike otherwise. **Recommendations to others considering Axero:** Takes a little bit to get started, but very easy to maneuver once you understand it. **What problems is Axero solving and how is that benefiting you?** Communifire makes it easy to communicate with staff, and save important work information in one spot that won’t get lost. It opens up a new way for staff to say what they need to say and to keep up to date with new policies. **Official Response from Amy Breshears:** > Thank you for sharing your positive experience with Axero. We understand that glitches can be frustrating, and we are committed to addressing any issues to provide a seamless user experience. We appreciate your recommendation and are here to support you as you continue to use Axero. ### 30. Review FundRock **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Axero?** Easy to use and lots of options for the user **What do you dislike about Axero?** Nothing. I really think the app is easy and very helpful for a work environment **What problems is Axero solving and how is that benefiting you?** connecting with all the employees in one single Platform makes life easier **Official Response from Amy Breshears:** > We're glad to hear that you find Axero easy to use and helpful for your work environment. Thank you for sharing your positive experience! ### 31. Good solution but to be more user-friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Axero?** Flexibility & design options; IDEAS menu **What do you dislike about Axero?** Bugs - certain parts don't automatically update anymore (problem with events on the homepage now). And it looks like ticketing doesn't work anymore? Just logged into Support site and saw that there was a response to my question, but didn't receive an email to alert me. **What problems is Axero solving and how is that benefiting you?** IDEAS - great tool for brainstorming **Official Response from Tim Eisenhauer:** > Hi Communifire User, we appreciate your review and comments and are glad you like Communifire. Please visit our support community and schedule your next upgrade, our latest patches will resolve the issues you mentioned. We look forward to hearing from you! Thanks in advance. ~ Tim Eisenhauer, President, Axero ### 32. Implementing an Intranet Transformation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Axero?** The platform is very easy to build out. The widgets are straight forward and easy to configure. **What do you dislike about Axero?** The org chart needs to be more stable and robust. I like to see and over all chart for the entire organization not just departments. **Recommendations to others considering Axero:** Building out is easy. Do a trial and a POC. **What problems is Axero solving and how is that benefiting you?** Having a modern intranet with collaboration. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Executive Sponsor, we appreciate your review and comments and are glad you enjoy using Communifire. The org chart performance has been improved since the date of your review. Please submit a private case in our support community to schedule your next upgrade. We look forward to hearing from you. Thanks again! ~ Tim Eisenhauer, President, Axero ### 33. Great way to keep communication open **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Axero?** It is very versatile, easy to use, and engaging. **What do you dislike about Axero?** I can't think of anything to dislike about this. **Recommendations to others considering Axero:** Get this for your business, you won't regret it! **What problems is Axero solving and how is that benefiting you?** The benefits are immediate: each department has a way to post news, inform employees, and keep the lines of communication going throughout the business. **Official Response from Amy Breshears:** > Thank you for recommending Axero to other businesses. We're glad to hear that it's benefiting your communication and information sharing within your company. ### 34. Excellent Social Intranet Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Axero?** The best parts of Communifire are the social and reward aspects. **What do you dislike about Axero?** There are some formatting, upload, and content delivery features that could be more robust. That being said, their support team is very receptive to feedback. **What problems is Axero solving and how is that benefiting you?** Communifire isn't fulfilling our longterm need which looks more like an LMS solution but Communifire has been a wonderful introduction to the space of social intranets. The biggest benefit we have seen is the ability of a team to work together on documentation while commenting, liking, and up-voting content. **Official Response from Amy Breshears:** > Thank you for sharing your positive experience with the social and reward aspects of Communifire. We understand your feedback on the formatting, upload, and content delivery features, and we are committed to enhancing these functionalities. We're pleased to hear that you find our support team receptive to feedback. ### 35. Communifire Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Axero?** Ease of use between different pages, we are able to share many pictures and documents easily. **What do you dislike about Axero?** Chat feature is not very easy to use, and should have a pop out feature. **Recommendations to others considering Axero:** The sharing feature is good, but would recommend another product for chat functions. **What problems is Axero solving and how is that benefiting you?** Cross department sharing **Official Response from Tim Eisenhauer:** > Hi Communifire User, thanks for your review. We really do appreciate it. Check out our Desktop Chat App (Mac/Windows) for the popout feature you are looking for. It's available for download on our support community. Please reach out to us and we will be happy to help you out and point you in the right direction. Thanks in advance! ~ Tim Eisenhauer, President, Axero ### 36. Decent platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Axero?** Easy to use, customization, reasonably priced. **What do you dislike about Axero?** I sometimes run into issue with some of the corporate red tape on my end, as the company is small I cannot always get things I need (i.e. security, GDPR) **What problems is Axero solving and how is that benefiting you?** Connecting customers with support **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you so much for your review and comments. We're glad you're seeing positive results. Communifire is GDPR compliant. Please reach out to us on our support community if you need additional documentation or help regarding security and GDPR. We will be happy to help you. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 37. Connecting Our Industry **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Axero?** One place to have the content specialist/managers to use to discuss topics related the industry standards. **What do you dislike about Axero?** I am not able to consolidate wikis across spaces. **What problems is Axero solving and how is that benefiting you?** We use this to foster conversation and provide updates for the industry standards for content specialist/managers. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you so much for your review and comments. We're glad you're getting value out of Communifire. We recommend @mentioning wikis in spaces to create dynamic content that exists in other spaces. You can also use our easy Page Builder page to show wiki content from multiple spaces on a single page. Please reach out to us on our support community and we will be happy to help you. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 38. TEDxHub **Rating:** 4.0/5.0 stars **Reviewed by:** Sina S. | Technical Program Manager, Media Production, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2018 **What do you like best about Axero?** Having someone answer questions//customer service and pagebuilder. **What do you dislike about Axero?** The UI is definitely the weakest part of the tool. **What problems is Axero solving and how is that benefiting you?** Managing to host the TEDx community from around the world under one social platform. **Official Response from Tim Eisenhauer:** > Hi Sina, thanks for your review. We appreciate it very much. Our latest version, Communifire 6.0, has an updated interface and we think you'll be very happy with it. You can schedule your next upgrade by reaching out on our support community. Thanks again for being a valued customer. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 39. So far so good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Axero?** Centralizing information. Finding information is easier for employees **What do you dislike about Axero?** The chat interface. It doesn't pop up better **What problems is Axero solving and how is that benefiting you?** Centralizing Data. Instead of repeating myself, i can point everyone to the intranet. **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator, thank you very much for your review and comments. We're happy you like Communifire. Regarding the chat interface, could you please provide us more feedback on the experience you desire? You can reach out to us on our support community and we'll come up with a solution for you. Communifire is very customizable. Thanks again. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 40. Allow members to view and communicate projects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about Axero?** See posted projects by members of the community **What do you dislike about Axero?** As I liked everything about it, there's nothing to dislike. **What problems is Axero solving and how is that benefiting you?** We have now have a centralized place to view posted projects **Official Response from Amy Breshears:** > We're glad to hear that you are enjoying the ability to view and communicate about projects within the community. Thank you for your positive feedback! ### 41. Most sorted solution I have come across **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia W. | Architect, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Axero?** It's pretty easy to use -- the set up was fairly painless. I like the pagebuilder function, ease of publishing.Liked the UI of the app and the in depth research by the team on the product. Customer support is another feather in the cap with hands on team for the job **What do you dislike about Axero?** I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box. True SSO using LinkedIn. **What problems is Axero solving and how is that benefiting you?** We have been using Communifire as our intranet. We like the product, specially the user interface and the flexibility it offers. ### 42. A modern collaboration platform with brilliant customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Axero?** Modern look-and-feel . Easy to use without any steep learning curve Brilliant customer support Flexible and easily customisable: Their PageBuilder is one of the most advanced page editors we have seen. One of the best "search feature" of all the platforms we compared **What do you dislike about Axero?** It is packed with features including gamification. It has all the SaaS capabilities and benefits you'd expect. And their implementation support and customer service are top notch. Cheers.Rich features **Recommendations to others considering Axero:** It's pretty easy to use -- the set up was fairly painless. I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box. **What problems is Axero solving and how is that benefiting you?** functions like Lithium and Jive without the price tag. It's pretty easy to use -- the set up was fairly painless. I like the pagebuilder function, ease of publishing. **Official Response from Amy Breshears:** > Thank you for your detailed feedback on Axero! We're thrilled to hear that you appreciate our modern look-and-feel, easy usability, and exceptional customer support. Your suggestions for additional features like more granular user settings and enhanced mobile capabilities are duly noted and will be shared with our product development team. We're committed to continuously improving our platform to better meet your needs. If you have any further suggestions or need assistance, please don't hesitate to reach out. We value your input and are grateful for your support. Thank you for choosing Axero! ### 43. Good software for Create workspaces,Publish articles, Manage projects **Rating:** 3.5/5.0 stars **Reviewed by:** Israel L. | Coordinador General, Program Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2017 **What do you like best about Axero?** Create workspaces to encourage and facilitate online collaboration and post job openings to recruit talent internally or externally, Manage projects, tasks, and schedules **What do you dislike about Axero?** the gui should be more pleasant, UX / UI is missing for the user **Recommendations to others considering Axero:** More Productivity Tools **What problems is Axero solving and how is that benefiting you?** Manage projects, tasks, and schedules and Share, rate, and comment on documents, photos, videos, and ideas **Official Response from Tim Eisenhauer:** > Hi Israel, thanks so much for your review. We appreciate it very much. I encourage you to check out our newest Communifire 6.0 release. We focused a lot of energy in improving the UX/UI and the feedback from customers has been excellent. Thanks again and thanks for being a valued customer. We appreciate your business. ~ Tim Eisenhauer, President, Axero ### 44. Social Media for work! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan F. | Academic Advisor, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Axero?** Love that everyone is connected through the same platform. We all love facebook, but might not feel comfortable on FB at work and may want to keep these two identities separate. **What do you dislike about Axero?** There is nothing I dislike about Communifire. **What problems is Axero solving and how is that benefiting you?** Communication in a fun, interactive way. We can share articles, resources that are relevant to our field. ### 45. Good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Mathieu F. | Advocacy, social media & influence Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Axero?** Very good experience, i test it for a short time but it was greatful **What do you dislike about Axero?** ergonomy and User experience was not the best part but it's not to bad **What problems is Axero solving and how is that benefiting you?** Launch an intranet for 200 people **Official Response from Tim Eisenhauer:** > Hi Mathieu, thank you so much for your review and comments. We take these very seriously and give our customers a strong voice on the features we add and the direction of our product development. Our Communifire 6.0 release has been updated substantially, focusing on improving the user experience and making the software easy to understand and use. The feedback from customers has been very positive. Drop us a line in our support community and we'll be happy to address your UI/UX concerns. Thanks again. We appreciate your business. ~Tim Eisenhauer, President, Axero. ### 46. Communfire **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Axero?** This program is beneficial because it provides many uses in a business setting. **What do you dislike about Axero?** A social network is not always needed in every type of business. **What problems is Axero solving and how is that benefiting you?** This program solves communication problems in the workplace because it provides many tools to access information from. **Official Response from Amy Breshears:** > We're glad to hear that you find Axero beneficial for business use! ### 47. Social Collaboration Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Priya B. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Axero?** Centralized control over collaboration and sharing **What do you dislike about Axero?** No calendar sync; layout needs to be better **What problems is Axero solving and how is that benefiting you?** Getting everyone on the same platform ### 48. Great internal tool - some work to be done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Axero?** It has increased talking between our four different offices across New Zealand & Australia. People post different things related to the business or funny posts and it gets people commenting and being sociable which is great for our culture. Good place to store links to documents and policies for everyone to read - you can make some articles required reading. **What do you dislike about Axero?** The UI/UX needs a bit of a refresh - looks a bit old but is still functional. If they improved the chat function it would make it more of an all-in-one tool - currently we use hangouts for chatting as the communifire one is tied into the browser and not very user friendly. For some reason you are also unable to delete posts or edit them once posted which seems silly. **What problems is Axero solving and how is that benefiting you?** Culture for one - increase in talking to between offices, even though some staff haven't met between the offices **Official Response from Tim Eisenhauer:** > Hi Mr/Ms Administrator! Thanks for your review and thanks for being a customer. Glad to hear you get lots of value from Communifire. You might want to check out our new Communifire 6.0 release that contains many updates that seem will satisfy your needs. Kindly send us a message on our support site and we'll get you upgraded. Thanks again. ~Tim Eisenhauer, President Axero ### 49. Great social business platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2017 **What do you like best about Axero?** I like that it has a Facebook approach to an app. **What do you dislike about Axero?** I think everything about it is good to me **What problems is Axero solving and how is that benefiting you?** It can be difficult for new users **Official Response from Amy Breshears:** > We appreciate your feedback and are happy to hear that Axero is solving problems for you. We are continuously working to improve the user experience for new users. ### 50. Absolutely Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2015 **What do you like best about Axero?** The options. The possibilities. The customization options. The customers service. **What do you dislike about Axero?** If your business needs this type of software - go for it. There is nothing to dislike here. I doubt you can find a better product. **Recommendations to others considering Axero:** Check out the free trial for yourself - you will not regret it. **What problems is Axero solving and how is that benefiting you?** We were looking to serve a niche community and we needed to bring together people from different cities and countries. This platform allows all members to be part of one group or separate groups as needed. ## Axero Discussions - [Do you offer consulting or other services?](https://www.g2.com/discussions/we-re-always-here-to-help-you-e57461f1-7087-4e83-aafb-f07477b4e5e5) - 1 comment, 1 upvote - [Do you offer academic and non-profit deals?](https://www.g2.com/discussions/we-re-always-here-to-help-you-f320f451-1d8b-4f39-ae3c-13ee56661414) - 1 comment, 1 upvote - [Can Communifire do _______?](https://www.g2.com/discussions/we-re-always-here-to-help-you) - 1 comment, 1 upvote - [View Axero pricing details and edition comparison](https://www.g2.com/products/axero/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+05%3A48%3A31+-0500&secure%5Bsession_id%5D=f6f1b921-c96e-4555-b585-cbede23417d1&secure%5Btoken%5D=de108acef8449bd19f38406b09d97001a1a76a88d5d4194b6f33db69e143f944&format=llm_user) ## Axero Integrations - [Box](https://www.g2.com/products/box/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jitsi](https://www.g2.com/products/jitsi/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Unsplash](https://www.g2.com/products/unsplash/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) - [X](https://www.g2.com/products/x/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Axero Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing - Mass Notifications - Alerts/Notifications **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat - Mobile Access - Real-Time Chat - Live Chat **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Security** - Verification - Role-Based Permission - Public vs Private **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation - Newsletter Management - Content Management - Email Management - Visitor Management - Communication Management - Screensaver Management - Calendar Management - Document Management - Knowledge Management - Task Management - Campaign Management - Workflow Management - File Management **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking - Engagement Tracking - Activity Tracking **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing - File Sharing **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions - Knowledge Base Management - Group Management - Content Management - Feedback Management - Membership Management - Email Management - Website Management - Communication Management - User Management - Calendar Management **Communication** - Social Features - Tagging - Upload - Comments **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations - Social Media Integration **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations - Multi-Language **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Event Calendar - Live Streaming - Digital Signage - Chat/Messaging - Employee Directory - Single Sign On - Audience Targeting - Customizable Branding - Employee Communities - Access Controls/Permissions - API - Audio/Video Messaging - Collaboration Tools - Surveys & Feedback - Reporting & Statistics - Quizzes - AI Copilot - Scheduled Messaging - Read Receipts - Multi-Channel Communication - Secure Data Storage - Space Reservation - Customizable Templates - Compliance Tracking - Employee Engagement - Real-Time Updates - Generative AI - Employee Onboarding - Activity Dashboard - Customizable Forms - Search/Filter - Employee Database - Tagging - Discussions/Forums - Document Storage - Drag & Drop - Role-Based Permissions - Data Import/Export - Commenting/Notes - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Engagement Tracking - Blogs - @mentions **Additional Functionality** - Activity Dashboard - Generative AI - Single Sign On - Email Reminders - API - Discussions/Forums - Ideation - Personalization - Reporting & Statistics - Contact Database - Moderation - @mentions - Member Directory - Mobile Access - Filtering - Data Import/Export - Commenting/Notes - Document Storage - Customizable Branding - AI Copilot - Drag & Drop - SSL Security - Customizable Templates ## Top Axero Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (366 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,614 reviews) - 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