Axero Features
Community Building (6)
Social Network Integration
As reported in 12 Axero reviews. Provides tools for content distribution across multiple social networks.
Contacts Sync
Uploads contacts directly into the company database and assists with managing contacts. 11 reviewers of Axero have provided feedback on this feature.
Email Integration
Seamlessly integrates email with company databases (mail merge).
Social Network Integration
Provides tools for content distribution across multiple social networks.
Qualitative Solutions
Solutions that help drive conversation, such as live chat, topic generation, and idea boards.
Advanced Portal Features
Tools that help enhance community portals, such as reminders, engagement tools, and analytics.
Community Improvement (4)
Gamification
Helps engage users with gamification such as point systems, rewards, engagement meters, etc.
Survey Customization
Allows for unique, brand-specific survey creation and management.
Branching/Skip Logic
Helps create more intelligent surveys based on users actions and answers.
Multilingual Surveys
Allows for creation of surveys in different languages and advanced survey translation.
Customer Analytics (4)
Customer Intelligence
As reported in 12 Axero reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.
Customer Engagement
Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. 12 reviewers of Axero have provided feedback on this feature.
Downloadable Reports
Provides functionality to dowload reports in multiple formats. 13 reviewers of Axero have provided feedback on this feature.
ROI
Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. 12 reviewers of Axero have provided feedback on this feature.
Community Management (3)
Qualitative Solutions
Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 12 Axero reviews.
All-in-one Dashboard
As reported in 12 Axero reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users.
All-in-one Dashboard
Helps create efficientcy by delegating data viewing access and report generation to specific users.
Knowledge Pages (6)
Templates
Based on 20 Axero reviews. Provides pre-made templates for wiki pages and knowledge articles.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article. This feature was mentioned in 19 Axero reviews.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages. This feature was mentioned in 19 Axero reviews.
Decision Trees
Displays knowledge articles to be arranged in a decision tree. This feature was mentioned in 17 Axero reviews.
Duplicate Detection
Based on 17 Axero reviews. Detects any creation of already existing knowledge pages and alerts user
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio This feature was mentioned in 20 Axero reviews.
Knowledge Dissemination (9)
Page Analytics
As reported in 20 Axero reviews. Provides data on wiki page and knowledge article use.
Permissions
Based on 20 Axero reviews. Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Offers additional tools that facilitate knowledge sharing and collaboration. This feature was mentioned in 19 Axero reviews.
Notifications
Based on 18 Axero reviews. Notifies users when changes occur.
Advanced Search
As reported in 18 Axero reviews. Offers AI-based search capabilities
Browser Extension
Based on 17 Axero reviews. Allows users to capture knowledge from the web
Organization
Based on 19 Axero reviews. Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information 17 reviewers of Axero have provided feedback on this feature.
Knowledge Integrations
Based on 17 Axero reviews. Integrates with other knowledge repositories in the business
Information Distribution (5)
News Feed
Allows information to be distributed via a scrolling news feed. 25 reviewers of Axero have provided feedback on this feature.
Newsletter
As reported in 22 Axero reviews. Allows information to be distributed via newsletter.
Notifications
Allows information to be distributed via push notification. 22 reviewers of Axero have provided feedback on this feature.
Email
As reported in 24 Axero reviews. Allows information to be distributed via email.
Multi-Channel Sharing
As reported in 22 Axero reviews. Allows administrators to deliver information through multiple channels at once.
Employee Engagement (8)
Employee Generated Content
As reported in 25 Axero reviews. Able to share pictures, videos or external articles, and users can participate in the communication if authorized
Confirmation
Allows employees to confirm that they have received or read a piece of content. This feature was mentioned in 23 Axero reviews.
Comments
Allows employees to leave comments on posts within the application. This feature was mentioned in 24 Axero reviews.
Inline Translation
Automatically translates information via machine translation. This feature was mentioned in 20 Axero reviews.
Administrative Access
Based on 25 Axero reviews. Allows administrators to set permissions within the application.
Content Interaction
Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. This feature was mentioned in 21 Axero reviews.
Surveys (global & local)
Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. 19 reviewers of Axero have provided feedback on this feature.
Chat
Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). This feature was mentioned in 18 Axero reviews.
Community Analytics (4)
Customer Intelligence
Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.
ROI
Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.
Downloadable Reports
Provides functionality to dowload reports in multiple formats.
Customer Engagement
Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.
User Experience & Accessibility - Employee Communications (4)
Native Mobile Application
As reported in 19 Axero reviews. Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
Branded Experience
Based on 20 Axero reviews. Provides customizable web platform for colors, fonts, company branding etc.
Personalized Ux Experience
As reported in 17 Axero reviews. Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.
Audience Management & Creation
Creates segmentation groups and communication audiences to target messages, content, features access, etc. 19 reviewers of Axero have provided feedback on this feature.
Content Distribution - Employee Communications (3)
Newsfeed
As reported in 19 Axero reviews. Displays application newsfeed content in an engaging and modern manner.
Newsletter Engine
Based on 16 Axero reviews. Allows for reaching employees through the Integrated newsletter builder via email
Multi-Channel Sharing
Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. This feature was mentioned in 16 Axero reviews.
Additional Features - Employee Communications (3)
Emergency Notifications
Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. This feature was mentioned in 20 Axero reviews.
Analytics
As reported in 22 Axero reviews. Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.
Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. 17 reviewers of Axero have provided feedback on this feature.
Agentic AI - Online Community Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Employee Communications (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Employee Intranet (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience





