Axero Features
Community Building (6)
Social Network Integration
Provides tools for content distribution across multiple social networks. This feature was mentioned in 12 Axero reviews.
Contacts Sync
Based on 11 Axero reviews. Uploads contacts directly into the company database and assists with managing contacts.
Email Integration
Seamlessly integrates email with company databases (mail merge).
Social Network Integration
Provides tools for content distribution across multiple social networks.
Qualitative Solutions
Solutions that help drive conversation, such as live chat, topic generation, and idea boards.
Advanced Portal Features
Tools that help enhance community portals, such as reminders, engagement tools, and analytics.
Community Improvement (4)
Gamification
Helps engage users with gamification such as point systems, rewards, engagement meters, etc.
Survey Customization
Allows for unique, brand-specific survey creation and management.
Branching/Skip Logic
Helps create more intelligent surveys based on users actions and answers.
Multilingual Surveys
Allows for creation of surveys in different languages and advanced survey translation.
Customer Analytics (4)
Customer Intelligence
Based on 12 Axero reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.
Customer Engagement
As reported in 12 Axero reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.
Downloadable Reports
As reported in 13 Axero reviews. Provides functionality to dowload reports in multiple formats.
ROI
Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. 12 reviewers of Axero have provided feedback on this feature.
Community Management (3)
Qualitative Solutions
Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 12 Axero reviews.
All-in-one Dashboard
Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 12 Axero reviews.
All-in-one Dashboard
Helps create efficientcy by delegating data viewing access and report generation to specific users.
Knowledge Pages (6)
Templates
Provides pre-made templates for wiki pages and knowledge articles. This feature was mentioned in 20 Axero reviews.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article. 19 reviewers of Axero have provided feedback on this feature.
Versioning and Version History
Based on 19 Axero reviews. Allows users to see version history and return to previous versions of wiki pages.
Decision Trees
Displays knowledge articles to be arranged in a decision tree. This feature was mentioned in 17 Axero reviews.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user This feature was mentioned in 17 Axero reviews.
Content Editor
Based on 20 Axero reviews. Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
Knowledge Dissemination (9)
Page Analytics
As reported in 20 Axero reviews. Provides data on wiki page and knowledge article use.
Permissions
Based on 20 Axero reviews. Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Based on 19 Axero reviews. Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Based on 18 Axero reviews. Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities 18 reviewers of Axero have provided feedback on this feature.
Browser Extension
Allows users to capture knowledge from the web This feature was mentioned in 17 Axero reviews.
Organization
Allows knowledge pages to be organized into sections and subsections as needed 19 reviewers of Axero have provided feedback on this feature.
Other Integrations
Based on 17 Axero reviews. Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Based on 17 Axero reviews. Integrates with other knowledge repositories in the business
Information Distribution (5)
News Feed
As reported in 25 Axero reviews. Allows information to be distributed via a scrolling news feed.
Newsletter
Allows information to be distributed via newsletter. 22 reviewers of Axero have provided feedback on this feature.
Notifications
Based on 22 Axero reviews. Allows information to be distributed via push notification.
Email
Allows information to be distributed via email. This feature was mentioned in 24 Axero reviews.
Multi-Channel Sharing
As reported in 22 Axero reviews. Allows administrators to deliver information through multiple channels at once.
Employee Engagement (8)
Employee Generated Content
As reported in 25 Axero reviews. Able to share pictures, videos or external articles, and users can participate in the communication if authorized
Confirmation
Allows employees to confirm that they have received or read a piece of content. 23 reviewers of Axero have provided feedback on this feature.
Comments
Allows employees to leave comments on posts within the application. 24 reviewers of Axero have provided feedback on this feature.
Inline Translation
Based on 20 Axero reviews. Automatically translates information via machine translation.
Administrative Access
Allows administrators to set permissions within the application. This feature was mentioned in 25 Axero reviews.
Content Interaction
Based on 21 Axero reviews. Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.
Surveys (global & local)
Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. 19 reviewers of Axero have provided feedback on this feature.
Chat
Based on 18 Axero reviews. Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).
Community Analytics (4)
Customer Intelligence
Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.
ROI
Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.
Downloadable Reports
Provides functionality to dowload reports in multiple formats.
Customer Engagement
Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.
User Experience & Accessibility - Employee Communications (4)
Native Mobile Application
As reported in 19 Axero reviews. Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
Branded Experience
As reported in 20 Axero reviews. Provides customizable web platform for colors, fonts, company branding etc.
Personalized Ux Experience
Based on 17 Axero reviews. Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.
Audience Management & Creation
As reported in 19 Axero reviews. Creates segmentation groups and communication audiences to target messages, content, features access, etc.
Content Distribution - Employee Communications (3)
Newsfeed
Based on 19 Axero reviews. Displays application newsfeed content in an engaging and modern manner.
Newsletter Engine
Allows for reaching employees through the Integrated newsletter builder via email 16 reviewers of Axero have provided feedback on this feature.
Multi-Channel Sharing
As reported in 16 Axero reviews. Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.
Additional Features - Employee Communications (3)
Emergency Notifications
Based on 20 Axero reviews. Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.
Analytics
Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who. 22 reviewers of Axero have provided feedback on this feature.
Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. 17 reviewers of Axero have provided feedback on this feature.
Agentic AI - Online Community Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Employee Communications (2)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Employee Intranet (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience





