Apollo.io Features
Data Availability (7)
Contact Data Availability
Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc. 2636 reviewers of Apollo.io have provided feedback on this feature.
Company Data Availability
Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc. 2586 reviewers of Apollo.io have provided feedback on this feature.
Industry Research Availability
Does this product offer industry research data that you require? 2419 reviewers of Apollo.io have provided feedback on this feature.
Technographic Data Availability
Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used This feature was mentioned in 597 Apollo.io reviews.
Contact Data Availability
Provides detailed contact-level buyer intent data 244 reviewers of Apollo.io have provided feedback on this feature.
Account Data Availability
Based on 251 Apollo.io reviews. Provides aggregated intent data for individual contacts to supply an account-level view of intent
Offline Data
Ability to connect offline databases to collect information that can be matched to online devices 240 reviewers of Apollo.io have provided feedback on this feature.
Data Accuracy (3)
Contact Data Accuracy
How accurate and up to date is the contact data? This feature was mentioned in 2575 Apollo.io reviews.
Company Data Accuracy
How accurate and up to date is the company data? This feature was mentioned in 2508 Apollo.io reviews.
Technographic Data Accuracy
How accurate and up to date is the technographic data? 580 reviewers of Apollo.io have provided feedback on this feature.
Features (9)
Lead Builder
Ability to create targeted contact lists. 2151 reviewers of Apollo.io have provided feedback on this feature.
Integration to CRM/Marketing Automation
As reported in 1890 Apollo.io reviews. Integrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software.
Data Cleaning/Enrichment
Based on 1957 Apollo.io reviews and verified by the G2 Product R&D team. Ability to clean/enrich existing data that is maintained in other systems
Data Segmentation/Filtering
Based on 2087 Apollo.io reviews and verified by the G2 Product R&D team. Functionality to filter or segment data from within sales intelligence software
Search
Based on 2426 Apollo.io reviews and verified by the G2 Product R&D team. Offers search tools that allow users to find the data they need quickly
News/People Alerts
As reported in 1657 Apollo.io reviews. Alerts you to changes happening to industries, companies and people you follow
Connections
As reported in 1082 Apollo.io reviews. Find the people you know that can introduce you to contacts at prospects
Reporting
Based on 1871 Apollo.io reviews and verified by the G2 Product R&D team. Provides ability to create the reports that meet your business requirements
Messaging
Based on 1800 Apollo.io reviews and verified by the G2 Product R&D team. Provides ability to message contacts directly from within the sales intelligence software
Platform (8)
Internationalization
As reported in 1148 Apollo.io reviews. Allows orgainizations multi-national organizations to use tool effectively accross multiple languages and currencies
User, Role, and Access Management
Based on 1726 Apollo.io reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Performance and Reliability
As reported in 1851 Apollo.io reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Reporting/Dashboards
Based on 1685 Apollo.io reviews and verified by the G2 Product R&D team. Access pre-built and custom reports and dashboards.
Mobile User Support
Based on 1338 Apollo.io reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices.
APIs
Enables integration to external systems 1340 reviewers of Apollo.io have provided feedback on this feature.
Data Synchronization
Based on 337 Apollo.io reviews. Syncs lead data within the sales database for consistency and accuracy
Analysis
Provides analysis on lead scores, funnel insights, and both open and closed opportunities This feature was mentioned in 344 Apollo.io reviews.
Lead Intelligence (11)
Market Insights
As reported in 1024 Apollo.io reviews. Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.
Account-level Insights
Based on 601 Apollo.io reviews. Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.
Lead Analysis
Prioritizes leads through lead scoring, market insights, account-level insights, etc. This feature was mentioned in 1074 Apollo.io reviews.
Market Insights
Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with. This feature was mentioned in 576 Apollo.io reviews.
Account-level Insights
As reported in 572 Apollo.io reviews. Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.
Lead Analysis
Prioritizes leads through lead scoring, market insights, account-level insights, etc. 571 reviewers of Apollo.io have provided feedback on this feature.
Lead Validation
Based on 3307 Apollo.io reviews and verified by the G2 Product R&D team. Product accurately cleans, deduplicates, and verifies lead data.
Lead Enrichment
Based on 3156 Apollo.io reviews and verified by the G2 Product R&D team. Product enriches existing lead data with missing information.
Lead Quality
Based on 3348 Apollo.io reviews and verified by the G2 Product R&D team. Product provides accurate, up-to-date contact information for leads, such as email address or phone number.
Lead Analysis
Based on 3028 Apollo.io reviews and verified by the G2 Product R&D team. Prioritizes leads through lead scoring, market insights, account-level insights, etc.
Browser Extension
Product offers a browser extension that validates or enriches lead information within the user’s browser. This feature was mentioned in 3129 Apollo.io reviews.
Lead Management (6)
Segmentation
As reported in 1011 Apollo.io reviews. Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness.
Predictive Scoring
Based on 901 Apollo.io reviews. Automatically scores prospects based on behavior and engagement levels.
Account Identification
Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales. This feature was mentioned in 1028 Apollo.io reviews.
Segmentation
Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness. This feature was mentioned in 586 Apollo.io reviews.
Predictive Scoring
Automatically scores prospects based on behavior and engagement levels. 579 reviewers of Apollo.io have provided feedback on this feature.
Account Identification
Based on 576 Apollo.io reviews. Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales.
Marketing Campaigns (5)
Customization
Based on 949 Apollo.io reviews. Allows for custom report types to match the goals of a company.
Revenue Planning
Helps allocate marketing budget based predicted amount of incoming revenue. This feature was mentioned in 558 Apollo.io reviews.
Media Attribution
Assists in the attribution of marketing budget by identifying successful campaigns and initiatives. 549 reviewers of Apollo.io have provided feedback on this feature.
Opportunity Timeline
Based on 549 Apollo.io reviews. Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities.
Customization
Allows for custom report types to match the goals of a company. This feature was mentioned in 551 Apollo.io reviews.
Campaign Execution (3)
Prioritized Accounts
As reported in 549 Apollo.io reviews. Helps determine which accounts have the highest/lowest opportunity to convert.
Trending Accounts
Based on 540 Apollo.io reviews. Helps determine the direction of each individual account and how to engage through specific content.
Email Campaigns
As reported in 542 Apollo.io reviews. Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels.
Training (1)
Playbook Creation
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. This feature was mentioned in 65 Apollo.io reviews.
Feedback (5)
Review
As reported in 65 Apollo.io reviews. Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.
Scorecard
Based on 66 Apollo.io reviews. Provides a scorecard to display team and/or individual performance.
Leaderboard
Projects team sales performance publicly to reward and motivate employees. 66 reviewers of Apollo.io have provided feedback on this feature.
Real-Time Updates
As reported in 64 Apollo.io reviews. Updates sales data in real-time so as to help teams remain close to their goals.
Notifications
Based on 64 Apollo.io reviews. Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
Attribution (3)
Lead Opportunity
As reported in 363 Apollo.io reviews. Aligns lead scores with predefined lead distribution criteria
Lead Assignment
As reported in 360 Apollo.io reviews. Matches and assigns leads to the correct sales representative
Pipeline Acceleration
As reported in 334 Apollo.io reviews. Determines which leads should be prioritized and then accelerates them up the pipeline
Discovery (3)
Lead Management
Integrates with lead capture and lead intelligence tools to discover leads 369 reviewers of Apollo.io have provided feedback on this feature.
Scoring/Ranking
As reported in 342 Apollo.io reviews. Creates and assigns scoring system to rank the viability of leads
Lead Context
Based on 361 Apollo.io reviews. Integrates with CRM or marketing automation tools to contextualize lead data
Management (2)
Conversion Viability
Reports on and analyzes lead scores to determine the conversion rate of lead opportunities 333 reviewers of Apollo.io have provided feedback on this feature.
Workflow
As reported in 356 Apollo.io reviews. Aligns lead scores and strategy with existing sales operations
Calling (5)
Record Calls
Records calls for future reference. 333 reviewers of Apollo.io have provided feedback on this feature.
Generate Location
Generates an area code local to where the user is calling to increase likelihood of pick-up. 325 reviewers of Apollo.io have provided feedback on this feature.
Call Types
Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise. 322 reviewers of Apollo.io have provided feedback on this feature.
Click-to-Call
As reported in 319 Apollo.io reviews. Gathers contacts from integrated tools, allowing users to call with one click.
Auto Dialer
Based on 48 Apollo.io reviews. Has auto-dialing or predictive dialing functionality.
Contacts (3)
Personalization
Based on 322 Apollo.io reviews. Retains a log of extraneous contact information such as timezone and contact engagement.
Information Locater
Finds and opens saved contact information for reference at the time of a new call. 315 reviewers of Apollo.io have provided feedback on this feature.
Record Prospect Data
Based on 320 Apollo.io reviews. Allows users to denote which contacts they believe are prospective customers.
Insights (6)
Notes
Based on 317 Apollo.io reviews. Allows users to take notes during or after the call for future reference.
Daily Summary
Delivers users a daily summary of activity. This feature was mentioned in 315 Apollo.io reviews.
Automated Voicemails
Based on 310 Apollo.io reviews. Sends automated voicemails to prospective clients who fail to answer.
Automated Emails
Sends automated emails to increase engagement with prospective clients. 316 reviewers of Apollo.io have provided feedback on this feature.
Sorts Prospects
Organizes contacts based on probability of success. 308 reviewers of Apollo.io have provided feedback on this feature.
Automated Note Taking
As reported in 47 Apollo.io reviews. Automatically transcribes and summarizes meeting discussions.
Analytics (5)
Open Rates
Records the rate at which emails are opened. This feature was mentioned in 732 Apollo.io reviews.
Link Activity
As reported in 720 Apollo.io reviews. Records the rate at which links in emails are followed.
Attachment Activity
Based on 709 Apollo.io reviews. Records the rate at which email attachments are opened or downloaded.
Export/Import
Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. This feature was mentioned in 877 Apollo.io reviews.
Reporting
As reported in 864 Apollo.io reviews. Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.
Customizations (5)
Email Platform Integration
Based on 721 Apollo.io reviews. Syncs information from other software such as contacts, emails and calls to reduce manual data entry.
Email Scheduling
Allows administrators to schedule out emails in advance. 726 reviewers of Apollo.io have provided feedback on this feature.
Notifications
Based on 726 Apollo.io reviews. Reminds administrators to follow-up on emails based on pre-set reminders.
Email Categorization
Based on 717 Apollo.io reviews. Allows for the categorization of emails.
Templates
Based on 707 Apollo.io reviews. Allows for the creation of templates for frequently-sent emails.
Incentives (1)
Leaderboards
As reported in 229 Apollo.io reviews. Highlights top-performing employees to publicly reward their achievements.
Personalization (3)
Custom Reports
As reported in 237 Apollo.io reviews. Generates reports with customizable fields to further understand employee performance.
Dashboards
Visualizes individual and team insights such as new leads and outbound calls. This feature was mentioned in 242 Apollo.io reviews.
Goal Setting
Allows teams to set trackable goals within the tool. This feature was mentioned in 236 Apollo.io reviews.
Administrative (3)
Integration
As reported in 236 Apollo.io reviews. Integrates with CRM and financial systems to help determine goals
Employee Structure
Organizes team members by roles, activities and objectives and weighs tasks by importance. This feature was mentioned in 231 Apollo.io reviews.
Behavior Monitoring
As reported in 231 Apollo.io reviews. Allows managers and administrators to peruse profiles and monitor employee behavior and performance.
Core Conversational Capabilities - AI Chatbots (3)
Controlled LLM Response Generation
Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules.
Context Maintenance Within Sessions
Maintains context across user turns in a single session to provide coherent, relevant responses.
Natural Language Understanding & Intent Inference
Understands varied user phrasing and infers intent without relying solely on keywords or scripts.
Task & Flow Management - AI Chatbots (2)
Scripted Dialogue & Decision Tree Support
Supports building conversational flows using predefined paths, rules, and decision trees.
Fallback Responses for Unknown Queries
Provides fallback messages or guidance when the bot cannot understand or fulfill a query.
Lead Facilitation (4)
Customer-facing Chatbot
Offers a chatbot to initiate and carryout inital conversations with prospects and leads. 672 reviewers of Apollo.io have provided feedback on this feature.
Lead Qualification
Automatically calculates which leads are the most likely to become a customer. 712 reviewers of Apollo.io have provided feedback on this feature.
Lead Follow-up
Automatically contacts all leads. 708 reviewers of Apollo.io have provided feedback on this feature.
Meeting Scheduling
Utilizes natural language processing to set up meetings. This feature was mentioned in 677 Apollo.io reviews.
Organization (3)
Opportunity and Pipeline Management
Based on 682 Apollo.io reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Data Entry
As reported in 683 Apollo.io reviews. Automates the entry of collected data.
Integrations / APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. This feature was mentioned in 676 Apollo.io reviews.
Performance Analysis (2)
Coaching
Provides real-time coaching to sales representatives. This feature was mentioned in 697 Apollo.io reviews.
Peformance Tracking
Tracks and analyzes sales representative performance. 714 reviewers of Apollo.io have provided feedback on this feature.
Sales Analysis (2)
ROI Forecasting
Measure return on investment and leverage data to predict profitability of future projects. 685 reviewers of Apollo.io have provided feedback on this feature.
Sales Forecasting
As reported in 690 Apollo.io reviews. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Diagnosis (4)
IP Address
As reported in 406 Apollo.io reviews. IP address quality analysis.
Domains
Sending domain quality analysis. 406 reviewers of Apollo.io have provided feedback on this feature.
Content
Email content analysis. This feature was mentioned in 404 Apollo.io reviews.
Policy Compliance
Determing email and domain compliance with policies such as DMARC. 398 reviewers of Apollo.io have provided feedback on this feature.
Tracking (5)
Processing Time
As reported in 404 Apollo.io reviews. Measuring of delivery latency/processing time.
Placement
Tracking which folder email appears in. 395 reviewers of Apollo.io have provided feedback on this feature.
Open Rate
Tracking open rate across recipients. This feature was mentioned in 403 Apollo.io reviews.
Time to Open
Tracking time between delivery and open. 399 reviewers of Apollo.io have provided feedback on this feature.
Alerts
As reported in 389 Apollo.io reviews. Notifications related to placement and opening.
Reporting (4)
Campaign Performance
Measuring overall campaign performance across recipients. This feature was mentioned in 393 Apollo.io reviews.
Domain Reputation
As reported in 390 Apollo.io reviews. Measuring overall reputation related to specific sending domains.
Brand Reputation
Measuring overall reputation of brand based on all email activity. This feature was mentioned in 384 Apollo.io reviews.
Blacklist and Whitelist
Tracking recipient tagging of domains for blacklists and whitelists. 383 reviewers of Apollo.io have provided feedback on this feature.
Integrated Workflows (7)
Task Management
Based on 2256 Apollo.io reviews and verified by the G2 Product R&D team. Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.
Email Tracking/Automation
Based on 2608 Apollo.io reviews and verified by the G2 Product R&D team. Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.
Calls and Voice
Based on 1831 Apollo.io reviews and verified by the G2 Product R&D team. Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.
Other Outreach Options
Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more. 2054 reviewers of Apollo.io have provided feedback on this feature.
CRM Integration
Based on 2176 Apollo.io reviews and verified by the G2 Product R&D team. Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.
Calendar
Integrates with calendar software so users can seamlessly schedule calls. 1910 reviewers of Apollo.io have provided feedback on this feature.
Shared Records
Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on. This feature was mentioned in 1932 Apollo.io reviews.
Repeatability and Reportability (4)
Content Management
Based on 2065 Apollo.io reviews and verified by the G2 Product R&D team. Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.
Workflow Management
Based on 2132 Apollo.io reviews and verified by the G2 Product R&D team. Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.
Workflow Performance
Based on 2119 Apollo.io reviews and verified by the G2 Product R&D team. Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.
Sales Coaching and Insights
Based on 1986 Apollo.io reviews and verified by the G2 Product R&D team. Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.
Dialing Options (2)
Preview Dialing
Presents information about the individual being called before the call begins. 81 reviewers of Apollo.io have provided feedback on this feature.
Predictive Dialing
Uses machine learning to determine the best times to call and adjust dialing speed to connect agents with leads efficiently.
Agent Tools (3)
Whisper Coaching
Based on 78 Apollo.io reviews. Allows a supervisor to listen to a call and train in real time.
Callback Scheduling
Reschedules calls within the software itself, either through a prompt or by the agent themselves. 80 reviewers of Apollo.io have provided feedback on this feature.
Call Recording
Based on 81 Apollo.io reviews. Records calls to access or evaluate at a later time to ensure quality standards are met, and pause recording of live calls if necessary.
Automation (3)
Voice Activity Detection
Decides response type by determining if voice is a human response or an answering machine. This feature was mentioned in 78 Apollo.io reviews.
Interactive Voice Response (IVR)
Based on 78 Apollo.io reviews. Uses touch-tone or voice input to interact with callers, gather information, and route them to the appropriate agent or department.
Call Scrubbing
Removes phone numbers from an uploaded list that appear on the National Do Not Call Registry. This feature was mentioned in 78 Apollo.io reviews.
Call Analytics (4)
Call Recording
Records sales calls and facilitates playback 119 reviewers of Apollo.io have provided feedback on this feature.
Machine Learning
Utilizes machine learning technology to analyze recorded sales calls 117 reviewers of Apollo.io have provided feedback on this feature.
Call Analysis
Analyzes or facilitates the analysis of recorded and stored sales calls for insight 118 reviewers of Apollo.io have provided feedback on this feature.
Lead Qualification
Leverages analytics to qualify and score calls in real time This feature was mentioned in 119 Apollo.io reviews.
Agent Performance Management (3)
Customer Scoring
Leverages technology to rate or "read" recordings to determine the impact of sales calls This feature was mentioned in 116 Apollo.io reviews.
Speech-to-Text
Transcribes sales calls from speech to text This feature was mentioned in 115 Apollo.io reviews.
Artificial Intelligence
Utilizes artificial intelligence technology to discover insights within recorded sales calls 118 reviewers of Apollo.io have provided feedback on this feature.
Grammar (3)
Grammar Check
As reported in 218 Apollo.io reviews. Checks for grammar errors like misspellings, sentence run-on, etc.
Tone Check
As reported in 214 Apollo.io reviews. Evaulates emotional tone of words written.
Sentence Formatting
Ensures sentences are formatted properly. This feature was mentioned in 214 Apollo.io reviews.
Content (2)
Idea Recommendation
Recommends ideas for topics based on the content written. 202 reviewers of Apollo.io have provided feedback on this feature.
Content Generation
As reported in 207 Apollo.io reviews. Generates sentences, paragraphs, or papers based on sample text or a topic.
Platform Additional Functionality (4)
Integrations
Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) 256 reviewers of Apollo.io have provided feedback on this feature.
Topic Customization
As reported in 245 Apollo.io reviews. Provides the ability to customize the relevant topics that are tracked
Natural Language Processing (NLP)
Provides natural language processing (NLP) to identify topics within content (i.e. number of people researching a topic from a business) 240 reviewers of Apollo.io have provided feedback on this feature.
Alerts
Provides buyer intent alerts that can be delivered in a variety of formats (i.e. email, text message, etc.) This feature was mentioned in 242 Apollo.io reviews.
Deployment & Embedding - AI Chatbots (2)
API Access for Business System Integration
Provides API access to connect with proprietary business systems or internal data sources.
Web Widget & SDK Embedding
Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.
Admin & Configuration - AI Chatbots (1)
No-Code Conversation Design
Allows non-developers to configure and design chatbot flows via visual or no-code interfaces.
Voice (1)
Accuracy
Gives the user a reliable and accurate transcription of the text. This feature was mentioned in 45 Apollo.io reviews.
Transcription (3)
Speaker Identification
Identifies and differentiates between different speakers. This feature was mentioned in 45 Apollo.io reviews.
Timecode Management
Provides timestamps for the transcription and gives the user the ability to alter them. 44 reviewers of Apollo.io have provided feedback on this feature.
Custom Dictionary
Ability to add words or phrases to a custom dictionary for transcription. 44 reviewers of Apollo.io have provided feedback on this feature.
Editing (4)
Collaboration
Have the ability to share your project and grant collaborators access to comment or edit. This feature was mentioned in 44 Apollo.io reviews.
Spell Check and Punctuation
Based on 44 Apollo.io reviews. Provides spell checking and punctuation, such as commas, periods, and question marks.
Text Editing
Based on 44 Apollo.io reviews. Facilitates the editing of transcription via a text editor.
Translation
Based on 43 Apollo.io reviews. Allows for the translation of the transcribed text.
Integration (6)
Data Security
Based on 44 Apollo.io reviews. Gives the user a secure platform for transcription which does not scrape data or compromise user data.
API
Based on 45 Apollo.io reviews. Provides an API to port the transcription into external applications.
Integrates With Existing Applications
Integrates with existing applications to allow for seamless transcription of audio. This feature was mentioned in 44 Apollo.io reviews.
Sync Multiple Calendars
Based on 60 Apollo.io reviews. The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar)
Import Events
Ability to import events from an existing account or another calendar 59 reviewers of Apollo.io have provided feedback on this feature.
Software Integrations
Integrates an existing calendar with another software application, such as Microsoft Teams or Slack 60 reviewers of Apollo.io have provided feedback on this feature.
Lead Monitoring (3)
Features
Based on 903 Apollo.io reviews. Provides features to create and manage lists of potential customers
Performance
Based on 898 Apollo.io reviews. Monitors form’s performance and contribution to the sales pipeline
Identification
Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page This feature was mentioned in 894 Apollo.io reviews.
Data Capture (4)
Mobile
Records leads using different types of devices This feature was mentioned in 891 Apollo.io reviews.
Websites
Captures form submissions from existing forms on websites or landing pages This feature was mentioned in 855 Apollo.io reviews.
Social Media
As reported in 851 Apollo.io reviews. Captures leads across social media channels
Data
Captures measurable, real customer data gathered directly from a website 880 reviewers of Apollo.io have provided feedback on this feature.
Customization (4)
Forms
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter This feature was mentioned in 852 Apollo.io reviews.
Personalization
Changes colors, calls to action, or form length to personalize lead capture This feature was mentioned in 869 Apollo.io reviews.
Templates
Based on 847 Apollo.io reviews. Provides pre-configured templates that can be customized by users
Integration
Based on 873 Apollo.io reviews. Integrates with sales and marketing software solutions to transfer lead data between them
Matching (3)
Priority Matching
As reported in 157 Apollo.io reviews. Allows users to prioritize matches based on criteria such as region, account attributes, and other customer information.
Account Tiebreakers
As reported in 154 Apollo.io reviews. Provides tiebreaking features when leads match to multiple accounts.
Fuzzy Matching
As reported in 153 Apollo.io reviews. Provides matching logic features for special characters, acronyms, and other complex names.
Routing (4)
Match and Route
Automatically routes matched leads directly to account owners. This feature was mentioned in 153 Apollo.io reviews.
Multi-Objects
Allows users to build custom routing rules. This feature was mentioned in 149 Apollo.io reviews.
Territories
Allows users to assign leads to selected territories and regions. 150 reviewers of Apollo.io have provided feedback on this feature.
Working Hours
Allows users to configure schedules so leads are routed only during working hours. This feature was mentioned in 147 Apollo.io reviews.
Platform Operations (8)
Service level Agreements
As reported in 150 Apollo.io reviews. Allows users to configure service level agreements so leads get matched and routed as fast as possible.
Audit Logs
Provides features to audit any leads that were misrouted to incorrect accounts. 145 reviewers of Apollo.io have provided feedback on this feature.
Duplicate Match
Provides features to quickly audit leads and identify if there are duplicate leads in multiple accounts. This feature was mentioned in 149 Apollo.io reviews.
Capping
Limits the number of leads to assign to sales reps. 148 reviewers of Apollo.io have provided feedback on this feature.
Analytics
Provides analytics for tracking and monitoring routing. This feature was mentioned in 149 Apollo.io reviews.
Integrations
Provides integrations for CRMs and marketing automation platforms. This feature was mentioned in 151 Apollo.io reviews.
Alerts & Notifications
Sends an alert to salespeople when a lead is routed to them.
AI Lead Matching & Routing
Leverages AI to improve lead-to-account matching accuracy and reduce latency in routing leads.
AI and Automation (5)
Lead Prioritization
Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers. This feature was mentioned in 2159 Apollo.io reviews.
Lead Scoring
Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage 2133 reviewers of Apollo.io have provided feedback on this feature.
Best Time of Day Scheduling
Based on 1991 Apollo.io reviews. Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations
Buyer Intelligence
Based on 1936 Apollo.io reviews. Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls.
Machine Learning
Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior. 1778 reviewers of Apollo.io have provided feedback on this feature.
Revenue Sourcing and Forecasting (7)
Revenue History
Allows users to track how previous revenue forecasts have developed over time This feature was mentioned in 49 Apollo.io reviews.
Pipeline Management
Allows users to track pipeline to identify deals that are stalled, at risks and future opportunities 49 reviewers of Apollo.io have provided feedback on this feature.
Dashboard Analytics
Reports results on revenue attainment, conversion rate, and overall revenue analytics 49 reviewers of Apollo.io have provided feedback on this feature.
Multi-Device Data Visualization
Based on 47 Apollo.io reviews. Allows users to view data visualizations on several devices
Data Segmentation
Enables user to segment customer or prospect revenue data in meaningful ways such as by industry or region. This feature was mentioned in 49 Apollo.io reviews.
Predictive Forecasting
Provides users with ability to predict upcoming forecast based on AI insights and deal health This feature was mentioned in 48 Apollo.io reviews.
Revenue Operations Cadence
Provides users with ability to analyze weekly, monthly, and quarterly operational cadences to ensure success This feature was mentioned in 49 Apollo.io reviews.
CRM Data Enrichment (5)
Calendar Sync
Automatically associates calendar invites to update deal progress in a CRM 49 reviewers of Apollo.io have provided feedback on this feature.
Email Activity Capture
Automatically associates sales activities within emails to the relevant accounts in your CRM 48 reviewers of Apollo.io have provided feedback on this feature.
Conversation Intelligence
As reported in 48 Apollo.io reviews. Automatically associates sales activities within conversation intelligence tools to the relevant accounts in your CRM
Marketing Leads
Based on 48 Apollo.io reviews. Automatically links marketing leads to sales generated opportunities in your CRM
Contact Capture
Based on 47 Apollo.io reviews. Automatically captures contacts engaged with and associates to relevant accounts in a CRM
Account Management (6)
Nonengaged Accounts
As reported in 47 Apollo.io reviews. Identifies accounts that sales reps aren't engaging with
Account optimization
Based on 47 Apollo.io reviews. Maximizes account coverage by determining the optimal number of accounts per rep
Historical Patterns
Identifies common themes among historical deals that are won or lost 47 reviewers of Apollo.io have provided feedback on this feature.
Rep Performance
Based on 47 Apollo.io reviews. Identifies common themes and actions amongst reps that close the most deals
Account Engagement
Allows users to track the level of engagement with each account and provides insights on frequency of engagement This feature was mentioned in 47 Apollo.io reviews.
Historical Win/Loss Patterns
Identifies common themes among historical deals that are won or lost to provide insights into successful strategies This feature was mentioned in 47 Apollo.io reviews.
Calendar View (2)
Multi-Calendar View
Ability to view multiple calendars at once from within a single window This feature was mentioned in 60 Apollo.io reviews.
Customizable Viewing
Based on 60 Apollo.io reviews. Provides customizable viewing options (e.g., day, week, month, year)
Shared Calendar (2)
Calendar Collaboration
Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.) This feature was mentioned in 59 Apollo.io reviews.
Multiple Calendar Management
Ability to manage multiple calendars at a time This feature was mentioned in 60 Apollo.io reviews.
Accessibility (2)
Screen Reader Compatibility
As reported in 59 Apollo.io reviews. Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings
Keyboard Shortcuts
Based on 60 Apollo.io reviews. Calendar functions can be carried out with the use of keyboard shortcuts
Notifications (2)
Customized Calendar Notifications
As reported in 59 Apollo.io reviews. Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email)
Location-Based Alerts
Based on 57 Apollo.io reviews. Offers location-based alerts to assist with commuting to and from one location to another
Integrations (5)
MS Teams Integration
This software integrates with Microsoft Teams. This feature was mentioned in 92 Apollo.io reviews.
Email Integration
As reported in 98 Apollo.io reviews. This software integrates with popular email providers.
Zoom Integration
As reported in 90 Apollo.io reviews. This software integrates with Zoom.
Google Meet Integration
This software integrates with Google Meet. 91 reviewers of Apollo.io have provided feedback on this feature.
Salesforce Integration
Based on 88 Apollo.io reviews. This software integrates with Salesforce.
Branding & Customizatio (3)
Custom Booking Page
Based on 88 Apollo.io reviews. Provide the ability to create a custom booking page.
Personalized Links
Provide the ability to create custom scheduling URLs. 91 reviewers of Apollo.io have provided feedback on this feature.
Personalized Web Embed
Based on 87 Apollo.io reviews. Provide the ability to create a personalized web embed.
Automatic Rules & Configurations (3)
Set Working Hours
Allow users to set automatic working hours. This feature was mentioned in 93 Apollo.io reviews.
Automatic Updates
Based on 88 Apollo.io reviews. Automatically update calendars after a meeting has been booked.
Buffer Times
Provide the ability to incorporate buffer times, leaving time before and after meetings. 88 reviewers of Apollo.io have provided feedback on this feature.
Data (2)
Reliability
Ensures consistent performance, delivering reliable outputs based on user prompts.
Data Security
Implements stringent measures to protect user data and ensure privacy.
Interaction (5)
Complex Query Handling
Shows adeptness in comprehending and responding to complex or multi-part queries.
Natural Conversation
Facilitates natural and human-like conversations, delivering engaging interaction experiences.
Understanding
Demonstrates a sophisticated understanding of both written and spoken user commands.
Context Management
Exhibits proficiency in maintaining and utilizing context throughout a conversation.
Customizability
Offers a high degree of customization to meet individual user or business requirements.
Learning (2)
User Interaction Learning
Features robust learning mechanisms, improving responses over time based on past user interactions.
Error Learning
Showcases the ability to recognize, correct, and learn from its own mistakes.
Content Generation (2)
Creativity
Displays creativity in generating diverse, interesting, and contextually relevant responses.
Content Accuracy
Produces content that is accurate, factually correct, and relevant to the user's query.
System (4)
API Flexibility
Evaluates the chatbot's ability to provide flexible APIs for custom integrations and functionality expansions.
Update Frequency and Utility
Regularly receives updates that contribute to continuous improvement of the product.
Cross-Platform Compatibility
Assesses the chatbot's ability to function seamlessly across various platforms and devices.
Software Integration
Seamlessly integrates with other platforms or software systems, enhancing overall utility.
Generative AI (9)
AI Text Generation
Based on 569 Apollo.io reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary. 567 reviewers of Apollo.io have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. 105 reviewers of Apollo.io have provided feedback on this feature.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 172 Apollo.io reviews.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 173 Apollo.io reviews.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 704 Apollo.io reviews.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 620 Apollo.io reviews.
AI Text Summarization
As reported in 55 Apollo.io reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 980 Apollo.io reviews.
Meeting Prep - AI Meeting Assistants (3)
Agenda Management
Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met. This feature was mentioned in 23 Apollo.io reviews.
Virtual Meeting Hosting
Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording. 23 reviewers of Apollo.io have provided feedback on this feature.
Automated Scheduling
Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders. 23 reviewers of Apollo.io have provided feedback on this feature.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
As reported in 22 Apollo.io reviews. Automatically transcribes and summarizes meeting discussions.
Voice Recognition
Recognizes and transcribes spoken words during meetings, making note of who is speaking and when. 22 reviewers of Apollo.io have provided feedback on this feature.
Action Item Tracking
As reported in 21 Apollo.io reviews. Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Based on 21 Apollo.io reviews. Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting.
Personalization
Based on 22 Apollo.io reviews. Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting 22 reviewers of Apollo.io have provided feedback on this feature.
Accessibility - AI Meeting Assistants (3)
Language Translation
Offers real-time language translation, allowing participants who speak different languages to communicate effectively. 22 reviewers of Apollo.io have provided feedback on this feature.
Real-Time Transcription
Provides real-time transcription of spoken words. This may also include closed-captioning. 22 reviewers of Apollo.io have provided feedback on this feature.
Accessibility Guidelines Compliance
Based on 22 Apollo.io reviews. Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities.
Data Availability - Marketing Account Intelligence (1)
Technographic Data Availability
As reported in 96 Apollo.io reviews. Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used
Data Accuracy - Marketing Account Intelligence (1)
Technographic Data Accuracy
Based on 95 Apollo.io reviews. Is this technographic data accurate and up to date?
Agentic AI - Lead Mining (2)
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 78 Apollo.io reviews.
Proactive Assistance
As reported in 78 Apollo.io reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Lead Intelligence (1)
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 78 Apollo.io reviews.
Agentic AI - Visitor Identification (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Lead Scoring (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 49 reviewers of Apollo.io have provided feedback on this feature.
Cross-system Integration
As reported in 49 Apollo.io reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 47 Apollo.io reviews.
Decision Making
As reported in 48 Apollo.io reviews. Makes informed choices based on available data and objectives
Agentic AI - Lead Capture (2)
Cross-system Integration
Based on 103 Apollo.io reviews. Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting 102 reviewers of Apollo.io have provided feedback on this feature.
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 16 Apollo.io reviews.
Cross-system Integration
As reported in 16 Apollo.io reviews. Works across multiple software systems or databases
Adaptive Learning
As reported in 16 Apollo.io reviews. Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting 16 reviewers of Apollo.io have provided feedback on this feature.
Decision Making
Based on 15 Apollo.io reviews. Makes informed choices based on available data and objectives
Agentic AI - Sales Intelligence (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 192 Apollo.io reviews.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 188 Apollo.io reviews.
Adaptive Learning
Improves performance based on feedback and experience 185 reviewers of Apollo.io have provided feedback on this feature.
Natural Language Interaction
Based on 187 Apollo.io reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 185 Apollo.io reviews.
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 185 Apollo.io reviews.
Agentic AI - Sales Performance Management (3)
Autonomous Task Execution
As reported in 24 Apollo.io reviews. Capability to perform complex tasks without constant human input
Natural Language Interaction
As reported in 23 Apollo.io reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 23 Apollo.io reviews.
Agentic AI - Email Tracking (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 91 Apollo.io reviews.
Multi-step Planning
Based on 91 Apollo.io reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 91 Apollo.io reviews.
Adaptive Learning
As reported in 90 Apollo.io reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 90 Apollo.io reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 89 Apollo.io reviews.
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 89 Apollo.io reviews.
Agentic AI - Outbound Call Tracking (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 45 Apollo.io reviews.
Natural Language Interaction
As reported in 45 Apollo.io reviews. Engages in human-like conversation for task delegation
Agentic AI - Sales Coaching (4)
Multi-step Planning
As reported in 12 Apollo.io reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 12 Apollo.io reviews.
Adaptive Learning
Based on 12 Apollo.io reviews. Improves performance based on feedback and experience
Decision Making
As reported in 12 Apollo.io reviews. Makes informed choices based on available data and objectives
Agentic AI - Account Data Management (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 21 Apollo.io reviews.
Cross-system Integration
Based on 21 Apollo.io reviews. Works across multiple software systems or databases
Adaptive Learning
Based on 21 Apollo.io reviews. Improves performance based on feedback and experience
Proactive Assistance
As reported in 21 Apollo.io reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 21 Apollo.io reviews.
Agentic AI - Marketing Account Intelligence (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 15 Apollo.io reviews.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 14 Apollo.io reviews.
Adaptive Learning
As reported in 14 Apollo.io reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation 14 reviewers of Apollo.io have provided feedback on this feature.
Agentic AI - Auto Dialer (2)
Autonomous Task Execution
As reported in 10 Apollo.io reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 10 Apollo.io reviews.
Agentic AI - Sales Engagement (7)
Autonomous Task Execution
As reported in 120 Apollo.io reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 118 Apollo.io reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 120 Apollo.io reviews. Works across multiple software systems or databases
Adaptive Learning
Based on 120 Apollo.io reviews. Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 119 Apollo.io reviews.
Proactive Assistance
Based on 122 Apollo.io reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Based on 121 Apollo.io reviews. Makes informed choices based on available data and objectives
Agentic AI - AI Sales Assistant (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 37 reviewers of Apollo.io have provided feedback on this feature.
Multi-step Planning
Based on 37 Apollo.io reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Based on 37 Apollo.io reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 37 Apollo.io reviews.
Natural Language Interaction
Based on 37 Apollo.io reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 36 Apollo.io reviews.
Decision Making
As reported in 36 Apollo.io reviews. Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Deliverability (5)
Autonomous Task Execution
As reported in 68 Apollo.io reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases 65 reviewers of Apollo.io have provided feedback on this feature.
Adaptive Learning
As reported in 64 Apollo.io reviews. Improves performance based on feedback and experience
Proactive Assistance
Based on 65 Apollo.io reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 65 Apollo.io reviews.
Agentic AI - AI Chatbots (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Calendar (1)
Cross-system Integration
As reported in 11 Apollo.io reviews. Works across multiple software systems or databases
Agentic AI - Email Verification (1)
Decision Making
Based on 96 Apollo.io reviews. Makes informed choices based on available data and objectives
Agentic AI - Transcription (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Business Scheduling (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 20 reviewers of Apollo.io have provided feedback on this feature.
Multi-step Planning
Based on 20 Apollo.io reviews. Ability to break down and plan multi-step processes
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives
AI Capabilities - Auto Dialer (3)
Call Prioritization and List Optimization
Uses AI to prioritize and reorder call lists based on lead quality, past interactions and optimal call times.
Compliance Monitoring
Uses AI to ensure call compliance with regulations like TCPA or GDPR by detecting violations and triggering alerts or restrictions.
Speech Analytics and Sentiment Analysis
Uses AI to analyze call recordings for sentiment, tone and language to assess interaction quality and flag calls needing follow up or review.
Monitoring & Improvement - AI Chatbots (1)
Feedback-Driven Response Optimization
Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning).
Reliability & Safety - AI Chatbots (1)
Guardrails & Content Controls
Includes safeguards to restrict inappropriate responses and ensure compliant language use.
Technology Glossary Features
View definitions of the features and discover new technology terms.
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What is machine learning and why is it important as a software feature? Our G2 guide can help you understand machine learning and popular software with machine learning features.
What is call recording and why is it important as a software feature? Our G2 guide can help you understand call recording and popular software with call recording features.





