--- title: Apollo.io Reviews meta_title: 'Apollo.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 9778 reviews by the users' company size, role or industry to find out how Apollo.io works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9778 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Apollo.io Reviews **Vendor:** Apollo.io **Category:** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,778 ## About Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. ## Apollo.io Pros & Cons **What users like:** - Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow. (1587 reviews) - Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting. (1349 reviews) - Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support. (1321 reviews) - Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency. (1317 reviews) - Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity. (1123 reviews) - Automation (1071 reviews) - Efficiency (940 reviews) - Users appreciate the **efficient contact information retrieval** from Apollo.io, enhancing their lead generation and engagement efforts. (854 reviews) - Integrations (814 reviews) - Accuracy (801 reviews) **What users dislike:** - Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan. (559 reviews) - Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information. (469 reviews) - Users find the **learning curve steep** and the UI clunky, making effective navigation challenging. (458 reviews) - Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans. (431 reviews) - Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts. (420 reviews) - Outdated Data (412 reviews) - Inaccuracy (406 reviews) - Limitations (377 reviews) - Users find the **contact data accuracy lacking** , particularly with mobile numbers and updates in Apollo.io. (369 reviews) - Email Issues (366 reviews) ## Apollo.io Reviews ### 1. Apollo’s Predatory Credit Expiration Scam – Formal Complaint & Demand for Immediate Remedy **Rating:** 0.0/5.0 stars **Reviewed by:** Isaac A. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Apollo.io?** Very very little. I chose Apollo primarily for its extensive B2B contact database and API capabilities. In theory, the data coverage looked strong for sales prospecting and automation workflows but the results were not even close to what I expected. However, I never got the chance to fully experience any real benefits. I purchased a subscription that included monthly API credits, but near the end (not at the end) of my billing cycle I still had ~1,360 credits remaining when the API started returning billing errors. I was locked out before I could meaningfully use the service for any prospecting or data enrichment tasks. The only “positive” is that their platform appears polished on the surface — until hallucination and billing issues hit. **What do you dislike about Apollo.io?** The billing and credit system is predatory and poorly designed. I paid for a subscription that included a specific number of monthly API credits. With approximately 1,360 credits still unused near the end of the billing period, the API began returning billing-related errors that completely blocked access before the billing period actually ended. I immediately contacted Apollo support requesting assistance to restore access so I could use the credits I had already paid for. Support refused to help and explicitly stated that nothing would be done unless I renewed or purchased another subscription. Extortion much? This is unacceptable. Customers should be able to use the credits they prepaid during the active billing cycle. Instead, Apollo effectively made my remaining credits worthless unless I paid them more money. Their support response felt like deliberate extortion rather than customer service. This experience left me with a very negative view of their business practices. I lost access to a significant portion of the service I paid for with zero meaningful remedy. **What problems is Apollo.io solving and how is that benefiting you?** Unfortunately, Apollo.io did not solve any meaningful problems for me. I signed up intending to use it for B2B data enrichment, contact sourcing, and API-driven automation workflows. However, I was never able to reach that point due to hallucination and billing/access issues. Near the end (not at the end) of my paid billing cycle, with ~1,360 API credits still available, the platform started returning billing errors that prevented any further usage. Support refused to restore access unless I paid for another subscription. As a result, I received essentially zero benefit from the service despite paying in full. The only clear outcome was that my wallet became noticeably lighter while Apollo retained my money for credits I was blocked from using. This experience highlighted a major flaw in their billing practices rather than delivering any of the promised sales intelligence or workflow benefits. ### 2. Be Aware **Rating:** 0.5/5.0 stars **Reviewed by:** Farhad M. | Business Consultant and Strategic Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2023 **What do you like best about Apollo.io?** Previous Response: Zapier integration and perfect search filters, plus good options such as save searches and match criteria notifications. **What do you dislike about Apollo.io?** Previous Response: My recent interaction with Apollo left me disheartened. As a paying customer, I discovered that the pricing plan I had subscribed to was now offering more perks at a slightly higher cost. When I approached their support team to upgrade my plan, they declined, citing a rigid policy that tied pricing to the specific terms at the time of subscription. This inflexibility, especially for loyal customers, felt unfair and inconvenient. I believe Apollo should reconsider its pricing policies to provide a more equitable and customer-friendly experience. **What problems is Apollo.io solving and how is that benefiting you?** My recent experience highlighted an issue with their pricing policy, which made it less beneficial for me. Despite the potential benefits of their services, the lack of pricing flexibility hindered my ability to fully leverage their offerings, creating a less-than-ideal experience. **Official Response from Andy McCotter-Bicknell:** > Thanks for the candid feedback, Farhad. After seeing your review, our VP of Support reached out directly via LinkedIn because the email we have on file does not show any recent support interactions, which makes us think there may be a different email associated with your account. We also want to clarify that we do have ways to upgrade accounts mid-billing cycle, so what you described is not the experience we want customers to have. We’d appreciate the chance to look into this properly and make it right. If you’re open to it, please reply to our outreach with the email tied to your Apollo account so we can review the interaction in full. ### 3. Stay away from Apollo.io! **Rating:** 0.0/5.0 stars **Reviewed by:** Kevin N. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Apollo.io?** Nothing whatsoever is good about Apollo. Their onboarding and support are inexcusably bad. **What do you dislike about Apollo.io?** Nonexistent onboarding, nonexistent human support, quirky user interface. To make matters worse, instead of deleting my phone number post-trial, they appended it to customer records. I get calls asking for specific people. One caller was nice enough to tell me they got their data from Apollo.io. **What problems is Apollo.io solving and how is that benefiting you?** I needed email addresses and phone numbers for CEO/COO/CGO/CMO at US-based companies that were potential employers. More than half of their email addresses were wrong, and all of their phone numbers were wrong. The sample size was nearly 1,000 records. ### 4. Frustrating Signup Process and Usability Issues **Rating:** 0.5/5.0 stars **Reviewed by:** Нурлан A. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Apollo.io?** i thought they are good. but it was disappointing, that customer care disguises the reason they terminated account. **What do you dislike about Apollo.io?** I didn't like Apollo.io because I couldn't even sign up. It didn't sign me up and sent 20 times the same message. It was totally a mess, and it terminated the account without even beginning to use it. We couldn't use it, and we won't use it anymore. **What problems is Apollo.io solving and how is that benefiting you?** I used Apollo.io for data enrichment, but it didn't work as expected. It failed to sign me up, sending the same message multiple times. ### 5. Begging you not to buy this, save your GTM org **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Apollo.io?** There is nothing I like about this platform. I am an AE expected to make 20+ dials and 50+ touches per day, this platform makes it incredibly IMPOSSIBLE to do this at scale. The interface is NOT intuitive and creates more problems than good. I MISS Outreach and Gong SO much. **What do you dislike about Apollo.io?** There is not one thing I like about this platform. It makes high volume outreach incredible difficult and slows down my process. The enrichment of contacts (phone numbers and email) take a very long time to populate and 90% of the time is not accurate **What problems is Apollo.io solving and how is that benefiting you?** It is the GTM system my employer has chosen and apparently ruined our deliverability in our email domain. Absolute nightmare do not buy this ### 6. Pricey Changes Diminish Value for Small Businesses **Rating:** 0.5/5.0 stars **Reviewed by:** Paul M. **Reviewed Date:** December 19, 2025 **What do you like best about Apollo.io?** I initially liked Apollo.io because it brought multiple outreach tools together at a great price for start-ups. It combined tools for website visits, identifying contacts, and doing outreach. **What do you dislike about Apollo.io?** At present, Apollo.io is not a tool you should invest in if you don't have it already. The current goal seems to be to extract maximum revenue from customers. This meant taking parts of the existing functionality and charging it as an 'add on.' Most of the development is behind a paywall with extra charges, and in many cases, small businesses cannot benefit without buying multiple licenses. Apollo.io should review its approach for small businesses, especially those not based in the US. Currently, to use the dialing feature in the UK, you need to buy the next tier, but this is not available unless you purchase multiple licenses. So essentially, core functionality is not available to any SME outside of the US. **What problems is Apollo.io solving and how is that benefiting you?** Apollo.io initially solved problems by integrating multiple outreach tools, offering sales outreach and prospecting at a great price for startups. **Official Response from Andy McCotter-Bicknell:** > Thanks for the candid feedback. We appreciate you sharing what originally made Apollo valuable for your team. We want to clarify a couple of points. You do not need to upgrade to a higher tier or purchase multiple seats to use the Dialer. A single-seat Basic plan can purchase the Dialer add-on independently, including for use outside the US. The add-on is priced as a flat fee rather than per-seat, which we believe is more accessible for small teams compared to many alternatives. As Apollo has grown, we’ve invested heavily in features like inbound signals and dialing infrastructure, which come with real costs to operate and improve. Offering these as optional add-ons allows teams to pay only for what they need, while enabling us to continue investing in reliability and coverage. Supporting small and international businesses remains important to us, and we regularly review pricing and packaging to keep Apollo accessible. If you’d like, our team is happy to walk through your setup and make sure you’re aware of all available options. ### 7. Disappointing Support and Complicated Setup **Rating:** 0.5/5.0 stars **Reviewed by:** Dirk Z. | Investor & Advisor **Reviewed Date:** February 10, 2026 **What do you like best about Apollo.io?** Okay, email addresses, verified email addresses are good. **What do you dislike about Apollo.io?** I had a Basic plan and needed more credits, which I purchased. Unfortunately, I couldn't reduce the credits back to the normal price for the next month, and the increased credit amount was immediately displayed for the following month. As a result, I canceled Apollo.io and my plan was immediately switched to free, causing me to lose all credits. My plan would have continued for another three weeks, but Apollo switched to Free immediately after the cancellation, unbelievable! I also couldn't purchase any new credits because I was on the Free plan. I was advised to contact support. The support didn't respond at all. I had an important appointment where I needed to gain new leads and I was willing to pay for the additional credits. The support asked what my problem was, then they were no longer reachable, not even the next day. The support was the worst I have ever had. I never thought something like this would still be possible today. **What problems is Apollo.io solving and how is that benefiting you?** I use Apollo.io to acquire new customers, which is supported by providing verified email addresses. **Official Response from Andy McCotter-Bicknell:** > Hi Dirk, so sorry this happened. I can see why you’d be frustrated, especially with a deadline coming up. A couple clarifications from our side after digging in a bit: - When you cancel, your plan should stay active through the end of your current billing period (it moves to “pending cancellation,” not “Free” immediately). - The credits you purchased were not lost. They were applied to the enrichments you ran, and the contacts you saved remain saved in your account. - You’re right that purchasing add-on credits isn’t available on the Free plan. I shared your situation with our team and looks like they already reached back out to you so we can (1) walk through what happened, (2) help you get the credits you need if your plan is still active, and (3) make sure next month’s credit amount reflects what you actually want. ### 8. Unethical company **Rating:** 0.0/5.0 stars **Reviewed by:** Jay Y. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Apollo.io?** Good for prospecting and outbound sales. **What do you dislike about Apollo.io?** Unethical company. Charged to credit card without any confirmation page. I was evaluating whether to add team member to my basic plan and click on purchase to review the final price. Instead it immediately charged to my card without any confirmation page. Now speaking to support to reverse this transaction **What problems is Apollo.io solving and how is that benefiting you?** outbound sales and automated sequence ### 9. Completely awful **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2026 **What do you like best about Apollo.io?** Broad contact reach / database pool of contacts **What do you dislike about Apollo.io?** Intercom chatbot was not knowledgeable and human support is not offered in our plan, API was poorly documented, required too many steps, terminology is nonsensical "accounts" "records" "database" "contacts" "people" a tangled mess. **What problems is Apollo.io solving and how is that benefiting you?** It's supposed to make enrichment and outreach easy but it doesn't. ### 10. Used to be a great consolidation tool. **Rating:** 0.0/5.0 stars **Reviewed by:** Stephanie A. | Senior Revenue Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Apollo.io?** Apollo is a good consolidation product merging engagement system, calling system, and prospecting database in one tool **What do you dislike about Apollo.io?** The integration with HubSpot and Chrome Extension broke late summer/fall of 2025 causing us to be unable to sync contacts to sequencing directly from HubSpot The issue with Linkedin was also a red flag for us. We also had issue of job changes triggering email updates on key billing contacts in our system when the integration was set to never change email. The job change updates were not always accurate either. **What problems is Apollo.io solving and how is that benefiting you?** It was solving needing a single tool for prospecting. **Official Response from Andy McCotter-Bicknell:** > Hi Stephanie, thank you for the feedback! We did see multiple HubSpot + Chrome Extension sync problems in late summer/fall 2025, and those were resolved by October 2025. If you’re still seeing any trouble syncing contacts to sequences directly from HubSpot, we'd be happy to dig in and get it fixed quickly. ### 11. Inaccurate Information, No Customer Support **Rating:** 0.0/5.0 stars **Reviewed by:** Angela B. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Apollo.io?** The premise is promising, and it has many aspects that I actually enjoy. For example, the AI features are good on the surface. **What do you dislike about Apollo.io?** There's not enough space. 1. You have no customer support. It's all bot-based that runs you in circles. When I had a question, it gave me the wrong information. When I asked for more information, it then told me to reach out to support via email which isn't published anywhere. It's a horrible model for a SaaS. 2. The information is incorrect. It's wrong more often than not. When we look up our own company, it's missing most of our senior leadership. This isn't worth the money to get such bad information. 3. Apollo was kicked off of LinkedIn for their practices, which is the core of their data collection. It's not a good look. **What problems is Apollo.io solving and how is that benefiting you?** We were wanting a lead enrichment tool to enhance our sales strategy. ### 12. Very bad expirience **Rating:** 0.0/5.0 stars **Reviewed by:** Maroine e. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Apollo.io?** nothing at all, the most bad expirience I have ever had **What do you dislike about Apollo.io?** all of it but more importantly the credit usage and find rate **What problems is Apollo.io solving and how is that benefiting you?** it does not help me solve any problem it is a wast of money ### 13. Disappointing Credit Changes Undermine Long-Term Loyalty **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Apollo.io?** While the platform is easy to use and offers impressive features, I find it frustrating that they keep pushing all users to adopt their new feature updates, even when those updates aren't relevant to everyone. **What do you dislike about Apollo.io?** Apollo.io's new credit usage model is a poor decision, as it impacts all users, including those who have been with them for a long time. Having been a client for six years, I find this change unacceptable. The monthly credits have dropped from 10,000 to just 4,000, which is a significant reduction. What makes it even worse is that unused credits no longer roll over to the next month. They claim to offer a unified credit pool, but if that's truly the case, I should be able to use my leftover credits for other features. **What problems is Apollo.io solving and how is that benefiting you?** Prospecting **Official Response from Andy McCotter-Bicknell:** > Thanks for the thoughtful feedback, and for sticking with Apollo for six years. We’re glad the platform has been easy to use and useful for your team. On product updates: we hear you. We ship quickly, and not every new capability is relevant to every workflow. We’re continuing to improve how updates are introduced so you have more control and clarity on what’s changing and why. On credits: we understand why this may feel like a step backward, especially if you were used to a higher monthly credit allotment and rollover. A couple clarifications that may help: Unified credits means the same credit pool can be used across multiple actions (email, mobile data, etc.), so you can put usage towards what matters most to you that month. Unified credits does not mean rollover. Unused credits resetting monthly is a separate policy. We also want to acknowledge the broader point: earlier plans did include unusually high email credits for even a single seat, and we’ve adjusted packaging over time as we’ve expanded coverage and invested in data, infrastructure, and new capabilities. We still aim to keep Apollo materially more cost-effective than alternatives, but that doesn’t make this change any less frustrating if you've grown used to that credit allotment. If you’re open to it, our team can review your current plan and workflow to make sure you’re using everything as efficiently as possible, and share options to get closer to the volume you need. ### 14. Unilateral Contract Changes Without Notice **Rating:** 0.0/5.0 stars **Reviewed by:** Tomas M. | Chief Commercial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Apollo.io?** Complete platform but lack of transaprency **What do you dislike about Apollo.io?** I cannot recommend Apollo based on their practice of automatically migrating customer accounts to different plans without prior notification or consent. After contracting for specific features and pricing, my account was unilaterally moved to a "new plan variant" as part of their "consolidated credit system," fundamentally altering what I paid for. When I contacted customer service, they refused to honor the original contracted terms, citing that "plan variations and pricing are automatically generated" and they are "unable to adjust or honor previous pricing." This approach represents a breach of contractual trust and creates uncertainty for business users who need reliable service agreements. Potential customers should be aware that your contracted terms may be subject to automatic changes without your consent, making Apollo unsuitable for businesses requiring contractual stability and transparent communication. **What problems is Apollo.io solving and how is that benefiting you?** It was helping me a lot until they started playing with the fees. ### 15. Mixed Features, Poor Value for Small Teams **Rating:** 0.5/5.0 stars **Reviewed by:** Gary R. **Reviewed Date:** November 12, 2025 **What do you like best about Apollo.io?** I appreciate that Apollo.io is quite a wide platform with multiple features that make it valuable for our sales outreach and automations. I find its seamless operation really useful as it efficiently integrates the process from identifying data based on signals to sending out emails, and finally, looping back into our CRM. This seamless flow significantly aids in maintaining a consistent and streamlined workflow. Additionally, the initial setup of Apollo.io was pretty great, which made the onboarding process smooth for our team. **What do you dislike about Apollo.io?** I find the new system of credits in Apollo.io problematic because it essentially renders the entire tool useless and unworkable for me. It no longer offers value for money, particularly targeting large businesses while becoming quite hostile towards smaller companies. This change has stripped away a lot of valuable functionality and tools, feeling like a regression rather than progress. **What problems is Apollo.io solving and how is that benefiting you?** I use Apollo.io for seamless sales outreach and automation, from data identification to email sending, integrating with our CRM efficiently. **Official Response from Andy McCotter-Bicknell:** > Hey Gary - so sorry to hear the new credit system is giving you issues. We'd love to hear more about what your experience is and how we might be able to make things better for you. Would you be open to connecting with our team? Feel free to email me if so: andy.mccotterbicknell@apollo.io ### 16. Disappointing Support, Sudden Pricing Changes **Rating:** 0.5/5.0 stars **Reviewed by:** Abhi B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Apollo.io?** I like the fact that Apollo.io has an easy-to-use API. It fills in the gap for lead flow, and the API can enrich information. **What do you dislike about Apollo.io?** I think, like, customer support is horrible. It has gone horrible in the recent, one year or so. They have also changed their pricing, and they have almost reduced the credits without any notice. They are not honoring the original deal terms. And they just keep, like, you know I mean, it's it's very disappointing to see Apollo.io go this way. **What problems is Apollo.io solving and how is that benefiting you?** I use Apollo.io for prospecting and outreach, specifically for getting high intent LinkedIn data. ### 17. Bad Experience **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Apollo.io?** Over time, the app has noticeably degraded in quality. At this point, there are better apps available. **What do you dislike about Apollo.io?** Everything about this has been frustrating. Their support is pathetic, and they increased the pricing without any prior notice or information. **What problems is Apollo.io solving and how is that benefiting you?** Prospecting and identifying new leads ### 18. Predatory Pricing Overshadows High Lead Volume **Rating:** 0.0/5.0 stars **Reviewed by:** Huang P. | Chief Data Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Apollo.io?** I like the leads provided by Apollo.io because they are good for outreach. **What do you dislike about Apollo.io?** I really dislike their predatory pricing. The fact that credits don't roll over and they charge extra in subsequent months if you don't change your plan is super annoying. Plus, there are no refunds. We're considering switching because of these pricing extortion policies. **What problems is Apollo.io solving and how is that benefiting you?** I use Apollo.io for lead generation. It solves getting data on leads, and the volume of leads is good for outreach. **Official Response from Andy McCotter-Bicknell:** > Thanks for the candid feedback, Huang, and I’m sorry this has been frustrating. Our pricing is designed to be competitive and includes a generous credit allocation per seat, but we hear you on rollover and refund expectations. For monthly plans, you can cancel anytime and you won’t be charged for future months; we typically don’t refund the current term. If you’re open to it, reach out to our support team and we’ll review your specific situation. ### 19. 0 stars would actually be a generous… **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Apollo.io?** Absolutely nothing in 2025/2026 and beyond. **What do you dislike about Apollo.io?** 0 stars would actually be a generous rating. Apollo.io has officially earned the title of the most brilliantly counter-intuitive company I have ever encountered. It seems they are working tirelessly—heroically, even—to stop customers from… paying for their services. A bold strategy. As a long-time recurring paid customer, I was simply doing what I always do: manually saving companies to my “Saved” tab so I could review them later and, as usual, proceed to purchase more licenses and leads. But in the middle of this very routine process, Apollo decided I was unworthy and issued a permanent ban. No warning, no alert, not even a friendly “Hey, you're adding a lot today”—just a sudden digital exile. When I asked support for an explanation, I was informed that I had added “too many companies in one day.” Fascinating. Especially since Apollo did not notify me once, at any point, that such a limit even existed. The first and only message they managed to send was the ban itself. Professionalism at its finest: execution first, communication never. To add to the spectacle, Apollo’s customer service closed tickets with impressive speed—faster than they respond to actual questions, of course—ensuring I couldn’t even reply to their beautifully crafted copy-paste “you are banned” scripts. And the irony? Priceless. Apollo.io, a company permanently banned from LinkedIn for scraping LinkedIn, now banning paying customers who manually save companies. Truly poetic. And meanwhile, the market is full of scrapers offering the same data for a fraction of Apollo’s prices. You would think Apollo would want to hold onto the recurring customers they still have. But no—innovation knows no bounds. So what does this ban mean for me? Absolutely nothing. I have 20+ employees with their own Apollo subscriptions. They will continue the work, and we will continue paying—well, we would have, before Apollo demonstrated their unique approach to customer retention. Naturally, I instructed my team not to renew their subscriptions in January. So Apollo will be waving goodbye to over 20 subscriptions at $99 each every month. We’ve already received excellent offers from third-party providers. And honestly? I’m laughing. This ban is saving us a small fortune. For around $70, we’ll get the same list of companies and 50,000 verified leads—while Apollo would like to collect roughly $800 for those leads plus 20×$99 in subscriptions. So, bravo. Truly. A company apparently desperate for revenue has chosen to throw away over $2,000 a month by banning a long-time paying customer without warning. A business masterclass. **What problems is Apollo.io solving and how is that benefiting you?** It's not solving anything at the moment, even when I was not banned for nothing the quality of data was AWFUL - over 80%+ of company leads were absolutely useless companies even after filtering, not speaking of email provided - ALWAYS verify after getting leads from Apollo, otherwise you 100% will get bounces ### 20. Non working site - no customer service - no phone number listed - no refunds! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Apollo.io?** They're advertising - they do a decent job of luring unsuspecting people to use their site **What do you dislike about Apollo.io?** They post no phone number or physical location. I paid for one month $69 and received one 45 minute intro session (which did not show me how to actually use the site to send out emails). I watched at least 10 training videos - which do not show you how to use the site in a step by step way. I submitted numerous help tickets - and no one could either help me or tell me what was wrong. After ten days of this frustration, I cancelled my account and requested a refund. Ten days later I was send an email saying my account was cancelled, but no refund would be coming my way - as they never provide refunds. **What problems is Apollo.io solving and how is that benefiting you?** How to protect my credit cards from being abused by businesses like this. ### 21. Good Lead Gen Data, But Poor Support and Unkept Sales Promises **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Apollo.io?** Lead Gen quality is good, phone numbers and emails are available most of the time **What do you dislike about Apollo.io?** Poor Support, promises during sales process not fulfilled. **What problems is Apollo.io solving and how is that benefiting you?** lead gen-it helps us reach out to our prospects **Official Response from Andy McCotter-Bicknell:** > Glad to hear our data has been useful, but sorry to hear your experience with support and sales fell short. We’d like to look into this and help make it right. If you’re open to it, please reach out to me directly (andy.mccotterbicknell@apollo.io) and share the support ticket number along with the email address tied to your support interaction so our team can investigate what happened and work to resolve it! ### 22. Best to Avoid **Rating:** 0.0/5.0 stars **Reviewed by:** Steven S. | Head of Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Apollo.io?** A tool that does everything, but does nothing. There is nothing I like about Apollo. Don't get it **What do you dislike about Apollo.io?** SFDC integration is a nightmare. Support also is outsourced overseas and does not actually resolve the tickets. Avoid at all costs. **What problems is Apollo.io solving and how is that benefiting you?** Apollo only give me more problems. It does not solve any problems. ### 23. Worst support EVER. Sambolic **Rating:** 0.5/5.0 stars **Reviewed by:** Barak B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Apollo.io?** Data is good and deep. It's clear how to upload lists. **What do you dislike about Apollo.io?** Firstly, support, just a shame. We encountered an issue with reaching the row limit due to duplications and tests, but they never mentioned a limit. After explaining, one support agent said they would fix it, but her team leader did not vouch for her words. They didn't listen and didn't help us. UI is outdated, and sometimes when you upload a list, there is a bug in the uploading screen, but they still count the rows. **What problems is Apollo.io solving and how is that benefiting you?** Lack of personal data ### 24. Cool tool, but customer service kills it for us. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Apollo.io?** The automation, signal creation, buyer intent, and customizations are incredible, and the price is definitely where it should be **What do you dislike about Apollo.io?** The support you get with Apollo is non-existent. The first red flag is that there is no option to call support. At all. First, you have to go through their AI layer, which is never good at solving your issue. Then, you have to enter a support chat with a team member. Responses are slow and vague, and often, they don't understand what the problem is, even with videos and screenshots. Then they have to move the conversation to email. Even the simplest issues take days to resolve. Other than that the software is very slow and takes forever to load, and every little change you make in a search initiates a 10-60 second wait time. I think Apollo is great for low-budget startups, but if you have the money, I recommend checking out ZoomInfo instead. **What problems is Apollo.io solving and how is that benefiting you?** The AI and workflows are incredible and I think could save a ton of time for marketers and GTM engineers down the line. ### 25. Refused to refund, missing essential features **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Apollo.io?** They have a good dataset and the product is straightforward to understand and use. The user experience is also well-designed and intuitive. **What do you dislike about Apollo.io?** They miss fundamental features (like choosing the sender name) but you only realize after you’ve purchased and then they simply refuse to refund. The credit system is also very dodgy. They say you only need credits to enrich leads but I could correct a spelling mistake in one of my sequences unless I bought more credits. Really not a good experience for me this time. **What problems is Apollo.io solving and how is that benefiting you?** Finding and contacting leads ### 26. Did not render us any results **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Apollo.io?** I would say the best thing about Apollo is the price, it seems very reasonable. **What do you dislike about Apollo.io?** Intent just doesn't render the results I was expecting in a metro market. **What problems is Apollo.io solving and how is that benefiting you?** We are an IT firm looking to grow our business and want to identify businesses looking for our services. I really wanted to love Apollo, but it just didn't help us at all in the week we used it. I am not sure if their database isn't big enough yet or what the deal is. I am familiar with competitive tools, but this did not render even a fraction of the results I typically see. To be very clear, in a metro market, it found me 0 results, when I am used to seeing 20-30 per day. We went through the training, we reached out to support, it just never got better for us. Ultimately we just cancelled it today. ### 27. 14,000 Mobile Phone Credits Lost and No Real Support: My Frustrating Experience with Apollo.io **Rating:** 0.0/5.0 stars **Reviewed by:** Pierre P. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Apollo.io?** It combines a robust data tool, effective email sequencing capabilities, and workflow automation features, all within a single platform. **What do you dislike about Apollo.io?** Over the span of three months, 14,000 phone credits were used by just four team members. As soon as I reported this anomaly, Apollo.io’s customer service initially blamed me, citing a configuration error on my part. However, after reviewing the activity logs, I discovered that one of their own team members had actually made this configuration using a special “godmode” access. While Apollo.io acknowledged its mistake, I have yet to receive any concrete solution after nearly a week. Even worse, I’m constantly being passed from one department to another, with no corrective action or quick restoration of my credits. This poor handling has severely impacted my business, and I strongly advise against using Apollo.io for anyone seeking a reliable and responsive service provider. **What problems is Apollo.io solving and how is that benefiting you?** It combines a robust data tool, effective email sequencing capabilities, and workflow automation features, all within a single platform. On top of that, the built-in data visualization allows me to quickly interpret performance metrics and make data-driven decisions. This all-in-one solution significantly streamlines my daily tasks and saves me time by reducing the need to switch between multiple tools. **Official Response from Andy McCotter-Bicknell:** > Hey Pierre! So sorry about this experience. I double checked with our team and it sounds like the credits were refunded to your account last week. If there's any outstanding items that need to still be addressed, please feel free to email me at andy.mccotterbicknell@apollo.io and we'll get things taken care of for you! ### 28. Apollo.io Thieves, Liars and Scoundrels **Rating:** 0.0/5.0 stars **Reviewed by:** Adam W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Apollo.io?** Nothing - run for the hills, seriously the data is bad, the billing is worse, and the customer no service even worse! **What do you dislike about Apollo.io?** DO NOT USE Apollo.io, run for hills with apollo.io - the data is poor quality, the billing will drain you before you understand what hit you, and they will then keep taking money over and over and refuse to refund even when you cancel and they keep going to take your money. For the data quality reasons alone, run, for the peace of mind don't give them a credit card unless its a one use number, these guys will steal from you. **What problems is Apollo.io solving and how is that benefiting you?** It didnt solve anything but steal money ### 29. Horrible in every possible way **Rating:** 0.0/5.0 stars **Reviewed by:** Mike M. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Apollo.io?** absolutely nothing. Software doesn't work, and support is complete idiots **What do you dislike about Apollo.io?** horrible experience. I fallowed all of their instruction and software still doesn't work. Support is complete idiots and they refuse to give me refund. **What problems is Apollo.io solving and how is that benefiting you?** not at all. Support is complete idiots ### 30. Wouldn't Work With Us on Business Terms + Product Has Limitations **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Apollo.io?** Price is generally cheaper than SalesLoft or Outreach. It is easy to integrate and get running on it. They also have a relatively good prospecting database. But that is about it. **What do you dislike about Apollo.io?** Apollo has multiple issues. On the feature / usability side: - We kept getting flagged by Google (and therefore reps were locked out of accounts) because we were "mass marketing" from personal corporate email addresses -Apollo had multiple days where their system just went down entirely for several hours (one of them was like a whole day). This meant our reps couldn't do much. -Lacks the sophisticated features tools like Outreach or SalesLoft have to manage reps, report on reps, and prioritize follow up for reps. Also lacks more sophisitcated workflows. On the business side, poor customer support. We've been long time users of Apollo and they called us "long-standing partners." When it came time to renew this year, we asked for an extension due to some internal changes before we committed to a longer contract only to have them deny it. All of a sudden, we weren't "long-standing partners" that they wanted to keep on platform. They made us downgrade to month-to-month, losing any longstanding discounts we had prior. Then they failed to tell us that with the downgrade, we would lose out on international dialing. We're actively looking for a new platform because Apollo just can't cut it and didn't even wnat to try and rescue the business. Stay away from these guys unless you want headaches. Only reason to go with them is if you absolutely don't have the budget and just need something. **What problems is Apollo.io solving and how is that benefiting you?** They were helping us automate some of our followup for SDRs and AEs. But see my other comments on what is going wrong. ### 31. Outdated data and far more expensive than others **Rating:** 0.0/5.0 stars **Reviewed by:** Ayan W. | Founder & CEO, Animation, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about Apollo.io?** Leads enrichment and their new feature called AI Filter but it's cost you a credit again. **What do you dislike about Apollo.io?** The data is outdated, and the available credits are quite limited. A new tool on AppSumo called Muraena.io is significantly more cost-effective and superior to Apollo. Apollo needs to update their data. **What problems is Apollo.io solving and how is that benefiting you?** Apollo help me to find company leads through their enrichment so, I find company website with their name but out of 72 Apollo find only 7 or 8 where as Chat GPT find all. ### 32. Horribly inaccurate for prospecting **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Apollo.io?** They have some cool new features - not sure if they work, since we use apollo as a prospecting tool **What do you dislike about Apollo.io?** Contact info is frequently missing or incorrect. I end up spending half my day calling wrong numbers and disconnected numbers. Mobiles are also frequently wrong. The credit system for unlocking mobiles / emails is clonky and time consuming and interrupts sales flow. We only use the prospecting functionality (ie getting contact info /email/phone numbers) and that piece is 100% trash compared to other tools I've used. **What problems is Apollo.io solving and how is that benefiting you?** We use apollo to pull leads and contact info into our CRM. IT does a very poor job, and the contact info is inaccurate . ### 33. Atrocious **Rating:** 0.0/5.0 stars **Reviewed by:** Nick B. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Apollo.io?** Horrible tool that doesn't have any benefits over Zoominfo. Dont know how you're still a business **What do you dislike about Apollo.io?** The tool is atrocious. Almost every number you get is invalid. Using it in tandem with Orum and it makes 1/20 CONNECTS you get the correct person **What problems is Apollo.io solving and how is that benefiting you?** There are 0 business problems they're helping us solve, only creating more ### 34. asdfasdfasdfasdfasdf **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Apollo.io?** asdfsadfasdfasdfasasdfasdfasdfasdfasdfasdfasdfasdf **What do you dislike about Apollo.io?** asdfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdf **What problems is Apollo.io solving and how is that benefiting you?** asdfasdfasdfasdfasdfasdfasdfasdf ### 35. The Worst Customer Experience in SaaS History **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew G. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Apollo.io?** The concept is neat enough, combine ZoomInfo and a tool like Salesloft/Outreach into one. Great for any scaling company who wants to kill two large birds with one stone. They also have some other useful features like call recording (Gong), scheduling (Chili Piper). Of course each individual piece might not be as strong as any of the individual tools, but when you combine all into one, it's easy for sales reps to live in just one tool for everything sales related. The only thing they don't have is a CRM. **What do you dislike about Apollo.io?** The customer service is literally the worst I've ever experienced in tech, likely because they are scaling so fast. It is unimaginably bad. Like worse than Comcast, and I'm sadly not even joking. At least Comcast will resolve your issue after hours of pain. I've been going back and forth with this team for about 6 months now and they still refuse to dedicate even one resource to solving my issue, namely that when I dial, their dialer stops working randomly. This happens relatively frequently, it used to happen once a week. It hadn't happened for a few weeks so I got cozy and assumed they'd fixed it, but it just happened again. I thought hey I can submit another ticket, but what's the point, they literally won't help me. This rep who was "helping" kept making send screenshot after screenshot and video after video of the EXACT SAME ISSUE. Absurd. Frustrating. I could use more colorful words. So yeah, if you have any issues with Apollo, good luck. It's still good/neat tech, but I am at a loss of words for their abyssmal customer service. If I had the budget I'd piece together a bunch of other tools than deal with this. It's so painful to not be able to dial. Takes enough energy to muster the spirit to dial, and to have your tool not work. For some reason when I dial, it will say ringing, but it won't ring or make a sound. Happens all the time and I've tried their basic debugging tips like clearing cache and what not. Anyways, I would recommend this product if you absolutely need these tools and you don't have a budget to use others. **What problems is Apollo.io solving and how is that benefiting you?** Having to purchase 3-4 sales tools to achieve what Apollo does. ### 36. Terrible support and sales departments, total chaos. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Apollo.io?** Large selection of leads, although with mixed quality. **What do you dislike about Apollo.io?** Terrible support and sales departments, total chaos. Unfair pricing, every client gets completely different prices and terms Super complicated pricing model Billing department changing your plan without permission A lot of miscommunication A simple billing question causes you to get routed to 5 different departments over 2 weeks. **What problems is Apollo.io solving and how is that benefiting you?** Lead gathering ### 37. I literally hate your company.Top 3 worst support experiences of my life, never felt more helpless. **Rating:** 0.0/5.0 stars **Reviewed by:** Ian C. | Head of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Apollo.io?** Your support team has made me feel helpless. Good tool other than that. **What do you dislike about Apollo.io?** Your support team and processes. We have been trying to access one of our accounts for over a month, but your team is telling us we providing the last 4 digits of the card incorrect - this is wrong on your end becasue I sent a screenshot of the card AND showed a billing statement from your company confirming the last 4 digits of the card. AND we are using the same exact card for my ian@athletesthread.com account. 3 different proofs of the correct last 4 digits of the card but support still won't escalate or help. **What problems is Apollo.io solving and how is that benefiting you?** Sales ### 38. Spam **Rating:** 0.0/5.0 stars **Reviewed by:** Alan J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Apollo.io?** Nothing to be liked, they spam my inbox like no one else **What do you dislike about Apollo.io?** Apollo spamed my inbox even after I repeatedly requested them to take me off the mailing list they keep spaming me **What problems is Apollo.io solving and how is that benefiting you?** Apollo has not solved any problem infact they spamed my inbox even after I requested them multiple times to take me off the mailing list. ### 39. bad experience with apollo waste of my money **Rating:** 0.0/5.0 stars **Reviewed by:** andrew o. | CEO and owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Apollo.io?** the price was a lot less than zoominfo but they never told me there is no customer phone support **What do you dislike about Apollo.io?** no live interaction with anyone. turned out to be worthless to me as i could not get help using it. I threw away $1000 **What problems is Apollo.io solving and how is that benefiting you?** None whatsoever. no emails , no appointments, no sales. ### 40. Bad company with Bad Data **Rating:** 0.0/5.0 stars **Reviewed by:** Scott D. | not applicable, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Apollo.io?** Nothing there is no upside to Apollo they sell bad info **What do you dislike about Apollo.io?** They sell bad outdated info and have hoops to try and get your number removed from thier lists **What problems is Apollo.io solving and how is that benefiting you?** bad information outated contacts no good leads ### 41. Bugs, bugs and bugs **Rating:** 0.0/5.0 stars **Reviewed by:** Ksenia B. | Head of Sales Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Apollo.io?** Love the data & filter variety, it's very easy to use, enjoy plays a lot. **What do you dislike about Apollo.io?** No features to support your business & outreach growth. To name a few, no way to connect inboxes in bulk or pause a few of selected sequences, plays become a mess very quickly if you have more than 5 of them. But the worst part is discovering a bug every other minute I use a tool, there're everywhere to the point it becomes impossible to use Apollo. **What problems is Apollo.io solving and how is that benefiting you?** We're a fast grwoing startups and mostly use Apollo to run email sequences for customer acqusition ### 42. Unverified emails with lots of bounces and bad phone numbers **Rating:** 1.0/5.0 stars **Reviewed by:** Sarah E. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Apollo.io?** Being able to filter helps a ton when it filters correctly **What do you dislike about Apollo.io?** Even when I select to only import verified emails, I still get way too many email bounces. And 9 times out of 10 the phone numbers are incorrect **What problems is Apollo.io solving and how is that benefiting you?** It helps us find potential industry users ### 43. Worst support service **Rating:** 0.0/5.0 stars **Reviewed by:** Mohammad O. | Export Sales Manager, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2024 **What do you like best about Apollo.io?** They have the worst support service & team. I have problem in sending emails (All are verified emails). When I use Email or sequence tools to send it to verified leads, the email not recieved & return back as junk, failure email deliver & blocked. Till today the support team didn't resolved. I followed all their settings recommendations & as all the articles & videos in the website & as they sent me, But they still esclating & passing the problem from one rep. to the other one and so on. Theyare just requesting screenshots & videos to describe and to proof the problem, and after this, they sending me some settings recommendations, artivles & videos and at the end they send or esclate the problem to other rep. to repeat all above again. since subsciption date 01/05/2024 till today they didn't resolve the problem. In addition to the poor service, the presence of incompetent representatives, the refusal to fix the problem, and their lack of the slightest communication skills with customers, they are sometimes treated with disrespect and impoliteness with the customer, using tactless words, and making unreal and illogical accusations just to escape from the problem and not even helping with the solution. They also deal with customers very condescendingly, as if they are more honest than everyone, and they are the only ones who know these techniques and are the only ones in them. Second problem is their data in Africa too little, and lot of no information. **What do you dislike about Apollo.io?** I found most of needed tools in one solution Those are most of used & needed tools that I found them in Apollo (Lead generation for persons & companies with all details, integration with LinkedIn (sales navigator) and other tools, capturing websites data like (leads or employees, company info. contacting details, insights,...etc), data enrichments, integration with CRM, sending emails with trigers, sending sequence emails with analysis, Using AI, Fast download & upload lists, huge online contacting database for B2B accounts & leads, Automated sales cycle). **What problems is Apollo.io solving and how is that benefiting you?** They didn't solved it, till today they passing my broblem between them like a ball. They benefiting me only in lead generation for some countries ### 44. Horrible! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Apollo.io?** it has a lot of features for the basic plan **What do you dislike about Apollo.io?** Apollo does not clarify a lot of things when upselling to higher plan. i needed to email IDs and hence it made me upgrade. however the upgrade plan did not specify that they didn't have sender profiles. Such a freaking mess **What problems is Apollo.io solving and how is that benefiting you?** Getting emails ### 45. AWFUL - avoid at all costs **Rating:** 0.0/5.0 stars **Reviewed by:** Jacob P. | CEO & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Apollo.io?** Nothing, it's awful. The numbers are wrong 60% of the time, the dialler never works. It's buggy. **What do you dislike about Apollo.io?** The numbers are terrible for the UK and I've also found for the US are poor. The chrome extension barely functions, I get about 100 debug errors from Twillio on every web page I load. The support is useless. They don't have basic funtionality e.g. ability to have a US and UK number to call different regions. The data is terrible. The dialler cuts out all the time and I would genuinely say that around 30% of my calls don't even go through as there is some sort of bug. **What problems is Apollo.io solving and how is that benefiting you?** None - it was meant to solve cold calling abilities and numbers and it hardly functions. ### 46. Created more work for Sales Team **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Apollo.io?** I liked the "pull mobile " number feature however it was a hit and miss. Having apollo icons to work through sales force was nice when it worked. Still needs work on integration side. Customer support was good, I felt it didn't take long for them to get back to you however the issues wasn't always resolved. **What do you dislike about Apollo.io?** Lots of internal bugs. Phone calls didn't patch through often. Notes section is incredible small and tedius to scroll through. Incoming calls went straight to vm if having calls forward to your phone. Menus jump around when selecting dispositions. Once a prospects goes through a cadence they cant repeat it unless you remove it and then add again. The list goes on and on. **What problems is Apollo.io solving and how is that benefiting you?** Unfortunately it created more problems than solving any. ### 47. good filters bad data **Rating:** 1.0/5.0 stars **Reviewed by:** Aarav G. | Account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Apollo.io?** good filters as good as likededin premium filters **What do you dislike about Apollo.io?** bad data, email hitting in spam or bounce back for close tp 50% of the time as of bad data **What problems is Apollo.io solving and how is that benefiting you?** get cold leads data ### 48. Horrible customer service - account deleted without notice **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Apollo.io?** Good to use/navigate (except for data import/exports) **What do you dislike about Apollo.io?** Inaccurate data, but that's understandable in this line of business Our account was deleted without any notice, follow ups to restore our account or retrieve our data went no where. **What problems is Apollo.io solving and how is that benefiting you?** get lead data and insight to prospect customer ### 49. A lot of bugs with data enrichment **Rating:** 1.0/5.0 stars **Reviewed by:** Dave R. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Apollo.io?** The contacts database is very good. High quality data and continually refreshed. **What do you dislike about Apollo.io?** There are a lot of bugs with the "data enrichment" section of the product. I've escalated a few of them to support who confirmed the product bugs and routed to engineering to patch with unclear timelines on when they will be fixed. Data enrichment is basically useless until these bugs are fixed. **What problems is Apollo.io solving and how is that benefiting you?** Apollo.io acts as our contacts database for populating contacts & accounts in Salesforce, as well as enriching contacts & accounts with data like employee count, LinkedIn profiles, etc. I do not email out of Apollo. ### 50. Decent data. Poor customer support. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Apollo.io?** Their data is on par with other top providers. The chrome extension works well. **What do you dislike about Apollo.io?** Primiraly overseas customer support takes 12+ hours to answer chats. Doesn't address core questions that have been raised. Trying to do too much. I turned on some setting that just burned through credits with no oversight by me. No one seems to know what, but they did want to export the contacts that I didn't generate. Escalation to the engineering team (because no one could figure out how the contacts were discovered) took 8 days. **What problems is Apollo.io solving and how is that benefiting you?** They're a sales intelligence platform, primarily that means finding goog contact data. It wasn't benefitting me at all because it randomly blew through my credits and I couldn't use it for target search. ## Apollo.io Discussions - [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 11 comments, 6 upvotes - [How do I submit my business to apollo](https://www.g2.com/discussions/24356-how-do-i-submit-my-business-to-apollo) - 11 comments, 4 upvotes - [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes - [Linkedin](https://www.g2.com/discussions/apollo-io-linkedin) - 2 comments, 2 upvotes - [View Apollo.io pricing details and edition comparison](https://www.g2.com/products/apollo-io/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A43%3A34+-0500&secure%5Bsession_id%5D=c5bc1520-5af5-42bd-b6d7-0bd19e4ebabf&secure%5Btoken%5D=2abe95bad32ab1ce86290d463e8dc0b2b43eef29bae027a54809ff03697d64d2&format=llm_user) ## Apollo.io Integrations - 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Calendar Sync - CRM - Conversation Intelligence - Lead Qualification - Strategic Planning - Customizable Reports - Visual Analytics - Customer Profiles - Activity Tracking - Alerts/Notifications - Contact Database - Lead Scoring - Data Import/Export - Data Cleansing - Prospecting Tools - Sentiment Analysis - Multi-Channel Data Collection - AI Copilot - Dashboard Creation - Engagement Tracking - Generative AI - Lead Generation - Interaction Tracking - Predictive Analytics - Customizable Templates - Collaboration Tools - For Sales Teams/Organizations **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Lead Intelligence** - Market Insights - Account-level Insights - Lead Analysis **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Dialing Options** - Preview Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Data Availability** - Contact Data Availability - Account Data Availability - Offline Data - Real-Time Data - Intent Data **Voice** - Accuracy **Lead Intelligence** - Lead Validation - Lead Enrichment - Lead Quality - Lead Analysis - Browser Extension **Lead Monitoring** - Features - Performance - Identification - Lead Capture **Matching** - Priority Matching - Account Tiebreakers - Fuzzy Matching **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Calendar View** - Multi-Calendar View - Customizable Viewing **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - Generative AI **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Lead Mining** - Cross-system Integration - Proactive Assistance **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Social Media Integration - Third-Party Integrations **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Marketing Account Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Lead Intelligence** - Market Insights - Account-level Insights - Lead Analysis **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Training** - Playbook Creation **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Formatting** - Rich Text Editor **Platform Additional Functionality** - Third-Party Integrations - Topic Customization - Natural Language Processing (NLP) - Alerts **Transcription** - Speaker Identification - Timecode Management - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Data Capture** - Mobile - Websites - Social Media - Data **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management - Email Management - Knowledge Base Management **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Agentic AI - Lead Intelligence** - Cross-system Integration **Agentic AI - Email Verification** - Decision Making **Additional Functionality** - Email Management - CRM - Fraud Detection - Data Verification - Lead Management - Contact Database - Spam Detection - A/B Testing - Email Distribution - Disposable Email Detection - Activity Dashboard - Unsubscribe Database - Syntax Check - AI Copilot - Data Import/Export - Spam Analysis - Subscription Management - Campaign Segmentation - Secure Data Storage - Third-Party Integrations - Duplicate Detection - Email Templates - Real-Time Monitoring - Contact Management - Anti Spam - Recipient Validation - Drag & Drop - Delivery Tracking - Email Marketing - Email Alerts - Bulk Email Verification - Drip Campaigns - Activity Tracking - Data Capture and Transfer - Bounce Rate Analysis - Catch-all Server Detection - Customer Database - Single Email Verification - Monitoring - Bulk Send - Spam Blocker - Mailing List Management - Email Tracking - Reporting & Statistics - File Transfer - Real-Time Data - Real-Time Analytics - Compliance Management - API - Domain Check - Email Address Extraction **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Marketing Campaigns** - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Feedback** - Review - Scorecard - Leaderboard - Real-Time Updates - Notifications **Discovery** - Lead Management - Scoring/Ranking - Lead Context - Pipeline Management - Workflow Management - Opportunity Management - Task Management - Contact Management - Calendar Management - Email Management - Campaign Management **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Content ** - Content Ideas - Content Generation **Editing** - Collaboration - Spell Check and Punctuation - Synchronous Editing - Translation **Analytics** - Export/Import - Reporting **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations - Calendar/Reminder System **Additional Functionality** - Event Triggered Actions - Lead Generation - Lead Notifications - Generative AI - Lead Capture - Reporting/Analytics - API - Customer Journey Mapping - Real-Time Reporting - Lead Qualification - Multi-Channel Attribution - Customer Segmentation - Database Support - Summary Reports - Prioritization - Pipeline Management - Customizable Reports - Conversion Rate Optimization - Customer Database - Search/Filter - Activity Tracking - Trend Analysis - Lead Management - Performance Metrics - Content Marketing - Reporting & Statistics - B2B Lead Generation - Real-Time Updates - AI Copilot - Web Traffic Reporting - Data Import/Export - Customer Activity Tracking - Behavior Tracking - Competitive Analysis - Predictive Analytics - Contact Database - Sales Management - Activity Dashboard - Built-In Database - Real-Time Notifications - CRM - Contact Management - Real-Time Analytics - Data Visualization - Lead Nurturing - Sales Trend Analysis - Pipeline Reports - Customer Profiles **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs - Deal Management - Sales Pipeline Management - Lead Management - Contact Management - Workflow Management - Territory Management - Sales Activity Management **Marketing Campaigns** - Customization **Campaign Execution** - Prioritized Accounts - Trending Accounts - Email Campaigns **Management** - Conversion Viability - Workflow **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Integration** - Data Security - API - Integrates With Existing Applications - Real-Time Data **Customization** - Web Forms - Personalization - Templates - Integration - Social Media Integration - Customizable Forms - Customizable Templates **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Content Generation** - Creativity - Content Accuracy **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Lead Segmentation - Conversion Tracking - Activity Dashboard - A/B Testing - AI Copilot - Pipeline Management - Drag & Drop - Reporting & Statistics - Multi-Campaign - Prospecting Tools - Customizable Fields - Lead Distribution - Event Triggered Actions - Engagement Tracking - Generative AI - Chat/Messaging - CRM - Email Marketing - Template Management - Lead Nurturing - Customizable Branding - Contact Management - Contact Database - Email Management - Real-Time Notifications - Customer Segmentation - Surveys & Feedback - Campaign Management - Activity Tracking - Alerts/Notifications - Data Extraction - Lead Notifications - Reporting/Analytics - Dashboard - Business Card/Badge Scanning - Lead Generation - Customer Database - Autoresponders - Lead Qualification - API - Forms Management - Visitor Tracking - Lead Management - Campaign Analytics - Search/Filter - Campaign Planning - Lead Scoring - Email Tracking - Drip Campaigns - Campaign Segmentation - Lead Verification/Validation - Source Tracking - Calendar Management - Reminders - Interaction Tracking - Opportunity Management - Sales Reports - Document Storage - Sales Trend Analysis - Monitoring - For Sales Teams/Organizations - Sales Forecasting - Workflow Management - Task Management **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Data Synchronization - Analysis - Sales Trend Analysis - Demographic/Firmographic Data - Real-Time Data **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data Availability - Marketing Account Intelligence ** - Technographic Data Availability **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Additional Functionality** - Drag & Drop - Interaction Tracking - Customizable Fields - Multiple Scoring Models - CRM - Customer Segmentation - Predictive Analytics - Prioritization - Lead Qualification - Contact Database - Reporting & Statistics - Alerts/Notifications - Email Marketing - Lead Nurturing - Web Forms - Document Storage - Search/Filter - Prospecting Tools - Email Tracking - Sales Forecasting - Customizable Templates - Lead Generation - Sales Reports - Lead Distribution - Data Enrichment - AI Copilot - API - Real-Time Notifications - Lead Capture - Reminders - Generative AI - Forecasting - Email Templates - Activity Dashboard - Activity Tracking - Workflow Automation **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Generative AI** - Generative AI **Data Accuracy - Marketing Account Intelligence ** - Technographic Data Accuracy **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Connections - Reporting - Messaging - Real-Time Data - Intent Data - Sales Automation - Email Marketing - Real-Time Reporting **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - 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