ClickPost Reviews & Product Details

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.

Product Website

Seller

ClickPost

Discussions

ClickPost Community

Languages Supported

Arabic, German, English, French, Hindi, Indonesian

Overview by

Mariya Sethjiwala

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

ClickPost Integrations

(13)

Verified by ClickPost

ClickPost Media

Keep customers in your ecosystem and reduce order status queries. AI enhancements increase customer delight.

ClickPost Demo - Smart Product Recommendations on Tracking Page

Behavior based product suggestions to encourage upsells.

ClickPost Demo - Segment Customers with AI for Personalized Returns

Set your thresholds. AI segments customers on purchase behavior.

ClickPost Demo - Branded Returns Experience

Self-serve returns portal for a seamless customer experience.

Encourage easy exchanges with personalized offers.

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Ishani T.

Brand development heas

Mid-Market (51-1000 emp.)

1/29/2026

"ClickPost Simplifies Courier Management with Reliable Tracking and Responsive Support"

5/5

What do you like best about ClickPost?

ClickPost makes it easy to manage multiple courier partners from one place, which really simplifies day-to-day operations.

The real-time tracking is reliable and helps us stay updated without checking multiple courier websites.

NDR handling is smoother with automated communication, which helps in resolving delivery issues faster.

The dashboard is easy to understand and doesn’t require much technical knowledge to use.

Getting started was quick, with minimal setup effort.

The support team is responsive and helpful whenever we need assistance.

It also allows some level of customization based on our operational needs.

Overall, we’ve seen better delivery performance and a reduction in RTOs after using ClickPost. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

So far, we haven’t faced any major issues. Review collected by and hosted on G2.com.

What problems is ClickPost solving and how is that benefiting you?

It helps us track all shipments easily in one place without switching between different courier portals.

Having all transporters on a single dashboard makes operations much easier to manage.

Automation has reduced manual work and saved a lot of time for the team.

All shipment data is stored and accessible whenever needed.

Overall, it has made our logistics process more organized, efficient, and smooth. Review collected by and hosted on G2.com.

Arun M.

Business Analyst

Enterprise (> 1000 emp.)

1/29/2026

"ClickPost Streamlines Multi-Courier Management with Reliable Tracking and Proactive Support"

5/5

What do you like best about ClickPost?

ClickPost makes it easy to manage multiple courier partners from a single dashboard. Real-time tracking is reliable, and NDR handling is automated, helping resolve delivery issues faster. The platform is intuitive, quick to onboard, and offers flexibility for customization. Our CSM is highly supportive and collaborative, proactively helping us optimize workflows and address issues quickly. Overall, delivery performance and RTO rates have improved. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

No major issues so far. . Review collected by and hosted on G2.com.

What problems is ClickPost solving and how is that benefiting you?

ClickPost centralizes shipment tracking and courier management, eliminating the need to switch between multiple portals. Automation has reduced manual effort and saved time, while all shipment data remains easily accessible. The platform, along with strong CSM support, has made our logistics operations more efficient and well-organized. Review collected by and hosted on G2.com.

Habib M.

Senior Executive

Mid-Market (51-1000 emp.)

1/30/2026

"Single Dashboard, Great Tracking & Automated NDR That Cuts RTOs"

5/5

What do you like best about ClickPost?

Honestly, just having a single dashboard for all our courier partners is a lifesaver. The tracking is great, but the automated NDR handling is the real winner—it’s actually helped us cut down on returns (RTOs). Also, getting set up was super easy, and their CS team actually replies quickly when we need them. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

It’s been smooth sailing so far. We haven’t run into any bugs or real issues. Review collected by and hosted on G2.com.

akash s.

Operation Lead

Mid-Market (51-1000 emp.)

1/6/2026

"Effortless to Use and Integrate"

5/5

What do you like best about ClickPost?

ease of use and seamless integration. It provides end-to-end post-order visibility with real-time tracking, proactive notifications, and centralized order management, enabling faster decisions, better operational control, and reduced customer support effort. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

The dashboards and reports for NDR and SLA should be more comprehensive and easier to understand Review collected by and hosted on G2.com.

What problems is ClickPost solving and how is that benefiting you?

Visibility Across the Post-Order Journey

Real-time tracking visibility from pickup to delivery.

Reduced customer support tickets due to self-serve tracking.

Better customer experience with proactive status notifications.

Centralized Order Management

Faster decision making with consolidated tracking and alerts.

Improved operational control and reduced manual workload. Review collected by and hosted on G2.com.

virender k.

warehouse head

Mid-Market (51-1000 emp.)

1/30/2026

"All-in-One Courier Integration with Outstanding Support"

5/5

What do you like best about ClickPost?

All-in-One Courier Integration with Outstanding Support Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com.

What problems is ClickPost solving and how is that benefiting you?

This platform has played a key role in simplifying our logistics operations by centralizing courier integrations under a single system. What stands out is the team’s proactive approach in understanding our challenges and recommending solutions that actually work for us. Their strong domain knowledge across the e-commerce lifecycle has enabled end-to-end automation and removed a lot of operational complexity. Review collected by and hosted on G2.com.

Surendar M.

Product Manager

Enterprise (> 1000 emp.)

11/27/2025

"All-in-One Courier Integration with Outstanding Support"

4.5/5

What do you like best about ClickPost?

I really appreciate how this platform brings all courier integrations together in one place, along with their support. The team genuinely listens to our needs and guides us with the right solutions in the right direction. Their multi-level expertise helps to automate all e-commerce journey and made everything much easier. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com.

Jiten P.

1/29/2026

"Reliable Courier Management with Excellent Support"

4.5/5

What do you like best about ClickPost?

I like ClickPost for courier assignment, reporting, and the team support from their end. We've been using it for 3 years now, so it's a reliable system with less downtime. The ClickPost team is very structured and knowledgeable, making the setup easy once all the inputs are given from the client side. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

I find the pricing could be better, as sometimes competitors offer better rates. However, we stay with ClickPost because of our relationship and the hassle of change management. Review collected by and hosted on G2.com.

Suyog B.

1/13/2026

"Efficient Logistics Management with Real-Time Tracking"

4.5/5

What do you like best about ClickPost?

I find ClickPost to be an easy-to-use logistics panel that simplifies order dispatch and provides real-time shipment tracking. I like its real-time tracking and quick issue resolution features. The ability to identify delays early and improve coordination with couriers is really helpful. Additionally, the quick issue resolution reduces downtime and ensures on-time deliveries. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Sometimes the panel can be a bit slow, and occasional order processing errors occur. Improving system speed and overall stability would make ClickPost even better. Review collected by and hosted on G2.com.

What problems is ClickPost solving and how is that benefiting you?

ClickPost simplifies order dispatch, provides real-time shipment tracking, and centralizes logistics management. It helps overcome order processing errors, improves courier coordination, and enhances shipment visibility by offering quick issue resolution, reducing downtime, and ensuring on-time deliveries. Review collected by and hosted on G2.com.

Siddhesh D.

Team Leader

Mid-Market (51-1000 emp.)

1/30/2026

"Overall it's good exprience to track, update and comnunicate with customers for there order update."

5/5

What do you like best about ClickPost?

- Instant Support for the application

- Works and can be modified as per needs. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

- Proactive analyzing stress & embargo pincodes proactively and save guarding bad customer exprience in Reverse Flow. Review collected by and hosted on G2.com.

Siddharth C.

Sr IT Manager

Mid-Market (51-1000 emp.)

1/6/2026

"Excellent Aggregator for Managing Shipments Across India"

5/5

What do you like best about ClickPost?

This is an excellent aggregator for all courier partners in India. It brings together various services in one place, making it much more convenient to manage shipments across the country. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Occasionally, I encounter errors during the AWB generation process. Review collected by and hosted on G2.com.