Sentiment des utilisateurs
Comment sont-ils déterminés ?
Ces informations, actuellement en version bêta, sont compilées à partir des avis des utilisateurs et regroupées pour afficher une vue d'ensemble du logiciel.
- Locobuzz is a social media management tool that provides real-time alerts for negative sentiments or high-impact issues, SLA timers, and integrated ticketing feature for tracking complaints until resolution.
- Users frequently mention the user-friendly interface, the ability to manage multiple social media and digital channels through one interface, and the tool's integrated ticketing feature that allows tracking of complaints until they are completely resolved.
- Users reported occasional login problems, delays, limited sentiment accuracy, and a need for more flexibility in reports and improving data loading speed.
