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Dotdigital
Dotdigital
(1,139)
4.4 out of 5
Dotdigital
By Dotdigital
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Yotpo
Yotpo
(258)
4.3 out of 5
Yotpo
By Yotpo
At a Glance
Dotdigital
Dotdigital
Star Rating
(1,139)4.4 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Yotpo
Yotpo
Star Rating
(258)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dotdigital excels in email marketing capabilities, particularly in "Sending Outbound Emails" with a score of 9.1, while Yotpo's strength lies in "Bulk SMS" with a score of 9.3, showcasing its focus on text messaging solutions.
  • Reviewers mention that Dotdigital's "Email Segmentation" feature is highly rated at 8.7, allowing for targeted campaigns, whereas Yotpo's "Audience Segmentation" scores even higher at 8.8, indicating a robust approach to understanding customer demographics.
  • G2 users highlight that Dotdigital offers superior "Automated Email Responses" with a score of 8.5, which enhances customer engagement, while Yotpo's "Automatic Replies" feature is rated at 8.7, suggesting a strong emphasis on real-time communication.
  • Users on G2 note that Dotdigital's "Dynamic Content" feature is rated at 8.3, allowing for personalized marketing, while Yotpo's "Personalization" feature scores slightly higher at 8.6, indicating a more tailored user experience.
  • Reviewers say that Dotdigital's "Quality of Support" is consistently rated at 8.8, reflecting strong customer service, while Yotpo matches this score, suggesting both platforms prioritize user assistance effectively.
  • Users report that Dotdigital's "Ease of Setup" is rated at 7.9, which some find slightly challenging, while Yotpo's score of 8.0 indicates a more user-friendly onboarding process, making it potentially easier for new users to get started.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
Browse all 3 pricing plans
Yotpo
Free
Free Forever
Browse all 3 pricing plans
Free Trial
Dotdigital
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.5
961
8.6
207
Ease of Use
8.7
972
8.5
209
Ease of Setup
8.0
511
8.1
141
Ease of Admin
8.4
380
8.2
128
Quality of Support
8.9
941
8.8
199
Has the product been a good partner in doing business?
8.6
379
8.5
125
Product Direction (% positive)
8.8
947
8.1
193
Features by Category
Email MarketingHide 24 FeaturesShow 24 Features
8.0
139
Not enough data
Email Marketing
8.6
126
Not enough data
8.4
130
Not enough data
9.1
122
Not enough data
8.7
133
Not enough data
9.1
121
Not enough data
8.6
121
Not enough data
8.2
105
Not enough data
9.0
49
Not enough data
8.3
47
Not enough data
Reporting & Analytics
8.3
103
|
Verified
Not enough data
8.6
125
Not enough data
Generative AI
7.1
28
Not enough data
7.0
26
Not enough data
Agentic AI - Email Marketing
6.7
25
Not enough data
6.9
25
Not enough data
6.9
25
Not enough data
7.2
24
Not enough data
7.1
24
Not enough data
Integration
8.4
85
Not enough data
7.8
73
Not enough data
7.5
69
Not enough data
7.7
49
Not enough data
7.0
45
Not enough data
7.5
45
Not enough data
Marketing AutomationHide 47 FeaturesShow 47 Features
7.9
619
Not enough data
Email Marketing
8.9
560
|
Verified
Not enough data
9.1
547
|
Verified
Not enough data
8.8
535
|
Verified
Not enough data
8.6
508
|
Verified
Not enough data
Online Marketing
8.0
448
|
Verified
Not enough data
8.3
490
|
Verified
Not enough data
8.3
479
|
Verified
Not enough data
8.3
497
|
Verified
Not enough data
7.8
402
Not enough data
Lead Management
8.1
379
|
Verified
Not enough data
8.1
411
|
Verified
Not enough data
8.7
498
|
Verified
Not enough data
7.8
349
|
Verified
Not enough data
8.0
360
|
Verified
Not enough data
8.0
385
|
Verified
Not enough data
7.8
351
|
Verified
Not enough data
7.8
371
|
Verified
Not enough data
Campaign Management
8.3
440
|
Verified
Not enough data
8.0
359
|
Verified
Not enough data
7.6
325
|
Verified
Not enough data
7.4
317
Not enough data
Social
7.0
302
Not enough data
7.4
321
|
Verified
Not enough data
7.1
314
|
Verified
Not enough data
7.2
304
|
Verified
Not enough data
7.1
293
|
Verified
Not enough data
Reporting & Analytics
8.4
509
|
Verified
Not enough data
8.1
412
|
Verified
Not enough data
7.8
382
|
Verified
Not enough data
7.7
362
|
Verified
Not enough data
7.4
329
Not enough data
Platform
8.0
358
|
Verified
Not enough data
8.2
316
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
7.6
279
|
Verified
Not enough data
7.6
305
|
Verified
Not enough data
8.8
354
|
Verified
Not enough data
7.8
284
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.7
26
Not enough data
7.9
25
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
7.6
26
Not enough data
7.4
27
Not enough data
Integration
8.3
366
|
Verified
Not enough data
7.9
352
|
Verified
Not enough data
7.6
312
|
Verified
Not enough data
Transactional EmailHide 18 FeaturesShow 18 Features
8.0
157
Not enough data
Administration
8.5
149
Not enough data
7.8
138
Not enough data
7.8
144
Not enough data
8.8
143
Not enough data
Feature Not Available
Not enough data
7.7
128
Not enough data
Integrations
7.4
110
Not enough data
7.4
111
Not enough data
7.6
116
Not enough data
7.7
120
Not enough data
Platform
8.0
123
Not enough data
8.0
123
Not enough data
7.6
114
Not enough data
8.0
122
Not enough data
8.2
134
Not enough data
8.4
137
Not enough data
7.8
114
Not enough data
8.7
137
Not enough data
Email DeliverabilityHide 18 FeaturesShow 18 Features
7.8
330
Not enough data
Diagnosis
7.8
251
Not enough data
7.9
259
Not enough data
8.3
284
Not enough data
8.2
258
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
308
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.7
304
Not enough data
8.5
284
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Deliverability
7.1
12
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
6.9
13
Not enough data
Push NotificationHide 14 FeaturesShow 14 Features
9.6
5
Not enough data
Campaigns
9.3
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization EnginesHide 16 FeaturesShow 16 Features
9.2
6
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Template BuilderHide 15 FeaturesShow 15 Features
7.9
311
Not enough data
Templates
8.1
276
Not enough data
Feature Not Available
Not enough data
8.0
250
Not enough data
8.4
269
Not enough data
Edit
7.7
248
Not enough data
8.8
284
Not enough data
8.3
265
Not enough data
Logistics
8.4
287
Not enough data
7.8
250
Not enough data
8.0
258
Not enough data
8.2
254
Not enough data
Generative AI
7.3
196
Not enough data
7.1
190
Not enough data
Agentic AI - Email Template Builder
7.2
20
Not enough data
7.1
19
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
7.6
66
Not enough data
Text Messaging
8.7
59
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.0
57
Not enough data
8.4
57
Not enough data
7.3
52
Not enough data
8.5
60
Not enough data
8.2
55
Not enough data
SMS Platform
7.8
58
Not enough data
8.4
58
Not enough data
7.4
48
Not enough data
Feature Not Available
Not enough data
8.0
49
Not enough data
8.5
51
Not enough data
Agentic AI - SMS Marketing
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
8.1
91
Not enough data
Data Sourcing
8.1
79
Not enough data
8.2
78
Not enough data
8.5
76
Not enough data
8.3
81
Not enough data
Intelligence
8.5
78
Not enough data
7.8
72
Not enough data
7.6
74
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
7.9
139
Not enough data
Platform Basics
8.7
120
Not enough data
8.6
116
Not enough data
Platform Data
8.3
124
Not enough data
8.0
111
Not enough data
8.2
126
Not enough data
8.1
114
Not enough data
Platform Additional Functionality
8.3
78
Not enough data
8.1
116
Not enough data
7.9
107
Not enough data
Agentic AI - Customer Journey Analytics
6.9
13
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.2
13
Not enough data
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
8.2
236
Not enough data
Functionality
8.0
192
Not enough data
7.9
170
Not enough data
7.9
175
Not enough data
Support
8.0
193
Not enough data
8.3
183
Not enough data
8.8
203
Not enough data
Landing Page BuildersHide 13 FeaturesShow 13 Features
8.1
87
Not enough data
Page Customization
8.7
86
Not enough data
8.4
82
Not enough data
8.2
78
Not enough data
8.3
61
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
77
Not enough data
8.1
70
Not enough data
7.3
64
Not enough data
Integrations
7.7
65
Not enough data
8.3
72
Not enough data
8.0
69
Not enough data
Generative AI
7.4
58
Not enough data
Agentic AI - Landing Page Builders
7.7
8
Not enough data
Review ManagementHide 23 FeaturesShow 23 Features
Not enough data
7.6
69
Collection
Not enough data
7.8
44
|
Verified
Not enough data
8.0
58
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.9
53
|
Verified
Not enough data
8.0
48
|
Verified
Agentic AI - Review Management
Not enough data
6.7
6
Not enough data
6.1
6
Moderation
Not enough data
8.1
60
|
Verified
Not enough data
7.9
55
|
Verified
Not enough data
7.7
43
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.7
43
|
Verified
Not enough data
8.2
53
|
Verified
Administration
Not enough data
7.5
51
|
Verified
Not enough data
7.5
40
|
Verified
Not enough data
7.9
50
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Not enough data
7.8
56
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.5
50
|
Verified
Generative AI
Not enough data
6.2
13
Loyalty ManagementHide 15 FeaturesShow 15 Features
Not enough data
6.8
41
Loyalty Experience
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
31
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
User-Generated ContentHide 12 FeaturesShow 12 Features
Not enough data
7.5
5
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp MarketingHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer AdvocacyHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
PersonalizationHide 6 FeaturesShow 6 Features
7.7
14
Not enough data
Agentic AI - Personalization
8.1
15
Not enough data
7.6
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.1
57
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile MarketingHide 20 FeaturesShow 20 Features
8.2
125
Not enough data
Analysis
8.2
85
|
Verified
Not enough data
8.6
99
Not enough data
8.0
82
|
Verified
Not enough data
7.9
85
|
Verified
Not enough data
Campaigns
8.3
84
Not enough data
7.7
79
|
Verified
Not enough data
8.0
81
Not enough data
7.7
77
|
Verified
Not enough data
9.1
106
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
Engagement
7.8
78
|
Verified
Not enough data
Platform
8.4
98
|
Verified
Not enough data
8.2
87
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand AdvocacyHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dotdigital
Dotdigital
Yotpo
Yotpo
Dotdigital and Yotpo share no categories
Unique Categories
Dotdigital
Yotpo
Reviews
Reviewers' Company Size
Dotdigital
Dotdigital
Small-Business(50 or fewer emp.)
40.6%
Mid-Market(51-1000 emp.)
45.7%
Enterprise(> 1000 emp.)
13.8%
Yotpo
Yotpo
Small-Business(50 or fewer emp.)
74.6%
Mid-Market(51-1000 emp.)
23.4%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
Dotdigital
Dotdigital
Retail
11.5%
Marketing and Advertising
7.8%
Non-Profit Organization Management
7.6%
Financial Services
3.7%
Consumer Goods
3.1%
Other
66.3%
Yotpo
Yotpo
Retail
20.9%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.4%
Food & Beverages
4.9%
Other
43.0%
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Dotdigital
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Discussions
Dotdigital
Dotdigital Discussions
Can dotMailer track attachments?
2 Comments
CL
Yes, if they're added as link or button in email Read more
What's the next big showstopping element or functionality element?
1 Comment
Mark J.
MJ
Hi Christophe, You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap Thanks, MarkRead more
Can I have a loyalist dot digital trooper t shirt
1 Comment
Mark J.
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
See all discussions
Yotpo
Yotpo Discussions
What is Yotpo used for?
1 Comment
Migena P.
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Monty the Mongoose crying
Yotpo has no more discussions with answers
See all discussions
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Dotdigital
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Yotpo
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