1. [Home](https://www.g2.com/) 2. ... 3. [Review Management Software](https://www.g2.com/categories/review-management-software) 4. [Yotpo Discussions](https://www.g2.com/products/yotpo/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") ![Reward for good Yotpo reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Yotpo reviews") ](/products/yotpo/reviews) [ Yotpo ](/products/yotpo/reviews) (265)4.3/5 Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more Show More * * * ### 54.0 Nps Score Already have Yotpo? ### All Yotpo Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Yotpo used for? ](/discussions/what-is-yotpo-used-for) What is Yotpo used for? [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ User-Generated Content Software ](https://www.g2.com/tags/user-generated-content-software)[ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software) [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Subscription Management Software ](https://www.g2.com/tags/subscription-management-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.&title=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Where is Yotpo based? ](/discussions/where-is-yotpo-based) Where is Yotpo based? [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ User-Generated Content Software ](https://www.g2.com/tags/user-generated-content-software)[ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software) [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Subscription Management Software ](https://www.g2.com/tags/subscription-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.&title=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How much does Yotpo cost? ](/discussions/how-much-does-yotpo-cost) How much does Yotpo cost? [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ User-Generated Content Software ](https://www.g2.com/tags/user-generated-content-software)[ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software) [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Subscription Management Software ](https://www.g2.com/tags/subscription-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.&title=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) 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[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ User-Generated Content Software ](https://www.g2.com/tags/user-generated-content-software)[ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software) [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Subscription Management Software ](https://www.g2.com/tags/subscription-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.&title=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is Yotpo? ](/discussions/what-is-yotpo) What is Yotpo? [ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ User-Generated Content Software ](https://www.g2.com/tags/user-generated-content-software)[ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software) [ Review Management Software ](https://www.g2.com/tags/review-management-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.&title=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # What is the best way to use SMS flows to collect reviews? ](/discussions/what-is-the-best-way-to-use-sms-flows-to-collect-reviews) I am wondering what the best way to set up a flow that will engage past purchasers to write a review. What works the best to do that? [ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Review Management Software ](https://www.g2.com/tags/review-management-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software) [ Loyalty Management Software ](https://www.g2.com/tags/loyalty-management-software)[ User-Generated Content Software ](https://www.g2.com/tags/user-generated-content-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.&title=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Yotpo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Yotpo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%0aAsk+Yotpo+questions+and+get+answers+from+expert+users+in+our+Yotpo+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/yotpo/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Product Avatar Image") ### Have you used Yotpo before? Answer a few questions to help the Yotpo community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyotpo%2Fdiscuss%3Fsmall_ask%3Dyotpo) No ## Top Contributors in Yotpo 1 JE Loading... ### [Joseph E.](https://www.g2.com/users/82bf9984-07cb-4d82-9128-10ccbb73ba30 "Joseph E.") E-commerce & IT Specialist 1 pt 2 ![Migena P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Migena P.") MP Loading... ### [Migena P.](https://www.g2.com/users/12a2f8cf-342a-4ba5-b39f-da48dc14cf59 "Migena P.") Marketing & E-Commerce Director 1 pt