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At a Glance
Tidio
Tidio
Star Rating
(1,855)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plans
YouCanBookMe
YouCanBookMe
Star Rating
(1,930)4.7 out of 5
Market Segments
Small-Business (59.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 6 pricing plans

Tidio vs YouCanBookMe

When assessing the two solutions, reviewers found Tidio easier to use, set up, and administer. However, reviewers preferred doing business with YouCanBookMe overall.

  • Tidio and YouCanBookMe both meet the requirements of our reviewers at a comparable rate.
  • When comparing quality of ongoing product support, reviewers felt that Tidio is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Tidio over YouCanBookMe.
Pricing
Entry-Level Pricing
Tidio
Free
Free
Per Month
Browse all 5 pricing plans
YouCanBookMe
FREE
$0.00
Per Month
Browse all 6 pricing plans
Free Trial
Tidio
Free Trial is available
YouCanBookMe
Free Trial is available
Ratings
Meets Requirements
9.1
1,303
9.1
1,328
Ease of Use
9.3
1,321
9.2
1,360
Ease of Setup
9.2
1,061
8.9
559
Ease of Admin
9.2
948
9.1
564
Quality of Support
9.2
1,136
9.1
868
Has the product been a good partner in doing business?
9.2
898
9.3
514
Product Direction (% positive)
9.2
1,171
7.9
1,300
Features by Category
8.2
830
Not enough data
Ticket and Case Management
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
89
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Not enough data
Generative AI
7.2
46
Not enough data
6.9
44
Not enough data
Agentic AI - Help Desk
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Not enough data
Communication Channels
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Not enough data
Platform
8.8
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.2
94
Not enough data
8.8
107
Not enough data
8.1
124
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.6
108
Not enough data
8.6
106
Not enough data
Interaction
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
103
Not enough data
8.0
101
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.3
100
Not enough data
8.3
101
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
99
Not enough data
Agentic AI - AI Chatbots
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.1
92
Not enough data
Messenger
8.5
85
Not enough data
8.3
88
Not enough data
9.2
86
Not enough data
8.8
85
Not enough data
Channels
8.2
83
Not enough data
9.0
84
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Not enough data
Customers
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
82
Not enough data
8.8
82
Not enough data
Agentic AI - Conversational Marketing
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.0
62
Not enough data
Channels
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Not enough data
Design
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Generative AI
7.7
37
Not enough data
7.6
36
Not enough data
8.5
22
Not enough data
Productivity Tools
7.9
19
Not enough data
8.2
19
Not enough data
8.5
19
Not enough data
8.6
20
Not enough data
9.0
19
Not enough data
8.1
20
Not enough data
8.7
18
Not enough data
Analytics
9.1
17
Not enough data
9.1
18
Not enough data
8.3
18
Not enough data
Agentic AI - Shared Inbox
8.3
6
Not enough data
7.8
6
Not enough data
Not enough data
8.9
392
Platform Basics
Not enough data
9.2
144
Not enough data
9.4
196
Platform Content
Not enough data
9.4
201
Not enough data
9.5
202
Not enough data
9.1
178
Not enough data
9.5
175
Not enough data
9.1
196
Platform Performance
Not enough data
8.9
106
Not enough data
9.1
106
Platform
Not enough data
8.4
202
Not enough data
9.0
102
Not enough data
8.7
93
Not enough data
8.7
141
Not enough data
9.3
212
Not enough data
8.8
150
Not enough data
8.1
86
Not enough data
8.8
157
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.5
13
Not enough data
Responses
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
Automation - AI Agents
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
Platform
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
Generative AI
8.0
9
Not enough data
7.8
9
Not enough data
8.7
553
Not enough data
Responses
8.7
496
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Not enough data
Platform
9.3
506
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
453
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Not enough data
Generative AI
8.0
128
Not enough data
8.1
125
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.3
129
Not enough data
Conversational Platform
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Not enough data
Support Automation
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Not enough data
Generative AI
8.1
70
Not enough data
8.1
69
Not enough data
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
Not enough data
9.0
191
Notifications
Not enough data
9.4
170
Not enough data
9.3
128
Not enough data
9.5
180
Settings
Not enough data
8.7
167
Not enough data
9.0
180
Not enough data
9.0
172
Personalization
Not enough data
8.3
141
Not enough data
9.1
149
Integrations
Not enough data
8.7
130
Not enough data
9.1
97
Not enough data
8.9
76
Not enough data
8.8
75
Not enough data
8.8
91
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
12
Integrations
Not enough data
9.3
7
Not enough data
9.4
8
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
Not enough data
Branding & Customizatio
Not enough data
8.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Automatic Rules & Configurations
Not enough data
8.2
10
Not enough data
8.3
11
Not enough data
8.2
10
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
8.1
24
Not enough data
Customer Support
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Not enough data
Automation
8.2
22
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
Artificial Intelligence
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Not enough data
8.6
846
Not enough data
Generative AI
7.8
82
Not enough data
7.4
79
Not enough data
7.2
80
Not enough data
Communication
9.3
749
|
Verified
Not enough data
9.1
752
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Not enough data
Internal Use
8.9
718
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
610
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
567
|
Verified
Not enough data
8.7
593
|
Verified
Not enough data
8.7
114
Not enough data
Generative AI
8.1
54
Not enough data
Self-Service Experience
8.7
90
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Not enough data
Self-Service Platform
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
8.6
58
Not enough data
Generative AI
7.9
26
Not enough data
7.9
26
Not enough data
Process
8.2
46
Not enough data
8.5
48
Not enough data
8.4
43
Not enough data
Channels
8.9
49
Not enough data
8.9
50
Not enough data
9.4
51
Not enough data
8.1
43
Not enough data
8.6
43
Not enough data
Insight
8.5
42
Not enough data
8.3
46
Not enough data
9.1
51
Not enough data
9.2
41
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
5.2
8
Not enough data
Generative AI
5.2
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.6
10
Not enough data
Agentic AI - E-Commerce Tools
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.5
49
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.5
44
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.5
43
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.6
43
Not enough data
Automation
8.6
46
Not enough data
8.6
44
Not enough data
8.4
45
Not enough data
Autonomy
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Appointment ReminderHide 6 FeaturesShow 6 Features
Not enough data
9.3
417
Features
Not enough data
9.5
311
Not enough data
9.3
307
Not enough data
8.9
165
Not enough data
9.5
377
Not enough data
Feature Not Available
Not enough data
9.5
391
Reviews
Reviewers' Company Size
Tidio
Tidio
Small-Business(50 or fewer emp.)
90.6%
Mid-Market(51-1000 emp.)
8.3%
Enterprise(> 1000 emp.)
1.0%
YouCanBookMe
YouCanBookMe
Small-Business(50 or fewer emp.)
59.8%
Mid-Market(51-1000 emp.)
30.6%
Enterprise(> 1000 emp.)
9.6%
Reviewers' Industry
Tidio
Tidio
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.9%
YouCanBookMe
YouCanBookMe
Higher Education
19.5%
Primary/Secondary Education
15.6%
Education Management
11.7%
Professional Training & Coaching
4.2%
Computer Software
3.9%
Other
45.2%
Alternatives
Tidio
Tidio Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Gorgias
Gorgias
Add Gorgias
Freshdesk
Freshdesk
Add Freshdesk
YouCanBookMe
YouCanBookMe Alternatives
Calendly
Calendly Sales
Add Calendly
Doodle
Doodle
Add Doodle
Acuity Scheduling
Acuity Scheduling
Add Acuity Scheduling
Setmore
Setmore
Add Setmore
Discussions
Tidio
Tidio Discussions
Is Tidio safe?
6 Comments
Marco M.
MM
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
Seif Eddine Y.
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
YouCanBookMe
YouCanBookMe Discussions
How do you use Youcanbookme?
6 Comments
DF
YouCanBookMe attaches to your online calendar so it only books available time. It then establishes a calendar entry when someone books with you so that the...Read more
How much does you can book me cost?
4 Comments
Abigail T.
AT
$10 monthlyRead more
Do you have something that would work better for school environment?
3 Comments
Cengiz G.
CG
I have been using YCBM in a college environment for advising bookings since about 5 years. As long as you adjust the messages, it works fine. I put the...Read more
Tidio
Tidio
Optimized for quick response
YouCanBookMe
YouCanBookMe
Optimized for quick response