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At a Glance
Market Segments
Small-Business (56.3% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$10.99 1 user minimum. Per user / per month. Billed yearly.
€349.00 10 User Per Month
Teamwork.com
Star Rating
(1,204)4.4 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.99 1 user minimum. Per user / per month. Billed yearly.
Free Trial is available
Browse all 5 pricing plansTrengo
Star Rating
(244)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
€349.00 10 User Per Month
Browse all 2 pricing plansTeamwork.com vs Trengo
When assessing the two solutions, reviewers found them equally easy to use. However, Teamwork.com is easier to set up and administer.reviewers also preferred doing business with Teamwork.com overall.
- Reviewers felt that Teamwork.com meets the needs of their business better than Trengo.
- When comparing quality of ongoing product support, Teamwork.com and Trengo provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Trengo over Teamwork.com.
Pricing
Entry-Level Pricing
Teamwork.com
Deliver
$10.99
1 user minimum. Per user / per month. Billed yearly.
All the project management basics in one place.
- 20 Project Templates
- Time Tracking & Invoicing
- Agile View with Workflows
Trengo
Boost
€349.00
10 User Per Month
Unify your inbox and automate the basics.
- Basic integrations
- White labelling
- Reporting
Free Trial
Teamwork.com
Free Trial is available
Trengo
Free Trial is available
Ratings
Meets Requirements
8.8
1,049
8.2
212
Ease of Use
8.6
1,055
8.6
216
Ease of Setup
8.6
479
8.2
158
Ease of Admin
8.8
445
8.3
141
Quality of Support
8.8
847
8.8
216
Has the product been a good partner in doing business?
9.0
403
8.8
142
Product Direction (% positive)
8.9
1,011
9.0
217
Features by Category
Ticket and Case Management
Not enough data
8.3
30
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.0
31
Not enough data
6.7
25
Not enough data
7.7
26
Not enough data
8.2
30
Not enough data
8.1
29
Generative AI
Not enough data
7.2
15
Not enough data
7.1
15
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Feature Not Available
Not enough data
8.0
32
Not enough data
7.7
32
Not enough data
7.9
30
Not enough data
6.8
25
Platform
Not enough data
6.7
32
Not enough data
7.6
72
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
Not enough data
7.3
33
Not enough data
7.7
32
Tasks
9.1
346
|
Verified
Not enough data
9.2
344
|
Verified
Not enough data
9.1
345
|
Verified
Not enough data
9.1
339
|
Verified
Not enough data
8.9
332
|
Verified
Not enough data
8.5
317
|
Verified
Not enough data
8.7
331
|
Verified
Not enough data
9.0
333
|
Verified
Not enough data
Projects
9.0
329
|
Verified
Not enough data
8.9
316
|
Verified
Not enough data
8.5
297
|
Verified
Not enough data
8.8
309
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
8.7
307
|
Verified
Not enough data
8.8
319
|
Verified
Not enough data
8.4
283
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
8.7
282
|
Verified
Not enough data
Resource Management
8.5
286
|
Verified
Not enough data
8.6
302
|
Verified
Not enough data
8.7
312
|
Verified
Not enough data
Project Monitoring
8.8
282
|
Verified
Not enough data
8.6
294
|
Verified
Not enough data
8.9
314
|
Verified
Not enough data
Generative AI
6.4
71
Not enough data
6.6
71
Not enough data
Agentic AI - Project Management
7.6
11
Not enough data
7.7
11
Not enough data
8.3
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.7
35
Not enough data
8.4
37
Not enough data
7.9
37
Not enough data
8.3
37
Not enough data
Management
8.6
34
Not enough data
8.0
34
Not enough data
7.6
33
Not enough data
Generative AI
6.4
32
Not enough data
Agentic AI - Workflow Management
8.9
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
10.0
6
Not enough data
Channels
Not enough data
8.5
83
Not enough data
7.5
70
Not enough data
6.8
70
Design
Not enough data
7.6
72
Not enough data
6.9
67
Not enough data
7.7
78
Not enough data
7.7
76
Not enough data
7.6
70
Generative AI
Not enough data
6.0
55
Not enough data
6.0
53
Planning
8.1
21
Not enough data
7.9
22
Not enough data
8.0
22
Not enough data
Optimization
8.0
22
Not enough data
7.4
21
Not enough data
7.6
21
Not enough data
Inbox Tools
Not enough data
8.8
24
Not enough data
7.7
20
Not enough data
7.3
19
Not enough data
7.5
22
Coordination Tools
Not enough data
7.5
14
Not enough data
7.5
20
Not enough data
7.6
16
Software Options
Not enough data
7.6
17
Not enough data
7.0
18
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.6
21
Not enough data
8.4
21
Not enough data
8.1
21
Not enough data
Bug Monitoring
8.6
20
Not enough data
8.4
20
Not enough data
9.3
20
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
Goal Creation
9.1
9
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
8.3
9
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.1
16
Not enough data
9.4
16
Not enough data
9.2
16
Not enough data
8.2
16
Not enough data
9.3
16
Not enough data
9.0
16
Not enough data
Content Planning
9.0
16
Not enough data
9.2
16
Not enough data
8.9
15
Not enough data
Marketing Campaign Performance
8.1
16
Not enough data
8.9
16
Not enough data
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
9.2
15
Not enough data
9.0
15
Not enough data
Task Creation
9.1
238
Not enough data
9.1
242
Not enough data
8.7
232
Not enough data
8.6
215
Not enough data
Task Management
9.2
232
Not enough data
9.1
236
Not enough data
8.8
220
Not enough data
9.0
221
Not enough data
Generative AI
6.5
62
Not enough data
6.6
61
Not enough data
Customer Management
8.6
20
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.4
18
Not enough data
Project Management
9.4
21
Not enough data
9.2
22
Not enough data
9.0
18
Not enough data
9.1
22
Not enough data
Accounting
7.6
18
Not enough data
7.9
18
Not enough data
7.4
19
Not enough data
8.1
19
Not enough data
8.5
20
Not enough data
Portfolio Management
8.2
18
Not enough data
8.0
19
Not enough data
7.9
17
Not enough data
7.7
17
Not enough data
Analytics
7.5
17
Not enough data
8.8
20
Not enough data
7.7
17
Not enough data
Administration
8.5
20
Not enough data
9.0
21
Not enough data
9.1
20
Not enough data
Platform
8.5
18
Not enough data
8.3
18
Not enough data
8.2
23
Not enough data
7.8
20
Not enough data
Feature Not Available
Not enough data
Generative AI
7.4
12
Not enough data
7.3
11
Not enough data
Artificial Intelligence - Professional Services Automation
8.3
8
Not enough data
7.7
8
Not enough data
8.8
8
Not enough data
Agentic AI - Professional Services Automation
8.3
8
Not enough data
8.1
8
Not enough data
Automation
8.2
53
Not enough data
8.1
55
Not enough data
8.2
49
Not enough data
Administration
8.5
51
Not enough data
8.4
49
Not enough data
9.2
53
Not enough data
Project management
8.8
56
Not enough data
7.9
53
Not enough data
8.1
51
Not enough data
8.6
51
Not enough data
8.5
49
Not enough data
7.8
48
Not enough data
8.4
51
Not enough data
Workload
8.5
50
Not enough data
8.2
50
Not enough data
8.0
47
Not enough data
8.0
49
Not enough data
Communication & Collaboration
8.3
48
Not enough data
8.3
49
Not enough data
8.8
52
Not enough data
Cost Management
8.0
46
Not enough data
8.5
47
Not enough data
7.9
45
Not enough data
Integration
7.3
44
Not enough data
7.4
46
Not enough data
7.4
43
Not enough data
Generative AI
6.8
42
Not enough data
6.7
45
Not enough data
Agentic AI - Work Management
8.6
6
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.6
179
Not enough data
8.8
185
Not enough data
8.6
174
Not enough data
8.9
176
Not enough data
8.9
169
Not enough data
Content & Documents
9.1
205
Not enough data
9.0
198
Not enough data
8.7
199
Not enough data
8.7
180
Not enough data
Controls
8.8
189
Not enough data
9.0
176
Not enough data
9.2
197
Not enough data
8.8
180
Not enough data
9.0
167
Not enough data
Project Management
9.4
208
Not enough data
9.0
202
Not enough data
9.1
204
Not enough data
8.7
185
Not enough data
Remote Collaboration
9.1
187
Not enough data
9.1
193
Not enough data
9.0
193
Not enough data
8.2
164
Not enough data
Generative AI
6.9
39
Not enough data
6.9
37
Not enough data
Agentic AI - Project Collaboration
8.6
7
Not enough data
8.1
7
Not enough data
Conversational Platform
Not enough data
7.8
43
Not enough data
7.9
39
Not enough data
7.1
36
Not enough data
7.6
37
Support Automation
Not enough data
7.3
36
Not enough data
7.2
35
Not enough data
7.0
33
Not enough data
7.1
38
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
6.2
7
Not enough data
7.1
7
Integrations
Not enough data
6.9
6
Not enough data
4.8
7
Not enough data
4.5
7
Time Management
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
5.2
7
Generative AI
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
5.2
7
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
7.5
12
Not enough data
5.7
12
Not enough data
6.8
12
Automation
Not enough data
6.7
12
Not enough data
7.4
12
Not enough data
6.7
12
Artificial Intelligence
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
6.8
12
Generative AI
Not enough data
6.5
27
Not enough data
6.3
26
Not enough data
6.0
27
Communication
Not enough data
8.2
49
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
7.5
40
Not enough data
7.9
42
|
Verified
Not enough data
7.4
35
Internal Use
Not enough data
7.6
72
|
Verified
Not enough data
7.7
50
|
Verified
Not enough data
7.5
40
Not enough data
7.4
45
|
Verified
Not enough data
8.8
56
|
Verified
Not enough data
7.7
55
|
Verified
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
7.5
31
Not enough data
7.3
30
Not enough data
Feature Not Available
Not enough data
7.7
27
Not enough data
7.8
27
Self-Service Platform
Not enough data
7.9
30
Not enough data
8.1
32
Not enough data
7.0
26
Not enough data
7.6
30
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.1(won by default)
22
Not enough data
6.2(won by default)
22
Process
Not enough data
8.5(won by default)
36
Not enough data
8.6(won by default)
35
Not enough data
7.7(won by default)
28
Channels
Not enough data
8.6(won by default)
42
Not enough data
8.5(won by default)
40
Not enough data
8.2(won by default)
38
Not enough data
5.7(won by default)
33
Not enough data
8.0(won by default)
35
Insight
Not enough data
7.2(won by default)
27
Not enough data
7.5(won by default)
34
Not enough data
7.2(won by default)
29
Not enough data
7.7(won by default)
32
Generative AI
Not enough data
6.4
11
Not enough data
6.4
11
WhatsApp Messaging - WhatsApp Marketing
Not enough data
7.3
5
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
5.3
5
Not enough data
6.0
5
Not enough data
3.7
5
Not enough data
4.0
5
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
7.8
23
Not enough data
7.7
23
Not enough data
7.9
23
Not enough data
Planning
8.6
22
Not enough data
8.6
23
Not enough data
8.2
21
Not enough data
8.0
22
Not enough data
7.7
22
Not enough data
Workflow Management
9.0
23
Not enough data
9.0
23
Not enough data
8.3
23
Not enough data
8.1
22
Not enough data
Time Tracking
9.0
70
Not enough data
9.4
73
Not enough data
8.6
69
Not enough data
Client Invoicing
7.3
57
Not enough data
6.5
55
Not enough data
7.0
58
Not enough data
Mobile Time Tracking
8.1
64
Not enough data
Administration
8.0
67
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
7.5
64
Not enough data
8.7
61
Not enough data
Platform
8.4
66
Not enough data
8.2
63
Not enough data
7.5
63
Not enough data
8.9
61
Not enough data
7.7
61
Not enough data
6.5
58
Not enough data
Categories
Categories
Shared Categories
Teamwork.com and Trengo share no categories
Unique Categories
Teamwork.com is categorized as Project Collaboration, Work Management, Marketing Calendar, Objectives and Key Results (OKR), Resource Management, Workflow Management, Google Workspace Project Management, Product Management, Task Management, Bug Tracking, Time Tracking, Professional Services Automation, Project Management, and Marketing Resource Management
Trengo is categorized as Customer Service Automation, Email Management, Digital Customer Service Platforms, Email Client, Shared Inbox, Conversational Support, Customer Communications Management, Conversation Intelligence, Customer Journey Analytics, Social Customer Service, Live Chat, Help Desk, Customer Self-Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Teamwork.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.4%
Information Technology and Services
12.6%
Computer Software
8.8%
Higher Education
3.2%
Internet
2.2%
Other
49.0%
Leisure, Travel & Tourism
7.4%
Apparel & Fashion
5.4%
Retail
5.0%
Consumer Services
5.0%
Marketing and Advertising
4.1%
Other
73.1%
Alternatives
Discussions
Will Teamwork have any new features in the future? What are their perspectives in development?
3 Comments
BW
I am not an employee of Teamwork, but a very long time user. Teamwork continues to innovate and add new features all the time. Beyond Projects, they have,...Read more
How often are the updates made?
2 Comments
NH
Hey there Rasaan,
Our team are constantly making updates to the platform and the user experience, however, the gantt chart creation glitch doesn't sound...Read more
How do I integrate Temwork Project with other software?
2 Comments
NH
Hey there Ovi,
We have a Gantt Chart feature built into Teamwork which might solve having to integrate, but we also have a full list of integrations for...Read more
Trengo has no discussions with answers
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