Top 10 Trengo Alternatives &amp; Competitors

Email Client

Freshdesk

By Freshworks

4.4/5

(3,610)

Product Description

Reviewers say compared to Trengo, Freshdesk is:

Easier to set up

Better at meeting requirements

Easier to admin

Categories in common with Trengo:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Trengo, Fin by Intercom is:

Better at meeting requirements

Easier to admin

More usable

Categories in common with Trengo:

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Hiver

By Hiver

(1,275)

Product Description

Reviewers say compared to Trengo, Hiver is:

Easier to admin

Easier to set up

Better at meeting requirements

Categories in common with Trengo:

Missive

By Missive

(716)

Product Description

Reviewers say compared to Trengo, Missive is:

Better at meeting requirements

Easier to do business with

Easier to admin

Categories in common with Trengo:

Email Client

Wati

By Wati

(448)

Product Description

Reviewers say compared to Trengo, Wati is:

Easier to admin

Easier to set up

Better at meeting requirements

Categories in common with Trengo:

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Trengo, Tidio is:

Easier to set up

Better at meeting requirements

Easier to admin

Categories in common with Trengo:

Help Scout

By Help Scout

4.4/5

(417)

Product Description

Reviewers say compared to Trengo, Help Scout is:

Easier to set up

Easier to admin

More usable

Categories in common with Trengo:

Gorgias

By Gorgias

(538)

Product Description

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.

Reviewers say compared to Trengo, Gorgias is:

Easier to admin

Better at meeting requirements

Easier to set up

Categories in common with Trengo: