Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Workvivo 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Enterprise (57.6% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$ per user, per month (billed annually)
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,646)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansWorkvivo
Star Rating
(2,629)4.8 out of 5
Market Segments
Enterprise (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$ per user, per month (billed annually)
Learn more about WorkvivoAgentforce Sales (formerly Salesforce Sales Cloud) vs Workvivo
When assessing the two solutions, reviewers found Workvivo easier to use, set up, and administer. Reviewers also preferred doing business with Workvivo overall.
- Reviewers felt that Workvivo meets the needs of their business better than Agentforce Sales (formerly Salesforce Sales Cloud).
- When comparing quality of ongoing product support, reviewers felt that Workvivo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Workvivo over Agentforce Sales (formerly Salesforce Sales Cloud).
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Workvivo
Workvivo Subscription
$
per user, per month (billed annually)
Contact us to request a quote
- Activity Feed
- Goals and Values
- Recognition
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Workvivo
No trial information availableRatings
Meets Requirements
8.8
14,048
9.4
2,301
Ease of Use
8.2
18,035
9.5
2,325
Ease of Setup
7.8
8,978
9.5
1,211
Ease of Admin
7.9
4,487
9.5
279
Quality of Support
8.1
12,259
9.5
2,168
Has the product been a good partner in doing business?
8.4
4,451
9.7
276
Product Direction (% positive)
8.3
13,693
9.8
2,298
Features by Category
Sales Force Automation
8.8
9574
|
Verified
Not enough data
8.3
6400
|
Verified
Not enough data
8.7
9298
|
Verified
Not enough data
8.3
9525
|
Verified
Not enough data
8.0
7326
|
Verified
Not enough data
8.2
7622
|
Verified
Not enough data
8.0
6763
|
Verified
Not enough data
8.1
6665
|
Verified
Not enough data
8.3
7415
|
Verified
Not enough data
Marketing Automation
8.0
6679
|
Verified
Not enough data
8.1
6999
|
Verified
Not enough data
8.5
8101
|
Verified
Not enough data
7.9
5431
Not enough data
Customer Support
8.3
6834
|
Verified
Not enough data
8.1
6389
|
Verified
Not enough data
8.2
6791
|
Verified
Not enough data
8.0
5502
|
Verified
Not enough data
8.2
5993
|
Verified
Not enough data
Reporting & Analytics
8.5
9015
|
Verified
Not enough data
8.5
9180
|
Verified
Not enough data
8.2
7472
|
Verified
Not enough data
Mobile & Social
7.9
5628
|
Verified
Not enough data
7.8
5250
|
Verified
Not enough data
7.7
6107
|
Verified
Not enough data
Platform
8.5
3651
|
Verified
Not enough data
8.5
3653
|
Verified
Not enough data
8.6
3637
|
Verified
Not enough data
8.4
2902
|
Verified
Not enough data
8.5
3181
|
Verified
Not enough data
8.1
3198
|
Verified
Not enough data
8.7
3643
|
Verified
Not enough data
8.1
3030
Not enough data
Integration
8.5
2603
|
Verified
Not enough data
8.5
3085
|
Verified
Not enough data
8.5
2905
|
Verified
Not enough data
Generative AI
7.6
890
Not enough data
Agentic AI - CRM
7.9
265
Not enough data
7.9
251
Not enough data
8.2
258
Not enough data
8.0
241
Not enough data
8.0
242
Not enough data
8.1
256
Not enough data
8.2
252
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
297
Not enough data
8.8
319
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
347
Not enough data
8.8
342
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Not enough data
9.1
29
Not enough data
8.9
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.3
29
Not enough data
Integrated Workflows
8.7
522
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
462
Not enough data
8.9
526
Not enough data
8.4
470
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
484
Not enough data
7.8
416
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
472
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
415
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
Information Distribution
Not enough data
9.4
1706
Not enough data
9.3
1519
Not enough data
9.3
1689
Not enough data
9.3
1655
Not enough data
9.3
1618
Employee Engagement
Not enough data
9.4
1679
Not enough data
9.2
1624
Not enough data
9.4
1681
Not enough data
9.2
1587
Not enough data
9.3
1594
Not enough data
9.2
772
Not enough data
9.1
770
Not enough data
8.9
773
User Experience & Accessibility - Employee Communications
Not enough data
9.0
756
Not enough data
9.2
760
Not enough data
9.1
759
Not enough data
9.1
760
Content Distribution - Employee Communications
Not enough data
9.2
769
Not enough data
9.1
753
Not enough data
9.1
754
Additional Features - Employee Communications
Not enough data
9.0
755
Not enough data
9.0
756
Not enough data
9.0
754
Agentic AI - Employee Communications
Not enough data
8.7
267
Not enough data
8.9
268
Platform Basics
Not enough data
9.4
950
Not enough data
9.4
975
Not enough data
9.5
967
Platform Content
Not enough data
9.4
939
Not enough data
9.3
952
Not enough data
9.4
957
Platform Additional Functionality
Not enough data
9.3
925
Not enough data
9.4
939
Not enough data
Feature Not Available
Not enough data
9.6
960
Not enough data
9.4
933
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
69
Not enough data
8.8
68
Not enough data
8.5
64
Not enough data
8.5
66
Not enough data
8.3
58
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.1
64
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.9
21
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
9.3
184
Not enough data
9.4
188
Not enough data
9.4
187
Not enough data
9.4
186
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.2
184
Not enough data
9.4
181
Not enough data
9.4
186
Not enough data
9.2
184
Not enough data
9.4
185
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
8.5
35
Not enough data
Feature Not Available
Not enough data
8.7
35
Not enough data
8.6
35
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
9.2
113
Not enough data
9.3
112
Not enough data
9.4
112
Not enough data
9.6
112
Not enough data
9.5
110
Not enough data
9.4
114
Communication Features - Frontline Worker Communication Platforms
Not enough data
9.2
112
Not enough data
9.2
113
Not enough data
9.5
114
Not enough data
9.3
111
Operations - Frontline Worker Communication Platforms
Not enough data
9.2
111
Not enough data
9.3
112
Not enough data
Feature Not Available
Not enough data
9.1
112
Agentic AI - Frontline Worker Communication Platforms
Not enough data
8.5
17
Not enough data
9.1
16
Not enough data
8.5
17
Not enough data
8.8
17
Not enough data
8.4
17
Core Features - Employee Experience Software
Not enough data
9.2
502
Not enough data
9.4
512
People Analytics - Employee Experience Software
Not enough data
9.2
510
Not enough data
9.2
504
Advanced Features - Employee Experience Software
Not enough data
9.3
504
Not enough data
9.2
504
Not enough data
9.2
501
Employee Improvement - Employee Experience Software
Not enough data
9.3
500
Not enough data
9.3
502
Not enough data
9.3
505
Sales Performance Features - Sales Planning
8.5
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.7
172
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.6
56
Not enough data
Agentic AI - Lead Scoring
7.9
56
Not enough data
8.2
55
Not enough data
8.0
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
563
Not enough data
8.9
595
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
569
Not enough data
8.4
578
Not enough data
8.3
592
Not enough data
Customizations
8.7
624
Not enough data
8.5
594
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
599
Not enough data
Generative AI
7.5
291
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
80
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
964
Not enough data
8.1
856
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.5
49
Not enough data
8.8
50
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.3
1447
Not enough data
9.3
1465
Not enough data
9.3
1427
Platform Content
Not enough data
9.4
1468
Not enough data
9.3
1455
Not enough data
9.4
1447
Not enough data
9.2
1404
Platform Additional Functionality
Not enough data
9.4
1449
Not enough data
9.4
1447
Not enough data
9.5
1491
Not enough data
9.4
1476
Platform
Not enough data
9.3
1386
Not enough data
9.2
1331
Not enough data
9.3
1331
Not enough data
9.4
1370
Not enough data
9.5
1381
Not enough data
9.4
1370
Not enough data
9.2
1350
Not enough data
9.3
1375
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Workvivo share no categories
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
Workvivo is categorized as Frontline Worker Communication Platforms, Employee Engagement, Employee Experience, Employee Communications, Employee Intranet, Enterprise Social Networking (ESN), and Employee Recognition
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workvivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Consumer Services
20.2%
Information Technology and Services
12.8%
Computer Software
7.7%
Retail
5.3%
Accounting
3.8%
Other
50.3%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
What is Workvivo used for?
6 Comments
AR
WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,...Read more
I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?
4 Comments
SD
You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For...Read more
How do i search more users within my company from diffrent countires?
3 Comments
SS
every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group.Read more
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