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Compare Salesforce Sales Cloud and WORKetc 
Featured Products
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (87.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$78.00 2 Users Per Month
Salesforce Sales Cloud
Star Rating
(25,432)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansWORKetc
Star Rating
(53)4.6 out of 5
Market Segments
Small-Business (87.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$78.00 2 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive view of customer interactions, with users appreciating its ability to consolidate leads, opportunities, and customer data into one platform. This integration allows teams to work more efficiently and make informed decisions based on real-time insights.
- Users say that WORKetc shines in its CRM capabilities, particularly for small businesses. Reviewers highlight its effectiveness in tracking customer information and managing tasks, with one user noting the ease of keeping track of sales pitches and client communications all in one place.
- According to verified reviews, Salesforce Sales Cloud has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to WORKetc. This is reflected in the volume of recent reviews, with Salesforce receiving 185 reviews in the last 90 days, while WORKetc has none.
- Reviewers mention that while both platforms offer good support, WORKetc stands out with a notably higher quality of support rating. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for small businesses that may require more hands-on assistance.
- Users highlight that Salesforce Sales Cloud is particularly strong in lead management and forecasting, with features that help organizations effectively manage their sales pipeline. Reviewers have noted its utility in budgeting and forecasting, which can be a game-changer for mid-market companies.
- G2 reviewers indicate that while both platforms have similar ease of setup scores, WORKetc offers a more user-friendly experience for small businesses, making it easier for teams to get started without extensive training. Users appreciate the straightforward interface that allows them to manage tasks and customer interactions seamlessly.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
WORKetc
Starter
$78.00
2 Users Per Month
Use the software you'll need tomorrow without blowing the budget today (2 user max)
- Unlimited Projects & Templates
- Customized Workflows
- Complete Customer History
Free Trial
Salesforce Sales Cloud
Free Trial is available
WORKetc
Free Trial is available
Ratings
Meets Requirements
8.8
13,888
8.9
45
Ease of Use
8.2
17,876
8.3
45
Ease of Setup
7.8
8,833
7.8
29
Ease of Admin
7.9
4,464
8.6
30
Quality of Support
8.1
12,121
9.5
45
Has the product been a good partner in doing business?
8.4
4,427
9.3
28
Product Direction (% positive)
8.3
13,560
9.7
45
Features by Category
Sales Force Automation
8.8
9512
|
Verified
9.2
24
|
Verified
8.3
6400
|
Verified
Feature Not Available
8.7
9240
|
Verified
8.5
22
|
Verified
8.3
9481
|
Verified
8.7
25
|
Verified
8.0
7322
|
Verified
8.1
14
|
Verified
8.2
7615
|
Verified
8.0
21
|
Verified
8.0
6761
|
Verified
8.3
21
|
Verified
8.1
6661
|
Verified
8.3
20
|
Verified
8.3
7412
|
Verified
8.5
18
|
Verified
Marketing Automation
8.0
6672
|
Verified
8.0
18
|
Verified
8.1
6994
|
Verified
8.0
19
|
Verified
8.5
8047
|
Verified
9.1
19
|
Verified
7.9
5430
8.1
13
|
Verified
Customer Support
8.3
6823
|
Verified
9.0
26
|
Verified
8.1
6389
|
Verified
8.7
24
|
Verified
8.2
6789
|
Verified
8.3
26
|
Verified
8.0
5500
|
Verified
8.8
12
|
Verified
8.2
5994
|
Verified
8.9
16
|
Verified
Reporting & Analytics
8.5
8971
|
Verified
8.8
26
|
Verified
8.5
9150
|
Verified
8.5
27
|
Verified
8.2
7449
|
Verified
8.5
19
|
Verified
Mobile & Social
7.9
5623
|
Verified
7.2
15
|
Verified
7.8
5250
|
Verified
7.0
16
|
Verified
7.7
6102
|
Verified
7.0
23
|
Verified
Platform
8.6
3606
|
Verified
8.8
19
|
Verified
8.5
3611
|
Verified
8.9
19
|
Verified
8.6
3626
|
Verified
9.2
19
|
Verified
8.4
2899
|
Verified
8.2
12
|
Verified
8.5
3175
|
Verified
6.7
7
|
Verified
8.1
3192
|
Verified
Feature Not Available
8.7
3610
|
Verified
9.1
19
|
Verified
8.1
3028
8.2
13
|
Verified
Integration
8.5
2604
|
Verified
8.3
16
|
Verified
8.5
3068
|
Verified
8.0
14
|
Verified
8.5
2895
|
Verified
6.8
14
|
Verified
Generative AI
7.6
889
Not enough data
Agentic AI - CRM
7.8
250
Not enough data
7.9
248
Not enough data
8.2
247
Not enough data
8.0
242
Not enough data
8.0
240
Not enough data
8.0
243
Not enough data
8.2
245
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
127
Not enough data
8.4
127
Not enough data
Agentic AI - AI Sales Assistant
9.1
29
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
9.0
27
Not enough data
9.2
29
Not enough data
9.0
28
Not enough data
9.2
29
Not enough data
Integrated Workflows
8.7
522
Not enough data
8.5
515
Not enough data
8.1
469
Not enough data
8.1
464
Not enough data
8.8
526
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
505
Not enough data
8.7
502
Not enough data
8.3
487
Not enough data
7.8
419
Not enough data
AI and Automation
8.5
466
Not enough data
8.4
474
Not enough data
8.3
430
Not enough data
8.0
434
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
90
Not enough data
8.4
91
Not enough data
8.6
88
Not enough data
8.4
91
Not enough data
8.3
90
Not enough data
8.2
91
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Bill Processing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Billing
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Not enough data
Route Planning
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Not enough data
Sales Performance Management
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Not enough data
Presentation and Forms
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
33
Not enough data
8.4
35
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Not enough data
Territory Management - Sales Planning
8.6
167
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Not enough data
Agentic AI - Sales Planning
8.5
58
Not enough data
8.5
57
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Not enough data
Attribution
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Not enough data
Discovery
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
442
Not enough data
Platform
8.6
433
Not enough data
8.6
433
Not enough data
Agentic AI - Sales Performance Management
8.5
76
Not enough data
8.6
75
Not enough data
8.5
77
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
437
Not enough data
8.6
515
Not enough data
Personalization
8.6
486
Not enough data
8.8
562
Not enough data
8.9
595
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.2
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.3
64
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
591
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
291
Not enough data
Agentic AI - Sales Analytics
8.3
81
Not enough data
8.6
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1029
Not enough data
8.6
961
Not enough data
Predictive Analytics
8.4
945
Not enough data
8.6
959
Not enough data
8.1
854
Not enough data
8.3
894
Not enough data
Sales Management
8.7
983
Not enough data
8.1
857
Not enough data
8.6
980
Not enough data
8.8
1050
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Not enough data
Generative AI
7.6
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
345
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and WORKetc are categorized as CRM
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WORKetc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Information Technology and Services
16.0%
Hospital & Health Care
10.0%
Computer Software
10.0%
Marketing and Advertising
8.0%
Management Consulting
6.0%
Other
50.0%
Alternatives
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
WORKetc has no discussions with answers
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