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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$9.00 1 user Per Month
Pipedrive
Star Rating
(2,829)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,371)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansPipedrive vs Smartsheet
When assessing the two solutions, reviewers found Pipedrive easier to use, set up, and administer. Reviewers also preferred doing business with Pipedrive overall.
- Pipedrive and Smartsheet both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Pipedrive is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pipedrive over Smartsheet.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Pipedrive
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.5
2,488
8.5
18,090
Ease of Use
8.9
2,524
8.4
18,328
Ease of Setup
8.7
1,543
8.3
10,122
Ease of Admin
8.6
997
8.5
7,595
Quality of Support
8.4
2,128
8.3
14,002
Has the product been a good partner in doing business?
8.7
965
8.6
7,045
Product Direction (% positive)
8.8
2,452
8.6
17,583
Features by Category
Sales Force Automation
8.5
2004
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
2039
|
Verified
Not enough data
8.6
2050
|
Verified
Not enough data
7.7
1609
|
Verified
Not enough data
8.3
1100
|
Verified
Not enough data
7.7
1610
|
Verified
Not enough data
7.7
1565
Not enough data
7.8
1667
Not enough data
Marketing Automation
7.5
1498
|
Verified
Not enough data
7.5
1483
|
Verified
Not enough data
8.5
1820
|
Verified
Not enough data
7.5
1446
|
Verified
Not enough data
Customer Support
7.9
1005
Not enough data
7.8
986
Not enough data
8.0
1016
Not enough data
7.5
1474
Not enough data
7.7
959
Not enough data
Reporting & Analytics
8.0
1853
|
Verified
Not enough data
8.3
1942
|
Verified
Not enough data
7.9
1716
|
Verified
Not enough data
Mobile & Social
7.6
1422
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1584
|
Verified
Not enough data
Platform
8.2
1334
|
Verified
Not enough data
8.3
1315
Not enough data
8.4
1352
|
Verified
Not enough data
8.2
1167
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1168
Not enough data
8.7
1317
|
Verified
Not enough data
7.8
1123
Not enough data
Integration
8.1
1224
|
Verified
Not enough data
8.0
1157
|
Verified
Not enough data
7.9
1090
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Not enough data
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Tasks
Not enough data
8.7
10042
|
Verified
Not enough data
8.8
10048
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Not enough data
8.1
9259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Projects
Not enough data
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.5
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Not enough data
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Resource Management
Not enough data
7.6
7732
|
Verified
Not enough data
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Project Monitoring
Not enough data
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Generative AI
Not enough data
6.0
3055
Not enough data
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
Not enough data
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Administration
Not enough data
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Project management
Not enough data
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Workload
Not enough data
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Communication & Collaboration
Not enough data
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Cost Management
Not enough data
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Integration
Not enough data
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Generative AI
Not enough data
6.5
1651
Not enough data
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
425
Not enough data
5.6
425
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Not enough data
Personalization
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Not enough data
Administrative
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Not enough data
Customizations
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Smartsheet share no categories
Unique Categories
Pipedrive is categorized as CRM, Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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