G2 reviewers report that Phonexa excels in customer support, with users highlighting the team's deep industry knowledge and responsiveness. One user noted the "outstanding service and attention" provided during onboarding, which significantly enhances the overall experience.
Users say that Quo offers a user-friendly interface, making it easy to navigate essential features. Reviewers appreciate the "convenience" of the platform, which allows for quick access to necessary tools, although some feel it lacks the depth of features found in Phonexa.
According to verified reviews, Phonexa stands out for its flexibility and comprehensive feature set, allowing users to have full control over their operations. One user mentioned that the platform provides everything needed "in one place," which is a significant advantage for small businesses.
Reviewers mention that Quo's API support is a strong point, with users praising how quickly the company embraces new technology and iterates on features. This adaptability is appreciated, especially for businesses looking to integrate with other systems.
Users highlight that Phonexa's onboarding and API integration support is particularly strong, with one user noting the "prompt follow-up on any issues" and the flexibility in addressing problems. This level of support can be crucial for businesses that require a smooth transition to new software.
G2 reviewers indicate that while Quo has a larger user base and more reviews, Phonexa's higher star rating reflects a more satisfied customer base. Users appreciate the personalized attention and tailored solutions offered by Phonexa, which can lead to a more positive long-term partnership.
Phonexa is a performance marketing automation software and all-in-one marketing automation solution for calls, leads, clicks, email, SMS, accounting, and...Read more
How does call tracking software work?
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Official Response from Phonexa
Call tracking is the process of collecting data from phone conversations with callers that can pinpoint exactly what campaign or marketing effort drove the...Read more
What is phone call tracking?
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MS
Call tracking is the process of learning about an incoming phone call and the technology that allows you to do it. This includes, but is not limited to, the...Read more
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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