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Compare Nutshell and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$25.00 1 User Per Month
Nutshell
Star Rating
(1,404)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSalesforce Sales Cloud
Star Rating
(25,402)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive view of customer data, with users appreciating its ability to consolidate leads, opportunities, and customer insights into one platform. This integration allows teams to work more efficiently and make informed decisions based on real-time data.
- Users say that Nutshell stands out for its user-friendly interface, which many find clean and intuitive. Reviewers highlight its exceptional design and customer service, making it a great choice for small businesses looking for a straightforward CRM solution.
- According to verified reviews, Salesforce Sales Cloud receives high marks for its robust sales analytics capabilities, with users noting its effectiveness in managing leads and forecasting for budgeting purposes. This feature is particularly beneficial for mid-market companies that require detailed insights to drive their sales strategies.
- Reviewers mention that while Nutshell is effective in tracking communication and timelines, it may not offer the same depth of analytics as Salesforce. Users appreciate how Nutshell helps them organize leads, but some feel it lacks advanced reporting features that larger teams might need.
- G2 reviewers highlight that Salesforce Sales Cloud's implementation process is generally quick and intuitive, with many users praising the onboarding wizard that simplifies setup. This is a significant advantage for organizations that want to hit the ground running without extensive training.
- Users report that while Nutshell provides excellent customer support, Salesforce Sales Cloud also receives positive feedback for its support quality, though some users find it slightly less responsive. Both platforms have their strengths, but Salesforce's larger market presence may lead to more resources and community support.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Nutshell
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.4
1,122
8.8
13,865
Ease of Use
8.7
1,215
8.2
17,850
Ease of Setup
8.5
654
7.8
8,808
Ease of Admin
8.7
522
7.9
4,462
Quality of Support
8.7
1,025
8.1
12,100
Has the product been a good partner in doing business?
8.8
515
8.4
4,425
Product Direction (% positive)
8.5
1,110
8.3
13,540
Features by Category
Sales Force Automation
8.5
889
|
Verified
8.8
9496
|
Verified
Feature Not Available
8.3
6397
|
Verified
8.3
862
|
Verified
8.7
9225
|
Verified
8.1
879
|
Verified
8.3
9468
|
Verified
7.5
675
|
Verified
8.0
7319
|
Verified
8.1
727
|
Verified
8.2
7612
|
Verified
7.4
674
|
Verified
8.0
6757
|
Verified
7.3
584
8.1
6656
|
Verified
7.6
650
8.3
7409
|
Verified
Marketing Automation
7.7
670
|
Verified
8.0
6670
|
Verified
7.6
603
8.1
6990
|
Verified
8.4
813
|
Verified
8.5
8034
|
Verified
7.2
573
7.9
5428
Customer Support
7.9
637
8.3
6817
|
Verified
7.9
660
|
Verified
8.1
6387
|
Verified
8.0
690
|
Verified
8.2
6785
|
Verified
7.4
557
|
Verified
8.0
5498
|
Verified
7.8
576
|
Verified
8.2
5990
|
Verified
Reporting & Analytics
7.8
794
|
Verified
8.5
8957
|
Verified
8.2
856
|
Verified
8.5
9138
|
Verified
7.4
683
|
Verified
8.2
7443
|
Verified
Mobile & Social
7.2
552
|
Verified
7.9
5621
|
Verified
7.0
551
|
Verified
7.8
5248
|
Verified
7.1
649
|
Verified
7.7
6097
|
Verified
Platform
7.7
638
|
Verified
8.6
3599
|
Verified
7.9
610
|
Verified
8.5
3603
|
Verified
8.4
660
|
Verified
8.6
3625
|
Verified
7.2
482
|
Verified
8.4
2898
|
Verified
6.5
426
|
Verified
8.5
3175
|
Verified
7.2
501
8.1
3192
|
Verified
8.4
638
|
Verified
8.7
3604
|
Verified
7.3
482
|
Verified
8.1
3028
Integration
7.9
607
|
Verified
8.5
2604
|
Verified
7.5
540
|
Verified
8.5
3067
|
Verified
7.3
478
|
Verified
8.5
2895
|
Verified
Generative AI
Feature Not Available
7.6
887
Agentic AI - CRM
7.6
42
7.8
248
7.5
40
7.9
246
7.2
41
8.2
246
7.3
41
8.0
241
7.2
41
8.0
238
7.3
40
8.0
241
7.2
41
8.2
243
Email Marketing
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.1
139
Not enough data
8.1
241
Not enough data
Generative AI
6.5
159
Not enough data
6.7
159
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
217
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Organization
Not enough data
8.9
353
Not enough data
8.8
344
Not enough data
8.8
339
Performance Analysis
Not enough data
8.4
285
Not enough data
8.8
307
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
301
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.1
28
Not enough data
9.0
28
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
9.2
28
Not enough data
9.1
27
Not enough data
9.2
28
Integrated Workflows
8.3
195
8.7
521
8.2
192
8.5
514
7.3
160
8.1
468
Feature Not Available
8.1
463
8.1
169
8.8
525
8.0
180
8.4
471
8.1
168
8.6
483
Repeatability and Reportability
Feature Not Available
8.4
485
8.2
173
8.7
504
8.2
168
8.7
501
7.4
151
8.3
486
Feature Not Available
7.8
418
AI and Automation
7.7
165
8.5
465
7.9
164
8.4
473
Feature Not Available
8.3
429
Feature Not Available
8.0
433
Feature Not Available
7.8
415
Generative AI
Feature Not Available
7.4
270
Agentic AI - Sales Engagement
6.8
12
8.3
89
7.5
12
8.4
90
7.2
12
8.6
87
7.2
12
8.4
90
7.5
12
8.3
89
7.6
12
8.3
90
7.4
12
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Customization
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Not enough data
Additional Functionality
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.2
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
167
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
58
Not enough data
8.5
57
Agentic AI - Lead Scoring
Not enough data
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Attribution
Not enough data
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Discovery
Not enough data
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Management
Not enough data
8.5
422
Not enough data
8.6
442
Platform
Not enough data
8.6
433
Not enough data
8.6
433
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
8.5
76
7.4
9
8.6
75
6.9
9
8.5
77
Incentives
6.8
94
8.2
439
6.6
98
8.4
503
6.5
94
8.0
437
7.6
99
8.6
514
Personalization
7.5
107
8.6
484
7.7
106
8.8
561
8.2
118
8.9
594
7.7
105
8.6
537
Administrative
7.7
109
8.7
566
7.5
103
8.5
529
7.3
97
8.4
510
Agentic AI - Email Tracking
7.9
12
8.1
63
8.2
11
8.4
61
8.3
11
8.4
61
8.5
11
8.2
62
8.2
11
8.4
62
8.5
11
8.3
61
8.5
11
8.3
64
Analytics
8.0
187
8.3
568
8.0
181
8.4
577
7.9
175
8.3
591
Customizations
8.4
185
8.7
621
8.3
192
8.5
591
8.3
192
8.6
625
8.0
176
8.4
570
8.4
190
8.4
597
Generative AI
Feature Not Available
7.5
291
Agentic AI - Sales Analytics
6.9
13
8.3
81
6.9
13
8.6
80
7.1
13
8.3
80
7.2
13
8.3
80
7.7
13
8.3
80
Data Sourcing
7.6
163
8.5
966
7.9
173
8.7
997
Feature Not Available
8.3
901
8.5
184
8.7
1029
8.2
170
8.6
961
Predictive Analytics
7.9
172
8.4
944
7.8
167
8.6
958
Feature Not Available
8.1
854
7.5
161
8.3
894
Sales Management
8.4
189
8.7
983
Feature Not Available
8.1
857
Feature Not Available
8.6
980
8.5
197
8.8
1048
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.6
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Categories
Categories
Shared Categories
Nutshell and Salesforce Sales Cloud are categorized as Sales Engagement, Sales Analytics, CRM, Sales Performance Management, and Email Tracking
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.4%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.0%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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