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Compare Nextiva and Wati

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At a Glance
Nextiva
Nextiva
Star Rating
(3,435)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plans
Wati
Wati
Star Rating
(453)4.6 out of 5
Market Segments
Small-Business (78.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans

Nextiva vs Wati

When assessing the two solutions, reviewers found Wati easier to use, set up, and administer. Reviewers also preferred doing business with Wati overall.

  • Reviewers felt that Nextiva meets the needs of their business better than Wati.
  • When comparing quality of ongoing product support, reviewers felt that Nextiva is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Wati over Nextiva.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
Browse all 6 pricing plans
Wati
Growth
Contact Us
Browse all 3 pricing plans
Free Trial
Nextiva
No trial information available
Wati
Free Trial is available
Ratings
Meets Requirements
9.0
2,766
8.9
352
Ease of Use
8.7
2,802
9.2
361
Ease of Setup
8.4
2,093
9.0
323
Ease of Admin
8.6
1,986
9.1
271
Quality of Support
9.0
2,752
8.6
344
Has the product been a good partner in doing business?
8.9
1,967
9.1
267
Product Direction (% positive)
8.3
2,653
9.3
332
Features by Category
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.5
177
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
153
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.5
204
Not enough data
Channels
9.4
196
Not enough data
7.9
178
Not enough data
7.7
175
Not enough data
8.2
181
Not enough data
8.2
170
Not enough data
Generative AI
7.6
85
Not enough data
Functions
8.7
176
Not enough data
8.6
175
Not enough data
8.8
176
Not enough data
8.1
173
Not enough data
8.2
171
Not enough data
8.5
179
Not enough data
8.5
171
Not enough data
8.4
167
Not enough data
Agentic AI - Contact Center
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
Administrative
8.3
169
Not enough data
9.1
177
Not enough data
8.9
177
Not enough data
8.4
167
Not enough data
8.3
162
Not enough data
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
8.6
145
Functionality
Not enough data
8.8
131
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Not enough data
8.5
185
Responses
Not enough data
8.6
173
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
142
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Proactive NotificationHide 8 FeaturesShow 8 Features
Not enough data
8.4
78
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.6
770
Not enough data
Platform
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
608
Not enough data
8.3
505
Not enough data
8.6
606
Not enough data
Generative AI
7.7
296
Not enough data
Workforce Management
8.8
610
Not enough data
8.7
568
Not enough data
Call Center Infrastructure (CCI)
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Administrative
8.7
597
Not enough data
8.7
627
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.3
68
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3
55
Not enough data
8.5
56
Not enough data
8.5
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4
56
Not enough data
8.6
59
Not enough data
7.7
50
Not enough data
8.5
51
Insight
Not enough data
8.0
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
9.0
32
Not enough data
Basic Communication - Cloud PBX
9.2
27
Not enough data
9.0
28
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
9.1
27
Not enough data
Advanced Features - Cloud PBX
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
27
Not enough data
Not enough data
9.0
96
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
90
Not enough data
9.4
91
Not enough data
9.2
88
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
89
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
8.3
1,707
Not enough data
Platform Basics - VoIP Providers
8.6
61
Not enough data
8.8
66
Not enough data
8.4
60
Not enough data
8.2
60
Not enough data
8.0
57
Not enough data
7.9
57
Not enough data
Basic Communication
9.2
1641
|
Verified
Not enough data
7.9
903
|
Verified
Not enough data
8.3
1049
|
Verified
Not enough data
7.7
836
Not enough data
8.6
1161
|
Verified
Not enough data
9.1
1342
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.8
43
Not enough data
8.1
42
Not enough data
7.8
43
Not enough data
7.8
44
Not enough data
Access
8.0
910
Not enough data
8.2
904
Not enough data
8.5
1040
|
Verified
Not enough data
Advanced Features
8.3
1176
|
Verified
Not enough data
8.6
1241
|
Verified
Not enough data
9.1
1480
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
8.6
196
Not enough data
Agentic AI - UCaaS Platforms
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Extensions
8.5
151
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
8.8
149
|
Verified
Not enough data
Features
9.2
182
|
Verified
Not enough data
8.5
154
Not enough data
8.3
145
|
Verified
Not enough data
9.0
158
|
Verified
Not enough data
8.5
149
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Nextiva
Nextiva
Wati
Wati
Nextiva and Wati share no categories
Reviews
Reviewers' Company Size
Nextiva
Nextiva
Small-Business(50 or fewer emp.)
78.2%
Mid-Market(51-1000 emp.)
20.6%
Enterprise(> 1000 emp.)
1.2%
Wati
Wati
Small-Business(50 or fewer emp.)
78.3%
Mid-Market(51-1000 emp.)
20.0%
Enterprise(> 1000 emp.)
1.7%
Reviewers' Industry
Nextiva
Nextiva
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Wati
Wati
Education Management
10.1%
Information Technology and Services
7.2%
Retail
6.5%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
64.0%
Alternatives
Nextiva
Nextiva Alternatives
3CX
3CX
Add 3CX
Aircall
Aircall
Add Aircall
RingEX
RingEX
Add RingEX
GoTo Connect
GoTo Connect
Add GoTo Connect
Wati
Wati Alternatives
Gallabox
Gallabox
Add Gallabox
Twilio
Twilio
Add Twilio
Interakt
Interakt
Add Interakt
respond.io
respond.io
Add respond.io
Discussions
Nextiva
Nextiva Discussions
What does nextiva do?
3 Comments
Steven C.
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
Jorge B.
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
Jeremy B.
JB
Hi Vicky, Thanks for reaching out. Great Question! Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
Wati
Wati Discussions
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
Jitesh D.
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
Prateek P.
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
Jitesh D.
JD
Our chat widget allows you to add a page title as default message when users land from a specific website. If users allow the default message to be sent,...Read more