# Top 10 Nextiva Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 3,593 Nextiva is not the only option for VoIP Providers. Explore other competing options and alternatives. VoIP Providers is a widely used technology, and many people are seeking secure, popular software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Nextiva include features and customer service. The best overall Nextiva alternative is 3CX. Other similar apps like Nextiva are Aircall, RingEX, GoTo Connect, and 8x8 Work. Nextiva alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to Nextiva - [3CX](https://www.g2.com/products/3cx/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) ## Top 10 Alternatives to Nextiva Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Nextiva stacks up to the competition, check reviews from current & previous users in industries like Hospital & Health Care, Financial Services, and Health, Wellness and Fitness, and find the best product for your business. ### 1. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 547 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Nextiva, 3CX is: - Easier to admin - Easier to set up - More usable Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) **Compare:** [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva) **Compare 3CX with other alternatives:** - [3CX vs Aircall](https://www.g2.com/compare/3cx-vs-aircall) - [3CX vs RingEX](https://www.g2.com/compare/3cx-vs-ringex) - [3CX vs GoTo Connect](https://www.g2.com/compare/3cx-vs-goto-connect) - [3CX vs 8x8 Work](https://www.g2.com/compare/3cx-vs-8x8-work) - [3CX vs Vonage Business Communications](https://www.g2.com/compare/3cx-vs-vonage-business-communications) - [3CX vs Genesys Cloud CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [3CX vs Talkdesk](https://www.g2.com/compare/3cx-vs-talkdesk) - [3CX vs Dialpad Connect](https://www.g2.com/compare/3cx-vs-dialpad-connect) - [3CX vs Intermedia Unite](https://www.g2.com/compare/3cx-vs-intermedia-unite) ### 2. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,632 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to Nextiva, Aircall is: - Easier to set up - More usable - Easier to admin Categories in common with Nextiva: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva) **Compare Aircall with other alternatives:** - [Aircall vs 3CX](https://www.g2.com/compare/3cx-vs-aircall) - [Aircall vs RingEX](https://www.g2.com/compare/aircall-vs-ringex) - [Aircall vs GoTo Connect](https://www.g2.com/compare/aircall-vs-goto-connect) - [Aircall vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-aircall) - [Aircall vs Vonage Business Communications](https://www.g2.com/compare/aircall-vs-vonage-business-communications) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk) - [Aircall vs Dialpad Connect](https://www.g2.com/compare/aircall-vs-dialpad-connect) - [Aircall vs Intermedia Unite](https://www.g2.com/compare/aircall-vs-intermedia-unite) ### 3. [RingEX](https://www.g2.com/products/ringex/reviews) By RingCentral **Average Rating:** 4.2/5 **Total Reviews:** 1,417 AI-powered communications that redefines customer engagement for modern teams. Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) **Compare:** [Nextiva vs RingEX](https://www.g2.com/compare/nextiva-vs-ringex) **Compare RingEX with other alternatives:** - [RingEX vs 3CX](https://www.g2.com/compare/3cx-vs-ringex) - [RingEX vs Aircall](https://www.g2.com/compare/aircall-vs-ringex) - [RingEX vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ringex) - [RingEX vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-ringex) - [RingEX vs Vonage Business Communications](https://www.g2.com/compare/ringex-vs-vonage-business-communications) - [RingEX vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringex) - [RingEX vs Talkdesk](https://www.g2.com/compare/ringex-vs-talkdesk) - [RingEX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-ringex) - [RingEX vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-ringex) ### 4. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) By GoTo **Average Rating:** 4.4/5 **Total Reviews:** 1,415 GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Nextiva, GoTo Connect is: - Easier to admin - Easier to do business with - More usable Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Nextiva vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-nextiva) **Compare GoTo Connect with other alternatives:** - [GoTo Connect vs 3CX](https://www.g2.com/compare/3cx-vs-goto-connect) - [GoTo Connect vs Aircall](https://www.g2.com/compare/aircall-vs-goto-connect) - [GoTo Connect vs RingEX](https://www.g2.com/compare/goto-connect-vs-ringex) - [GoTo Connect vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-goto-connect) - [GoTo Connect vs Vonage Business Communications](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) - [GoTo Connect vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-goto-connect) - [GoTo Connect vs Talkdesk](https://www.g2.com/compare/goto-connect-vs-talkdesk) - [GoTo Connect vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [GoTo Connect vs Intermedia Unite](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) ### 5. [8x8 Work](https://www.g2.com/products/8x8-work/reviews) By 8x8 **Average Rating:** 4.2/5 **Total Reviews:** 932 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner. Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) **Compare:** [Nextiva vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-nextiva) **Compare 8x8 Work with other alternatives:** - [8x8 Work vs 3CX](https://www.g2.com/compare/3cx-vs-8x8-work) - [8x8 Work vs Aircall](https://www.g2.com/compare/8x8-work-vs-aircall) - [8x8 Work vs RingEX](https://www.g2.com/compare/8x8-work-vs-ringex) - [8x8 Work vs GoTo Connect](https://www.g2.com/compare/8x8-work-vs-goto-connect) - [8x8 Work vs Vonage Business Communications](https://www.g2.com/compare/8x8-work-vs-vonage-business-communications) - [8x8 Work vs Genesys Cloud CX](https://www.g2.com/compare/8x8-work-vs-genesys-cloud-cx) - [8x8 Work vs Talkdesk](https://www.g2.com/compare/8x8-work-vs-talkdesk) - [8x8 Work vs Dialpad Connect](https://www.g2.com/compare/8x8-work-vs-dialpad-connect) - [8x8 Work vs Intermedia Unite](https://www.g2.com/compare/8x8-work-vs-intermedia-unite) ### 6. [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) By Vonage **Average Rating:** 4.3/5 **Total Reviews:** 503 Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice. Reviewers say compared to Nextiva, Vonage Business Communications is: - Slower to reach roi - Easier to set up - Easier to admin Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) **Compare:** [Nextiva vs Vonage Business Communications](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) **Compare Vonage Business Communications with other alternatives:** - [Vonage Business Communications vs 3CX](https://www.g2.com/compare/3cx-vs-vonage-business-communications) - [Vonage Business Communications vs Aircall](https://www.g2.com/compare/aircall-vs-vonage-business-communications) - [Vonage Business Communications vs RingEX](https://www.g2.com/compare/ringex-vs-vonage-business-communications) - [Vonage Business Communications vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) - [Vonage Business Communications vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-vonage-business-communications) - [Vonage Business Communications vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-vonage-business-communications) - [Vonage Business Communications vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-vonage-business-communications) - [Vonage Business Communications vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications) - [Vonage Business Communications vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-vonage-business-communications) ### 7. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,558 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Reviewers say compared to Nextiva, Genesys Cloud CX is: - Slower to reach roi - More usable Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs 3CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Genesys Cloud CX vs RingEX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringex) - [Genesys Cloud CX vs GoTo Connect](https://www.g2.com/compare/genesys-cloud-cx-vs-goto-connect) - [Genesys Cloud CX vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Vonage Business Communications](https://www.g2.com/compare/genesys-cloud-cx-vs-vonage-business-communications) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Intermedia Unite](https://www.g2.com/compare/genesys-cloud-cx-vs-intermedia-unite) ### 8. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,537 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to Nextiva, Talkdesk is: - Slower to reach roi - Easier to set up - More usable Categories in common with Nextiva: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [Nextiva vs Talkdesk](https://www.g2.com/compare/nextiva-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs 3CX](https://www.g2.com/compare/3cx-vs-talkdesk) - [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk) - [Talkdesk vs RingEX](https://www.g2.com/compare/ringex-vs-talkdesk) - [Talkdesk vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-talkdesk) - [Talkdesk vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-talkdesk) - [Talkdesk vs Vonage Business Communications](https://www.g2.com/compare/talkdesk-vs-vonage-business-communications) - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-talkdesk) - [Talkdesk vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-talkdesk) ### 9. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,199 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Nextiva, Dialpad Connect is: - Easier to set up - More usable - Easier to admin Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Nextiva vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nextiva) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs 3CX](https://www.g2.com/compare/3cx-vs-dialpad-connect) - [Dialpad Connect vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-connect) - [Dialpad Connect vs RingEX](https://www.g2.com/compare/dialpad-connect-vs-ringex) - [Dialpad Connect vs GoTo Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [Dialpad Connect vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-dialpad-connect) - [Dialpad Connect vs Vonage Business Communications](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications) - [Dialpad Connect vs Genesys Cloud CX](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx) - [Dialpad Connect vs Talkdesk](https://www.g2.com/compare/dialpad-connect-vs-talkdesk) - [Dialpad Connect vs Intermedia Unite](https://www.g2.com/compare/dialpad-connect-vs-intermedia-unite) ### 10. [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) By Intermedia **Average Rating:** 4.5/5 **Total Reviews:** 521 Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. Reviewers say compared to Nextiva, Intermedia Unite is: - Easier to set up - Easier to admin - More usable Categories in common with Nextiva: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Nextiva vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-nextiva) **Compare Intermedia Unite with other alternatives:** - [Intermedia Unite vs 3CX](https://www.g2.com/compare/3cx-vs-intermedia-unite) - [Intermedia Unite vs Aircall](https://www.g2.com/compare/aircall-vs-intermedia-unite) - [Intermedia Unite vs RingEX](https://www.g2.com/compare/intermedia-unite-vs-ringex) - [Intermedia Unite vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) - [Intermedia Unite vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-intermedia-unite) - [Intermedia Unite vs Vonage Business Communications](https://www.g2.com/compare/intermedia-unite-vs-vonage-business-communications) - [Intermedia Unite vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-intermedia-unite) - [Intermedia Unite vs Talkdesk](https://www.g2.com/compare/intermedia-unite-vs-talkdesk) - [Intermedia Unite vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-intermedia-unite) --- ## Nextiva Alternatives FAQs ### What are the best alternatives to Nextiva? The best alternatives to Nextiva based on G2 user ratings and review counts include [3CX](https://www.g2.com/products/3cx/reviews) (4.4/5 stars, 547 reviews), [Aircall](https://www.g2.com/products/aircall/reviews) (4.4/5 stars, 1592 reviews), [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 stars, 1371 reviews), [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) (4.4/5 stars, 1415 reviews), and [8x8 Work](https://www.g2.com/products/8x8-work/reviews) (4.2/5 stars, 927 reviews). These alternatives are recognized for their ease of administration, usability, and setup compared to Nextiva, with several also offering competitive pricing and robust feature sets. ### What features do alternatives offer that Nextiva does not? Alternatives such as RingEX, 8x8 Work, Dialpad Connect, and Intermedia Unite offer native conference transcripts, a feature not available in Nextiva. ### Which VoIP Providers tools do reviewers recommend instead of Nextiva? Reviewers recommend [3CX](https://www.g2.com/products/3cx/reviews) for its cost-effective licensing model based on simultaneous calls rather than per extension, open platform flexibility, and included features without add-on costs. [Aircall](https://www.g2.com/products/aircall/reviews) is favored for its rapid setup, extensive CRM integrations, and user-friendly interface ideal for modern businesses. [RingEX](https://www.g2.com/products/ringex/reviews) is praised for its AI-powered communications and seamless integration with platforms like Salesforce and Microsoft Teams. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) stands out for its enterprise-grade features with simple setup and strong customer support. [8x8 Work](https://www.g2.com/products/8x8-work/reviews) is recommended for its unified platform combining voice, video, messaging, and contact center capabilities, enhancing collaboration and customer experience. These providers are consistently noted for easier administration, better usability, and smoother setup processes compared to Nextiva, making them top choices among VoIP providers according to G2 reviewers. ### How does Nextiva compare to 3CX? According to G2 data, [Nextiva](https://www.g2.com/products/nextiva/reviews) holds a slight advantage over [3CX](https://www.g2.com/products/3cx/reviews) in overall user satisfaction with an average rating of 4.5/5 from 3,568 reviews compared to 3CX's 4.4/5 from 547 reviews. Nextiva scores higher in Better at Meeting Requirements (9.0 vs 8.9) and Better at Support (9.0 vs 7.9), while 3CX leads in More Usable (9.0 vs 8.7), Easier to Set Up (8.8 vs 8.4), and Easier to Administer (9.0 vs 8.6) by margins of 0.3 to 0.4 points. Nextiva also has a higher score in Easier to Do Business With (8.8 vs 8.6). User reviews highlight Nextiva's strengths in customer support (127 mentions), ease of use (117 mentions), helpfulness (104 mentions), and reliability (85 mentions). It offers unique features such as tenancy flexibility, VOIP number provisioning, and voicemail to SMS, which 3CX does not provide. 3CX is praised for its cost-effectiveness, flexibility, and ease of use, with 44 mentions of ease of use and 31 mentions of reliability. However, 3CX users report weaker support (only 15 mentions) and some issues with mobile app reliability and limited AI features. Overall, Nextiva is favored for its comprehensive support, advanced features, and reliability, while 3CX appeals to users seeking a cost-effective, flexible, and easy-to-administer PBX solution with strong usability and deployment options. ### Why do users choose 3CX over Nextiva? Users choose [3CX](https://www.g2.com/products/3cx/reviews) over [Nextiva](https://www.g2.com/products/nextiva/reviews) primarily for its cost-effectiveness and flexibility. 3CX offers a highly competitive pricing model, including a free version for up to 10 users, making it attractive for budget-conscious organizations. It supports flexible deployment options—on-premises, private cloud, or hosted by 3CX—which appeals to businesses wanting control over their infrastructure. 3CX scores higher in Ease of Setup (8.8 vs 8.4) and Ease of Administration (9.0 vs 8.6), reflecting user appreciation for its straightforward configuration and management. Users also praise 3CX’s user-friendly interface and unified communication features, including voice, chat, video, and messaging on a single platform, which enhance productivity and remote work capabilities. Additionally, 3CX’s compatibility with a wide range of SIP providers and hardware, along with strong CRM integrations (e.g., HubSpot), supports diverse business needs. Users highlight the ability to retain phone numbers and extensions easily and the software’s stability and reliability. 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