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Compare New Relic One Software and Splunk IT Cloud 
Featured Products
At a Glance
Market Segments
Mid-Market (42.0% of reviews)
Small-Business (38.9% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(583)4.4 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSplunk IT Cloud
Star Rating
(36)4.3 out of 5
Market Segments
Small-Business (38.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk IT CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, which integrates APM, logs, metrics, traces, and infrastructure monitoring. Users appreciate the real-time dashboards and distributed tracing capabilities that help DevOps teams detect anomalies early and reduce downtime.
- Users say that Splunk IT Cloud offers a user-friendly experience, particularly highlighting its ease of setup. Many find that they can quickly start ingesting and analyzing data with minimal configuration, which is a significant advantage for teams looking to streamline their processes.
- According to verified reviews, New Relic's interface is praised for its enhanced UI capabilities, allowing users to access all infrastructure-related dashboards and metrics seamlessly. This powerful APM tool is noted for its customizable features, making it a favorite among users who value flexibility.
- Reviewers mention that while Splunk IT Cloud provides a centralized view of data for quicker decision-making, it may not match the comprehensive observability experience that New Relic offers. Users appreciate the strong search and analysis capabilities but feel that the overall integration of features could be improved.
- G2 reviewers highlight that New Relic has a significantly higher overall satisfaction score compared to Splunk IT Cloud, reflecting a broader user base that finds value in its extensive feature set and robust performance metrics.
- Users note that while both platforms have strong support ratings, New Relic's quality of support is slightly lower than Splunk IT Cloud's. However, New Relic's ability to act as a good business partner is still well-regarded, indicating a solid relationship with its users.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Splunk IT Cloud
No pricing availableFree Trial
New Relic
Free Trial is available
Splunk IT Cloud
No trial information availableRatings
Meets Requirements
8.9
495
8.7
35
Ease of Use
8.4
501
8.6
35
Ease of Setup
8.7
284
8.1
17
Ease of Admin
8.5
198
8.0
17
Quality of Support
8.6
437
8.7
34
Has the product been a good partner in doing business?
8.5
190
8.2
17
Product Direction (% positive)
8.6
494
9.7
35
Features by Category
Administration
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
9.6
12
Service Desk
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.2
11
Management
Not enough data
8.7
13
Not enough data
8.0
11
Not enough data
8.0
10
Not enough data
8.3
9
Not enough data
8.3
8
Functionality
Not enough data
8.2
10
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.0
11
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Not enough data
Performance
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Not enough data
Monitoring
8.9
88
9.1
23
8.7
91
8.9
22
8.9
86
8.3
23
9.0
89
8.5
23
8.8
21
Not enough data
Administration
8.6
85
8.7
24
8.5
81
8.4
18
8.5
77
8.8
22
8.8
20
Not enough data
Analysis
8.8
87
8.6
23
9.3
90
8.6
23
7.9
78
8.6
20
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Not enough data
Monitoring and Management
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Not enough data
Analysis
9.1
63
Not enough data
9.1
65
Not enough data
9.2
70
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
65
Not enough data
Visualization
9.5
74
Not enough data
9.1
66
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
163
Not enough data
9.0
168
Not enough data
9.2
169
Not enough data
7.7
137
Not enough data
8.8
153
Not enough data
Response
9.1
169
Not enough data
8.9
163
Not enough data
8.6
154
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
151
Not enough data
8.5
143
Not enough data
Functionality
8.8
150
Not enough data
8.5
144
Not enough data
8.2
139
Not enough data
8.8
151
Not enough data
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Categories
Categories
Shared Categories
New Relic and Splunk IT Cloud are categorized as Digital Experience Monitoring (DEM) and Cloud Infrastructure Monitoring
Unique Categories
New Relic is categorized as Server Monitoring, Log Monitoring, AIOps Platforms, IT Alerting, Container Monitoring, Log Analysis, Incident Management, Application Performance Monitoring (APM), and Observability Software
Splunk IT Cloud is categorized as IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk IT Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
7.9%
Retail
2.3%
Other
38.1%
Information Technology and Services
30.6%
Computer Software
19.4%
Banking
11.1%
Hospital & Health Care
8.3%
Security and Investigations
5.6%
Other
25.0%
Alternatives
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Splunk IT Cloud has no discussions with answers
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