NETSCOUT Network & Application Observability Reviews & Product Details

We appreciated how easy it was to use Netscout to access information about our network usage and any issues that arose. The tool is capable of pinpointing where slowdowns are occurring, and often makes it straightforward to track and resolve these slowdowns or disruptions. Review collected by and hosted on G2.com.

Netscout can sometimes feel overwhelming and complicated, especially if you're looking for a straightforward solution. The setup process tends to be lengthy, and the user interface isn't always intuitive, which can make navigation challenging. Typically, some training is required to fully utilize its capabilities. While it's a powerful tool, this level of complexity might be excessive for smaller teams or for those who only need to handle basic troubleshooting. Review collected by and hosted on G2.com.

What I like best about NETSCOUT’s observability products is that they are purpose-built to fit specific needs without requiring reliance on third-party tools or juggling multiple vendors. Each solution is designed to integrate seamlessly within its intended environment, which simplifies deployment and management. Instead of having to piece together functionality from different sources, NETSCOUT offers a comprehensive portfolio that covers monitoring, troubleshooting, and performance visibility end-to-end.

This single-vendor approach reduces complexity, streamlines support, and ensures consistent data and insights across the entire infrastructure. For organizations looking to avoid fragmented monitoring environments, NETSCOUT’s all-in-one observability platform is a strong fit. Review collected by and hosted on G2.com.

The biggest drawback with NETSCOUT’s observability products is the cost. Compared to competitors, the pricing is significantly higher, which makes it challenging to justify expanding adoption or recommending new offerings - such as the OCI solutions - to customers. While the functionality is strong, the premium pricing often becomes a barrier when trying to balance budgets and long-term value. Review collected by and hosted on G2.com.

What I appreciate most about NETSCOUT is the comprehensive visibility it provides into both network and application performance. It enables us to swiftly pinpoint bottlenecks and resolve issues before they escalate into significant problems. The insights offered are consistently accurate and dependable. Review collected by and hosted on G2.com.

The product offers a lot of power, but at times it can be challenging to configure and manage. It takes new team members a while to learn the system and become comfortable using it. Additionally, the user interface seems somewhat outdated when compared to more modern observability platforms. Review collected by and hosted on G2.com.

One​‍​‌‍​‍‌​‍​‌‍​‍‌ of the things that I like most is the way it shows a full picture of our network and application performance live. Without making any guesses or digging through multiple tools, I can pinpoint the exact location where issues are occurring. The dashboards are very clear, and I can tailor them to concentrate on the metrics that are most important to me. Also, I am very much into the alert system — it gives me a prompt notification if there is a malfunction, thus, there is a great saving of the downtime.

Another thing, I like it is how it is instrumental in problem-solving, thus, I can find out the main reason without support waiting. Our tool, in conjunction with the systems we already have, works well, hence, everything is kept in one place. Also, I am into the in-depth reports which are very helpful when explaining network performance to management.

In general, it is a strong platform that makes the process of monitoring very much easier and less ​‍​‌‍​‍‌​‍​‌‍​‍‌stressful. Review collected by and hosted on G2.com.

One​‍​‌‍​‍‌​‍​‌‍​‍‌ thing that I struggle with is the fact that it can be quite a time-intensive task to actually set up all the dashboards for monitoring at the very beginning. There are some advanced features that are not very straightforward, so you have to do some trial and error. Sometimes, it could be that alert notifications are a little too much if a lot of events happen simultaneously. The interface is something that could be improved in terms of being more modern especially when you are moving from one section to another. It took me extra time and effort to make certain legacy systems work properly with the new integration. Mastering all the reporting instruments is a process and especially new members of the team will find it challenging. Also, it can be quite costly if you want to have all the features unlocked. However, it is still extremely great to use as a tool for network stability despite these minor ​‍​‌‍​‍‌​‍​‌‍​‍‌issues. Review collected by and hosted on G2.com.

Data Approach stands out from other observability tools by focusing on packet-level data, rather than depending solely on MELT (metrics, logs, events, traces) data. Its proactive troubleshooting capabilities provide valuable insights into both network and application performance. The unified visibility it offers is especially beneficial for maintaining observability in complex environments, such as multi-cloud or edge computing setups. Additionally, the ability to correlate IT experience with business outcomes allows for a more proactive approach, helping to resolve issues before they affect users. Review collected by and hosted on G2.com.

Cost of the Overall solution and the Complexity in implementing it.There is also a steep learning curve as i requires Specialized knowledge on Packet level.

It cannot be easily intgerated with other tools which captures MELT data so unified view might be harder to achieve.

It is also resource intensive as it uses Packet level data which can cause overhead on the systems Review collected by and hosted on G2.com.

I really appreciate the packet-level visibility provided by NETSCOUT Network & Application Observability, as it allows me to see exactly what's happening across the network and applications in real-time. This capability is crucial for effectively monitoring performance. The root cause analysis features are also outstanding, making it much faster to identify and resolve issues, which is a critical benefit for maintaining operational efficiency. Additionally, NETSCOUT excels in providing end-to-end service monitoring capabilities across on-premises, cloud, and hybrid environments. This is particularly useful for monitoring sales applications and supporting distributed teams. Overall, the combination of these features ensures comprehensive visibility and efficient problem resolution, helping to improve the user experience across various technological landscapes. Review collected by and hosted on G2.com.

I find the complexity of setup and configurations challenging, especially for teams without deep network expertise. This can be a significant hurdle during the initial implementation phase. Additionally, while NETSCOUT Network & Application Observability provides valuable insights, the integration with other IT tools could be more intuitive and automated to minimize manual intervention. A more user-friendly interface for dashboards and reports would also facilitate quicker data interpretation across environments. Review collected by and hosted on G2.com.

I love how user-friendly and easy to use NETSCOUT Network & Application Observability is. It has effectively solved most of my problems regarding network and application vulnerabilities that I encounter daily. The features are very good, providing reliable monitoring of network and application performance, including different vulnerabilities and open issues. I also appreciate that the initial setup was not difficult and was simple enough, which allowed my team to smoothly integrate the tool into our workflow without taking much time. This positive experience makes us consider switching to this tool permanently. cybersecurity to monitor, analyze, and protect complex digital infrastructures like data centers and as we are in Azure and AWS we will love to use it. Review collected by and hosted on G2.com.

I find the cost of NETSCOUT Network & Application Observability to be a concern. If the pricing were more reasonable, it would be more feasible to implement this tool across various products in our application. While its features are commendable, the current cost is a deterrent from widespread use. Review collected by and hosted on G2.com.

I love using NETSCOUT Network & Application Observability for its ease of use, which makes the process of root cause analysis and monitoring the performance of our applications straightforward and efficient. The tool's scalability and wide range of features are impressive, allowing us to constantly ensure high availability and maintain a high CSA score by reporting downtimes promptly. Additionally, I find it cost-effective, which is a significant advantage. The visibility it provides into our infrastructure and application performance is invaluable, offering a great insight that bolsters our monitoring capabilities. Moreover, the troubleshooting and resolution of complex issues are expedited with this tool, which not only improves our system operations rapidly but also enhances customer experience by reducing downtime. The initial setup was easy, and the availability of tutorials assisted greatly in getting everything up and running smoothly. Overall, these aspects make NETSCOUT Network & Application Observability a vital part of maintaining our operational efficiency. Review collected by and hosted on G2.com.

I dislike the integration limits of NETSCOUT Network & Application Observability, as there are applications that cannot be integrated with this tool. This limitation hinders my ability to seamlessly incorporate it into our existing systems, and it restricts the flexibility needed to integrate new applications effectively. Review collected by and hosted on G2.com.

The best feature is an unforgettable experience of finding root causes. When we are in dire need of smart data which can lead us to find the root cause and do the analysis we need NETSCOUT Network and Application Observability. We need smart data in order to find the problem statement from the tonnes of raw data.

Smart data enables us to find the root cause and reducing our time and performance. Review collected by and hosted on G2.com.

The only disadvantage from my perspective is the one needs to have entire knowledge and strong background in network analysis in order to fully leverage the NETSCOUT Network & Application Observability. It is not a disadvantage but from a user's perspective it is. Review collected by and hosted on G2.com.

A single-vendor approach which reduces complexity, and ensures consistent data and insights across the entire infrastructure. This helps fragmented monitoring environments with multiple incompatible data sources. Review collected by and hosted on G2.com.

The overall solution is quite costly and can be complex to implement. Additionally, it is resource intensive because it relies on packet-level data, which may introduce overhead on the systems. Review collected by and hosted on G2.com.