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Compare Freshsales and Salesloft 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Mid-Market (56.5% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Contact Us
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansSalesloft
Star Rating
(4,254)4.5 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesloft excels in email tracking and automation, with users appreciating features like the ability to create customized emails and track their read status. This capability significantly enhances outreach efforts, making it easier to follow up with clients.
- Users say Freshsales stands out for its user-friendly interface and customization options. Reviewers highlight the ability to create personalized filters, which helps them manage leads effectively by categorizing them into cold, warm, and hot leads, streamlining their sales process.
- According to verified reviews, Salesloft's integration with Salesforce is a major advantage, allowing for seamless prospecting and real-time syncing of contact history. This integration is crucial for users who rely on efficient workflows to manage their outreach.
- Reviewers mention that Freshsales offers strong automation capabilities, simplifying lead management and follow-ups. Users appreciate how this feature saves time and provides a clear view of their sales pipeline, making it easier to stay organized.
- G2 reviewers highlight that while Salesloft has a higher overall satisfaction score, Freshsales is praised for its ease of use and setup. Users find Freshsales intuitive, which can be particularly beneficial for small businesses looking for a straightforward CRM solution.
- Users report that Salesloft's robust call tracking features make it easier to keep track of communications, while Freshsales also provides solid call management tools. However, Salesloft's higher ratings in this area suggest it may offer a more comprehensive solution for users focused on outbound calling.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Salesloft
Advanced
Contact Us
For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows
Free Trial
Freshsales
Free Trial is available
Salesloft
No trial information availableRatings
Meets Requirements
8.7
1,039
8.9
3,381
Ease of Use
9.0
1,052
8.8
3,426
Ease of Setup
8.8
559
8.6
1,018
Ease of Admin
8.9
535
8.5
779
Quality of Support
8.8
1,009
8.6
3,059
Has the product been a good partner in doing business?
9.0
529
8.9
769
Product Direction (% positive)
9.3
1,033
8.8
3,282
Features by Category
Sales Force Automation
8.9
718
|
Verified
Not enough data
8.3
417
Not enough data
8.8
707
|
Verified
Not enough data
8.5
705
|
Verified
Not enough data
8.3
507
|
Verified
Not enough data
8.6
336
|
Verified
Not enough data
8.2
482
|
Verified
Not enough data
8.1
468
Not enough data
8.4
510
|
Verified
Not enough data
Marketing Automation
8.5
548
Not enough data
8.5
522
Not enough data
8.9
627
Not enough data
7.9
114
Not enough data
Customer Support
8.5
534
Not enough data
8.6
542
Not enough data
8.6
548
Not enough data
8.2
458
Not enough data
8.4
478
Not enough data
Reporting & Analytics
8.4
629
|
Verified
Not enough data
8.6
665
|
Verified
Not enough data
8.3
508
|
Verified
Not enough data
Mobile & Social
Feature Not Available
Not enough data
8.1
208
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
Platform
8.4
404
|
Verified
Not enough data
8.5
393
|
Verified
Not enough data
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
7.7
258
Not enough data
8.0
301
|
Verified
Not enough data
8.8
408
|
Verified
Not enough data
8.0
285
|
Verified
Not enough data
Integration
8.4
375
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
7.9
297
|
Verified
Not enough data
Generative AI
7.6
84
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
8.7
1518
|
Verified
8.9
244
|
Verified
9.2
1651
|
Verified
8.4
182
|
Verified
8.6
1482
|
Verified
8.7
182
|
Verified
8.3
1328
|
Verified
8.9
219
|
Verified
8.8
1595
|
Verified
8.7
69
8.7
751
8.8
64
8.4
670
Repeatability and Reportability
8.9
206
|
Verified
8.7
1422
|
Verified
8.9
222
|
Verified
8.8
1543
|
Verified
8.9
220
|
Verified
8.8
1509
|
Verified
8.7
186
|
Verified
8.3
1272
|
Verified
7.6
57
7.8
600
AI and Automation
8.4
66
8.2
683
8.2
69
8.0
637
8.3
62
8.3
664
7.9
63
7.9
590
7.7
59
7.7
558
Generative AI
8.2
28
7.4
207
Agentic AI - Sales Engagement
Not enough data
7.3
50
Not enough data
7.3
50
Not enough data
7.6
50
Not enough data
7.6
50
Not enough data
7.4
50
Not enough data
7.3
50
Not enough data
7.4
49
Call Analytics
Not enough data
9.0
740
|
Verified
Not enough data
8.3
594
|
Verified
Not enough data
8.5
666
|
Verified
Not enough data
8.3
632
Agent Performance Management
Not enough data
8.2
590
|
Verified
Not enough data
8.0
484
|
Verified
Not enough data
8.2
527
|
Verified
Generative AI
Not enough data
7.7
122
Agentic AI - Conversation Intelligence
Not enough data
6.7
13
Not enough data
7.5
12
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
6.4
12
Not enough data
7.1
12
Not enough data
7.9
12
Revenue Sourcing and Forecasting
Not enough data
7.6
56
Not enough data
8.1
59
Not enough data
8.2
59
Not enough data
7.8
54
Not enough data
8.0
57
Not enough data
7.5
52
Not enough data
7.5
53
CRM Data Enrichment
Not enough data
8.5
55
Not enough data
8.5
56
Not enough data
8.2
49
Not enough data
7.8
48
Not enough data
7.6
48
Account Management
Not enough data
7.9
49
Not enough data
7.8
49
Not enough data
8.0
47
Not enough data
8.1
47
Not enough data
8.3
50
Not enough data
7.7
46
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.9
17
Not enough data
6.8
17
Not enough data
7.1
17
Incentives
8.5
28
8.1
349
8.6
29
8.2
514
7.9
28
7.3
295
8.3
30
8.5
550
|
Verified
Personalization
8.8
32
8.4
411
8.6
33
8.4
566
|
Verified
8.6
34
8.8
692
|
Verified
8.4
31
8.5
411
|
Verified
Administrative
8.5
32
8.8
662
|
Verified
8.4
29
8.4
567
|
Verified
8.4
28
8.6
560
Agentic AI - Email Tracking
Not enough data
7.0
38
Not enough data
7.5
38
Not enough data
7.4
38
Not enough data
7.1
38
Not enough data
6.7
37
Not enough data
6.7
38
Not enough data
6.7
38
Analytics
8.8
224
8.7
2100
8.8
217
8.6
2045
8.2
50
8.4
1830
Customizations
9.0
234
8.9
2049
9.2
239
9.1
2033
8.9
246
8.8
2044
8.6
220
8.6
1766
8.9
241
9.0
2055
Generative AI
7.7
32
7.4
251
Agentic AI - Sales Analytics
Not enough data
6.9
25
Not enough data
7.5
25
Not enough data
7.2
25
Not enough data
6.9
25
Not enough data
6.9
25
Data Sourcing
8.1
84
7.9
295
8.4
84
8.1
302
8.2
78
7.8
285
8.4
89
8.5
316
8.3
84
8.0
290
Predictive Analytics
8.1
85
8.1
309
8.2
83
8.1
311
8.0
78
7.3
289
7.6
80
7.7
293
Sales Management
8.4
89
8.2
304
7.8
79
7.6
282
8.3
84
8.1
318
8.7
89
9.2
331
Agentic AI - Outbound Call Tracking
Not enough data
6.4
33
Not enough data
6.8
32
Calling
8.8
137
9.0
1591
|
Verified
8.8
120
8.3
1410
8.7
130
8.7
1522
9.1
146
9.0
1668
|
Verified
Not enough data
7.7
37
Contacts
9.0
151
8.8
1682
|
Verified
9.0
137
8.4
1498
|
Verified
9.0
143
8.7
1567
|
Verified
Insights
9.1
165
8.8
1678
9.1
142
8.7
1545
8.9
123
8.5
1274
9.0
145
9.1
1646
|
Verified
9.0
141
8.4
1418
|
Verified
Not enough data
7.3
36
Agentic AI - Sales Coaching
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Training
Not enough data
8.6
589
|
Verified
Not enough data
8.5
584
|
Verified
Not enough data
8.2
491
|
Verified
Not enough data
8.3
493
|
Verified
Feedback
Not enough data
8.8
529
|
Verified
Not enough data
8.6
461
|
Verified
Not enough data
8.5
428
|
Verified
Not enough data
8.7
528
|
Verified
Not enough data
8.8
575
|
Verified
Not enough data
8.8
572
|
Verified
Not enough data
8.5
480
|
Verified
Generative AI
Not enough data
8.1
54
Categories
Categories
Shared Categories
Freshsales and Salesloft are categorized as Sales Engagement, Outbound Call Tracking, Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Freshsales is categorized as AI Sales Assistant, Online Form Builder, Lead Scoring, CRM, Visitor Identification, and Marketing Automation
Salesloft is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesloft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Computer Software
33.1%
Information Technology and Services
18.0%
Marketing and Advertising
5.8%
Internet
4.1%
Financial Services
3.9%
Other
35.1%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
Is SalesLoft a CRM?
5 Comments
ZF
Sales loft is a Sales Engagement platform. While it does hold information about potential customers it’s not made to take on the role of a full CRM.Read more
What is SalesLoft used for?
4 Comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more
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