# Freshsales vs Salesloft Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesloft excels in user experience, with many users highlighting its **ease of use** and ability to streamline administrative tasks. One user mentioned how it connects to their calendar, allowing clients to easily book time slots, which enhances productivity.
- **Users say** Freshsales offers a user-friendly interface that simplifies onboarding, making it easy for teams to adapt without a steep learning curve. Reviewers appreciate its centralized dashboard that consolidates emails, calls, and meetings, providing a clear overview of discussions.
- **According to verified reviews** , Salesloft stands out in sales engagement features, with users praising its ability to connect with multiple customers simultaneously while maintaining a personalized touch. This capability is particularly beneficial for managing outreach efficiently.
- **Reviewers mention** that Freshsales shines in its integration capabilities, which help users complete tasks more efficiently. The built-in phone and activity tracking features are tightly integrated, making it easier for users to manage their sales processes.
- **G2 reviewers highlight** that Salesloft has a higher overall satisfaction score, reflecting its strong performance in areas like email tracking and automation. Users noted that these features help them stay organized and on top of their work, even more so than with other platforms like Salesforce.
- **Users report** that while Freshsales is affordable and offers good customer support, it sometimes lacks the advanced features that larger teams might need. However, its automation features, powered by Freddy AI, are appreciated for enhancing lead management and tracking.



| | Freshsales | Salesloft | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,234 | 4,286 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Mid-Market (56.4% of reviews) | 
| **Entry Level Price** | Starting at $9.00 1 User Per Month | Contact Us | 

---
## Top Pros & Cons

### Freshsales

Pros:
- Ease of Use (103 reviews)
- Features (70 reviews)

Cons:
- Missing Features (47 reviews)
- Limited Features (32 reviews)

### Salesloft

Pros:
- Ease of Use (569 reviews)
- Features (342 reviews)

Cons:
- Missing Features (239 reviews)
- Call Issues (164 reviews)

---
## Ratings Comparison
| Rating | Freshsales | Salesloft | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1047 reviews) | 8.9 (3404 reviews) | 
  | **Ease of Use** | 9.0 (1061 reviews) | 8.8 (3449 reviews) | 
  | **Ease of Setup** | 8.7 (567 reviews) | 8.6 (1040 reviews) | 
  | **Ease of Admin** | 8.9 (535 reviews) | 8.5 (784 reviews) | 
  | **Quality of Support** | 8.8 (1016 reviews) | 8.6 (3080 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (529 reviews) | 8.9 (774 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1040 reviews) | 8.8 (3298 reviews) | 

---
## Pricing

### Freshsales

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $9.00 1 User Per Month

Description: Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels	

Key Features:
- Web Forms	
- SMS & WhatsApp	
- Basic Workflows

[Browse all 3 editions](https://www.g2.com/products/freshsales/pricing)

#### Free Trial

Yes

### Salesloft

#### Entry-Level Pricing

Plan: Advanced

Price: Contact Us

Description: For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.

Key Features:
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows

[Browse all 2 editions](https://www.g2.com/products/salesloft/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 829 |
| **Salesloft** | N/A | N/A |

#### Sales Force Automation

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Contact & Account Management** | 8.9 (719 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (416 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.8 (710 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.5 (707 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.3 (506 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.6 (336 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.2 (481 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (467 reviews) | Not enough data | 
| **Customer Contract Management** | 8.4 (509 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Email Marketing** | 8.5 (548 reviews) | Not enough data | 
| **Campaign Management** | 8.5 (521 reviews) | Not enough data | 
| **Lead Management** | 8.9 (631 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (114 reviews) | Not enough data | 

#### Customer Support

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Case Management** | 8.5 (533 reviews) | Not enough data | 
| **Customer Support Portal** | 8.6 (541 reviews) | Not enough data | 
| **Knowledge Base** | 8.6 (547 reviews) | Not enough data | 
| **Call Center Features** | 8.2 (457 reviews) | Not enough data | 
| **Support Analytics** | 8.5 (477 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Reporting** | 8.4 (631 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (664 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.3 (507 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | 
| **Social Network Integration** | 8.2 (207 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 8.3 (330 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Customization** | 8.4 (404 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (396 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (414 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.3 (314 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.7 (258 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (301 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.8 (413 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.0 (285 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (375 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.3 (333 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (297 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Email Marketing

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Building and Personalizing Emails** | 9.3 (12 reviews) | Not enough data | 
| **Sending Outbound Emails** | 9.2 (11 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.1 (9 reviews) | Not enough data | 
| **Automated Email Responses** | 8.8 (11 reviews) | Not enough data | 

#### Online Marketing

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Landing Pages and Forms** | 9.0 (8 reviews) | Not enough data | 
| **Dynamic Content** | 8.5 (8 reviews) | Not enough data | 
| **A/B Testing** | 8.1 (12 reviews) | Not enough data | 
| **Mobile Optimized** | 9.4 (9 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Marketing Lead Database** | 8.9 (9 reviews) | Not enough data | 
| **Data Quality Management** | 8.5 (8 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 8.5 (9 reviews) | Not enough data | 
| **Lead Nurturing** | 8.9 (9 reviews) | Not enough data | 
| **Online Behavior Tracking** | 8.9 (11 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.2 (10 reviews) | Not enough data | 
| **CRM Lead Integration** | 8.7 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Program Management** | 9.2 (6 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 8.8 (7 reviews) | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | 9.3 (5 reviews) | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Basic Reporting** | 8.7 (10 reviews) | Not enough data | 
| **Web Analytics** | 8.5 (11 reviews) | Not enough data | 
| **ROI Analytics** | 8.6 (7 reviews) | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Customization ** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.3 (6 reviews) | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.1 (6 reviews) | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Data Import & Export Tools** | 8.6 (7 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (6 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 9.0 (5 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Lead Generation

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.3/10 | 25 |
| **Salesloft** | N/A | N/A |

#### Lead Facilitation

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (19 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (19 reviews) | Not enough data | 
| **Lead Follow-up** | 8.6 (20 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (18 reviews) | Not enough data | 

#### Organization

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.6 (20 reviews) | Not enough data | 
| **Data Entry** | 8.9 (19 reviews) | 10.0 (6 reviews) | 
| **Integrations / APIs** | 7.9 (19 reviews) | 10.0 (5 reviews) | 

#### Performance Analysis

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Coaching ** | 7.9 (17 reviews) | Not enough data | 
| **Peformance Tracking** | 8.3 (23 reviews) | 10.0 (6 reviews) | 

#### Sales Analysis

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (20 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Generation** | 8.3 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 276 |
| **Salesloft** | 8.1/10 | 1820 |

#### Integrated Workflows

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Task Management** | 9.0 (236 reviews) ✓ Verified | 8.7 (1526 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.9 (244 reviews) ✓ Verified | 9.2 (1659 reviews) ✓ Verified | 
| **Calls and Voice** | 8.4 (182 reviews) ✓ Verified | 8.6 (1489 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.7 (182 reviews) ✓ Verified | 8.3 (1331 reviews) ✓ Verified | 
| **CRM Integration** | 8.9 (219 reviews) ✓ Verified | 8.8 (1601 reviews) ✓ Verified | 
| **Calendar** | 8.7 (69 reviews) | 8.7 (751 reviews) | 
| **Shared Records** | 8.8 (64 reviews) | 8.4 (670 reviews) | 

#### Repeatability and Reportability

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Content Management** | 8.9 (206 reviews) ✓ Verified | 8.7 (1421 reviews) ✓ Verified | 
| **Workflow Management** | 8.9 (222 reviews) ✓ Verified | 8.8 (1562 reviews) ✓ Verified | 
| **Workflow Performance** | 8.9 (220 reviews) ✓ Verified | 8.8 (1519 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.7 (186 reviews) ✓ Verified | 8.3 (1275 reviews) ✓ Verified | 
| **Gamification** | 7.6 (57 reviews) | 7.8 (600 reviews) | 

#### AI and Automation

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Lead Prioritization** | 8.4 (66 reviews) | 8.2 (685 reviews) | 
| **Lead Scoring** | 8.2 (69 reviews) | 8.0 (636 reviews) | 
| **Best Time of Day Scheduling** | 8.3 (62 reviews) | 8.3 (663 reviews) | 
| **Buyer Intelligence** | 7.9 (63 reviews) | 7.9 (589 reviews) | 
| **Machine Learning** | 7.7 (59 reviews) | 7.7 (561 reviews) | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Generation** | 8.2 (28 reviews) | 7.4 (207 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (48 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (49 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (49 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (49 reviews) | 
| **Decision Making** | Not enough data | 7.4 (48 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | 7.8/10 | 970 |

#### Call Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Call Recording** | Not enough data | 9.0 (740 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 8.3 (594 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 8.5 (666 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 8.3 (632 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Customer Scoring** | Not enough data | 8.2 (590 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 8.0 (484 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (123 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (12 reviews) | 
| **Decision Making** | Not enough data | 7.9 (12 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | 7.9/10 | 66 |

#### Revenue Sourcing and Forecasting

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Revenue History** | Not enough data | 7.6 (56 reviews) | 
| **Pipeline Management** | Not enough data | 8.1 (59 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.2 (59 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.8 (54 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (57 reviews) | 
| **Predictive Forecasting** | Not enough data | 7.5 (52 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 7.5 (53 reviews) | 

#### CRM Data Enrichment

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.5 (55 reviews) | 
| **Email Activity Capture** | Not enough data | 8.5 (56 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (49 reviews) | 
| **Marketing Leads** | Not enough data | 7.8 (48 reviews) | 
| **Contact Capture** | Not enough data | 7.6 (48 reviews) | 

#### Account Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 7.9 (49 reviews) | 
| **Account optimization** | Not enough data | 7.8 (49 reviews) | 
| **Historical Patterns** | Not enough data | 8.0 (47 reviews) | 
| **Rep Performance** | Not enough data | 8.1 (47 reviews) | 
| **Account Engagement** | Not enough data | 8.3 (50 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 7.7 (46 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.4/10 | 18 |
| **Salesloft** | N/A | N/A |

#### Customization

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Custom Fields** | 9.1 (17 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (16 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (14 reviews) | Not enough data | 
| **Design** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Embedded Forms** | 8.4 (15 reviews) | Not enough data | 
| **Offline Capability** | 8.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.4 (15 reviews) | Not enough data | 
| **Payments** | 8.5 (11 reviews) | Not enough data | 
| **Mobile Forms** | 8.3 (13 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 58 |
| **Salesloft** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Lead Opportunity** | 8.8 (50 reviews) | Not enough data | 
| **Lead Assignment** | 9.0 (51 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (50 reviews) | Not enough data | 

#### Discovery

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Lead Management** | 8.9 (51 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.5 (53 reviews) | Not enough data | 
| **Lead Context** | 8.7 (50 reviews) | Not enough data | 

#### Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Conversion Viability** | 8.7 (49 reviews) | Not enough data | 
| **Workflow** | 9.0 (51 reviews) | Not enough data | 

#### Platform

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Data Synchronization** | 8.5 (49 reviews) | Not enough data | 
| **Analysis** | 8.7 (51 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.5/10 | 38 |
| **Salesloft** | 8.0/10 | 795 |

#### Agentic AI - Sales Performance Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (16 reviews) | 

#### Incentives

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Badges** | 8.5 (28 reviews) | 8.1 (348 reviews) | 
| **Triggers** | 8.6 (29 reviews) | 8.2 (513 reviews) | 
| **Commission Calculator** | 7.9 (28 reviews) | 7.3 (294 reviews) | 
| **Leaderboards** | 8.3 (30 reviews) | 8.5 (549 reviews) ✓ Verified | 

#### Personalization

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Profiles** | 8.8 (32 reviews) | 8.4 (410 reviews) | 
| **Custom Reports** | 8.6 (33 reviews) | 8.4 (565 reviews) ✓ Verified | 
| **Dashboards** | 8.6 (34 reviews) | 8.8 (691 reviews) ✓ Verified | 
| **Goal Setting** | 8.4 (31 reviews) | 8.5 (410 reviews) ✓ Verified | 

#### Administrative

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Integration** | 8.5 (32 reviews) | 8.8 (661 reviews) ✓ Verified | 
| **Employee Structure** | 8.4 (29 reviews) | 8.4 (566 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (28 reviews) | 8.6 (559 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.7/10 | 290 |
| **Salesloft** | 7.9/10 | 2271 |

#### Agentic AI - Email Tracking

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (38 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (38 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (38 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (38 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (37 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (38 reviews) | 
| **Decision Making** | Not enough data | 6.7 (38 reviews) | 

#### Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Open Rates** | 8.9 (223 reviews) | 8.7 (2101 reviews) | 
| **Link Activity** | 8.8 (216 reviews) | 8.6 (2046 reviews) | 
| **Attachment Activity** | 8.2 (50 reviews) | 8.4 (1831 reviews) | 

#### Customizations

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Email Platform Integration** | 9.0 (233 reviews) | 8.9 (2050 reviews) | 
| **Email Scheduling** | 9.2 (238 reviews) | 9.1 (2034 reviews) | 
| **Notifications** | 8.9 (245 reviews) | 8.8 (2044 reviews) | 
| **Email Categorization** | 8.6 (219 reviews) | 8.6 (1766 reviews) | 
| **Templates** | 8.9 (240 reviews) | 9.0 (2056 reviews) | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.7 (32 reviews) | 7.4 (252 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 8.2/10 | 103 |
| **Salesloft** | 7.7/10 | 362 |

#### Agentic AI - Sales Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (24 reviews) | 

#### Data Sourcing

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Data Sourcing** | 8.1 (84 reviews) | 7.9 (294 reviews) | 
| **Exporting & Sharing Data** | 8.4 (84 reviews) | 8.1 (301 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (78 reviews) | 7.8 (284 reviews) | 
| **Interactive Dashboards** | 8.4 (89 reviews) | 8.5 (315 reviews) | 
| **Data Segmentation** | 8.3 (84 reviews) | 8.0 (289 reviews) | 

#### Predictive Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Lead Scoring** | 8.1 (85 reviews) | 8.1 (308 reviews) | 
| **Opportunity Scoring** | 8.2 (83 reviews) | 8.1 (310 reviews) | 
| **Risk Analysis** | 8.0 (78 reviews) | 7.3 (288 reviews) | 
| **Live Forecasting** | 7.6 (80 reviews) | 7.7 (292 reviews) | 

#### Sales Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Live Pipeline Management** | 8.4 (89 reviews) | 8.2 (303 reviews) | 
| **Sales Gamification** | 7.8 (79 reviews) | 7.6 (281 reviews) | 
| **Account-Based Analytics** | 8.3 (84 reviews) | 8.1 (317 reviews) | 
| **Activity Tracking** | 8.7 (89 reviews) | 9.2 (331 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | 9.0/10 | 191 |
| **Salesloft** | 8.3/10 | 1951 |

#### Agentic AI - Outbound Call Tracking

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (32 reviews) | 

#### Calling

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Record Calls** | 8.8 (137 reviews) | 9.0 (1592 reviews) ✓ Verified | 
| **Generate Location** | 8.8 (120 reviews) | 8.3 (1410 reviews) | 
| **Call Types** | 8.7 (130 reviews) | 8.7 (1523 reviews) | 
| **Click-to-Call** | 9.1 (146 reviews) | 9.0 (1668 reviews) ✓ Verified | 
| **Auto Dialer** | Not enough data | 7.7 (37 reviews) | 

#### Contacts

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Personalization** | 9.0 (151 reviews) | 8.8 (1682 reviews) ✓ Verified | 
| **Information Locater** | 9.0 (137 reviews) | 8.4 (1498 reviews) ✓ Verified | 
| **Record Prospect Data** | 9.0 (143 reviews) | 8.7 (1567 reviews) ✓ Verified | 

#### Insights

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Notes** | 9.1 (165 reviews) | 8.8 (1678 reviews) | 
| **Daily Summary** | 9.1 (142 reviews) | 8.7 (1545 reviews) | 
| **Automated Voicemails** | 8.9 (123 reviews) | 8.5 (1274 reviews) | 
| **Automated Emails** | 9.0 (145 reviews) | 9.1 (1646 reviews) ✓ Verified | 
| **Sorts Prospects** | 9.0 (141 reviews) | 8.4 (1418 reviews) ✓ Verified | 
| **Automated Note Taking** | Not enough data | 7.3 (36 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | 8.4/10 | 774 |

#### Agentic AI - Sales Coaching

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (7 reviews) | 
| **Decision Making** | Not enough data | 8.1 (7 reviews) | 

#### Training

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.6 (589 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 8.5 (584 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.2 (491 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 8.3 (493 reviews) ✓ Verified | 

#### Feedback

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Review** | Not enough data | 8.8 (529 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 8.6 (461 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 8.5 (428 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 8.7 (528 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.8 (575 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (572 reviews) ✓ Verified | 
| **Competition** | Not enough data | 8.5 (480 reviews) ✓ Verified | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.1 (54 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | 8.6/10 | 33 |

#### Agentic AI - Sales Enablement

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Content Management

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Content Import** | Not enough data | 8.5 (14 reviews) | 
| **Content Creation** | Not enough data | 8.9 (22 reviews) | 
| **Templates** | Not enough data | 9.1 (30 reviews) | 
| **Advanced Search** | Not enough data | 8.2 (17 reviews) | 
| **Content Storage** | Not enough data | 8.8 (13 reviews) | 

#### Analytics

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (26 reviews) | 
| **Alerts** | Not enough data | 9.1 (13 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.5 (12 reviews) | 
| **Content Utilization** | Not enough data | 9.3 (18 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Freshsales** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Statistical Tool

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Scripting** | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | 

#### Decision Making

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **Modeling** | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Freshsales | Salesloft | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Freshsales (5):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [CRM Software](https://www.g2.com/categories/crm), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Salesloft (6):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshsales | Salesloft | 
|---|---|---|
| **Small-Business** | 67.8% | 22.9% | 
| **Mid-Market** | 26.8% | 56.4% | 
| **Enterprise** | 5.4% | 20.7% | 

### By Industry

#### Freshsales

- **Information Technology and Services:** 16.6%
- **Computer Software:** 13.7%
- **Marketing and Advertising:** 7.8%
- **Financial Services:** 4.2%
- **Internet:** 3.6%
- **Education Management:** 3.2%
- **Retail:** 2.8%
- **Real Estate:** 2.4%
- **Construction:** 1.9%
- **Telecommunications:** 1.9%
- **Other:** 41.7%

#### Salesloft

- **Computer Software:** 33.2%
- **Information Technology and Services:** 18.0%
- **Marketing and Advertising:** 5.9%
- **Internet:** 4.1%
- **Financial Services:** 3.9%
- **Telecommunications:** 2.1%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **Hospital & Health Care:** 1.4%
- **E-Learning:** 1.3%
- **Other:** 26.3%

---
## Alternatives

### Alternatives to Freshsales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25835 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13848 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3074 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2044 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)

### Alternatives to Salesloft

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25835 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13848 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9672 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6671 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (577 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9107 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews)

---
## Top Discussions

### Freshsales

- Title: [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible..."
- Title: [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) — 2 comments
  > **Top comment:** "1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the..."
- Title: [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) — 1 comment
  > **Top comment:** "It's a CRM software."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) — 1 comment
  > **Top comment:** "Very nice software "
- Title: [How to improve more on fresh sales](https://www.g2.com/discussions/how-to-improve-more-on-fresh-sales) — 1 comment, 1 upvote
  > **Top comment:** "Auto WhatsApp feature "

### Salesloft

- Title: [can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?](https://www.g2.com/discussions/31434-can-i-compare-metrics-of-team-members-month-on-month-for-example-reply-rate-for-individuals-and-teams-over-the-last-3-months-in-a-graph) — 7 comments, 2 upvotes
  > **Top comment:** "Hi Kat!

There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on..."
- Title: [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) — 6 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [What is SalesLoft used for?](https://www.g2.com/discussions/what-is-salesloft-used-for) — 4 comments
  > **Top comment:** "Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposes"
- Title: [Can salesloft be used as CRM as well? If yes I would like to have more informations? If no, do you have plan to start with CRM option as well? I would like to know more about how do you use AI? How do you integrate with which sales platform salesloft can be integrated?](https://www.g2.com/discussions/33162-can-salesloft-be-used-as-crm-as-well-if-yes-i-would-like-to-have-more-informations-if-no-do-you-have-plan-to-start-with-crm-option-as-well-i-would-like-to-know-more-about-how-do-you-use-ai-how-do-you-integrate-with-which-sales-platform-salesloft-can) — 2 comments
  > **Top comment:** "Hi Rastko, thanks for your question! SalesLoft is able to integrate with CRMs and we do have some customers that use SalesLoft without using any CRM. 

We..."
- Title: [What is the best way to not have to start sending cadences out of SL but through email or SF?](https://www.g2.com/discussions/what-is-the-best-way-to-not-have-to-start-sending-cadences-out-of-sl-but-through-email-or-sf) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hello!

Yes, you are able to execute cadences directly from the Salesforce interface via SalesLoft..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshsales-vs-salesloft)