G2 reviewers report that Fathom excels in user satisfaction, boasting a higher overall rating compared to Clari. Users appreciate Fathom's seamless meeting management, highlighting features like automatic recording and easy access to transcripts, which enhance productivity without extra effort.
According to verified reviews, Clari is praised for its intuitive interface and speed, allowing users to quickly gain insights into their business. Reviewers mention that it provides good visibility on Salesforce data and is well-organized for sales teams, making it a solid choice for those focused on sales forecasting.
Users say that Fathom's ease of use is a standout feature, with many noting how it simplifies the meeting process across devices. The ability to receive video recordings and summaries post-meeting is particularly appreciated, making it easy to revisit discussions and action points.
Reviewers mention that while Clari offers valuable insights, some users face challenges with configuration and setup. Despite its strengths in reporting and dashboards, the implementation process can be less straightforward compared to Fathom's more user-friendly approach.
G2 reviewers highlight that Fathom's support quality is consistently rated highly, with users feeling well-supported in their use of the software. In contrast, while Clari also receives positive feedback for support, it doesn't match the level of satisfaction reported by Fathom users.
According to recent user feedback, Clari's focus on sales coaching and analytics is beneficial for mid-market companies, but it may not cater as effectively to the needs of small businesses. Fathom, with its free entry-level pricing and features tailored for smaller teams, is seen as a more accessible option for those just starting out.
Pricing
Entry-Level Pricing
Clari
No pricing available
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
Unlimited transcripts, recording, and AI summaries
Unlimited meeting clips, playlists, and recording search
Slack & CRM integrations to automate post-meeting updates
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