Compare Birdeye and GUDSHO 
At a Glance
Market Segments
Small-Business (49.0% of reviews)
Mid-Market (59.1% of reviews)
Entry-Level Pricing
Contact Us
Free Trial Per Month
Birdeye
Star Rating
(3,943)4.7 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansGUDSHO
Star Rating
(44)4.7 out of 5
Market Segments
Mid-Market (59.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Learn more about GUDSHOSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in consolidating online reviews, with users appreciating its ability to bring all reviews together in one platform, making it easier to manage online reputation effectively.
- Users say GUDSHO stands out for its intuitive video recording and editing capabilities, with one reviewer highlighting how the platform has transformed their content creation process, making it seamless from recording to publishing.
- Reviewers mention that Birdeye's implementation process is generally smooth, although some users have noted challenges in matching the software to their specific workflows, which can lead to configuration difficulties.
- According to verified reviews, GUDSHO is praised for its organizational features, allowing users to store video content efficiently and providing easy access for internal training purposes, which is particularly beneficial for teams handling high volumes of video content.
- Users highlight that Birdeye's support quality is a strong point, with many noting the responsiveness and helpfulness of the support team, which contributes to a positive overall experience with the platform.
- G2 reviewers indicate that while GUDSHO has a higher ease of setup rating, Birdeye still offers a robust user experience, particularly for small businesses looking to enhance their online presence through effective review management.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
GUDSHO
Free Trial
Free Trial
Per Month
Users can avail free trial. No credit card required.
- Social Media Management Tool
- AI Video Editor Tool
- Video Embed Player
Free Trial
Birdeye
Free Trial is available
GUDSHO
Free Trial is available
Ratings
Meets Requirements
9.3
3,393
9.7
38
Ease of Use
9.3
3,448
9.8
38
Ease of Setup
9.1
2,505
10.0
22
Ease of Admin
9.2
2,034
Not enough data
Quality of Support
9.4
3,228
9.6
37
Has the product been a good partner in doing business?
9.4
2,038
Not enough data
Product Direction (% positive)
9.4
3,351
9.7
38
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
385
|
Verified
Not enough data
8.6
385
|
Verified
Not enough data
8.8
389
|
Verified
Not enough data
8.9
384
|
Verified
Not enough data
Channels
8.9
403
|
Verified
Not enough data
8.9
391
|
Verified
Not enough data
9.0
402
|
Verified
Not enough data
8.1
325
|
Verified
Not enough data
8.3
317
|
Verified
Not enough data
Customers
8.9
390
|
Verified
Not enough data
8.7
378
Not enough data
9.0
387
|
Verified
Not enough data
8.7
372
|
Verified
Not enough data
8.6
353
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Host Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attendee Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Event Tools
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
270
Not enough data
9.1
270
Not enough data
8.8
244
Not enough data
9.1
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
260
Not enough data
9.0
260
Not enough data
8.5
202
Not enough data
8.3
204
Not enough data
8.2
187
Not enough data
8.5
202
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
455
|
Verified
Not enough data
8.8
423
|
Verified
Not enough data
8.5
382
Not enough data
8.8
448
|
Verified
Not enough data
Performance
8.9
496
|
Verified
Not enough data
9.1
503
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Hosting
Not enough data
9.6
17
Not enough data
9.4
17
Not enough data
9.2
13
Management
Not enough data
9.7
16
Not enough data
9.2
16
Not enough data
9.5
16
Not enough data
9.3
16
Marketing
Not enough data
Feature Not Available
Not enough data
9.2
16
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
9.3
16
Not enough data
9.4
14
Generative AI
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
10.0
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local Search Optimization
8.6
216
Not enough data
9.1
373
|
Verified
Not enough data
9.2
384
|
Verified
Not enough data
9.4
400
|
Verified
Not enough data
8.8
357
Not enough data
9.1
389
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
419
Not enough data
8.4(won by default)
412
Not enough data
8.7(won by default)
422
Not enough data
8.4(won by default)
402
Not enough data
8.8(won by default)
413
Not enough data
8.5(won by default)
412
Not enough data
Social Management
8.7(won by default)
470
Not enough data
9.0(won by default)
490
Not enough data
8.5(won by default)
448
Feature Not Available
8.9(won by default)
467
Not enough data
7.9(won by default)
432
Feature Not Available
8.3(won by default)
430
Feature Not Available
8.4(won by default)
385
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
91
Not enough data
7.9(won by default)
101
Not enough data
8.2(won by default)
94
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
92
Not enough data
8.3(won by default)
93
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
235
Not enough data
8.7
234
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
241
Not enough data
8.8
228
Not enough data
8.9
237
Not enough data
8.9
229
Not enough data
Feature Not Available
Not enough data
8.8
224
Not enough data
8.9
237
Not enough data
Generative AI
8.4
159
Not enough data
8.7
151
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
532
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
684
Not enough data
9.1
587
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
357
|
Verified
Not enough data
9.0
383
|
Verified
Not enough data
8.6
267
Not enough data
9.2
358
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
505
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
269
Not enough data
8.8
273
Not enough data
9.1
335
|
Verified
Not enough data
8.6
271
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1942
|
Verified
Not enough data
8.6
1438
|
Verified
Not enough data
8.8
1629
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1627
|
Verified
Not enough data
9.2
1971
|
Verified
Not enough data
Media Monitoring
8.7
1636
|
Verified
Not enough data
8.7
1479
|
Verified
Not enough data
8.4
1278
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
309
Not enough data
8.0
294
Not enough data
8.2
316
Not enough data
8.2
295
Not enough data
8.1
300
Not enough data
8.1
292
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.2
10
Not enough data
9.4
9
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and GUDSHO are categorized as Social Media Management
Unique Categories
Birdeye is categorized as Online Reputation Management, SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, AI Customer Support Agents, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, and Live Chat
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GUDSHO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.4%
Construction
7.4%
Marketing and Advertising
6.3%
Medical Practice
6.1%
Other
61.0%
Information Technology and Services
25.0%
Computer Software
20.5%
Marketing and Advertising
13.6%
Motion Pictures and Film
6.8%
Broadcast Media
6.8%
Other
27.3%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
GUDSHO has no discussions with answers
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