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At a Glance
Market Segments
Small-Business (52.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Month
$25.00 1 User Per Month
Avoma
Star Rating
(1,352)4.6 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(25,308)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Avoma shines in Call Analytics, boasting a high score of 9.5 for Call Recording.
- Reviewers mention that Avoma's Generative AI features, especially AI Text Summarization with a score of 8.9, provide superior capabilities compared to Salesforce's offerings, which scored lower in similar areas.
- G2 users highlight that Salesforce Sales Cloud has a robust CRM Integration score of 8.8, making it a strong choice for users needing extensive integration capabilities, while Avoma's integration features, although good, scored slightly lower at 8.2.
- Users on G2 appreciate Avoma's Customer Support, particularly its Quality of Support score of 9.3, which outperforms Salesforce's score of 8.1, indicating a more responsive support experience.
- Reviewers say that Salesforce's Data Segmentation capabilities are rated at 8.5, which is significantly higher than Avoma's score of 6.7, making it a better option for users focused on detailed data analysis.
- Users report that Avoma's Meeting Automation features, such as Automated Note-Taking with a score of 8.9, are particularly praised for enhancing productivity, while Salesforce's similar features do not match this level of user satisfaction.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Unlimited AI Meeting Assistant and 1:1 Scheduler for small teams
- Automatic Video Recording
- Unlimited Real-time Transcription
- Advanced AI-generated Notes
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Avoma
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
1,081
8.8
13,801
Ease of Use
9.0
1,095
8.2
17,780
Ease of Setup
8.8
390
7.8
8,744
Ease of Admin
9.0
276
7.9
4,444
Quality of Support
9.3
874
8.1
12,038
Has the product been a good partner in doing business?
9.4
283
8.4
4,407
Product Direction (% positive)
9.5
1,050
8.2
13,475
Features by Category
Sales Force Automation
Not enough data
8.8
9459
|
Verified
Not enough data
8.3
6392
|
Verified
Not enough data
8.7
9180
|
Verified
Not enough data
8.3
9433
|
Verified
Not enough data
8.0
7314
|
Verified
Not enough data
8.2
7605
|
Verified
Not enough data
8.0
6753
|
Verified
Not enough data
8.1
6653
|
Verified
Not enough data
8.3
7404
|
Verified
Marketing Automation
Not enough data
8.0
6665
|
Verified
Not enough data
8.1
6987
|
Verified
Not enough data
8.5
8016
|
Verified
Not enough data
7.9
5425
Customer Support
Not enough data
8.3
6810
|
Verified
Not enough data
8.1
6383
|
Verified
Not enough data
8.2
6780
|
Verified
Not enough data
8.0
5496
|
Verified
Not enough data
8.2
5986
|
Verified
Reporting & Analytics
Not enough data
8.5
8936
|
Verified
Not enough data
8.5
9123
|
Verified
Not enough data
8.2
7429
|
Verified
Mobile & Social
Not enough data
7.9
5616
|
Verified
Not enough data
7.8
5247
|
Verified
Not enough data
7.7
6096
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.0
142
8.6
270
7.8
146
8.8
292
8.2
154
8.8
314
8.5
149
8.6
288
Organization
8.3
147
8.9
349
8.5
151
8.8
340
8.7
160
8.8
334
Performance Analysis
8.6
171
8.4
282
8.8
168
8.8
305
Sales Analysis
Feature Not Available
8.4
283
7.8
157
8.8
297
Generative AI
8.7
115
8.5
122
9.1
116
8.4
122
Agentic AI - AI Sales Assistant
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Call Analytics
9.4
501
8.7
132
8.3
405
8.6
136
8.7
457
8.7
132
Feature Not Available
8.9
132
Agent Performance Management
8.5
276
8.7
141
8.2
481
8.7
125
8.4
435
8.7
142
Generative AI
9.0
159
8.2
57
Agentic AI - Conversation Intelligence
8.7
9
8.8
12
8.1
9
9.2
13
8.7
9
9.3
12
8.7
9
9.2
13
8.1
9
8.8
12
8.3
9
9.1
13
8.0
9
9.1
13
Matching
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Routing
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
Platform Operations
8.0
9
Not enough data
7.0
9
Not enough data
6.5
8
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
7.2
15
8.6
64
8.3
16
8.4
64
8.3
15
8.8
65
8.0
14
8.5
62
7.1
15
8.4
62
7.4
13
8.3
56
7.3
14
8.2
57
CRM Data Enrichment
8.9
14
8.1
62
8.1
13
8.4
60
9.3
14
8.2
58
6.4
11
8.0
61
6.9
12
8.5
55
Account Management
Feature Not Available
8.2
62
Feature Not Available
8.0
62
Feature Not Available
8.1
59
8.3
14
8.2
58
8.3
13
8.6
54
Feature Not Available
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
8.3
54
8.1
156
9.0
60
8.5
157
8.7
60
8.1
157
8.8
58
8.1
156
8.2
48
8.8
157
Branding & Customizatio
8.4
55
8.1
151
8.3
54
8.2
155
8.2
47
8.3
154
Automatic Rules & Configurations
8.5
56
8.4
155
8.6
57
8.3
154
8.3
53
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Meeting Prep - AI Meeting Assistants
8.0
203
Not enough data
8.1
196
Not enough data
7.6
190
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
201
Not enough data
8.3
199
Not enough data
8.2
194
Not enough data
Meeting Insights - AI Meeting Assistants
8.2
195
Not enough data
7.9
194
Not enough data
8.7
197
Not enough data
Accessibility - AI Meeting Assistants
7.4
187
Not enough data
8.4
196
Not enough data
8.0
185
Not enough data
Agentic AI - AI Meeting Assistants
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.4
75
Not enough data
8.6
75
Not enough data
8.5
76
Incentives
7.4
69
8.2
440
7.8
78
8.4
503
6.5
63
8.0
438
7.4
66
8.6
515
Personalization
7.7
77
8.6
484
7.8
73
8.8
561
8.7
90
8.9
593
8.2
77
8.6
538
Administrative
8.8
101
8.7
566
8.4
85
8.5
529
8.4
87
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1029
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
944
Not enough data
8.6
957
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
979
Not enough data
8.8
1047
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
8.3
164
8.8
259
8.5
170
8.8
251
8.3
146
8.5
211
9.3
199
8.5
246
Feedback
9.0
175
8.8
239
8.5
141
8.6
236
8.6
127
8.6
216
8.1
116
8.6
204
8.5
135
8.9
228
8.5
125
8.9
229
8.1
107
8.7
202
Generative AI
8.8
70
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
8.1
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
8
Not enough data
Language & Accent Support - AI Note-taking Software
7.9
8
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.3
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
8
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
8
Not enough data
Pre-Meeting Tools
8.2
294
Not enough data
8.5
335
Not enough data
8.6
346
Not enough data
Meeting Tools
8.9
402
Not enough data
8.9
447
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
8.2
248
Not enough data
8.4
305
Not enough data
8.8
393
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avoma and Salesforce Sales Cloud are categorized as Sales Performance Management, Business Scheduling, Conversation Intelligence, Revenue Operations & Intelligence (RO&I), Sales Coaching, and AI Sales Assistant
Unique Categories
Avoma is categorized as Lead-to-Account Matching and Routing, AI Meeting Assistants, AI Note-Taking Software, and Meeting Management
Salesforce Sales Cloud is categorized as Field Sales, Sales Engagement, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, CRM, Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Avoma
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.8%
Marketing and Advertising
19.6%
Information Technology and Services
13.7%
Construction
3.7%
Financial Services
3.1%
Other
30.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
How do I learn to better navigate the website?
1 Comment
AG
Good experienceRead more
What is Avoma used for?
1 Comment
SA
Avoma helps save time, improve meeting productivity, capture insights, and support better sales & customer success outcomes.Read more
Avoma has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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