Compare Agentforce Sales (formerly Salesforce Sales Cloud) and IBM Planning Analytics 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Enterprise (51.6% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,742)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansIBM Planning Analytics
Star Rating
(258)4.4 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing a user-friendly experience, with many praising its powerful automation and customizable dashboards. Users find that these features significantly enhance their ability to manage sales pipelines and customer relationships efficiently.
- Users say that IBM Planning Analytics is particularly strong in financial planning and budgeting, allowing teams to centralize data and run scenario simulations effectively. This capability helps users make informed decisions by analyzing business data without the hassle of multiple spreadsheets.
- According to verified reviews, Agentforce Sales has a much higher overall satisfaction score, reflecting its ability to meet user needs with features like real-time insights and effective tracking of customer inquiries, which many users find invaluable for maintaining client relationships.
- Reviewers mention that while both products have similar star ratings, Agentforce Sales stands out with a significantly larger number of reviews, indicating a broader user base and more consistent feedback on its performance and reliability.
- Users appreciate that IBM Planning Analytics offers a free trial, making it accessible for teams looking to explore its capabilities without upfront costs. However, some users feel that it may not be as intuitive as Agentforce Sales, which has been noted for its quick implementation process.
- G2 reviewers highlight that Agentforce Sales provides a more comprehensive support experience, with users noting that it helps teams bond and collaborate effectively, while IBM Planning Analytics, despite its strengths, may require more effort to achieve similar levels of team integration.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
IBM Planning Analytics
30-day FREE Trial
Free Trial
Start your 30-day Free trial!
Discover how you can automate and accelerate planning, budgeting and forecasting processes with IBM Planning Analytics, no download required.
- Connected Planning
- Excel and web interface
- Scenario planning
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
IBM Planning Analytics
Free Trial is available
Ratings
Meets Requirements
8.8
14,142
8.6
169
Ease of Use
8.2
18,137
8.1
181
Ease of Setup
7.8
9,075
7.4
142
Ease of Admin
7.9
4,494
7.9
102
Quality of Support
8.1
12,347
8.0
162
Has the product been a good partner in doing business?
8.4
4,460
8.3
96
Product Direction (% positive)
8.3
13,773
8.7
162
Features by Category
Sales Force Automation
8.8
9618
|
Verified
Not enough data
8.3
6408
|
Verified
Not enough data
8.7
9337
|
Verified
Not enough data
8.3
9555
|
Verified
Not enough data
8.0
7335
|
Verified
Not enough data
8.2
7633
|
Verified
Not enough data
8.0
6776
|
Verified
Not enough data
8.1
6676
|
Verified
Not enough data
8.3
7427
|
Verified
Not enough data
Marketing Automation
8.0
6688
|
Verified
Not enough data
8.1
7008
|
Verified
Not enough data
8.5
8136
|
Verified
Not enough data
7.9
5438
Not enough data
Customer Support
8.3
6843
|
Verified
Not enough data
8.1
6396
|
Verified
Not enough data
8.2
6799
|
Verified
Not enough data
8.0
5507
|
Verified
Not enough data
8.2
5996
|
Verified
Not enough data
Reporting & Analytics
8.5
9042
|
Verified
Not enough data
8.5
9204
|
Verified
Not enough data
8.2
7487
|
Verified
Not enough data
Mobile & Social
7.9
5635
|
Verified
Not enough data
7.8
5255
|
Verified
Not enough data
7.7
6113
|
Verified
Not enough data
Platform
8.5
3681
|
Verified
Not enough data
8.5
3688
|
Verified
Not enough data
8.6
3647
|
Verified
Not enough data
8.4
2907
|
Verified
Not enough data
8.5
3188
|
Verified
Not enough data
8.1
3210
|
Verified
Not enough data
8.7
3673
|
Verified
Not enough data
8.1
3035
Not enough data
Integration
8.5
2612
|
Verified
Not enough data
8.5
3103
|
Verified
Not enough data
8.5
2918
|
Verified
Not enough data
Generative AI
7.6
899
Not enough data
Agentic AI - CRM
8.0
289
Not enough data
8.0
257
Not enough data
8.3
273
Not enough data
8.0
244
Not enough data
8.1
248
Not enough data
8.2
267
Not enough data
8.2
262
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
36
Not enough data
8.4
32
Not enough data
8.6
36
Not enough data
8.4
36
Not enough data
Analysis
8.3
29
Not enough data
8.5
36
Not enough data
8.4
32
Not enough data
8.4
31
Not enough data
Reporting
8.7
30
Not enough data
8.3
25
Not enough data
8.6
23
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
275
Not enough data
8.8
300
Not enough data
8.8
323
Not enough data
8.7
295
Not enough data
Organization
9.0
358
Not enough data
8.8
351
Not enough data
8.9
345
Not enough data
Performance Analysis
8.4
289
Not enough data
8.8
313
Not enough data
Sales Analysis
8.5
287
Not enough data
8.8
305
Not enough data
Generative AI
8.5
127
Not enough data
8.5
127
Not enough data
Agentic AI - AI Sales Assistant
9.2
34
Not enough data
9.2
33
Not enough data
9.1
30
Not enough data
9.1
29
Not enough data
9.4
30
Not enough data
9.2
30
Not enough data
9.3
32
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
513
Not enough data
8.1
468
Not enough data
8.1
462
Not enough data
8.9
526
Not enough data
8.4
470
Not enough data
8.6
483
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
484
Not enough data
7.8
417
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
472
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
417
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
90
Not enough data
8.5
91
Not enough data
8.6
89
Not enough data
8.4
90
Not enough data
8.4
90
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Analytics
Not enough data
9.0
8
Not enough data
9.6
8
Not enough data
8.5
8
Not enough data
9.6
8
Warehouse Management
Not enough data
8.9
9
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
8.9
6
Collaborate
Not enough data
8.4
29
Not enough data
8.6
27
Logistics
Not enough data
8.7
24
Not enough data
8.5
25
Not enough data
8.5
25
Budget Creation
Not enough data
9.0
61
Not enough data
8.8
60
Not enough data
9.0
59
Not enough data
9.1
59
Not enough data
9.0
59
Not enough data
9.1
58
Budget Management
Not enough data
9.1
56
Not enough data
9.1
58
Not enough data
8.6
59
Forecasting
Not enough data
9.0
55
Not enough data
9.0
55
Not enough data
8.9
54
Not enough data
8.8
55
Not enough data
7.1
45
Analytics
Not enough data
8.7
55
Not enough data
8.8
55
Not enough data
8.9
54
Agentic AI - Budgeting and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.7
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
58
Not enough data
Agentic AI - Conversation Intelligence
8.7
13
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
8.7
13
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
Analytics
Not enough data
8.6
17
Not enough data
9.0
15
Not enough data
8.5
16
Not enough data
8.8
16
Not enough data
9.0
17
Collaboration
Not enough data
8.4
18
Not enough data
9.0
18
Not enough data
8.6
18
Not enough data
8.8
17
Planning
Not enough data
8.8
18
Not enough data
8.7
18
Not enough data
9.0
17
Not enough data
8.9
18
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
8.4
18
Financial Planning
Not enough data
9.1
47
|
Verified
Not enough data
8.9
45
|
Verified
Not enough data
8.7
48
|
Verified
Agentic AI - FP&A (Financial Planning & Analysis)
Not enough data
Not enough data
Not enough data
Not enough data
Financial Insight
Not enough data
9.0
81
|
Verified
Not enough data
8.9
84
|
Verified
Not enough data
9.3
81
|
Verified
Data
Not enough data
8.4
67
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
8.5
69
|
Verified
Not enough data
8.1
79
|
Verified
Status Communication
Not enough data
8.2
74
|
Verified
Not enough data
8.2
74
|
Verified
Not enough data
9.1
64
|
Verified
Not enough data
8.3
64
|
Verified
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
69
Not enough data
8.9
70
Not enough data
8.5
64
Not enough data
8.5
67
Not enough data
8.3
59
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.2
66
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.0
23
Not enough data
8.4
24
Not enough data
8.4
22
Not enough data
8.3
22
Not enough data
8.3
24
Not enough data
Territory Mapping
8.8
32
Not enough data
8.6
30
Not enough data
8.5
30
Not enough data
Route Planning
9.0
29
Not enough data
9.0
31
Not enough data
9.2
32
Not enough data
Sales Performance Management
8.3
27
Not enough data
8.4
30
Not enough data
9.0
30
Not enough data
Presentation and Forms
8.1
26
Not enough data
8.3
29
Not enough data
8.6
29
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
158
Not enough data
8.1
157
Not enough data
8.8
160
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
156
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
158
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
34
Not enough data
Reports
Not enough data
8.9
15
Not enough data
8.7
15
Not enough data
7.7
15
Not enough data
8.4
15
Cleaning
Not enough data
8.2
15
Not enough data
8.6
15
Not enough data
8.3
15
Generative AI
Not enough data
6.0
14
Not enough data
6.0
14
Not enough data
5.7
14
Resource Planning - Workforce Planning
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
8.3
6
Human Resources - Workforce Planning
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.5
174
Not enough data
8.5
163
Not enough data
8.5
168
Not enough data
8.6
170
Not enough data
8.6
172
Not enough data
8.8
167
Not enough data
8.2
163
Not enough data
Territory Management - Sales Planning
8.6
165
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
167
Not enough data
8.4
175
Not enough data
8.4
167
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.6
56
Not enough data
Agentic AI - Lead Scoring
7.9
58
Not enough data
8.3
57
Not enough data
8.0
58
Not enough data
8.2
59
Not enough data
Attribution
8.9
456
Not enough data
8.9
461
Not enough data
8.6
437
Not enough data
Discovery
8.9
465
Not enough data
8.6
456
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.7
442
Not enough data
Platform
8.6
432
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
74
Not enough data
8.6
74
Not enough data
8.5
75
Not enough data
Incentives
8.2
438
Not enough data
8.4
501
Not enough data
8.0
435
Not enough data
8.6
513
Not enough data
Personalization
8.6
483
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
564
Not enough data
8.5
527
Not enough data
8.4
508
Not enough data
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
63
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
570
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
624
Not enough data
8.5
593
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.4
82
Not enough data
8.7
83
Not enough data
8.4
82
Not enough data
8.4
81
Not enough data
8.3
82
Not enough data
Data Sourcing
8.5
970
8.5
19
8.7
1001
8.8
19
8.4
903
8.4
18
8.7
1032
8.5
18
8.6
963
8.6
18
Predictive Analytics
8.4
948
8.1
17
8.6
963
8.3
16
8.1
856
7.8
16
8.3
897
8.7
17
Sales Management
8.7
987
8.6
17
8.1
858
Feature Not Available
8.6
981
8.6
18
8.8
1050
8.4
18
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
190
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
257
Not enough data
8.8
249
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
238
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
228
Not enough data
8.7
200
Not enough data
Generative AI
7.7
72
Not enough data
Agentic AI - Sales Enablement
8.0
33
Not enough data
8.0
33
Not enough data
8.2
33
Not enough data
Content Management
8.3
351
Not enough data
8.1
342
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
335
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.5
226
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
28
Not enough data
8.8
27
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and IBM Planning Analytics are categorized as Sales Analytics
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
IBM Planning Analytics is categorized as Workforce Planning, Budgeting and Forecasting, FP&A (Financial Planning & Analysis), Sales & Ops Planning, Supply Chain Planning, Demand Planning, HR Analytics, and Marketing Analytics
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Planning Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Financial Services
11.1%
Information Technology and Services
9.7%
Accounting
6.3%
Banking
6.3%
Computer Software
6.3%
Other
60.4%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
IBM Planning Analytics has no discussions with answers
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