Compare ActiveCampaign and Salesforce Service Cloud Software
At a Glance
Market Segments
Small-Business (91.9% of reviews)
Mid-Market (42.7% of reviews)
Entry-Level Pricing
Starting at $15.00 Per Month
Starting at $25.00 1 User Per Month
ActiveCampaign
Star Rating
(14,679)4.4 out of 5
Market Segments
Small-Business (91.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Agentforce Service (formerly Salesforce Service Cloud)
Star Rating
(7,323)4.4 out of 5
Market Segments
Mid-Market (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Service Cloud excels in user-friendliness, with many users highlighting its intuitive interface that requires minimal time to adapt. This ease of use is a significant advantage for teams looking to onboard quickly.
- Users say that ActiveCampaign stands out for its powerful automation capabilities, particularly its segmentation engine, which allows for personalized customer journeys without the need for multiple tools. This feature is especially appreciated by those managing large contact batches.
- Reviewers mention that Salesforce Service Cloud offers impressive flexibility, enabling businesses to customize the platform to meet both current and future needs. This adaptability is crucial for companies that anticipate growth or changes in their operational requirements.
- According to verified reviews, ActiveCampaign is praised for its scalability, with users noting that the system remains stable even when running multiple automations in parallel. This reliability is a key factor for businesses that rely on consistent performance during peak times.
- G2 reviewers highlight that while both platforms provide solid support, ActiveCampaign receives slightly higher marks for quality of support, with users appreciating the responsiveness and helpfulness of the support team when issues arise.
- Users report that Salesforce Service Cloud's ability to integrate contacts from various vendors is extremely beneficial, allowing for a centralized repository of information that enhances customer relationship management and streamlines workflows.
Pricing
Entry-Level Pricing
ActiveCampaign
Starter
Starting at $15.00
Per Month
Get started with personalized marketing campaigns.
- 5 actions per automation
- Basic & Inline Forms
- Site Tracking
Agentforce Service (formerly Salesforce Service Cloud)
Starter Suite
Starting at $25.00
1 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
- Case Management
- Knowledge Management
- Salesforce Mobile App
Free Trial
ActiveCampaign
Free Trial is available
Agentforce Service (formerly Salesforce Service Cloud)
Free Trial is available
Ratings
Meets Requirements
8.8
11,200
8.6
2,842
Ease of Use
8.2
11,316
8.4
5,454
Ease of Setup
8.0
7,251
7.9
4,208
Ease of Admin
8.4
6,347
8.2
1,559
Quality of Support
8.5
10,362
8.3
2,618
Has the product been a good partner in doing business?
8.8
6,205
8.7
1,540
Product Direction (% positive)
8.2
10,593
8.3
2,791
Features by Category
Sales Force Automation
8.2
2110
|
Verified
Not enough data
7.0
1020
Not enough data
7.9
1769
|
Verified
Not enough data
7.7
1685
|
Verified
Not enough data
7.0
1222
|
Verified
Not enough data
7.6
1434
|
Verified
Not enough data
7.0
1208
|
Verified
Not enough data
6.9
1140
|
Verified
Not enough data
7.3
1283
|
Verified
Not enough data
Marketing Automation
9.0
2323
|
Verified
Not enough data
8.8
2210
|
Verified
Not enough data
8.5
2155
|
Verified
Not enough data
7.8
1485
|
Verified
Not enough data
Customer Support
7.6
1472
|
Verified
Not enough data
7.7
1630
|
Verified
Not enough data
7.9
1764
|
Verified
Not enough data
7.0
1325
|
Verified
Not enough data
7.5
1453
|
Verified
Not enough data
Reporting & Analytics
7.7
1957
|
Verified
Not enough data
7.9
2147
|
Verified
Not enough data
7.1
1291
|
Verified
Not enough data
Mobile & Social
7.3
1225
|
Verified
Not enough data
7.3
1329
|
Verified
Not enough data
7.1
1372
|
Verified
Not enough data
Platform
7.8
1993
|
Verified
Not enough data
8.0
1945
|
Verified
Not enough data
8.1
2033
|
Verified
Not enough data
7.3
1453
|
Verified
Not enough data
7.0
1350
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
2105
|
Verified
Not enough data
7.4
1476
|
Verified
Not enough data
Integration
8.1
1932
|
Verified
Not enough data
8.1
1936
|
Verified
Not enough data
7.8
1637
|
Verified
Not enough data
Generative AI
6.1
647
Not enough data
Agentic AI - CRM
6.5
89
Not enough data
6.4
88
Not enough data
6.7
90
Not enough data
6.3
86
Not enough data
6.5
88
Not enough data
6.5
87
Not enough data
6.6
88
Not enough data
Email Marketing
8.7
6492
|
Verified
Not enough data
8.9
6330
|
Verified
Not enough data
8.5
6142
|
Verified
Not enough data
8.8
5788
|
Verified
Not enough data
Online Marketing
7.4
4393
|
Verified
Not enough data
7.9
4075
|
Verified
Not enough data
7.8
3535
|
Verified
Not enough data
8.1
4865
|
Verified
Not enough data
7.8
3468
|
Verified
Not enough data
Lead Management
8.3
4369
|
Verified
Not enough data
8.0
3962
|
Verified
Not enough data
8.5
5121
|
Verified
Not enough data
7.9
3490
|
Verified
Not enough data
8.5
4359
|
Verified
Not enough data
8.1
4002
|
Verified
Not enough data
8.2
3795
|
Verified
Not enough data
8.0
3576
|
Verified
Not enough data
Campaign Management
8.0
3489
|
Verified
Not enough data
7.8
3104
|
Verified
Not enough data
7.2
2636
Not enough data
6.8
2335
|
Verified
Not enough data
Social
6.9
2321
|
Verified
Not enough data
7.3
2677
|
Verified
Not enough data
7.3
2547
|
Verified
Not enough data
7.1
2439
|
Verified
Not enough data
7.0
2397
|
Verified
Not enough data
Reporting & Analytics
8.1
5199
|
Verified
Not enough data
7.6
3588
|
Verified
Not enough data
7.2
2918
|
Verified
Not enough data
7.1
2723
|
Verified
Not enough data
6.9
2441
|
Verified
Not enough data
Platform
7.9
3725
|
Verified
Not enough data
8.2
3539
|
Verified
Not enough data
8.3
3704
|
Verified
Not enough data
7.5
2399
|
Verified
Not enough data
7.0
2131
|
Verified
Not enough data
8.4
3730
|
Verified
Not enough data
7.5
2423
|
Verified
Not enough data
Agentic AI - Marketing Automation
6.3
221
Not enough data
6.4
221
Not enough data
6.5
219
Not enough data
6.4
218
Not enough data
6.3
222
Not enough data
6.4
220
Not enough data
Integration
8.1
3755
|
Verified
Not enough data
8.1
3656
|
Verified
Not enough data
7.8
3136
|
Verified
Not enough data
Ticket and Case Management
Not enough data
8.5
1214
|
Verified
Not enough data
8.4
1225
|
Verified
Not enough data
8.4
1274
|
Verified
Not enough data
8.3
1182
|
Verified
Not enough data
8.1
983
Not enough data
7.9
1169
|
Verified
Not enough data
8.3
1155
|
Verified
Not enough data
8.5
1068
|
Verified
Generative AI
Not enough data
7.7
182
Not enough data
7.7
180
Agentic AI - Help Desk
Not enough data
8.6
76
Not enough data
8.5
68
Not enough data
8.5
69
Communication Channels
Not enough data
8.4
1026
|
Verified
Not enough data
8.6
1215
|
Verified
Not enough data
8.2
862
Not enough data
8.0
810
|
Verified
Not enough data
8.1
770
Platform
Not enough data
7.8
557
|
Verified
Not enough data
8.3
822
|
Verified
Not enough data
8.6
700
|
Verified
Not enough data
8.3
641
|
Verified
Not enough data
8.2
1160
|
Verified
Not enough data
8.2
1177
|
Verified
Messenger
7.4
1123
Not enough data
5.9
975
Not enough data
6.5
1001
Not enough data
6.9
1043
Not enough data
Channels
6.4
987
Not enough data
7.3
1172
Not enough data
6.0
914
Not enough data
5.5
831
Not enough data
6.0
838
Not enough data
Customers
7.6
1233
Not enough data
7.4
1155
Not enough data
7.6
1293
Not enough data
7.6
1234
Not enough data
7.2
1181
Not enough data
Agentic AI - Conversational Marketing
6.2
30
Not enough data
6.1
30
Not enough data
6.4
29
Not enough data
6.2
30
Not enough data
5.9
29
Not enough data
6.0
29
Not enough data
6.2
29
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
7.1
604
Not enough data
8.6
781
Not enough data
6.3
498
Not enough data
6.7
524
Not enough data
7.6
631
Not enough data
6.9
543
Not enough data
6.9
515
Not enough data
Repeatability and Reportability
7.5
622
Not enough data
7.5
620
Not enough data
7.4
584
Not enough data
6.7
515
Not enough data
6.0
471
Not enough data
AI and Automation
7.1
556
Not enough data
7.1
558
Not enough data
7.2
564
Not enough data
6.6
497
Not enough data
6.4
475
Not enough data
Generative AI
6.1
414
Not enough data
Agentic AI - Sales Engagement
6.9
35
Not enough data
6.7
35
Not enough data
7.0
35
Not enough data
6.5
35
Not enough data
6.6
35
Not enough data
6.6
35
Not enough data
6.9
35
Not enough data
Visitor Behavior
7.6
409
Not enough data
7.9
399
Not enough data
7.1
355
Not enough data
Templates
7.3
411
Not enough data
8.0
439
Not enough data
7.8
411
Not enough data
Personalization
7.6
400
Not enough data
7.6
404
Not enough data
7.2
360
Not enough data
7.1
346
Not enough data
7.3
336
Not enough data
7.1
324
Not enough data
7.4
346
Not enough data
8.0
396
Not enough data
Multichannel
7.4
379
Not enough data
8.5
463
Not enough data
7.6
419
Not enough data
Administration
8.5
481
Not enough data
7.9
469
Not enough data
7.9
439
Not enough data
8.0
461
Not enough data
Agentic AI - E-Commerce Personalization
7.6
13
Not enough data
7.6
13
Not enough data
Administration
Not enough data
8.8
232
Not enough data
8.8
231
Not enough data
8.7
229
Knowledge Management
Not enough data
8.8
225
Not enough data
8.6
215
Not enough data
8.5
214
Compliance
Not enough data
8.7
231
Not enough data
8.7
229
Not enough data
8.6
229
Not enough data
8.6
226
Customer Support
Not enough data
8.2
214
Not enough data
8.2
208
Not enough data
8.0
197
Data Security
Not enough data
8.6
220
Not enough data
8.7
222
Not enough data
9.0
222
Not enough data
9.1
223
Administration
Not enough data
8.6
215
Not enough data
8.9
216
Not enough data
8.9
220
Generative AI
Not enough data
7.6
152
Templates
7.7
2020
Not enough data
6.3
1515
Not enough data
7.0
1616
Not enough data
7.5
1680
Not enough data
Edit
7.4
1754
Not enough data
8.0
1968
Not enough data
7.4
1662
Not enough data
Logistics
7.8
1817
Not enough data
7.0
1580
Not enough data
7.8
1775
Not enough data
7.8
1543
Not enough data
Generative AI
6.0
838
Not enough data
6.1
674
Not enough data
Agentic AI - Email Template Builder
6.1
109
Not enough data
6.2
108
Not enough data
Text Messaging
7.5
159
Not enough data
6.8
139
Not enough data
7.6
153
Not enough data
7.6
142
Not enough data
7.3
130
Not enough data
Feature Not Available
Not enough data
8.2
169
Not enough data
7.1
142
Not enough data
SMS Platform
7.7
154
Not enough data
8.8
172
Not enough data
7.6
128
Not enough data
6.8
121
Not enough data
7.0
123
Not enough data
8.0
144
Not enough data
Agentic AI - SMS Marketing
8.4
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.2
20
Not enough data
Channels
Not enough data
8.6
128
Not enough data
8.4
120
Not enough data
7.6
119
Design
Not enough data
8.4
118
Not enough data
8.0
119
Not enough data
8.3
121
Not enough data
8.4
121
Not enough data
8.5
116
Generative AI
Not enough data
7.5
113
Not enough data
7.6
112
Usability
Not enough data
8.6
205
Not enough data
8.6
208
Not enough data
8.7
206
Reporting
Not enough data
8.7
206
Not enough data
8.3
199
Not enough data
8.6
203
Generative AI
Not enough data
7.6
180
Not enough data
7.6
181
Quality Assurance
Not enough data
8.8
72
Not enough data
8.7
69
Not enough data
8.7
72
Engagement
Not enough data
8.8
70
Not enough data
8.9
70
Not enough data
8.7
70
Performance
Not enough data
8.7
71
Not enough data
8.8
71
Generative AI
Not enough data
7.8
61
Not enough data
8.0
62
Channels
Not enough data
7.5
277
Not enough data
7.4
270
Not enough data
7.9
276
Not enough data
7.4
267
Not enough data
8.8
283
Generative AI
Not enough data
7.0
218
Functions
Not enough data
7.9
271
Not enough data
8.0
269
Not enough data
7.6
259
Not enough data
7.2
256
Not enough data
7.2
257
Not enough data
7.2
261
Not enough data
7.7
260
Not enough data
8.0
261
Agentic AI - Contact Center
Not enough data
9.3
7
Not enough data
9.6
8
Not enough data
8.6
7
Not enough data
9.0
7
Administrative
Not enough data
7.9
257
Not enough data
8.5
261
Not enough data
8.5
260
Not enough data
7.7
250
Not enough data
7.7
255
Design and Customization
7.7
203
Not enough data
7.6
198
Not enough data
8.1
180
Not enough data
8.0
190
Not enough data
Campaigns
7.9
169
Not enough data
8.3
180
Not enough data
7.9
147
Not enough data
7.8
181
Not enough data
Integrations
8.1
173
Not enough data
6.7
116
Not enough data
7.9
131
Not enough data
7.3
144
Not enough data
Generative AI
6.1
65
Not enough data
Agentic AI - Vulnerability Scanner
6.6
16
Not enough data
6.9
16
Not enough data
Attribution Modeling
7.1
207
Not enough data
7.1
199
Not enough data
6.8
190
Not enough data
6.8
189
Not enough data
6.3
176
Not enough data
7.0
190
Not enough data
Agentic AI - Attribution
7.6
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
8
Not enough data
Marketing
7.2
199
Not enough data
7.1
195
Not enough data
7.3
211
Not enough data
7.9
250
Not enough data
Reporting
7.5
283
Not enough data
7.3
264
Not enough data
7.0
250
Not enough data
Platform Interoperability
7.8(won by default)
201
Not enough data
Agentic AI - Social Media Advertising
7.0(won by default)
17
Not enough data
7.3(won by default)
17
Not enough data
7.3(won by default)
17
Not enough data
7.0(won by default)
17
Not enough data
6.9(won by default)
17
Not enough data
7.3(won by default)
17
Not enough data
Social Functionality
7.9(won by default)
300
Not enough data
Campaign Management
8.3(won by default)
348
Not enough data
8.3(won by default)
320
Not enough data
8.1(won by default)
305
Not enough data
7.8(won by default)
284
Not enough data
7.9(won by default)
273
Not enough data
8.3(won by default)
264
Not enough data
8.2(won by default)
257
Not enough data
7.9(won by default)
238
Not enough data
7.7(won by default)
230
Not enough data
7.9(won by default)
264
Not enough data
7.8(won by default)
238
Not enough data
7.5(won by default)
220
Not enough data
7.7(won by default)
222
Not enough data
Targeting
8.3(won by default)
294
Not enough data
8.3(won by default)
282
Not enough data
7.8(won by default)
255
Not enough data
8.0(won by default)
249
Not enough data
Platform
8.2(won by default)
308
Not enough data
8.0(won by default)
287
Not enough data
8.5(won by default)
300
Not enough data
8.5(won by default)
336
Not enough data
8.4(won by default)
270
Not enough data
8.3(won by default)
302
Not enough data
8.6(won by default)
297
Not enough data
8.1(won by default)
242
Not enough data
8.1(won by default)
286
Not enough data
Page Customization
8.2
586
Not enough data
7.9
612
Not enough data
7.8
530
Not enough data
7.6
552
Not enough data
Page Optimization
7.6
425
Not enough data
7.8
529
Not enough data
7.5
472
Not enough data
7.2
413
Not enough data
Integrations
7.5
405
Not enough data
8.5
542
Not enough data
8.2
515
Not enough data
Generative AI
6.2
166
Not enough data
Agentic AI - Landing Page Builders
6.7
22
Not enough data
Workforce Management
Not enough data
7.9
59
Not enough data
7.9
58
Not enough data
7.5
58
Not enough data
7.8
57
Not enough data
7.6
57
Administration
Not enough data
8.3
60
Not enough data
8.3
58
Not enough data
8.4
58
Not enough data
7.7
56
Not enough data
7.7
56
Conversational Platform
Not enough data
8.6
105
Not enough data
8.7
104
Not enough data
8.1
101
Not enough data
8.3
107
Support Automation
Not enough data
8.2
103
Not enough data
8.2
101
Not enough data
8.1
103
Not enough data
8.0
101
Generative AI
Not enough data
7.4
97
Not enough data
7.4
96
Customization
8.0
663
Not enough data
7.5
553
Not enough data
6.8
464
Not enough data
7.4
653
Not enough data
Additional Functionality
7.9
672
Not enough data
5.7
423
Not enough data
7.4
531
Not enough data
6.2
433
Not enough data
7.0
507
Not enough data
Customer Support
Not enough data
8.3
147
Not enough data
8.0
144
Not enough data
8.2
145
Automation
Not enough data
8.3
153
Not enough data
8.2
148
Not enough data
8.1
148
Artificial Intelligence
Not enough data
7.6
143
Not enough data
7.7
140
Not enough data
7.5
140
Generative AI
Not enough data
7.8
110
Not enough data
7.8
111
Not enough data
7.8
110
Communication
Not enough data
8.5
313
|
Verified
Not enough data
8.6
332
|
Verified
Not enough data
8.4
279
|
Verified
Not enough data
8.5
281
|
Verified
Not enough data
7.8
162
Internal Use
Not enough data
8.3
822
|
Verified
Not enough data
8.3
298
|
Verified
Not enough data
8.5
290
|
Verified
Not enough data
8.4
322
|
Verified
Not enough data
8.5
292
|
Verified
Not enough data
8.7
326
|
Verified
Generative AI
Not enough data
7.3
128
Self-Service Experience
Not enough data
8.6
597
Not enough data
8.3
580
Not enough data
8.3
529
Not enough data
8.0
216
Not enough data
8.4
227
Self-Service Platform
Not enough data
8.4
225
Not enough data
8.6
234
Not enough data
7.7
204
Not enough data
8.5
217
Agentic AI - Customer Self-Service
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Generative AI
Not enough data
7.9
56
Not enough data
8.1
56
Process
Not enough data
8.6
246
Not enough data
8.6
266
Not enough data
8.3
227
Channels
Not enough data
8.8
275
Not enough data
8.4
250
Not enough data
8.5
233
Not enough data
8.6
234
Not enough data
8.6
216
Insight
Not enough data
8.6
232
Not enough data
8.8
267
Not enough data
8.5
206
Not enough data
8.7
254
Generative AI
Not enough data
8.0
81
Not enough data
8.0
82
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.7
31
Not enough data
8.3
31
Not enough data
8.6
31
Not enough data
8.7
31
Process Management
Not enough data
8.3
31
Not enough data
8.4
30
Not enough data
8.7
31
Not enough data
8.6
30
System Management
Not enough data
9.0
31
Not enough data
8.7
30
WhatsApp Messaging - WhatsApp Marketing
8.3
11
Not enough data
7.9
11
Not enough data
8.0
11
Not enough data
8.5
11
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.5
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
Agentic AI - Lead Scoring
7.0
26
Not enough data
7.0
26
Not enough data
7.0
26
Not enough data
7.2
26
Not enough data
Attribution
8.1
432
Not enough data
8.1
409
Not enough data
8.0
391
Not enough data
Discovery
8.1
443
Not enough data
8.2
450
Not enough data
8.0
399
Not enough data
Management
8.0
384
Not enough data
8.3
426
Not enough data
Platform
8.1
405
Not enough data
8.1
434
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
8.2
19
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
7.8
19
Not enough data
8.3
19
Not enough data
Data Sourcing
7.8
286
Not enough data
7.9
314
Not enough data
7.8
270
Not enough data
7.9
309
Not enough data
8.1
331
Not enough data
Predictive Analytics
8.0
293
Not enough data
7.8
277
Not enough data
7.3
241
Not enough data
7.4
267
Not enough data
Sales Management
8.2
319
Not enough data
7.6
181
Not enough data
8.0
305
Not enough data
8.3
350
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ActiveCampaign and Agentforce Service (formerly Salesforce Service Cloud) share no categories
Unique Categories
ActiveCampaign is categorized as WhatsApp Marketing, Marketing Automation, CRM, Email Deliverability, Pop-Up Builder, SMS Marketing, Email Template Builder, E-Commerce Personalization, Sales Engagement, Conversational Marketing, Online Form Builder, Landing Page Builders, Sales Analytics, Lead Scoring, Attribution, Social Media Advertising, and Salesforce AppExchange Apps
Agentforce Service (formerly Salesforce Service Cloud) is categorized as Digital Customer Service Platforms, Contact Center Quality Assurance, Conversational Support, Complaint Management, Customer Communications Management, Contact Center Knowledge Base, Social Customer Service, Live Chat, Help Desk, Contact Center Workforce, Enterprise Feedback Management, Contact Center, Customer Self-Service, and Customer Service Automation
Reviews
Reviewers' Company Size
ActiveCampaign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Agentforce Service (formerly Salesforce Service Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.4%
Health, Wellness and Fitness
11.3%
Professional Training & Coaching
9.2%
E-Learning
4.5%
Computer Software
3.3%
Other
57.4%
Information Technology and Services
11.5%
Computer Software
9.3%
Financial Services
7.6%
Manufacturing
4.3%
Non-Profit Organization Management
3.8%
Other
63.6%
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