Compare Act! vs Salesforce CRM

See this
comparison of Act! vs. Salesforce CRM
based on data from user reviews. Act! rates 3.9/5 stars with 295 reviews. Salesforce CRM rates 4.2/5 stars with 8,515 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Act! 365
$10
per user/month (billed annually)
Sales Essentials Edition
$25
/user/month*
 
Act! CRM
$35
per user/month (billed annually)
Professional Edition
$75
/user/month*
 
Act! Growth Suite
Call for pricing
866-873-2006
Enterprise Edition
$150
/user/month*
 
Unlimited Edition
$300
/user/month*
 
Free Trial
Free Trial
Act!
Act! 365
$10per user/month (billed annually)
Act! CRM
$35per user/month (billed annually)
Act! Growth Suite
Call for pricing866-873-2006
Free Trial
Salesforce CRM
Sales Essentials Edition
$25/user/month*
Professional Edition
$75/user/month*
Enterprise Edition
$150/user/month*
Unlimited Edition
$300/user/month*
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.7
Ease of Use
Ease of Use
7.8
7.8
Ease of Setup
Ease of Setup
7.0
7.1
Ease of Admin
Ease of Admin
7.6
7.6
Quality of Support
Quality of Support
7.4
7.8
Ease of Doing Business With
Ease of Doing Business With
7.4
8.0
Product Direction (% positive)
Product Direction (% positive)
5.7
7.9
Meets Requirements
Act!
8.2
Salesforce CRM
8.7
Ease of Use
Act!
7.8
Salesforce CRM
7.8
Ease of Setup
Act!
7.0
Salesforce CRM
7.1
Ease of Admin
Act!
7.6
Salesforce CRM
7.6
Quality of Support
Act!
7.4
Salesforce CRM
7.8
Ease of Doing Business With
Act!
7.4
Salesforce CRM
8.0
Product Direction (% positive)
Act!
5.7
Salesforce CRM
7.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
75.8%
24.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.8%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.5%
29.6%
Act!
Small-Business
75.8%
Mid-Market
18.8%
Enterprise
5.5%
Salesforce CRM
Small-Business
24.9%
Mid-Market
45.5%
Enterprise
29.6%

Reviewers' Industry

 
Financial Services
8.1%
Computer Software
16.7%
 
Real Estate
5.8%
Information Technology and Services
10.6%
 
Marketing and Advertising
4.7%
Marketing and Advertising
7.4%
 
Insurance
4.7%
Internet
7.3%
 
Information Technology and Services
4.7%
Financial Services
4.7%
 
Other
71.9%
Other
53.3%
Act!
Financial Services
8.1%
Real Estate
5.8%
Marketing and Advertising
4.7%
Insurance
4.7%
Information Technology and Services
4.7%
Other
71.9%
Salesforce CRM
Computer Software
16.7%
Information Technology and Services
10.6%
Marketing and Advertising
7.4%
Internet
7.3%
Financial Services
4.7%
Other
53.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Chad M. S.
User in Computer Software

Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
Jeremiah M.
Administrator in Consumer Services

Having to buy a new version every year puts a bad taste in one's mouth - in particular as XP comes to the end of its life and older office applications need to be replaced, it neccessitates a lot of cascading budget issues, and ACT's price, while reasonable...

Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

 
Act!
Most Helpful Favorable Review
Chad M. S.
User in Computer Software

Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be...

Most Helpful Critical Review
Jeremiah M.
Administrator in Consumer Services

Having to buy a new version every year puts a bad taste in one's mouth - in particular as XP comes to the end of its life and older office applications need to be replaced, it neccessitates a lot of cascading budget issues, and ACT's price, while reasonable...

Salesforce CRM
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Cristi H.
Administrator in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5

Videos

 

With proven CRM and powerful Marketing Automation, the possibilities are limitless! Act! provides the ultimate toolset to build relationships, maximize engagement, and drive business growth. Start today with the new Act! Growth Suite, an all-in-one sales and marketing platform designed to help you and your team successfully run and grow your business.

Intro to Salesforce for Small Business

Act!

With proven CRM and powerful Marketing Automation, the possibilities are limitless! Act! provides the ultimate toolset to build relationships, maximize engagement, and drive business growth. Start today with the new Act! Growth Suite, an all-in-one sales and marketing platform designed to help you and your team successfully run and grow your business.

Salesforce CRM

Intro to Salesforce for Small Business

Ask ACT! a QuestionContact ACT!Ask Salesforce a QuestionContact Salesforce
Add Product
Act!
Act!
Optimized for quick response
Salesforce CRM
Salesforce CRM
Optimized for quick response