GreenRope Reviews & Product Details

I like that GreenRope is a complete, all-in-one platform that works seamlessly together without being just a collection of separate tools. The deep integration between CRM, marketing automation, and sales is unmatched. When a lead fills out a form, it's automatically added to the CRM, enrolled in a nurture campaign, and a task is created for sales, with all activity logged in one profile. This level of integration saves us hours each day. The email marketing and automation are powerful yet easy to use. We can build drip campaigns, segment lists, send behavioral emails, and track opens and clicks—all without coding. The deliverability has been solid, and the templates look professional. The system eliminates data silos and ensures no leads fall through the cracks, greatly improving our conversion rates. I also found that the initial setup was so easy. Review collected by and hosted on G2.com.

I find email deliverability can be inconsistent. Most campaigns go through fine, but we've had occasional deliverability issues with certain providers—and troubleshooting required reaching out to support instead of having built-in tools or clear diagnostics. Also, the email editor lacks fine-tuned control. While the basic email builder works, it’s missing small but important features like more precise mobile responsiveness controls, saved sections or block libraries for consistent branding, and better spam-score insights before sending. Simple tweaks often require switching back and forth between menus. Review collected by and hosted on G2.com.

I've been using GreenRope for a while now, and my favorite thing is how it combines my email list, my customer database, and my marketing emails all on one platform. It saves me from having to switch between a bunch of different apps, which is a huge time saver. Review collected by and hosted on G2.com.

The dashboard is pretty packed with stuff and can feel clunky, so it takes some patience to get the hang of it. It's a powerful system, but I'd say it's better for someone who needs an all in one solution and doesn't mind putting in the time to learn it. Review collected by and hosted on G2.com.

GreenRope Next Generation CRM very powerful syncs data in real time. It has great automation features Review collected by and hosted on G2.com.

Some of features are hidden in AI tool need to add more feature. Review collected by and hosted on G2.com.

The email marketing features of GreenRope—especially the journey builder and the intuitive WYSIWYG email editor—are a marketer’s dream! Importing contact and company records is straightforward once you get a hang of it. The email tracking option has been instrumental in prioritising sales prospects, delivering measurable financial benefits to us in 2024. Customising the platform with white-labelling was seamless, and setting up IMAP synchronisation and DKIM/SPF configurations was impressively simple. We use GreenRope on a daily basis and have moved all our sales and marketing activities to it. What's the best is that their support team always comes back with detailed solutions for even the most complex problems we have. Review collected by and hosted on G2.com.

The operations-based features like invoicing and ticketing need major improvements as they are very simplistic and we have more complex needs. Review collected by and hosted on G2.com.

Quality of analytics, easy integration, leads flow, and that you can filter leads by status. Review collected by and hosted on G2.com.

UI/UX. It isn't easy to find fast what I need if I'm not a pro GreenRope user. Review collected by and hosted on G2.com.

GreenRope integrates features like email marketing, journey sequencing, and sales pipeline management, with an intuitive visual builder for creating campaigns. It also offers granular access controls for team collaboration and customizable options. Its comprehensive functionality and support make it a solid choice for growing businesses looking to enhance customer engagement and automate processes. Review collected by and hosted on G2.com.

Some of its more complex features, like journey sequencing and detailed CRM customization, require time and effort to set up effectively. Review collected by and hosted on G2.com.

Power, flexibility, the number of components - and a rare, critical feature - the ability to run multiple brands with separate emails from the same instance. This last feature is almost impossible to find in any other CRM. That matters a lot as I run several micro-enterprises and did not want me or my team logging into 5 different CRM accounts. The sales funnels and CRM for all my businesses, with their distinct identities are in one account. The automation is amazing and I used it to be worklows for automating internal service messages once appointments are booked via Calendly, sending confirmation emails to leads, creating email templates with linked files in the CRM media library, creating online group events. It's a really, really good system. And, the pricing is very compelling too. It's a real gem, that has taken 10 years of experiementing with other CRMs to realise just how good GreenRope is. The customer service is through online chat very often and they're very response by email too. I've had some configuration issues and they jumped on a call, same day. Really amazing! Review collected by and hosted on G2.com.

Because it is packed with features there is a learning curve. Having said that, GreenRope provides: a) an excellent help knowledgebase within the app; b) an onboarding e-course that takes you through the modules; c) personalised onboarding training and the option to buy more training at a nominal fee; d) a heap of how to videos on YouTube and Vimeo; e) online chat support that is really responsive and helpful. So, even the learning curve has so much support around it that it's not too bad. Honestly, I have zero regrets and am only positive about GreenRope. Review collected by and hosted on G2.com.

Ablility to store and track clients / prospects.

Ability to track opportunities.

Ability to set workflows and automation.

AI/ Nova is included.

Customer support has been very responsive. Review collected by and hosted on G2.com.

Unable to select multiple choices.

Unable to filter companies that do NOT have primary or secondary contacts.

No True App.

Doesn't adjust to different screen sizes, phones & pads.

Buttons disappear, layers and overlapping.

Lack of onboarding /Implementation needs work.

Lack of SOPs.

Lack of training videos. Review collected by and hosted on G2.com.

The customer support. Someone is usually willing to help at a moments notice. Review collected by and hosted on G2.com.

It felt as though I went through too much troubleshooting. Review collected by and hosted on G2.com.

GreenRope is not a cookie cutter CRM system, it was built to our needs as a mid-sized organization. They were a tremendous help in training and are always a click or call away from any immediate help that is needed. Review collected by and hosted on G2.com.

I have no complaints. At times I had a permissions problem, but it was an internal issue, nothing to do with the GreenRope system itself. The permissions or access for certain users is a great function, I was just miss-assigned less access than I needed, which was rectified quickly internally. Review collected by and hosted on G2.com.