G2 reviewers report that Xero excels in user experience, with many praising its intuitive interface and straightforward setup process. Users appreciate that the dashboard is not cluttered with unnecessary features, making it easy to manage accounting tasks effectively.
Users say that Accelo stands out for its all-in-one capabilities, combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. This integration is particularly beneficial for businesses looking to streamline operations and reduce the need to switch between multiple applications.
According to verified reviews, Xero has a significantly higher overall satisfaction score compared to Accelo, indicating that users find it more reliable and effective for their accounting needs. Reviewers highlight its effectiveness in reconciling payments and receipts as a key advantage.
Reviewers mention that while Accelo offers strong automation features that help reduce manual tasks, some users feel that it can be less user-friendly compared to Xero. The automation capabilities are appreciated, but the learning curve can be steeper for new users.
G2 reviewers highlight that Xero's ease of use is a major selling point, with many users noting that the platform is simple to navigate and manage. This ease extends to its setup, which users found to be quick and efficient, allowing teams to get started without extensive training.
Users report that while Accelo provides good support and integration capabilities, it faces challenges in areas like batch invoicing and management features, where Xero consistently outperforms. This can impact the day-to-day usability for businesses that rely heavily on these functionalities.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
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