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At a Glance
Market Segments
Small-Business (57.3% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Custom Quote
Free
1Password
Star Rating
(1,554)4.6 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Quote
Free Trial is available
Browse all 3 pricing plansZoho CRM
Star Rating
(2,847)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans1Password vs Zoho CRM
When assessing the two solutions, reviewers found 1Password easier to use, set up, and administer. Reviewers also preferred doing business with 1Password overall.
- Reviewers felt that 1Password meets the needs of their business better than Zoho CRM.
- When comparing quality of ongoing product support, reviewers felt that 1Password is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 1Password over Zoho CRM.
Pricing
Entry-Level Pricing
1Password
Enterprise
Custom Quote
All the Bussiness features plus services for your large enterprise.
- All Business Features
- Dedicated account manager
- Tailor-made setup training
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
1Password
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.3
1,296
8.4
2,424
Ease of Use
9.0
1,308
8.3
2,437
Ease of Setup
8.9
599
8.0
1,206
Ease of Admin
9.1
447
8.0
1,009
Quality of Support
9.0
917
7.6
2,218
Has the product been a good partner in doing business?
9.4
401
8.0
985
Product Direction (% positive)
8.8
1,239
8.0
2,359
Features by Category
Sales Force Automation
Not enough data
8.5
1624
|
Verified
Not enough data
8.3
873
|
Verified
Not enough data
8.2
1547
|
Verified
Not enough data
8.2
1623
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
667
|
Verified
Not enough data
7.9
1216
|
Verified
Not enough data
8.0
1206
|
Verified
Not enough data
8.2
1318
|
Verified
Marketing Automation
Not enough data
8.0
1335
|
Verified
Not enough data
7.9
1299
|
Verified
Not enough data
8.4
1521
|
Verified
Not enough data
7.9
1124
|
Verified
Customer Support
Not enough data
8.0
1199
|
Verified
Not enough data
7.9
1200
|
Verified
Not enough data
7.9
1234
|
Verified
Not enough data
7.8
1067
|
Verified
Not enough data
8.0
1110
|
Verified
Reporting & Analytics
Not enough data
8.2
1496
|
Verified
Not enough data
8.2
1552
|
Verified
Not enough data
8.1
1052
|
Verified
Mobile & Social
Not enough data
8.1
1080
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1196
|
Verified
Platform
Not enough data
8.1
856
|
Verified
Not enough data
8.1
828
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
549
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
840
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
650
|
Verified
Not enough data
8.1
634
|
Verified
Not enough data
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Authentication Options
8.7
57
Not enough data
8.8
57
Not enough data
8.7
56
Not enough data
8.7
53
Not enough data
8.0
54
Not enough data
7.7
53
Not enough data
Access Control Types
8.2
50
Not enough data
8.7
49
Not enough data
8.8
49
Not enough data
8.0
47
Not enough data
8.5
50
Not enough data
Administration
8.5
47
Not enough data
8.8
47
Not enough data
8.5
47
Not enough data
8.6
48
Not enough data
8.8
48
Not enough data
Platform
8.4
48
Not enough data
8.2
45
Not enough data
8.4
50
Not enough data
8.3
44
Not enough data
8.1
45
Not enough data
8.2
48
Not enough data
8.2
43
Not enough data
User on/off Boarding
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
User Maintenance
8.6
6
Not enough data
8.3
6
Not enough data
9.4
6
Not enough data
Governance
8.6
6
Not enough data
9.4
6
Not enough data
Administration
9.2
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Authentication type
7.3
49
Not enough data
6.6
49
Not enough data
8.1
50
Not enough data
8.4
48
Not enough data
8.8
49
Not enough data
8.9
51
Not enough data
8.6
52
Not enough data
8.3
49
Not enough data
Functionality
8.9
53
Not enough data
8.7
50
Not enough data
Implementation
9.0
53
Not enough data
8.0
44
Not enough data
7.9
43
Not enough data
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Integration
9.1
21
Not enough data
9.0
20
Not enough data
8.9
21
Not enough data
9.2
20
Not enough data
Administration
9.5
20
Not enough data
8.9
21
Not enough data
9.3
21
Not enough data
Administration
9.2
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
Functionality
8.4
19
Not enough data
8.5
18
Not enough data
8.1
19
Not enough data
8.7
18
Not enough data
Administration
9.5
20
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
9.0
18
Not enough data
8.5
18
Not enough data
Compliance
8.7
17
Not enough data
8.4
18
Not enough data
8.7
18
Not enough data
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Functionality
8.5
32
Not enough data
8.6
32
Not enough data
9.0
36
Not enough data
8.5
37
Not enough data
Functionality
9.2
24
Not enough data
9.7
25
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
9.4
24
Not enough data
9.2
24
Not enough data
Type
9.1
22
Not enough data
9.3
23
Not enough data
Reporting
9.3
23
Not enough data
9.4
22
Not enough data
8.8
11
Not enough data
9.1
11
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
9.1
11
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
11
Not enough data
9.2
11
Not enough data
Generative AI - Identity and Access Management (IAM)
7.9
11
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Functionality
9.1
9
Not enough data
9.4
9
Not enough data
9.1
9
Not enough data
8.1
7
Not enough data
9.2
8
Not enough data
8.1
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Functionality
8.7
49
Not enough data
8.9
49
Not enough data
9.2
49
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Usability & Access
9.2
973
Not enough data
9.0
946
Not enough data
8.8
866
Not enough data
9.3
900
Not enough data
8.9
737
Not enough data
Security Measures
9.4
944
Not enough data
9.2
759
Not enough data
9.0
728
Not enough data
Storage
8.9
693
Not enough data
8.5
618
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
1Password and Zoho CRM share no categories
Unique Categories
1Password is categorized as Secrets Management Tools, Dark Web Monitoring, Passwordless Authentication, Biometric Authentication, Risk-Based Authentication (RBA), Multi-Factor Authentication (MFA), Password Managers, Identity and Access Management (IAM), Single Sign-On (SSO), User Provisioning and Governance Tools, and Password Policy Enforcement
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
1Password
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.9%
Information Technology and Services
16.7%
Marketing and Advertising
6.3%
Internet
5.7%
Financial Services
3.8%
Other
48.6%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
What is 1password?
3 Comments
CB
It's an all-in-one password and secure information management app. You can use it to store and easily recall your website logins, email passwords, credit...Read more
Can you use 1password for free?
3 Comments
MA
No. You can use their trial to evaluate the product. Read more
I'm struggling with 1Password's secure sharing features. Can anyone explain the best way to use them?
3 Comments
EV
You can either use the share button in the object view, using afterward the option to input the email of the person you want to share the object with and...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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