I’ve been using Zakeke since my trial period last year and I’m very happy with the platform overall. It’s an easy-to-use customization tool that helps my small business offer product personalization to our customers.

I recommend Zakeke to any small or medium business looking for a flexible and user-friendly product customization solution. Review collected by and hosted on G2.com.

Pricing can feel a bit high, but they do care about long-term users. Review collected by and hosted on G2.com.

I've been using Zakeke for 4 years and I’m very satisfied with its features and seamless integration with other WordPress plugins. I’ve never experienced any conflicts, and the support team is always responsive and helpful. Over the years, the plugin has continued to improve, and I’m genuinely pleased with the results. Review collected by and hosted on G2.com.

If I really had to point out something, it would be the user interface design — it’s not 100% customizable to perfectly match the look and feel of my website. But that’s a minor issue compared to the overall functionality and reliability of the plugin. Review collected by and hosted on G2.com.

Every other solution, I tried took me hours and days to set up and I could not get everything set up the way I wanted. After switching to Zakeke, I was able to get everything up and running within a day. What's more, their team was amazingly supportive in helping us localize the code within our Shopify theme. They also helped us very quickly with any troubleshooting and our quick to respond. We have used other solutions which took days to get a response and even no response. With Zakeke, we've always got a response within the same business day or next business day. Review collected by and hosted on G2.com.

Some critical improvements are needed to the UI. I believe Zakeke is aware of this, as they are in the process of refreshing their UI. While it is still the best UI of all the options, the mobile customizer may be a little difficult to work with because of the smaller screen space. Also missing at this time, but seems to be in the works is the ability to perform a true remove background. Currently the remove background is only useful for vector files like logos, but not for photographic images other solutions have the remove background feature for photographic images so this is a must to incorporate. Review collected by and hosted on G2.com.

Zakeke is easy to set up and user-friendly with very clear instructions and different features. Review collected by and hosted on G2.com.

I would like a little bit more interface customization options Review collected by and hosted on G2.com.

Creating a product customiser is on your website, is no small feat. It is normally a luxury only used by large businesses with deep pockets. Zakeke has allowed us to compete with some of the giants in our industry, to create a customisation tool customers can use to design their packaging in a really unique & user freindly way.

Customer support is great & our rep Ken Johnson, has always been there to help & I don't think we would have what we have implemented if it wasnt for all the time and help he has given us. Review collected by and hosted on G2.com.

Overall I think Zakeke is great & they are constantly adding features & improving their products. That's why I would say a small room for improvement would be providing more options for users to change how the customiser looks. At the moment you can change the colours & icons, but I would love to see options to change the customisers layout to say a landscape view or on the visual customiser, be able to place the 2d layout and the 3d model side by side with the control bar placed at the bottom of the screen.

I would also say, there are some great features on the Visual customiser that are not on the product configurator & vis versa. For example the ability to select bulk order for example on clothing you can select multiple different sizes or add shirt names etc that isn’t available on the configurator. It’s a shame as it often makes you have to compromise. Review collected by and hosted on G2.com.

We appreciate the full customization of the product through a 3D visualizer. Also, the ready to print output saves a lot of time in our business processes.

The customer support was accurate and helpful during the setup process, allowing us to link it to Shopify without problems. Review collected by and hosted on G2.com.

Some features may be too hard to understand for the users. Review collected by and hosted on G2.com.

Extremely easy and ergonomic interface, fast and intuitive navigation, great support, cheap, unlimited number of features and products, seamless integration on shopify.

Zakeke enabled me to implement a complete guitar configurator like no other company in my industry Review collected by and hosted on G2.com.

Minor issues on camera that the team is already solving Review collected by and hosted on G2.com.

Easy and very fast to use, possibility to customize every kind of products Review collected by and hosted on G2.com.

nothing, i think the tool is perfect in this way Review collected by and hosted on G2.com.

POWERFULL A LOT OF POSSIBILITIES , better than any other Review collected by and hosted on G2.com.

Steep learning curve, because it has a lot of possibities , it takes a lot of time to master them Review collected by and hosted on G2.com.

easy to customize and excellent user experience Review collected by and hosted on G2.com.

the commission on sales that includes the entire cart Review collected by and hosted on G2.com.