--- title: Zakeke Reviews meta_title: 'Zakeke Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Zakeke works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 87 scale: '5' date_modified: '2026-09-29' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Zakeke Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zakeke to be easy to use, appreciating its user-friendly setup and clear instructions for customization. (3 mentions)
Users love the flexible customization options of Zakeke, enabling easy product personalization for their businesses. (2 mentions)
Users find Zakeke to be easy to set up and user-friendly, making product customization seamless for businesses. (2 mentions)
Users praise the responsive and helpful customer support of Zakeke, enhancing their overall experience with the plugin. (1 mentions)
Users value the customizability of Zakeke, finding it user-friendly for personalizing products effectively. (1 mentions)
Users find the complex customization options of Zakeke challenging, especially on mobile and for non-vector images. (1 mentions)
Users find Zakeke's pricing to be expensive, although they appreciate the support for long-term users. (1 mentions)
Users face a steep learning curve with Zakeke due to its multitude of features requiring significant time to master. (1 mentions)
Users find the limited customization of Zakeke's interface design restricts its seamless integration with their websites. (1 mentions)
Users experience poor customer support from Zakeke, with slow email response times affecting their overall satisfaction. (1 mentions)

5 Pros or Advantages of Zakeke

5 Cons or Disadvantages of Zakeke

Anna L.
AL
Anna L.
Internship
Small-Business (50 or fewer emp.)
"Fast Shopify Launch with Seamless Order Linking and Built-In Multilingual Support"
5/5
What do you like best about Zakeke?

- Directly tied to the order: The finished design is linked straight to the Shopify order — no manual back-and-forth sending files around.

- Huge time savings on setup: Without Zakeke, we would have had to build the entire designer ourselves. This let us launch extremely fast, with far less development effort.

- Multi-language support: Since we need the designer in both German and English, it was great that translation just worked out of the box. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

a feature that would be nice would be to have individual welcome text for each product.

otherwise everything that we need Review collected by and hosted on G2.com.

Luka E.
LE
Luka E.
Social Media manager
Small-Business (50 or fewer emp.)
"Zakeke makes c"
4.5/5
What do you like best about Zakeke?

User interface is really intuitive, and end users don't need tutorials in order to get their t shirt. There are plenty of features for users to choose: from photos, text and clipart.

The best thing is, we don't need to exchange e-mails with clients, because it's easy to implement and integrate Zakeke with woocomerce, we get all their files in nice PDF, in one place.

We noticed that usage is more frequant, now that we have user friendly interaface to make custom t-shirts.

And when we stumble upon the problem, customer support is quick to respond to our issues. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

One of the biggest downsize is that we can't see the sizes of ordered t-shirts inside our end, at wordpress.

We hope that this gets fixed soo. Review collected by and hosted on G2.com.

Richard T.
RT
Richard T.
Senior Technical Account Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Streamlined Print-Ready Orders with Powerful APIs and ERP Integration"
4.5/5
What do you like best about Zakeke?

Allow us to hand off the manual process of designing a product and creating print-ready files to the customer, which has streamlined our workflow and reduced the time and opportunity cost of getting our customer support team to process these orders manually. The open APIs have been really useful too; we have been able to link it straight into our ERP, which passes directly to production which is another time saver. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

The set up of product has been a little tricky but most of that is on our end with the breath and depth of options we have in our range. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"A solid (but not modern) solution for product personalization"
5/5
What do you like best about Zakeke?

I was looking for a tool that would allow me to modernize an existing store selling personalized clothing. After comparing different solutions available on the market, I chose Zakeke and overall I am satisfied with it.

The system is not perfect and, in my opinion, its development could be faster, but in most cases it does what it is supposed to do and helps us offer a better personalization experience to our customers. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

What I dislike most about Zakeke is that the overall user experience could be much better. Some parts of the system feel outdated and not as intuitive or modern as I would expect from a tool in this category.

The platform also seems to develop quite slowly, and improvements or new features take time to appear. Zakeke does its job, but it often gives the impression of an older system that still needs more modernization, especially in terms of UX and usability. Review collected by and hosted on G2.com.

Annett S.
AS
Annett S.
Small-Business (50 or fewer emp.)
"Reliable, Flexible, and Outstanding Support"
5/5
What do you like best about Zakeke?

What I particularly appreciate about Zakeke is its reliability and the ability for our customers to intuitively create designs and receive an immediate, realistic preview of their products. The software operates stably and professionally in the background. The flexibility of Zakeke is impressive, as it can be well adapted to our individual requirements. The support is also a big plus. The team is quickly reachable, responds with practical solutions, and never lets us down. The integration with our WooCommerce online shop is very reliable and creates a seamless workflow. Additionally, the initial setup was straightforward, and Zakeke is well documented. I find it great that the software is continuously being developed, which opens up new potentials for us. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

I find it difficult to name points of criticism. The challenge is more about keeping up with the many new features and improvements, as Zakeke is developing very dynamically. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy, Interactive Product Customization with Great Design Visualization"
5/5
What do you like best about Zakeke?

What I like most about Zakeke is how easy it makes product customization while keeping the process interactive. It lets customers clearly visualize their designs before purchasing, which creates a smoother, more confident shopping experience overall. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

One thing I dislike about Zakeke is that it can take a while to learn all its features. At times, the interface feels a bit complex, especially for new users, which can make getting started slower than I’d like. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Simple Setup, Great-Looking Customization That Fits BigCommerce Perfectly"
4/5
What do you like best about Zakeke?

It has filled a gap we have had for our premium dog harnesses. Simple to set up and for customers to use, looks great and works directly with our BigCommerce stores. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

The loading stage when selecting customize can be a bit slow. I have had to build some custom code to show the add to cart button on product variants where customers what to buy the dog harness without choosing to get a customized label. Review collected by and hosted on G2.com.

Dereck S.
DS
Dereck S.
Owner
Small-Business (50 or fewer emp.)
"Zakeke is an amazing program but there are some draw backs"
3.5/5
What do you like best about Zakeke?

Love the on site customization the customers can do with a live preview Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

The cost has gone up, and I understand that sometimes that needs to happen. However, if we’re forced onto the new plan, it may end up being too expensive for us.

Also, I don’t like that color swatches can’t have a label, since it makes them harder to identify. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Wide and convenient customization for admin and users"
5/5
What do you like best about Zakeke?

Wide and convenient possibility to customize the product, both from the administrator side and the user side. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Many features, in fact, are only available for a fee through the higher plans. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Very good but expensive"
2.5/5
What do you like best about Zakeke?

The free customization offered by the platform Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

The price, the slowness, the back office not logical for the user Review collected by and hosted on G2.com.