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G2 recognized Zakeke
Zakeke

By Zakeke

4.7 out of 5 stars
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Zakeke Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zakeke's ease of use remarkable, allowing quick setup and intuitive navigation for product customization. (5 mentions)
Users praise Zakeke for its exceptional customer support, ensuring quick responses and effective troubleshooting throughout their experience. (4 mentions)
Users value the comprehensive customization options of Zakeke, enhancing product personalization and efficiency for businesses. (3 mentions)
Users value the easy implementation of Zakeke, allowing for seamless setup and integration with Shopify. (2 mentions)
Users find Zakeke's easy setup remarkable, enabling quick implementation and responsive support compared to other solutions. (2 mentions)
Users find Zakeke to be intuitively user-friendly, enabling effortless product customization without the need for extensive tutorials. (2 mentions)
Users find Zakeke's easy integration with WooCommerce enhances their workflow and simplifies the design process for custom t-shirts. (1 mentions)
Users face a steep learning curve with Zakeke, requiring significant time to master its various features. (3 mentions)
Users note that complex customization poses challenges, especially on mobile, affecting usability and image processing capabilities. (1 mentions)
Users find the pricing expensive, though they appreciate the company's focus on long-term user satisfaction. (1 mentions)
Users find the limited customization of Zakeke's interface a minor drawback compared to its overall reliability. (1 mentions)
Users experience poor customer support, often facing delays in email responses that hinder their experience with Zakeke. (1 mentions)

Top Pros or Advantages of Zakeke

1. Ease of Use
Users find Zakeke's ease of use remarkable, allowing quick setup and intuitive navigation for product customization.
See 5 mentions

See Related User Reviews

Marin N.
MN

Marin N.

Small-Business (50 or fewer emp.)

5.0/5

"The best 3d Configurator for small businesses"

What do you like about Zakeke?

Extremely easy and ergonomic interface, fast and intuitive navigation, great support, cheap, unlimited number of features and products, seamless integ

CN

Charles N.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for small businesses"

What do you like about Zakeke?

I’ve been using Zakeke since my trial period last year and I’m very happy with the platform overall. It’s an easy-to-use customization tool that helps

2. Customer Support
Users praise Zakeke for its exceptional customer support, ensuring quick responses and effective troubleshooting throughout their experience.
See 4 mentions

See Related User Reviews

Marin N.
MN

Marin N.

Small-Business (50 or fewer emp.)

5.0/5

"The best 3d Configurator for small businesses"

What do you like about Zakeke?

Extremely easy and ergonomic interface, fast and intuitive navigation, great support, cheap, unlimited number of features and products, seamless integ

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Powerful Plugin – Still Improving After 4 Years"

What do you like about Zakeke?

I've been using Zakeke for 4 years and I’m very satisfied with its features and seamless integration with other WordPress plugins. I’ve never experien

3. Customization Options
Users value the comprehensive customization options of Zakeke, enhancing product personalization and efficiency for businesses.
See 3 mentions

See Related User Reviews

CN

Charles N.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for small businesses"

What do you like about Zakeke?

I’ve been using Zakeke since my trial period last year and I’m very happy with the platform overall. It’s an easy-to-use customization tool that helps

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"The Best tool for customized products"

What do you like about Zakeke?

Easy and very fast to use, possibility to customize every kind of products

4. Easy Implementation
Users value the easy implementation of Zakeke, allowing for seamless setup and integration with Shopify.
See 2 mentions

See Related User Reviews

Marin N.
MN

Marin N.

Small-Business (50 or fewer emp.)

5.0/5

"The best 3d Configurator for small businesses"

What do you like about Zakeke?

Extremely easy and ergonomic interface, fast and intuitive navigation, great support, cheap, unlimited number of features and products, seamless integ

Christian M.
CM

Christian M.

Small-Business (50 or fewer emp.)

5.0/5

"The most complete 3D customizer on the market"

What do you like about Zakeke?

We appreciate the full customization of the product through a 3D visualizer. Also, the ready to print output saves a lot of time in our business proce

5. Easy Setup
Users find Zakeke's easy setup remarkable, enabling quick implementation and responsive support compared to other solutions.
See 2 mentions

See Related User Reviews

Adil V.
AV

Adil V.

Small-Business (50 or fewer emp.)

5.0/5

"Great Solution - unlike any of the rest!"

What do you like about Zakeke?

Every other solution, I tried took me hours and days to set up and I could not get everything set up the way I wanted. After switching to Zakeke, I wa

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy to use product customizer"

What do you like about Zakeke?

Zakeke is easy to set up and user-friendly with very clear instructions and different features.

6. User-Friendly
Users find Zakeke to be intuitively user-friendly, enabling effortless product customization without the need for extensive tutorials.
See 2 mentions

See Related User Reviews

CN

Charles N.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for small businesses"

What do you like about Zakeke?

I’ve been using Zakeke since my trial period last year and I’m very happy with the platform overall. It’s an easy-to-use customization tool that helps

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy to use product customizer"

What do you like about Zakeke?

Zakeke is easy to set up and user-friendly with very clear instructions and different features.

7. Easy Integration
Users find Zakeke's easy integration with WooCommerce enhances their workflow and simplifies the design process for custom t-shirts.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Powerful Plugin – Still Improving After 4 Years"

What do you like about Zakeke?

I've been using Zakeke for 4 years and I’m very satisfied with its features and seamless integration with other WordPress plugins. I’ve never experien

Top Cons or Disadvantages of Zakeke

1. Learning Curve
Users face a steep learning curve with Zakeke, requiring significant time to master its various features.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"POWERFULL"

What do you dislike about Zakeke?

Steep learning curve, because it has a lot of possibities , it takes a lot of time to master them

Adil V.
AV

Adil V.

Small-Business (50 or fewer emp.)

5.0/5

"Great Solution - unlike any of the rest!"

What do you dislike about Zakeke?

Some critical improvements are needed to the UI. I believe Zakeke is aware of this, as they are in the process of refreshing their UI. While it is sti

2. Complex Customization
Users note that complex customization poses challenges, especially on mobile, affecting usability and image processing capabilities.
See 1 mentions

See Related User Reviews

Adil V.
AV

Adil V.

Small-Business (50 or fewer emp.)

5.0/5

"Great Solution - unlike any of the rest!"

What do you dislike about Zakeke?

Some critical improvements are needed to the UI. I believe Zakeke is aware of this, as they are in the process of refreshing their UI. While it is sti

3. Expensive
Users find the pricing expensive, though they appreciate the company's focus on long-term user satisfaction.
See 1 mentions

See Related User Reviews

CN

Charles N.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for small businesses"

What do you dislike about Zakeke?

Pricing can feel a bit high, but they do care about long-term users.

4. Limited Customization
Users find the limited customization of Zakeke's interface a minor drawback compared to its overall reliability.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Powerful Plugin – Still Improving After 4 Years"

What do you dislike about Zakeke?

If I really had to point out something, it would be the user interface design — it’s not 100% customizable to perfectly match the look and feel of my

5. Poor Customer Support
Users experience poor customer support, often facing delays in email responses that hinder their experience with Zakeke.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Zakeke is the best"

What do you dislike about Zakeke?

not so great customer support. doesn't answer my emails in a timely fashion.

Zakeke Reviews (77)

Reviews

Zakeke Reviews (77)

4.7
77 reviews
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G2 reviews are authentic and verified.
CN
Director
Small-Business (50 or fewer emp.)
"Great tool for small businesses"
What do you like best about Zakeke?

I’ve been using Zakeke since my trial period last year and I’m very happy with the platform overall. It’s an easy-to-use customization tool that helps my small business offer product personalization to our customers.

I recommend Zakeke to any small or medium business looking for a flexible and user-friendly product customization solution. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Pricing can feel a bit high, but they do care about long-term users. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business (50 or fewer emp.)
"Reliable and Powerful Plugin – Still Improving After 4 Years"
What do you like best about Zakeke?

I've been using Zakeke for 4 years and I’m very satisfied with its features and seamless integration with other WordPress plugins. I’ve never experienced any conflicts, and the support team is always responsive and helpful. Over the years, the plugin has continued to improve, and I’m genuinely pleased with the results. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

If I really had to point out something, it would be the user interface design — it’s not 100% customizable to perfectly match the look and feel of my website. But that’s a minor issue compared to the overall functionality and reliability of the plugin. Review collected by and hosted on G2.com.

Adil V.
AV
Web Designer
Small-Business (50 or fewer emp.)
"Great Solution - unlike any of the rest!"
What do you like best about Zakeke?

Every other solution, I tried took me hours and days to set up and I could not get everything set up the way I wanted. After switching to Zakeke, I was able to get everything up and running within a day. What's more, their team was amazingly supportive in helping us localize the code within our Shopify theme. They also helped us very quickly with any troubleshooting and our quick to respond. We have used other solutions which took days to get a response and even no response. With Zakeke, we've always got a response within the same business day or next business day. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Some critical improvements are needed to the UI. I believe Zakeke is aware of this, as they are in the process of refreshing their UI. While it is still the best UI of all the options, the mobile customizer may be a little difficult to work with because of the smaller screen space. Also missing at this time, but seems to be in the works is the ability to perform a true remove background. Currently the remove background is only useful for vector files like logos, but not for photographic images other solutions have the remove background feature for photographic images so this is a must to incorporate. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"easy to use product customizer"
What do you like best about Zakeke?

Zakeke is easy to set up and user-friendly with very clear instructions and different features. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

I would like a little bit more interface customization options Review collected by and hosted on G2.com.

Curtis L.
CL
Managing Partner
Small-Business (50 or fewer emp.)
"A simple but effective tool to increase the quality of your website"
What do you like best about Zakeke?

Creating a product customiser is on your website, is no small feat. It is normally a luxury only used by large businesses with deep pockets. Zakeke has allowed us to compete with some of the giants in our industry, to create a customisation tool customers can use to design their packaging in a really unique & user freindly way.

Customer support is great & our rep Ken Johnson, has always been there to help & I don't think we would have what we have implemented if it wasnt for all the time and help he has given us. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Overall I think Zakeke is great & they are constantly adding features & improving their products. That's why I would say a small room for improvement would be providing more options for users to change how the customiser looks. At the moment you can change the colours & icons, but I would love to see options to change the customisers layout to say a landscape view or on the visual customiser, be able to place the 2d layout and the 3d model side by side with the control bar placed at the bottom of the screen.

I would also say, there are some great features on the Visual customiser that are not on the product configurator & vis versa. For example the ability to select bulk order for example on clothing you can select multiple different sizes or add shirt names etc that isn’t available on the configurator. It’s a shame as it often makes you have to compromise. Review collected by and hosted on G2.com.

Christian M.
CM
Creative Director
Sporting Goods
Small-Business (50 or fewer emp.)
"The most complete 3D customizer on the market"
What do you like best about Zakeke?

We appreciate the full customization of the product through a 3D visualizer. Also, the ready to print output saves a lot of time in our business processes.

The customer support was accurate and helpful during the setup process, allowing us to link it to Shopify without problems. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Some features may be too hard to understand for the users. Review collected by and hosted on G2.com.

Marin N.
MN
Owner/Founder
Small-Business (50 or fewer emp.)
"The best 3d Configurator for small businesses"
What do you like best about Zakeke?

Extremely easy and ergonomic interface, fast and intuitive navigation, great support, cheap, unlimited number of features and products, seamless integration on shopify.

Zakeke enabled me to implement a complete guitar configurator like no other company in my industry Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Minor issues on camera that the team is already solving Review collected by and hosted on G2.com.

Verified User in Printing
AP
Small-Business (50 or fewer emp.)
"The Best tool for customized products"
What do you like best about Zakeke?

Easy and very fast to use, possibility to customize every kind of products Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

nothing, i think the tool is perfect in this way Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business (50 or fewer emp.)
"POWERFULL"
What do you like best about Zakeke?

POWERFULL A LOT OF POSSIBILITIES , better than any other Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Steep learning curve, because it has a lot of possibities , it takes a lot of time to master them Review collected by and hosted on G2.com.

Verified User in Sports
AS
Small-Business (50 or fewer emp.)
"Excellent, complete, and effective tool"
What do you like best about Zakeke?

easy to customize and excellent user experience Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

the commission on sales that includes the entire cart Review collected by and hosted on G2.com.

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