Best Survey Software - Page 7

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 851

Category Stats (Oct 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: QPoint Survey (+5.56%) - Among all products in this category, QPoint Survey recorded the largest rating increase compared to last month

Last updated: October 12, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 159,100+ Authentic Reviews
  • 851+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Microsoft 365, Microsoft Forms, Zoho Survey, Typeform, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=microsoft365&focus%5B%5D=microsoft-forms&focus%5B%5D=zoho-survey&focus%5B%5D=typeform&focus%5B%5D=questionpro)

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required. Oh and you can also add pre-recorded video guides on every question, giving you the power to make your surveys and tests more personal, resulting in higher quality feedback. Ballpark gives you Our mission is to democratise research and feedback, making it more accessible to every team. Give Ballpark a try today, no credit card required.

Average Rating: 4.6/5.0

Total Reviews: 61

How Do G2 Users Rate Ballpark - User Research and Surveys?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 8.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Ballpark - User Research and Surveys?

  • Seller: Ballpark HQ
  • Year Founded: 2022
  • HQ Location: London, GB
  • Twitter: @ballpark
    289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 31% Large

What Do G2 Reviewers Say About Ballpark - User Research and Surveys?

AI-generated summary from verified user reviews

Pros
  • Users find Ballpark incredibly easy to use, allowing quick survey creation and effortless project management.
  • Users highlight the exceptional support from Ballpark, appreciating their responsiveness and dedication to enhancing the user experience.
  • Users appreciate the quick and helpful customer support offered by Ballpark, enhancing their overall experience significantly.
  • Users love the intuitive design of Ballpark, making project setup and user interaction feedback effortless and efficient.
  • Users find the ease of creation in Ballpark remarkably simple, allowing quick survey setup and edits post-launch.
Cons
  • Users express a desire for limited customization, wishing for more flexible options in surveys and recordings.
  • Users often face complexity in design testing, especially with Figma integration causing significant challenges.
  • Users feel that while Figma integration is good, there are integration issues with more advanced prototyping tools.
  • Users face layout issues with Ballpark, as recordings obscure key UI elements and hinder usability analysis.

What Are Recent G2 Reviews of Ballpark - User Research and Surveys?

What Are G2 Users Discussing About Ballpark - User Research and Surveys?

Plotto

Plotto is a video research platform designed to help uncover the truth through user-generated video responses.

Average Rating: 4.0/5.0

Total Reviews: 26

How Do G2 Users Rate Plotto?

  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Plotto?

  • Seller: Quantilope
  • Year Founded: 2014
  • HQ Location: New York
  • Twitter: @quantilope
    249 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Small, 48% Medium

What Do G2 Reviewers Say About Plotto?

AI-generated summary from verified user reviews

Pros
  • Users value Plotto's authentic engagement, capturing genuine emotions and insights through video-first interactions for deeper understanding.
  • Users appreciate that Plotto is video-first, enabling the capture of genuine emotional insights through real human expressions.
  • Users find the initial setup of Plotto simple and convenient, making it easy to get started with video insights.
  • Users appreciate that Plotto's video-first design captures emotional insights, enhancing understanding beyond traditional answers.
Cons
  • Users feel the dashboard issues with Plotto detract from a modern, user-friendly experience and navigation.
  • Users find layout issues with Plotto, noting its outdated UI and clunky navigation affecting usability.
  • Users find navigation difficult due to the clunky UI and unpolished dashboard compared to other research tools.
  • Users find the navigation non-intuitive, citing a less polished UI and difficulty locating certain settings.
  • Users find the user interface less modern and experience clunky navigation, making the tool difficult to use.

What Are Recent G2 Reviews of Plotto?

What Are G2 Users Discussing About Plotto?

AidaForm

AidaForm a complete service where you can create both conversational and traditional online forms, surveys, landing pages, order forms and quizzes.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate AidaForm?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind AidaForm?

  • Seller: AidaForm
  • Year Founded: 2019
  • HQ Location: Bonn, DE
  • Twitter: @AidaForm
    37 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising
  • Company Size: 88% Small, 9% Medium

What Do G2 Reviewers Say About AidaForm?

AI-generated summary from verified user reviews

Pros
  • Users find AidaForm to be exceptionally easy to use, enhancing productivity with its intuitive interface and versatile features.
  • Users value the versatility and ease of use of AidaForm, enhancing productivity and client interaction seamlessly.
  • Users commend the excellent customer support from AidaForm, highlighting responsive assistance that enhances their experience.
  • Users value the easy implementation of AidaForm, enabling quick setup and use without needing extensive training.
  • Users love the easy integrations of AidaForm, enhancing their workflows effortlessly and boosting productivity.
Cons
  • Users struggle with layout issues in AidaForm, finding navigation cumbersome and form completion less intuitive.
  • Users express dissatisfaction with AidaForm's missing features, notably in collaboration, integration, and form-building capabilities.
  • Users express concern over dependency issues with AidaForm, citing limited collaboration and integration features as problematic.
  • Users find the email functionality lacking as it complicates user experience with redirects instead of built-in thank you pages.
  • Users are disappointed by the integration issues of AidaForm, limiting collaboration and compatibility with other platforms.

What Are Recent G2 Reviews of AidaForm?

What Are G2 Users Discussing About AidaForm?

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FormAssembly

FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster without sacrificing control or compliance.

Average Rating: 4.4/5.0

Total Reviews: 412

How Do G2 Users Rate FormAssembly?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind FormAssembly?

  • Seller: FormAssembly Inc.
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Bloomington, IN
  • Twitter: @formassembly
    1,472 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    148 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Administrator, Salesforce Consultant
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 56% Small, 35% Medium

What Do G2 Reviewers Say About FormAssembly?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of FormAssembly, making form building and customization effortless and efficient.
  • Users praise FormAssembly's exceptional customer support, highlighting their helpfulness, responsiveness, and pleasant interactions.
  • Users praise the seamless Salesforce integration of FormAssembly, enhancing efficiency and ease in form management.
  • Users appreciate the easy integrations with Salesforce, enabling seamless form building and efficient data collection.
  • Users admire the user-friendly interface and seamless Salesforce integration of FormAssembly, enhancing real-time form updates.
Cons
  • Users experience limited customization options, restricting flexibility and branding in confirmation emails and PDFs.
  • Users feel the missing features like built-in CRM connectors and customizable notifications hinder their experience with FormAssembly.
  • Users find FormAssembly expensive, with essential features often locked behind high-tier plans and additional costs.
  • Users experience limitations with advanced features, sometimes hindering flexibility and efficiency, especially for smaller teams.
  • Users often face pricing issues with FormAssembly, as essential features are locked behind higher-tier plans.

What Are Recent G2 Reviews of FormAssembly?

What Are G2 Users Discussing About FormAssembly?

Voxco Survey Platform

Voxco Insights Platform, a global leader in cloud & on-premise feedback management, helps organizations optimize omnichannel experiences & conduct sophisticated market research and drive business growth. Voxco Research cloud, an omnichannel survey platform, enables organizations to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. Voxco has a diverse suite of products catering to a wide range of industries including finance, healthcare, hospitality, insurance. Voxco provides you the tools for all purposes - from gathering your data to analyzing it and generating reports as well - Voxco is the one stop solution for all your survey needs. With Voxco Audience, you can create niche targeted panels by choosing target audience of your choice from a pool of 10Mn+ verified professionals, 90+ filters and save over 30% on ad-hoc costs. With Voxco, you can create powerful, engaging surveys with ease. Using the drag and drop interface you can easily create, modify and test surveys with no coding required at all. With its diverse range of question types, you can craft surveys suited perfectly for your needs. Voxco believes and delivers on its philosophy of One Platform, All Channels. With its truly omnichannel nature, you can maximize your responses - create one survey and launch it across multiple channels - online, telephone, offline. For surveys on dedicated channels, Voxco has its very own Voxco CATI (telephone surveys) and Voxco Mobile Offline(CAPI offline surveys). And the best part is that all data gathered from different sources is stored at one central location. With Voxco Analytics, watch the gathered data come to life in the form of dynamic dashboards. Perform complex operations like stats analysis, create custom cross tabs, apply weighting - all in one place. Take an in-depth look into your results with dynamic filters. All survey data is updated real time, allowing you to be updated with the latest trends and customer sentiments. Once you’re happy with your reports, export them to Powerpoint at the click of a button or share them with your team on the Key Findings Portal. Voxco is trusted by more than 450+ global brands, top 50 MR firms and universities across the world to conduct over 50Mn+ surveys in 200+ languages in 40+ countries. Sales and support offices in Canada, USA, France, UK, Germany and Australia.

Average Rating: 4.3/5.0

Total Reviews: 106

How Do G2 Users Rate Voxco Survey Platform?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 8.4/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.8/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Voxco Survey Platform?

  • Seller: Discuss.io
  • Year Founded: 2012
  • HQ Location: Seattle, Washington
  • Twitter: @discuss_io
    3,413 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    304 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Market Research, Information Technology and Services
  • Company Size: 52% Small, 26% Medium

What Do G2 Reviewers Say About Voxco Survey Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Voxco Survey Platform, benefiting from its intuitive design and flexible features.
  • Users appreciate the user-friendly setup of Voxco Survey Platform, making initial configuration straightforward and hassle-free.
  • Users value the flexibility of Voxco Survey Platform, enabling seamless complex surveys across multiple channels efficiently.
  • Users value the quality customer support of Voxco Survey Platform, ensuring assistance when needed for successful surveys.
  • Users appreciate the ease of creation with Voxco Survey Platform, finding the setup and features user-friendly.
Cons
  • Users find the user interface overly complex and suggest improvements for better usability and navigation.
  • Users report frequent software bugs causing radio buttons to stick, hindering progress during surveys and interviews.
  • Users find the dashboard issues frustrating, suggesting a redesign to emphasize key metrics for better usability.
  • Users find the reporting and visualization tools less intuitive, which hampers the overall user experience on Voxco.
  • Users find the difficult setup of Voxco Survey Platform limits accessibility and increases the learning curve for new users.

What Are Recent G2 Reviews of Voxco Survey Platform?

What Are G2 Users Discussing About Voxco Survey Platform?

DonkeyWorks Survey Platform

DonkeyWorks Survey Platform is a comprehensive solution designed to streamline the creation, distribution, and analysis of surveys for businesses and organizations. It offers an intuitive interface that allows users to design customized surveys tailored to their specific needs, ensuring effective data collection and insightful feedback. Key Features and Functionality: - Customizable Survey Templates: Provides a variety of templates that can be tailored to fit different survey requirements. - Multi-Channel Distribution: Enables surveys to be distributed across various channels, including email, social media, and embedded web forms. - Real-Time Analytics: Offers real-time data analysis and reporting tools to interpret survey results effectively. - User-Friendly Interface: Designed with an intuitive interface that simplifies the survey creation and management process. - Integration Capabilities: Supports integration with other tools and platforms to enhance workflow efficiency. Primary Value and User Solutions: The DonkeyWorks Survey Platform addresses the need for efficient and effective survey management by providing tools that simplify the entire process—from creation to analysis. It empowers organizations to gather valuable insights from their target audience, leading to informed decision-making and improved strategies. By offering customizable templates and multi-channel distribution, it ensures that surveys reach the intended audience in the most effective manner. The real-time analytics feature allows for immediate interpretation of data, enabling swift responses to feedback. Overall, DonkeyWorks Survey Platform enhances the ability of businesses to understand and meet the needs of their customers and stakeholders.

Average Rating: 4.5/5.0

Total Reviews: 38

How Do G2 Users Rate DonkeyWorks Survey Platform?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind DonkeyWorks Survey Platform?

Who Uses This Product?

  • Company Size: 48% Small, 35% Medium

What Do G2 Reviewers Say About DonkeyWorks Survey Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in DonkeyWorks Survey Platform essential for creating engaging and effective surveys effortlessly.
  • Users appreciate the ease of creating surveys on DonkeyWorks, making the process quick and efficient.
  • Users value the efficiency of DonkeyWorks, praising its quick survey creation and streamlined analytics for effortless feedback collection.
  • Users value the simplicity and speed of DonkeyWorks, facilitating quick survey creation and efficient feedback collection.
  • Users appreciate the easy implementation of DonkeyWorks Survey Platform, enabling quick survey creation and distribution.
Cons
  • Users find the initial learning curve challenging, which affects their ability to fully utilize the platform.
  • Users find the platform has limited customization options and basic reporting compared to more mature survey tools.
  • Users find the platform's limited features hinder advanced customization and reporting capabilities compared to competitors.
  • Users find the poor customer support of DonkeyWorks Survey Platform frustrating, as responses can be slow.
  • Users find the reporting options basic, lacking compared to more advanced survey tools, affecting overall usability.

What Are Recent G2 Reviews of DonkeyWorks Survey Platform?

What Are G2 Users Discussing About DonkeyWorks Survey Platform?

doopoll

Create powerful, yet simple polls that people will actually enjoy completing. Get higher response rates, and engage more people.

Average Rating: 4.4/5.0

Total Reviews: 35

How Do G2 Users Rate doopoll?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind doopoll?

  • Seller: doopoll
  • Year Founded: 2015
  • HQ Location: Cardiff, Wales
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 36% Medium

What Do G2 Reviewers Say About doopoll?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of doopoll, making it perfect for quick, engaging, and anonymous polls.
  • Users love the quick setup of doopoll, enabling fast, effortless polling for meetings and classrooms.
  • Users commend doopoll for its setup ease, enabling quick start and efficient polling within minutes.
  • Users value doopoll for its unmatched simplicity and speed, facilitating quick and straightforward feedback collection.
  • Users value the anonymous-first design of doopoll, making it easy to gather honest feedback efficiently.
Cons
  • Users express frustration with the limited number of template designs, wishing for more customization options and features.
  • Users feel the product has limited customization, hindering their ability to tailor designs and reporting to their needs.
  • Users find the limited question types in doopoll restrictive, lacking advanced options for better customization and reporting.
  • Users find the inadequate filtering limits data analysis capabilities, hindering comprehensive insights and long-term trend tracking.
  • Users find the integration difficulty with other tools limits the overall usability and experience of doopoll.

What Are Recent G2 Reviews of doopoll?

What Are G2 Users Discussing About doopoll?

Wufoo

Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today.

Average Rating: 4.2/5.0

Total Reviews: 293

How Do G2 Users Rate Wufoo?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 7.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.5/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Wufoo?

  • Seller: SurveyMonkey
  • Year Founded: 1999
  • HQ Location: San Mateo, CA
  • Twitter: @SurveyMonkey
    42,887 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,363 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 52% Small, 34% Medium

What Do G2 Reviewers Say About Wufoo?

AI-generated summary from verified user reviews

Pros
  • Users love Wufoo's integration capabilities with Zapier, enabling seamless automated data entry across applications.
  • Users appreciate the automated data entry capabilities of Wufoo through Zapier integration with other applications.
  • Users appreciate the easy integrations of Wufoo, enabling seamless automation with apps like Zapier and TrackVia.
  • Users love the Zapier integration of Wufoo, enhancing automated data entry with other applications like TrackVia.
Cons
  • Users struggle with reliability issues, as forms save as incomplete submissions and can't be resumed from the last page.
  • Users find the submission limitations frustrating, as they can't return to incomplete forms after exiting.

What Are Recent G2 Reviews of Wufoo?

What Are G2 Users Discussing About Wufoo?

JUSFEEDBACK

Jusfeedback is a comprehensive customer engagement optimization platform designed to help businesses collect, analyze, and act on feedback from customers, employees, and partners. By integrating various feedback channels, Jusfeedback enables organizations to gain actionable insights that drive improved customer satisfaction and business performance. Key Features and Functionality: - Enterprise Feedback Management: Create and distribute customized surveys to gather real-time feedback, facilitating informed decision-making. - Digital Feedback Integration: Embed feedback mechanisms into digital channels to capture customer input throughout their journey, enabling timely responses and adjustments. - IVR Feedback Management: Collect immediate feedback via Interactive Voice Response (IVR) systems following customer interactions, ensuring prompt issue resolution. - Mobile Offline Surveys: Conduct surveys in remote locations or on-the-go, capturing feedback at the point of experience without requiring an internet connection. - Speech and Text Analytics: Analyze customer interactions across various channels to understand sentiments, identify trends, and uncover actionable insights. - Predictive Experience and Quality Management: Monitor and evaluate customer interactions to predict future behaviors and enhance service quality. Primary Value and Solutions Provided: Jusfeedback empowers organizations to stay attuned to their customers' needs by offering a unified platform for feedback collection and analysis. This holistic approach enables businesses to identify areas for improvement, enhance customer relationships, and drive profitability. By transforming raw feedback into actionable insights, Jusfeedback helps organizations make data-driven decisions that lead to superior customer experiences and sustained business growth.

Average Rating: 4.2/5.0

Total Reviews: 15

How Do G2 Users Rate JUSFEEDBACK?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind JUSFEEDBACK?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About JUSFEEDBACK?

AI-generated summary from verified user reviews

Pros
  • Users find JUSFEEDBACK very easy to use, significantly simplifying their daily tasks and setup process.
  • Users appreciate the automation of feedback requests in JUSFEEDBACK, finding the process simple and efficient.
  • Users value the helpful customer support of JUSFEEDBACK, enhancing their overall experience with the product.
  • Users enjoy the fun and useful nature of JUSFEEDBACK, along with its supportive customer service experience.
  • Users find JUSFEEDBACK extremely easy to set up, enhancing their workflow and simplifying their tasks.

What Are Recent G2 Reviews of JUSFEEDBACK?

CustomerHero

We deliver world-class solutions for online surveys – from gathering data and analysis to undertaking appropriate actions that change brand recognition for the better.

Average Rating: 4.8/5.0

Total Reviews: 19

How Do G2 Users Rate CustomerHero?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind CustomerHero?

  • Seller: CustomerHero
  • Year Founded: 2006
  • HQ Location: Warsaw
  • Twitter: @StartquestionHQ
    72 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 32% Medium

What Are Recent G2 Reviews of CustomerHero?

What Are G2 Users Discussing About CustomerHero?

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services. Key Features and Functionality: - No Registration Required: Users can create feedback pages without the need for registration or login, streamlining the setup process. - Customizable Feedback Forms: The platform offers a feedback form designer with various customization options, allowing businesses to tailor forms to their specific needs. - Unique Links for Management and Sharing: Upon creating a feedback page, users receive two unique links: an admin link for managing feedback and a public link to share with others. - Feedback Moderation: Businesses can moderate feedback submissions to ensure quality and relevance. - User-Friendly Interface: The intuitive interface simplifies the process of collecting and managing feedback. - Privacy and Security: SimpleFeedback prioritizes user privacy by not tracking or storing personal information beyond what is explicitly provided. Feedback pages are accessible only to those with the unique links. Primary Value and Solutions Provided: SimpleFeedback addresses the need for an efficient and straightforward method for businesses to gather and manage customer feedback. By offering customizable and easily integrable feedback forms without the requirement for user registration, it lowers the barrier for customer engagement. The platform's real-time analytics and moderation capabilities enable businesses to promptly respond to user input, leading to improved customer satisfaction and product development. Additionally, its emphasis on privacy and security ensures that user data is handled responsibly, fostering trust between businesses and their customers.

Average Rating: 4.3/5.0

Total Reviews: 30

How Do G2 Users Rate SimpleFeedback?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind SimpleFeedback?

  • Seller: Magiwow
  • Year Founded: 2010
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management, Financial Services
  • Company Size: 39% Small, 39% Medium

What Do G2 Reviewers Say About SimpleFeedback?

AI-generated summary from verified user reviews

Pros
  • Users find SimpleFeedback to be super helpful, consistently providing all the necessary tools for success.
Cons
  • Users find the form complexity of SimpleFeedback cumbersome, preferring simpler MCQ-type feedback surveys instead.
  • Users find the limited customization options of SimpleFeedback unsatisfactory, affecting their overall experience and usability.
  • Users often find the limited data analysis capabilities frustrating, hindering effective feedback interpretation and decision-making.
  • Users prefer multiple-choice feedback surveys over lengthy forms, noting that brevity enhances the feedback process.
  • Users find SimpleFeedback to be time-consuming due to challenges in data analysis and user fatigue.

What Are Recent G2 Reviews of SimpleFeedback?

What Are G2 Users Discussing About SimpleFeedback?

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard. Key Features and Functionality: * Feedback Intelligence: Open-text responses are grouped into themes, sentiment is tracked, and executive summaries are drafted automatically — without a research team standing between the data and the insight. * Closed-Loop Workflows: Workflow triggers connect a result to action — a threshold crossed becomes an alert, a follow-up, or a routed task, built into the platform rather than bolted on through an integration. * Drag-and-Drop Survey Builder: Build surveys in three display formats — classic, chat, or single-page — with 19 question types, including NPS with dedicated promoter/passive/detractor analytics, rating scales, matrix/grid, rank order, and file, photo, audio, and video response. * Survey Logic: Skip logic, branching, question piping, and quotas direct respondents and control sample composition. * Randomization: Randomize element, choice, and statement order to reduce bias, with a seed persisted per respondent so a resumed session never reshuffles. * Quantitative Research Toolkit: Cross-tabulation with chi-squared significance testing, response weighting, and SPSS export with variable and value labels. * Distribution: Share via web link, QR code, embed code, email campaign, or direct Slack and Microsoft Teams delivery. * API & Webhooks: A token-based API and inbound webhook triggers let a survey program run as part of a larger workflow instead of standing alone. * Localization: Publish in any single language per survey, including right-to-left scripts like Arabic and Hebrew. * Enterprise Security: SAML 2.0 / OpenID Connect SSO, SCIM 2.0 provisioning, custom roles and group-based permissions with full audit logging, and encryption backed by a dedicated KMS key provider. Primary Value and Solutions: SurveyRock is built for teams that need to understand customers, employees, or research audiences without a dedicated analyst on staff. The platform closes the loop from response to action, so feedback doesn't stop at a dashboard. Plans run from Free to Enterprise (custom pricing) — see the Pricing tab on this listing — with the feedback-intelligence features above included on qualifying paid plans, not sold as a separate analytics add-on.

Average Rating: 4.3/5.0

Total Reviews: 111

How Do G2 Users Rate SurveyRock?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Permissions: 8.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.8/10 (Category avg: 8.9/10)
  • Data Exporting: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveyRock?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 49% Small, 37% Medium

What Do G2 Reviewers Say About SurveyRock?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SurveyRock, allowing quick survey setup without technical skills or overwhelm.
  • Users commend the quick setup of SurveyRock, enabling fast and straightforward survey creation for immediate feedback.
  • Users love the customization options in SurveyRock, enabling effective branding and perfect alignment with their survey needs.
  • Users value the simplicity and ease of use of SurveyRock, which facilitates quick and effective survey creation.
  • Users highlight the easy survey creation of SurveyRock, appreciating its user-friendly setup and diverse question types.
Cons
  • Users feel the outdated design of SurveyRock hinders engagement, calling for a more modern and flexible approach.
  • Users note the need for a better mobile experience and enhanced security options to improve response rates.
  • Users note the limited features of SurveyRock, citing a lack of advanced analytics and infrequent updates.
  • Users find the limited templates in SurveyRock restrict design flexibility and lack modern aesthetics.
  • Users find SurveyRock's interface not user-friendly, feeling complicated and visually unappealing, impacting overall engagement.

What Are Recent G2 Reviews of SurveyRock?

What Are G2 Users Discussing About SurveyRock?

Polly

Capture instant feedback on Slack, MS Teams, Zoom and Google Meet with Polly. It helps teams of all sizes make smarter, data-driven decisions, instantly! We believe in a world where every voice has the power to transform work, and it’s our goal to make them heard. More than 40% of the Fortune 100 companies use Polly, empowering their teams across the globe while driving deeper engagement through our real-time feedback tools: Q&A, single-question and multi-question pollys, templates, icebreakers, trivia, and more. Polly gives you 10x better & faster response rate than email as it offers not just a native in-app experience but also voting over web. With over 20 million pollys sent and 1 million monthly active users, Polly connects you with your team in the spaces where work happens: Slack, Microsoft Teams, Zoom, Google Meet and virtual meetings.

Average Rating: 4.6/5.0

Total Reviews: 94

How Do G2 Users Rate Polly?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 9.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.5/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Polly?

  • Seller: Polly.ai
  • Year Founded: 2015
  • HQ Location: Seattle, WA
  • Twitter: @polly_ai
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 42% Medium, 36% Small

What Do G2 Reviewers Say About Polly?

AI-generated summary from verified user reviews

Pros
  • Users find that creating surveys is effortless with Polly, especially due to its seamless Slack integration.
  • Users find Polly's ease of use beneficial, enabling quick survey creation and seamless integration with Slack.
  • Users find communication efficient with Polly, appreciating its ease of use and responsive support for issues.
  • Users appreciate the responsive customer support of Polly, quickly resolving issues with clear explanations.
  • Users appreciate the easy integrations with Slack, making survey creation a seamless experience with Polly.
Cons
  • Users find the complexity of Polly's interface challenging, requiring multiple steps before they can start using it.
  • Users find the interface complex, noting the numerous steps required before they can start using Polly.
  • Users feel that the limited template options for surveys hinder their customization and flexibility in using Polly.
  • Users desire more accessible templates for surveys to enhance their experience and options with Polly.
  • Users desire a wider range of survey templates with Polly to enhance their experience and flexibility.

What Are Recent G2 Reviews of Polly?

What Are G2 Users Discussing About Polly?

SimplyCast Survey

SimplyCast Survey is a online survey tool designed to help businesses and organizations efficiently gather and analyze feedback from their audience. With its user-friendly interface and robust features, SimplyCast Survey enables users to create customized surveys and polls, distribute them across multiple communication channels, and monitor responses in real-time. This comprehensive solution simplifies the process of collecting valuable insights, allowing for informed decision-making and enhanced customer engagement. Key Features and Functionality: - Customizable Surveys: Easily design surveys with various question types, including multiple-choice, open-ended, and matrix questions, to suit specific data collection needs. - Multi-Channel Distribution: Distribute surveys via email, SMS, and voice calls, ensuring broad reach and higher response rates by engaging participants through their preferred communication channels. - Real-Time Reporting: Monitor survey responses as they are received, with live-updating reports that provide immediate insights into participant feedback. - Adaptive Surveys: Utilize dynamic surveys that adjust questions based on customer history and previous responses, ensuring relevance and improving the quality of collected data. - User-Friendly Interface: Create and manage surveys without the need for coding or technical expertise, thanks to an intuitive drag-and-drop editor and pre-designed templates. Primary Value and Solutions Provided: SimplyCast Survey addresses the challenge of efficiently collecting and analyzing customer feedback by offering a streamlined, automated solution. By enabling the creation of tailored surveys and facilitating their distribution across multiple channels, it ensures that businesses can reach their audience effectively. The real-time reporting feature allows for prompt analysis of responses, leading to quicker, data-driven decisions. Additionally, the platform's adaptability to individual customer experiences enhances the relevance of surveys, resulting in higher engagement and more meaningful insights. Overall, SimplyCast Survey empowers organizations to improve their products, services, and customer relationships through effective feedback collection and analysis.

Average Rating: 4.3/5.0

Total Reviews: 24

How Do G2 Users Rate SimplyCast Survey?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 8.1/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind SimplyCast Survey?

  • Seller: simplycast
  • Year Founded: 2009
  • HQ Location: Dartmouth, CA
  • Twitter: @simplycast
    38,831 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 46% Medium

What Do G2 Reviewers Say About SimplyCast Survey?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of SimplyCast Survey, enabling quick survey creation and simple automation without technical skills.
  • Users value the automation features of SimplyCast Survey, simplifying workflows and saving time for busy teams.
  • Users appreciate the quick setup of SimplyCast Survey, allowing for efficient survey deployment without complexity.
  • Users highlight the simple setup of SimplyCast Survey, making the initial process smooth and straightforward.
  • Users value the efficiency of SimplyCast Survey, appreciating its automation features that minimize manual work and save time.
Cons
  • Users find the limited advanced survey features of SimplyCast Survey lack sophistication compared to other dedicated platforms.
  • The interface of SimplyCast Survey feels outdated and sluggish, making it less efficient for managing complex surveys.
  • Users find the limited customization options of SimplyCast Survey restrictive, especially for branding and reporting needs.
  • Users find the limited advanced survey features restrict their ability to create complex surveys compared to competitors.
  • Users find the high costs for removing branding in SimplyCast Survey a barrier for small businesses.

What Are Recent G2 Reviews of SimplyCast Survey?

What Are G2 Users Discussing About SimplyCast Survey?

UserTesting

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

Average Rating: 4.4/5.0

Total Reviews: 736

How Do G2 Users Rate UserTesting?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 6.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 7.9/10 (Category avg: 8.9/10)
  • Data Exporting: 7.1/10 (Category avg: 8.7/10)

Who Is the Company Behind UserTesting?

  • Seller: Auros
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @usertesting
    42,832 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,856 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 41% Large, 37% Medium

What Do G2 Reviewers Say About UserTesting?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of UserTesting, enabling quick setup and feedback for effective digital experiences.
  • Users value the valuable insights UserTesting provides, enhancing understanding of consumer sentiment effectively and efficiently.
  • Users value the time-saving feedback from UserTesting, allowing for swift, informed decisions without guesswork.
  • Users praise the helpful and quick customer support of UserTesting, enhancing their overall experience and effectiveness.
  • Users value the insightful feedback tools of UserTesting, enhancing understanding of consumer sentiment effectively and efficiently.
Cons
  • Users face testing difficulties due to technical issues and limited quality of participants in unmoderated studies.
  • Users express frustration over missing features in UserTesting, highlight difficulties with notes and survey formatting.
  • Users report survey issues, including limited lanes, low participant quality, and lengthy wait times for results.
  • Users find UserTesting to be expensive, especially considering the quality of the participant pool and support services.
  • Users find the limited functionality of UserTesting, particularly in analysis and feature reliability, frustrating at times.

What Are Recent G2 Reviews of UserTesting?

What Are G2 Users Discussing About UserTesting?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025