
EJ
Ericka J.
Voice of the Customer Analyst
Hospitality
Enterprise (> 1000 emp.)
"Straightforward Setup, User-Friendly Interface, and Fast Results"
What do you like best about UserTesting?
Setting up a study in UserTesting is very straightforward. The interface feels very user-friendly, and they also have a large panel. So if you want to run a quick study, you can count on getting results fast because of that. Review collected by and hosted on G2.com.
What do you dislike about UserTesting?
Since we run a lot of unmoderated tests, we want the experience to feel seamless for our users. One thing I don’t like about UserTesting is that it opens a new tab or window in the browser, and participants have to install browser extensions. Review collected by and hosted on G2.com.