# Best Survey Software - Page 6 *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 541 ### Category Stats (May 2026) - **Average Rating**: 4.41/5 - **New Reviews This Quarter**: 803 - **Buyer Segments**: Small-Business 52% │ Mid-Market 38% │ Enterprise 11% - **Top Trending Product**: SurveyKing (+0.25) *Last updated: May 13, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 150,200+ Authentic Reviews - 541+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,521 reviews) | Real-time team survey and document collaboration | "[Google Sheets Makes Reporting and Automation Effortless](https://www.g2.com/survey_responses/google-workspace-review-12815086)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,193 reviews) | Fast survey creation and feedback reporting | "[Build with AI Makes Survey Creation Fast and Effortless](https://www.g2.com/survey_responses/surveymonkey-review-12696624)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (4,896 reviews) | Flexible forms with payments and workflows | "[A Mighty, Intuitive Game-Changer—Fully Featured Even on the Free Plan](https://www.g2.com/survey_responses/jotform-review-12846731)" | | 4 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (456 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Practical Tool for Managing forms, Follow ups, and Daily Information Collection](https://www.g2.com/survey_responses/microsoft-forms-review-12786461)" | | 5 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (986 reviews) | CRM-connected customer feedback surveys | "[Clean, Beginner-Friendly Survey Creation That Makes Feedback Collection Easy](https://www.g2.com/survey_responses/zoho-survey-review-12752688)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (968 reviews) | Interactive lead and feedback forms | "[Powerful AI Surveys with Automation and Seamless Integrations](https://www.g2.com/survey_responses/typeform-review-12747374)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,506 reviews) | Suite-based survey and file workflows | "[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,127 reviews) | Advanced research surveys with branching | "[Reliable, Easy-to-Navigate Survey Platform with Strong Integrations and Helpful Insights](https://www.g2.com/survey_responses/questionpro-review-12814777)" | | 9 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,206 reviews) | Email campaigns with embedded feedback collection | "[Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing](https://www.g2.com/survey_responses/constant-contact-review-12722795)" | | 10 | [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) | 4.4/5.0 (2,911 reviews) | Research-grade experience feedback analysis | "[Very useful for Wellness Surveys, Feedback Collection and Research Work](https://www.g2.com/survey_responses/qualtrics-strategy-research-review-12806991)" | ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) ## Which Type of Survey Software Tools Are You Looking For? - [Survey Software](https://www.g2.com/categories/survey) *(current)* - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- **Sponsored** ### Surveybox Surveybox.ai is an all-in-one software solution designed to help users create surveys, gather feedback, and manage customer experiences efficiently. This platform integrates various functionalities, allowing businesses to streamline their feedback processes and gain valuable insights into customer sentiment and preferences. By harnessing the power of artificial intelligence, Surveybox.ai enables organizations to not only collect data but also analyze it effectively, making it a comprehensive tool for enhancing customer engagement. Targeted at businesses of all sizes, Surveybox.ai caters to marketing teams, customer service departments, and product managers who seek to understand their customers better. The platform is particularly useful for organizations looking to enhance their customer experience by gathering actionable feedback. Whether it’s for product development, service improvement, or customer satisfaction analysis, Surveybox.ai provides the necessary tools to facilitate these processes. Its user-friendly interface allows users to create surveys in minutes, ensuring that gathering feedback does not become a cumbersome task. One of the standout features of Surveybox.ai is its ability to automate follow-up actions based on survey responses. This means that businesses can engage with customers promptly, addressing any concerns or acknowledging positive feedback without manual intervention. The automation capabilities not only save time but also enhance the overall customer experience by ensuring timely communication. Additionally, the platform offers robust analytics tools that help users interpret the data collected, providing insights into customer sentiment and the Voice of the Customer (VoC). Surveybox.ai distinguishes itself from other survey tools through its seamless integration of various functionalities into a single platform. Users can manage their surveys, responses, and insights all in one place, which simplifies the workflow and reduces the need for multiple tools. The AI-powered features further enhance the platform's capabilities, allowing for advanced data analysis and trend identification that can inform strategic decisions. By providing a holistic view of customer feedback and experience, Surveybox.ai empowers businesses to make data-driven decisions that can lead to improved customer satisfaction and loyalty. Overall, Surveybox.ai serves as a comprehensive solution for organizations aiming to elevate their customer experience initiatives. With its combination of survey creation, feedback collection, automation, and insightful analytics, it positions itself as a valuable resource for any business looking to understand and respond to their customers effectively. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1560488&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fpage%3D15&secure%5Btoken%5D=5b107314f0496e079b362ea776dcbe87bc26d13c6e6abd361b31c147ad5971cb&secure%5Burl%5D=https%3A%2F%2Fsurveybox.ai%2F&secure%5Burl_type%5D=custom_url) --- ## Buyer Guide: Key Questions for Choosing Survey Software Software ### What does Survey Software do? When I explain survey software, I frame it as a system that helps teams collect feedback from question creation through response analysis. These platforms bring survey building, templates, branding, question logic, distribution links, embedded forms, dashboards, and reports into one workflow. Instead of collecting feedback through scattered forms, emails, or manual tracking, teams can create cleaner respondent experiences, gather responses faster, and turn feedback from customers, employees, students, or researchers into usable data. ### Who uses Survey Software primarily? After I evaluated G2 reviewer roles and job titles, I found that Survey Software serves many teams: - **Marketing teams** gather customer feedback, campaign input, and audience insights. - **Product teams** collect user opinions and feature feedback. - **HR teams** run employee engagement and satisfaction surveys. - **Educational users** create quizzes, classroom forms, and academic feedback. - **Researchers and consultants** conduct market, client, and field studies. - **Administrators** manage templates, permissions, workflows, and integrations. - **Business owners** use results to guide decisions. ### Why do businesses use Survey Software? From the G2 reviewer patterns I evaluated, businesses use Survey Software because feedback work becomes difficult when teams rely on manual forms, scattered responses, or slow reporting. Users mention the need to gather opinions quickly, measure satisfaction, support research, and make decisions from structured response data. Common benefits include: - Faster survey creation through templates and intuitive builders. - Easier feedback collection across email, websites, mobile, and shared links. - Better analysis through dashboards, summaries, and responses. - Stronger collaboration for teams that create and review surveys. - More consistent customer, employee, event, and research programs. ### What types of Survey Software should I consider? From G2 reviewer descriptions, buyers should compare several product types: - **General survey builders** for quick questionnaires and feedback collection. - **Form-first platforms** for registrations, intake, payments, and operational data capture. - **Research-focused tools** for panels, advanced question logic, and analysis. - **Employee feedback platforms** for engagement, pulse surveys, and internal programs. - **Event and education tools** for live polling, quizzes, and participation. - **Field data tools** for mobile, offline, and geospatial collection needs. ### What are the core features to look for in Survey Software? When I break down G2 reviews for this category, I look closely at the themes users repeatedly mention: - Flexible question types, branching, and conditional logic that help create more relevant respondent experiences. - Custom branding, themes, and layout controls that help surveys feel polished and consistent with the organization's brand. - Dashboards, response summaries, and reporting tools that help teams understand feedback and share results more easily. - Integrations with productivity, CRM, marketing, and automation systems that help connect survey data to daily workflows. - Collaboration, sharing, permissions, and team management that help multiple stakeholders review, edit, and manage surveys together. - Mobile-friendly forms and dependable respondent access that help people complete surveys from different devices and locations. - Support resources for setup and survey design issues that help teams launch surveys with fewer delays. ### What trends are shaping Survey Software right now? From the G2 review patterns I evaluated, several trends stand out: - **AI-assisted survey building** is speeding up question creation, survey design, and response summarization. - **Respondent experience** is becoming a stronger priority as teams look for cleaner layouts, easier navigation, and higher completion rates. - **Advanced logic and personalization** are making surveys more targeted based on respondent answers, segments, or use cases. - **Workflow integrations** are connecting survey data with CRM, marketing, productivity, and automation systems. - **Mobile and offline collection** is expanding survey use cases for field teams, events, research, and operational feedback. - **Real-time reporting** is helping teams interpret responses faster and act on feedback sooner. ### How should I choose Survey Software? For me, the strongest Survey Software fit depends on audience, survey complexity, reporting needs, and connected workflows. I would prioritize products reviewers praise for ease of use, customization, dependable collection, useful reporting, and responsive support. I would also examine concerns around learning curve, advanced logic, plan limits, mobile depth, and integration quality before making a final choice. --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Webropol](https://www.g2.com/products/webropol/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 35 **Product Description:** The Most Versatile Survey and Reporting Application in the Market Improve your organisation’s customer and employee experience across all touchpoints with Webropol’s powerful Survey & Reporting platform. We offer the most comprehensive solution on the market for collecting, analysing, and using data to make informed decisions and drive meaningful improvements. 20+ years of experience, over 14 million respondents per year - Backed by more than 20 years of industry expertise - Trusted by thousands of organisations - 70,000+ users, over 14 million respondents every year - 95% customer retention rate - NPS of 51 (2024) Innovative solutions, built around your needs – now and in the future - Over 30% of annual revenue goes to product development - Advanced AI features for insightful data analysis - Dedicated customer support whenever you need it Collect insights across multiple channels, generate in-depth reports, and lead with confidence - One platform to improve both CX and EX - Intuitive UI with powerful and versatile features - Add optional modules tailored to your organisation’s needs ### What Do G2 Reviewers Say About Webropol? *AI-generated summary from verified user reviews* **Pros:** - Users find the tool **intuitive** , enabling them to efficiently complete their requested activities with ease. - Users value the **increased recognition** Webropol brings to the community, enhancing local visibility and engagement. **Cons:** - Users find the **step-by-step process time-consuming** , noting repetitiveness that becomes tiring over time. #### What Are Recent G2 Reviews of Webropol? **"[User-Friendly, Powerful Reporting with Minor Glitches](https://www.g2.com/survey_responses/webropol-review-12716018)"** **Rating:** 4.0/5.0 stars *— Piyush N.* [Read full review](https://www.g2.com/survey_responses/webropol-review-12716018) --- **"[Easy Survey Creation with Efficient Reporting and Visualized Insights](https://www.g2.com/survey_responses/webropol-review-12863575)"** **Rating:** 5.0/5.0 stars *— Vijaysing P.* [Read full review](https://www.g2.com/survey_responses/webropol-review-12863575) --- #### What Are G2 Users Discussing About Webropol? - [What is Webropol used for?](https://www.g2.com/discussions/what-is-webropol-used-for) ### 2. [Riddle Quiz Maker](https://www.g2.com/products/riddle-quiz-maker/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 21 **Product Description:** Riddle is an online platform for creating interactive content such as quizzes, surveys, personality tests, prediction games, and leaderboards. Our customers create content on our platform and then embed it on their website. The goal? Increased engagement, lead generation, segmentation, and content monetization - all 100% GDPR compliant. What functions does Riddle offer? Riddle solves the following problems for its customers: - More user engagement and higher time on site - Multiplication of available ad slots and easy creation of branded & sponsored content - Collecting zero-party data - Generation of qualitative leads - Create competitions and prize draws both online and live during events - Understanding user behavior and preferences Our features include: - Our plans are unlimited - no limit on views, starts and leads. - Create quizzes, surveys, polls, personality tests, and leaderboards. - Embedding of content on the web and in apps is possible. - 15 different content formats that can be combined via mix-and-match - Secure collection and storage of user data - Tracking, CRM, and lead integrations - "Out-of-the-box" sweepstakes & competitions - Collaboration in projects possible Who is Riddle suitable for? Riddle's feature set primarily focuses on publishers, sports teams, leagues, and brands. Despite this narrow focus, customers from various industries find support for their use cases with Riddle. Our customer base ranges from coaches and consultants, SMEs, and agencies to the largest media companies, brands, and sports leagues in Germany and worldwide. ### What Do G2 Reviewers Say About Riddle Quiz Maker? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** from the Riddle team, highlighting their quick responses and personalized assistance. - Users praise the **intuitive interface** of Riddle Quiz Maker, making quiz creation and management effortless for everyone. - Users appreciate the **exceptional support** from the Riddle Quiz Maker team, enhancing their overall experience significantly. - Users appreciate the **intuitive interface** of Riddle Quiz Maker, making quiz creation easy and enjoyable for everyone. - Users value the **customization features** of Riddle Quiz Maker, enabling tailored quizzes that match their branding needs. **Cons:** - Users find the **learning curve challenging** with Riddle's branching logic, despite the availability of online resources. #### What Are Recent G2 Reviews of Riddle Quiz Maker? **"[A versatile and user-friendly tool for our department](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11095669)"** **Rating:** 4.5/5.0 stars *— Verified User in Civic & Social Organization* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11095669) --- **"[Amazing team and amazing tool](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11490554)"** **Rating:** 5.0/5.0 stars *— Indrė V.* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11490554) --- #### What Are G2 Users Discussing About Riddle Quiz Maker? - [What is Riddle Quiz Maker used for?](https://www.g2.com/discussions/what-is-riddle-quiz-maker-used-for) ### 3. [Zigpoll](https://www.g2.com/products/zigpoll/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **Product Description:** Zigpoll is a powerful yet intuitive survey and feedback platform designed to help businesses capture real insights at the moments that matter most. With contextual micro-surveys that appear where and when your customers are most engaged, Zigpoll makes it effortless to collect high-quality feedback without interrupting the user experience. Trusted by thousands of brands, Zigpoll lets you launch surveys in minutes—no developers needed—and achieve response rates far above industry averages. Choose from a wide variety of trigger points including post-purchase, exit-intent, on-site interactions, and in-app placements to gather actionable data that drives better business decisions. Key highlights include: Quick, no-code setup that gets you live in minutes across websites and apps. Customizable, high-engagement surveys that feel native to your user journeys. Real-time insights and analytics to help teams iterate faster and prioritize improvements. Flexible question types and targeting options to tailor feedback to specific segments. Integration with popular platforms and workflows for seamless data use. Whether you’re optimizing user experience, improving product adoption, or increasing customer satisfaction, Zigpoll empowers teams to gather meaningful feedback that fuels growth—without friction or guesswork. ### What Do G2 Reviewers Say About Zigpoll? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zigpoll, enabling quick setup and empowering others without technical skills. - Users rave about the **incredibly easy setup** of Zigpoll, enabling quick feedback collection without technical skills required. - Users appreciate the **quick setup** of Zigpoll, enabling fast deployment of surveys without needing technical skills. - Users find Zigpoll's **effortless setup** ideal for quickly launching polls, even for those with no technical skills. - Users love how Zigpoll enhances **efficiency** in feedback collection, streamlining processes and providing quick, actionable insights. **Cons:** - Users experience **integration issues** with Zigpoll, finding it lacks deeper connections with other platforms and tools. - Users note the **limited customization** options of Zigpoll, affecting branding and complex survey needs. - Users find the **survey issues** problematic, often losing track due to too many questions and website dependency. - Users find the **dashboard limits for multi-survey comparisons** frustrating, requiring manual data exports for comprehensive analysis. - Users find the **data visualization capabilities lacking** , desiring more advanced reporting and export options for insights. #### What Are Recent G2 Reviews of Zigpoll? **"[Simple, Beginner-Friendly Surveys That Make Customer Feedback Easy](https://www.g2.com/survey_responses/zigpoll-review-12861986)"** **Rating:** 4.0/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/zigpoll-review-12861986) --- **"[Interactive AI Assistant, Powerful Integrations, and Easy Survey Distribution](https://www.g2.com/survey_responses/zigpoll-review-12805600)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/zigpoll-review-12805600) --- #### What Are G2 Users Discussing About Zigpoll? - [What is Zigpoll used for?](https://www.g2.com/discussions/what-is-zigpoll-used-for) - 1 comment, 1 upvote ### 4. [Visme](https://www.g2.com/products/visme/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 470 **Product Description:** Visme is a comprehensive visual content creation platform that assists teams in developing, managing, and scaling on-brand materials efficiently. It integrates essential features such as design tools, brand governance, collaboration capabilities, and analytics, enabling organizations to communicate their messages consistently and confidently across various channels and touchpoints. Targeted primarily at businesses, marketing teams, educators, and content creators, Visme serves a diverse audience that requires a streamlined approach to visual communication. The platform is particularly beneficial for teams that need to produce a wide range of content types, including interactive presentations, infographics, brand documents, and data visualizations. By providing a centralized solution for these needs, Visme helps users save time and resources while maintaining brand integrity. One of the standout features of Visme is its all-in-one design interface, which allows users to create visually appealing content without needing extensive design skills. The platform offers a rich library of templates, graphics, and design elements that can be easily customized to align with an organization’s branding. This flexibility not only enhances creativity but also ensures that all produced materials adhere to brand guidelines, fostering a cohesive visual identity. Additionally, Visme’s collaboration tools enable teams to work together seamlessly, regardless of their location. Users can invite team members to collaborate in real-time, provide feedback, and make edits, which streamlines the content creation process. The platform also includes analytics features that allow users to track engagement and performance metrics, providing valuable insights into how their content is received by the audience. This data-driven approach helps organizations refine their strategies and improve future content. Overall, Visme stands out in the visual content creation landscape by offering a robust set of features that cater to the diverse needs of modern teams. Its focus on efficiency, collaboration, and brand governance makes it a valuable tool for organizations looking to enhance their visual communication efforts while saving time and resources. ### What Do G2 Reviewers Say About Visme? *AI-generated summary from verified user reviews* **Pros:** - Users find Visme to be **intuitive and easy to use** , making stunning presentations and visuals accessible to everyone. - Users value the **intuitive design and robust features** of Visme, streamlining content creation and enhancing business presentations. - Users love the **beautiful and user-friendly templates** in Visme, enhancing the professionalism of their work. - Users find Visme to be **intuitive and easy to use** , enhancing creativity and streamlining the design process. - Users appreciate the **intuitive and easy-to-use design** of Visme, enhancing their creative workflow and presentation quality. **Cons:** - Users note the **limited features** of Visme, including lacking advanced formatting and improved graph options compared to Excel. - Users point out **missing features** like limited PowerPoint uploads and glitches in content building that frustrate usability. - Users face **limited editing options** and restrictions with larger PowerPoint uploads, complicating the overall experience. - Users find Visme has **limited options** for individuals, impacting storage and feature availability despite its usefulness. - Users find Visme to be **expensive** , especially when compared to alternatives like Canva, affecting overall satisfaction. #### What Are Recent G2 Reviews of Visme? **"[Amazing Templates and an Intuitive Design Interface](https://www.g2.com/survey_responses/visme-review-12259220)"** **Rating:** 4.5/5.0 stars *— Douglas S.* [Read full review](https://www.g2.com/survey_responses/visme-review-12259220) --- **"[Versatile Tool with Easy Setup and Branding Power](https://www.g2.com/survey_responses/visme-review-12431508)"** **Rating:** 5.0/5.0 stars *— Ünal I.* [Read full review](https://www.g2.com/survey_responses/visme-review-12431508) --- #### What Are G2 Users Discussing About Visme? - [What is Visme used for?](https://www.g2.com/discussions/visme-what-is-visme-used-for) - 2 comments - [How much does Visme cost?](https://www.g2.com/discussions/how-much-does-visme-cost) - [What are the main features of presentation software?](https://www.g2.com/discussions/what-are-the-main-features-of-presentation-software) ### 5. [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 175 **Product Description:** 123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag & drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now. ### What Do G2 Reviewers Say About 123FormBuilder? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of creation** with 123FormBuilder, allowing quick form setup without technical hassles. - Users value the **ease of use** of 123FormBuilder, appreciating the intuitive design and quick form creation process. - Users appreciate the **customizability** of 123FormBuilder, enabling tailored solutions for diverse client needs and streamlined workflows. - Users appreciate the **easy integrations** of 123FormBuilder, enabling seamless data collection without technical hassles. - Users find the **intuitive and versatile forms** of 123FormBuilder indispensable for efficient data collection and integration. **Cons:** - Users experience **delays** in form building due to issues with payment integration, scalability, and support responsiveness. - Users find the **limited flexibility in form design** to be restrictive, impacting their ability to create custom layouts. - Users find the **learning curve steep** , particularly when adding new users and integrating payment gateways. - Users find **difficult customization** in 123FormBuilder, as form design flexibility is limited and restrictive. - Users experience **form complexity** due to bugs and difficulty with URL redirects, impacting their form-building process. #### What Are Recent G2 Reviews of 123FormBuilder? **"[Intuitive form creation, varied templates, and very practical integrations](https://www.g2.com/survey_responses/123formbuilder-review-12495067)"** **Rating:** 4.5/5.0 stars *— Evan d.* [Read full review](https://www.g2.com/survey_responses/123formbuilder-review-12495067) --- **"[Effortless Form Creation Without Coding](https://www.g2.com/survey_responses/123formbuilder-review-12053576)"** **Rating:** 4.0/5.0 stars *— Naafay M.* [Read full review](https://www.g2.com/survey_responses/123formbuilder-review-12053576) --- #### What Are G2 Users Discussing About 123FormBuilder? - [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) - 1 comment ### 6. [Phonic](https://www.g2.com/products/phonic/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 53 **Product Description:** Phonic takes surveys to the next level with beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights through: Transcription - Dozens of supported languages, transcribed in minutes. Sentiment Analysis - Sort by emotion to find positive and negative responses. Emotional Classification - Classification into distinct emotions. Cadence and Energy - Record speaking energy and word rates in every response. #### What Are Recent G2 Reviews of Phonic? **"["Phonic -Most Recommended "](https://www.g2.com/survey_responses/phonic-review-8136228)"** **Rating:** 4.5/5.0 stars *— Sandhya R.* [Read full review](https://www.g2.com/survey_responses/phonic-review-8136228) --- **"[Innovative Survey Platform](https://www.g2.com/survey_responses/phonic-review-8263393)"** **Rating:** 5.0/5.0 stars *— Verified User in Business Supplies and Equipment* [Read full review](https://www.g2.com/survey_responses/phonic-review-8263393) --- #### What Are G2 Users Discussing About Phonic? - [What is Phonic used for?](https://www.g2.com/discussions/what-is-phonic-used-for) ### 7. [Formbricks](https://www.g2.com/products/formbricks/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **Product Description:** Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency. ### What Do G2 Reviewers Say About Formbricks? *AI-generated summary from verified user reviews* **Pros:** - Users value the **full customizability** of Formbricks, allowing tailored branding and seamless integration for their needs. - Users love the **full customization** options in Formbricks, allowing it to seamlessly match any brand. - Users love the **easy integrations** with Formbricks, making lead capture quick and seamless with existing tools. - Users love the **ease of creation** with Formbricks, enabling quick and intuitive form customization without coding. - Users appreciate the **ease of use** of Formbricks, making setup and integration a breeze with no coding required. **Cons:** - Users find the **difficult setup** challenging, especially when attempting to host Formbricks independently. - Users find the **higher-tier plans expensive** , limiting access to desired features and customization options. - Users find that **integration difficulty** necessitates technical skills, complicating the customization process with Formbricks. - Users find the **learning curve steep** for advanced features, making it challenging for those lacking technical skills. - Users feel the **limited advanced customization options** restrict their ability to tailor Formbricks to their needs. #### What Are Recent G2 Reviews of Formbricks? **"[Reliable Formbricks Product Backed by an Incredibly Responsive Team](https://www.g2.com/survey_responses/formbricks-review-12557685)"** **Rating:** 5.0/5.0 stars *— Marius C.* [Read full review](https://www.g2.com/survey_responses/formbricks-review-12557685) --- **"[Comprehensive survey and feedback platform that gets improved every week](https://www.g2.com/survey_responses/formbricks-review-12659455)"** **Rating:** 5.0/5.0 stars *— Joshua N.* [Read full review](https://www.g2.com/survey_responses/formbricks-review-12659455) --- ### 8. [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 462 **Product Description:** Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures. ### What Do G2 Reviewers Say About Formstack Forms? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Formstack Forms, finding it straightforward and efficient for form creation. - Users appreciate the **powerful integrations** of Formstack Forms, enabling seamless data centralization across multiple platforms. - Users praise **easy integrations** with Formstack Forms, finding it straightforward and user-friendly for various applications. - Users appreciate the **ease of creation** with Formstack Forms, allowing for quick and customizable form deployment. - Users appreciate the **efficiency** of Formstack Forms, enabling quick form creation and streamlined data management. **Cons:** - Users find **limited customization** options in Formstack Forms, making personalized branding and adjustments challenging. - Users find the **form design limitations** challenging, especially with navigation and customization needs without CSS knowledge. - Users find the **interface not intuitive** , leading to confusion with forms and advanced feature navigation. - Users find the **learning curve challenging** due to complex logic and difficulty locating advanced features in Formstack Forms. - Users express frustration with **poor customer support** , citing slow response times and unhelpful assistance as major issues. #### What Are Recent G2 Reviews of Formstack Forms? **"[Flexible, Reliable Forms with Seamless CMS Integration](https://www.g2.com/survey_responses/formstack-forms-review-10760618)"** **Rating:** 5.0/5.0 stars *— Thomas L.* [Read full review](https://www.g2.com/survey_responses/formstack-forms-review-10760618) --- **"[Fast, No-Code Form Building with Powerful Logic, Integrations, and Branding](https://www.g2.com/survey_responses/formstack-forms-review-12239937)"** **Rating:** 5.0/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/formstack-forms-review-12239937) --- #### What Are G2 Users Discussing About Formstack Forms? - [Is formstack Hipaa compliant?](https://www.g2.com/discussions/is-formstack-hipaa-compliant) - [What is formstack documents?](https://www.g2.com/discussions/formstack-forms-what-is-formstack-documents) - [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) - 1 comment ### 9. [SurveyHero](https://www.g2.com/products/surveyhero/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 45 **Product Description:** SurveyHero is a comprehensive online survey platform designed to help users create, distribute, and analyze surveys with ease. Since its inception in 2007, it has been trusted by over 3 million users worldwide. The platform offers a user-friendly interface that requires no coding knowledge, enabling individuals and organizations to gather valuable feedback efficiently. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create an unlimited number of surveys and collect unlimited responses, ensuring flexibility for various data collection needs. - Diverse Question Types: The platform provides a wide range of question types, allowing for tailored surveys that meet specific requirements. - Drag-and-Drop Builder: An intuitive drag-and-drop interface simplifies the survey creation process, making it accessible to users without technical expertise. - Multilingual Support: Surveys can be translated into multiple languages, catering to a global audience and enhancing inclusivity. - Anonymous Surveys: The option to create anonymous surveys ensures participant confidentiality, encouraging honest and candid responses. - Custom Branding: Users can add their own logos and colors, providing a professional appearance that aligns with their brand identity. - Advanced Logic Features: Skip and display logic (branching) capabilities allow for dynamic surveys that adapt based on participant responses. - Real-Time Analysis: Responses are updated in real-time, enabling users to monitor trends and make informed decisions promptly. - Data Export Options: Collected data can be exported in various formats, facilitating further analysis and reporting. - Mobile Optimization: Surveys are automatically optimized for mobile devices, ensuring a seamless experience for participants on any device. Primary Value and User Solutions: SurveyHero addresses the need for an efficient, user-friendly survey creation tool that accommodates both simple and complex survey requirements. By offering unlimited surveys and responses, diverse question types, and advanced features like multilingual support and custom branding, it empowers users to gather meaningful insights from their target audience. The platform's real-time analysis and data export options streamline the decision-making process, making it an invaluable resource for businesses, educators, researchers, and organizations seeking to understand and engage their stakeholders effectively. ### What Do G2 Reviewers Say About SurveyHero? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SurveyHero, finding its interface intuitive and setup straightforward. - Users appreciate the **intuitive interface** of SurveyHero, enabling easy and quick survey setup without a steep learning curve. - Users find the **ease of creation** with SurveyHero remarkable, enabling quick and professional survey setups effortlessly. - Users appreciate the **easy sharing options** of SurveyHero, facilitating quick and flexible survey distribution. - Users find SurveyHero **simple and intuitive** , enabling quick creation of professional surveys without extensive learning. **Cons:** - Users criticize the **expensive pricing** of SurveyHero, which can be a burden for small researchers and businesses. - Users express frustration over **survey issues** , particularly regarding limitations in response piping and data export options. - Users express frustration over **advanced features locked behind a paywall** , limiting functionality for casual users without subscriptions. - Users find the **subscription cost too high** , as many essential features require upgrading from the basic plan. - Users find the **limited features** of SurveyHero restrictive, especially regarding advanced analytics and custom branding. #### What Are Recent G2 Reviews of SurveyHero? **"[Efficient, clean, multilingual and student-friendly](https://www.g2.com/survey_responses/surveyhero-review-12728654)"** **Rating:** 4.5/5.0 stars *— Martín M.* [Read full review](https://www.g2.com/survey_responses/surveyhero-review-12728654) --- **"[Intuitive Drag-and-Drop Surveys in Minutes](https://www.g2.com/survey_responses/surveyhero-review-12345659)"** **Rating:** 5.0/5.0 stars *— Patricia S.* [Read full review](https://www.g2.com/survey_responses/surveyhero-review-12345659) --- #### What Are G2 Users Discussing About SurveyHero? - [What is SurveyHero used for?](https://www.g2.com/discussions/what-is-surveyhero-used-for) ### 10. [aytm](https://www.g2.com/products/aytm/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 21 **Product Description:** aytm is a consumer insights and market research platform that combines survey design, a proprietary respondent panel, AI-powered analysis, and real-time reporting in a single system. Researchers, brand leaders, product managers, and brand strategists use aytm to design studies, collect consumer data, and deliver actionable findings without coordinating across multiple vendors or tools. The platform supports the full research lifecycle: from survey authoring with built-in methodology (including MaxDiff, conjoint analysis, discrete choice, Van Westendorp, and concept testing frameworks) to fielding through PaidViewpoint, aytm's proprietary panel of 100M+ respondents across 50+ countries. A trust-score system verifies respondent quality at the panel level, reducing fraud and improving the reliability of longitudinal data. Skipper, aytm's AI research suite, assists at every stage of the research process. Skipper Draft generates methodology-guided survey drafts from a research brief. Skipper Explore surfaces key findings, significance, and trends from completed studies. Skipper Autocode transforms open-ended responses into coded themes. Skipper Translate supports survey translation across 40+ languages for global research. Conversation AI conducts AI-moderated qualitative interviews at quantitative scale, combining the depth of qualitative exploration with the structure of coded, analyzable data. aytm offers flexible engagement models tailored to how teams work. Self-serve users get full platform access with AI assistance at every step. Assisted engagements pair the user's research strategy with aytm's team for execution, programming, and analysis. Full-service engagements handle everything from study design to final deliverable. Xpert solutions provide custom research programs designed by PhD-level research scientists for high-stakes challenges. Teams can blend models and transition between them as their research needs evolve. The platform is SOC 2 Type II certified, GDPR and CCPA compliant, and supports SAML 2.0 SSO, role-based access controls, and API access. Research data is never used to train public AI models. Lighthouse Academy, aytm's training and certification program, supports onboarding and ongoing skill development for customer teams. Organizations across consumer goods, retail, financial services, and other sectors use aytm for concept tests, brand trackers, pricing studies, customer segmentation, ad effectiveness research, and path-to-purchase analysis within a single, secure infrastructure. ### What Do G2 Reviewers Say About aytm? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **targeting and analytics** of AYTM, enabling precise audience segmentation for effective decision making. - Users find AYTM's **ease of use** impressive, particularly praising its flexible survey builder and robust reporting interface. - Users value the **efficiency** of AYTM for precise audience targeting and flexible survey building features. - Users value the **targeting and analytics** features of AYTM, enhancing audience segmentation and reporting capabilities. - Users value the **flexibility** of AYTM's survey builder, enabling advanced logic and tailored audience segmentation. **Cons:** - The platform presents a **complexity issue** for non-tech users, making research methodologies difficult to navigate. - Users find the platform to be **difficult to learn** , especially for those unfamiliar with research methodologies. - Users find the pricing of AYTM to be **expensive** , making it less accessible for some potential users. - Users find the platform **not user-friendly** for non-tech individuals, complicating their research methodology experience. #### What Are Recent G2 Reviews of aytm? **"[Highly Customizable, Fast Surveys with Effortless AI-Powered Form Creation](https://www.g2.com/survey_responses/aytm-review-12850326)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/aytm-review-12850326) --- **"[AYTM: Fast-Paced DIY Solutions and Constant Platform Improvements](https://www.g2.com/survey_responses/aytm-review-12536365)"** **Rating:** 4.5/5.0 stars *— Verified User in Food & Beverages* [Read full review](https://www.g2.com/survey_responses/aytm-review-12536365) --- #### What Are G2 Users Discussing About aytm? - [What is AYTM used for?](https://www.g2.com/discussions/what-is-aytm-used-for) ### 11. [Bizrate Insights](https://www.g2.com/products/bizrate-insights/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 33 **Product Description:** Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights. We help you understand why customers abandon your site, what they love, where they had friction, and where they are shopping after they bounce. This will help you grow revenue and increase loyalty while boosting your online reputation. ### What Do G2 Reviewers Say About Bizrate Insights? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive support** from Bizrate Insights, enhancing their ability to gather and analyze customer feedback effectively. - Users value the **high response rates** and actionable insights from Bizrate Insights, enhancing their understanding of customer feedback. - Users find Bizrate Insights to be **user-friendly** , streamlining survey setup and integration into their e-commerce workflow. - Users value the **easy collection of customer feedback** with Bizrate Insights, enhancing decision-making and improving services. - Users value the **high response rates** of Bizrate Insights, enabling them to capture diverse customer feedback effectively. **Cons:** - Users experience **survey fatigue** , which leads to diminished response quality and limits detailed customer insights. - Users experience **survey fatigue** due to lengthy surveys, potentially lowering the quality of responses received. - Users feel frustrated by the **limited customization** options in Bizrate Insights, impacting survey effectiveness and design flexibility. - Users find the **limited data analysis** in Bizrate Insights restricts deeper insights into customer feedback and trends. - Users find the **missing features** in Bizrate Insights limit detailed analysis and hinder response quality due to survey fatigue. #### What Are Recent G2 Reviews of Bizrate Insights? **"[A fantastic platform for customer insights](https://www.g2.com/survey_responses/bizrate-insights-review-12704055)"** **Rating:** 5.0/5.0 stars *— Geoffrey N.* [Read full review](https://www.g2.com/survey_responses/bizrate-insights-review-12704055) --- **"[Driving Smarter Decisions Through Customer Feedback](https://www.g2.com/survey_responses/bizrate-insights-review-11728216)"** **Rating:** 4.5/5.0 stars *— J M.* [Read full review](https://www.g2.com/survey_responses/bizrate-insights-review-11728216) --- ### 12. [OpinionX](https://www.g2.com/products/opinionx/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 **Product Description:** OpinionX is an advanced survey platform that helps product teams and user researchers measure user preferences, prioritize features, segment customer needs, and model pricing decisions. It is designed for product managers, UX researchers, founders, and growth teams who want to run sophisticated research studies using methods like conjoint surveys and MaxDiff analysis directly with their own customers. OpinionX supports a range of quantitative research methods commonly used in the world of market research. These include conjoint analysis for modeling trade-offs between features and price, maxdiff analysis (maximum difference scaling) for prioritizing attributes or measuring people’s preferences, pairwise comparison surveys for stack ranking long lists of options, points-based ranking, and ranked choice voting. These methods help teams quantify user needs, understand willingness to pay, and identify the features or messages that drive preference. The platform also includes built-in analysis tools that transform raw survey responses into structured outputs suitable for product and pricing decisions. For example, in conjoint analysis studies, OpinionX provides visualizations such as marginal willingness to pay (MWTP), market simulators, combination rankings, and rejection rate analysis. These outputs help teams estimate how changes in pricing or feature bundles may influence demand. OpinionX is particularly suited to teams conducting research with their existing customer base. Through its Enrichment capabilities, users can import external data such as CRM attributes, revenue data, or product usage metrics. This data can then be used in segmentation and clustering analysis to uncover distinct customer groups, compare preferences across segments, and develop data-driven personas. Key features include: - Conjoint analysis surveys with automated calculations and charts for marginal willingness to pay, market simulation tools, churn prediction, pricing sensitivity outputs, and more. - MaxDiff and advanced ranking methods (pairwise comparison, points-based ranking, ranked choice voting). - Automated segmentation and clustering analysis for identifying needs-based or behavioral segments. - Data enrichment tools for importing CRM, payments, or product analytics data. - Built-in reporting dashboards for comparing segments and visualizing preference data. OpinionX offers a free tier that includes access to its full research functionality for up to 10 respondents per survey. This enables teams to design and test studies before scaling to larger audiences. The platform is used for feature prioritization, pricing optimization, messaging research, persona development, and market segmentation projects. #### What Are Recent G2 Reviews of OpinionX? **"[Intuitive Platform Backed by a Fantastic, Human-Centric Team](https://www.g2.com/survey_responses/opinionx-review-12492918)"** **Rating:** 5.0/5.0 stars *— Verified User in Consulting* [Read full review](https://www.g2.com/survey_responses/opinionx-review-12492918) --- **"[Unmatched Ease with Ranking Features](https://www.g2.com/survey_responses/opinionx-review-12464639)"** **Rating:** 5.0/5.0 stars *— Charlotte K.* [Read full review](https://www.g2.com/survey_responses/opinionx-review-12464639) --- #### What Are G2 Users Discussing About OpinionX? - [What is OpinionX used for?](https://www.g2.com/discussions/what-is-opinionx-used-for) - 1 comment ### 13. [YoHe](https://www.g2.com/products/yohe/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 27 **Product Description:** YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions. Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers. ### What Do G2 Reviewers Say About YoHe? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **intuitive interface** of YoHe, making survey design and management effortlessly easy. - Users praise the **intuitive interface** of YoHe, making setup, analysis, and management effortlessly easy and efficient. - Users value the **easy setup** of YoHe, praising its effortless installation and intuitive interface for daily use. - Users love the **intuitive interface** of YoHe, making review management and client understanding easy and efficient. - Users value the **intuitive survey management** of YoHe, enabling easy feedback collection and resource-efficient implementation. **Cons:** - Users experience **difficulties with survey setup and programming** , though support is available to assist with issues. - Users face **difficult setup** challenges with YoHe, requiring occasional programmer assistance, but still save resources overall. - Users find **integration difficult** , requiring more effort than anticipated to incorporate YoHe into their products. - Users find **integration issues** with YoHe challenging, requiring more effort than anticipated to incorporate into products. - Users desire more **customization options** with YoHe, including varied questionnaires and enhanced data upload features. #### What Are Recent G2 Reviews of YoHe? **"[Seamless survey implementation and exceptional support](https://www.g2.com/survey_responses/yohe-review-10607899)"** **Rating:** 5.0/5.0 stars *— Anatoly C.* [Read full review](https://www.g2.com/survey_responses/yohe-review-10607899) --- **"[The best service for quick serveys](https://www.g2.com/survey_responses/yohe-review-10436866)"** **Rating:** 5.0/5.0 stars *— Elizaveta S.* [Read full review](https://www.g2.com/survey_responses/yohe-review-10436866) --- ### 14. [Decode](https://www.g2.com/products/entropik-decode/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 46 **Product Description:** Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive creative analytics, and insights management with Emotion AI, Behavior AI and Generative AI, Decode delivers faster, more actionable insights across the entire customer journey. Complete Research Suite: - Consumer Insights: AI-powered surveys, qualitative research, diary studies, shopper behavior analysis, and social media research that decode emotions and predict behaviors. - User Experience Research: Remote user testing, journey mapping, wireframe validation, prototype testing, and live website optimization. - Predictive Creative Analytics: Real-time eye-gaze tracking, attention measurement, and creative optimization powered by advanced Neuro AI. - Insights Intelligence Hub: Centralized AI Copilot that automatically analyzes calls, meetings, documents, and research data to surface connected insights across all touchpoints. ### What Do G2 Reviewers Say About Decode? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Decode, benefiting from its simple interface and user-friendly features. - Users rave about the **innovative insights** from Decode's facial coding and eye-tracking technology for deep consumer understanding. - Users appreciate the **seamless integration** of Decode, enhancing navigation and productivity with its intuitive features. - Users find Decode’s tools for **data analysis** comprehensive and effective, greatly enhancing their understanding of consumer behavior. - Users value the **powerful analytics** in Decode, enabling effective forecasting and optimization of customer interactions and strategies. **Cons:** - Users note the **complexity of features** in Decode, making the initial setup and navigation somewhat challenging. - Users faced a **steep learning curve** , especially with advanced features, requiring more tutorials for effective usage. - Users find the **navigation difficult** , often struggling to locate specific tools or reports despite the powerful interface. - Users find that the **interface is not user-friendly** , often struggling to navigate tools and reports efficiently. - Users may experience a **steep learning curve** initially, making it challenging to fully utilize Decode's capabilities. #### What Are Recent G2 Reviews of Decode? **"[Exceptional Tool for User Research](https://www.g2.com/survey_responses/decode-review-10038249)"** **Rating:** 5.0/5.0 stars *— Pavan K.* [Read full review](https://www.g2.com/survey_responses/decode-review-10038249) --- **"[User-friendly and Reliable](https://www.g2.com/survey_responses/decode-review-10045909)"** **Rating:** 4.5/5.0 stars *— Verified User in Writing and Editing* [Read full review](https://www.g2.com/survey_responses/decode-review-10045909) --- ### 15. [SurveyGold](https://www.g2.com/products/surveygold/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 28 **Product Description:** SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis. In addition, SurveyGold online services provide additional capabilities including the ability to distribute and process web surveys, conduct email surveys, share survey responses with colleagues in real-time and manage a network of field surveyors who conduct surveys using the free SurveyGold Field Surveyor Edition application available for a tablet PC and iPad. The web survey form can be distributed via a web link (URL), scannable QR code, email invitation, text message or social network such as Facebook, LinkedIn or Twitter. SurveyGold is available in four subscription levels, all of which provide the ability to conduct unlimited surveys: - Free: Basic (for an individual user who needs essential survey and reporting capabilities) - Paid: Standard (for an individual user who needs more than Basic offers), Premium (for an individual who needs unlimited features and field survey features) , Ultimate (for teams) Paid subscriptions are available for purchase via a monthly or annual subscription. When a paid subscription expires, the subscription returns to the Basic level. SurveyGold guides the survey author through the process of creating and deploying a survey as well as collecting and analyzing the responses through step-by-step guidance and mercifully brief video tutorials. The ability to view results total or via a filtered subset of responses is fully supported. A complete range of reporting options is provided including: cross-tabs, banner tabulations, tabular and graphic charts. In addition the ability to publish results via Microsoft Word or convert responses to other data formats (e.g., Excel, SPSS) is fully supported. SurveyGold is free to try and is available with no risk or obligation from the SurveyGold Solutions website. ### What Do G2 Reviewers Say About SurveyGold? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SurveyGold for its simple setup and straightforward interface for conducting surveys. - Users enjoy the **ease of creation** with SurveyGold, finding it straightforward and flexible for various survey needs. - Users value the **quick and easy survey creation** features of SurveyGold, enhancing their research efficiency and effectiveness. - Users find that the **quick setup** of SurveyGold enhances their survey experience with ease and reliability. - Users praise the **easy setup** of SurveyGold, finding the interface straightforward and user-friendly right from the start. **Cons:** - Users find the **distribution process cumbersome** and report issues with mobile usability and out-of-date interface design. - Users suggest SurveyGold needs a **more modern design** with an intuitive interface and improved navigation features. - Users find the **difficult setup** of SurveyGold cumbersome, particularly due to limited features in the free version. - Users find SurveyGold **expensive** , particularly due to costly plans that limit features in the free version. - Users find **limited customization** options for mobile surveys challenging, affecting the ease and appeal of survey design. #### What Are Recent G2 Reviews of SurveyGold? **"[Customizable Surveys with Seamless Integration](https://www.g2.com/survey_responses/surveygold-review-12717252)"** **Rating:** 5.0/5.0 stars *— Mikeal J.* [Read full review](https://www.g2.com/survey_responses/surveygold-review-12717252) --- **"[Easy setup and high participation in surveys](https://www.g2.com/survey_responses/surveygold-review-12741035)"** **Rating:** 5.0/5.0 stars *— Adela L.* [Read full review](https://www.g2.com/survey_responses/surveygold-review-12741035) --- #### What Are G2 Users Discussing About SurveyGold? - [What is SurveyGold used for?](https://www.g2.com/discussions/what-is-surveygold-used-for) ### 16. [SeerUs](https://www.g2.com/products/seerus/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 13 **Product Description:** Surveys are a powerfull tool that has many applications. ### What Do G2 Reviewers Say About SeerUs? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **customization options** of SeerUs, enhancing their experience and boosting productivity effectively. - Users appreciate the **intuitive interface** of SeerUs, making task management easy and customizable for enhanced productivity. - Users value the **flexibility** of SeerUs, enabling customization that enhances performance and productivity. - Users value SeerUs for its **intuitive interface** , which simplifies task management and enhances overall productivity. - Users appreciate the **intuitive interface** of SeerUs, which simplifies task management and enhances user productivity. **Cons:** - Users feel there is a **steep learning curve** for SeerUs, making it challenging to navigate advanced features effectively. - Users find SeerUs to have a **not intuitive interface** , creating a learning curve for new users navigating advanced features. #### What Are Recent G2 Reviews of SeerUs? **"[Easy-to-Use, All-in-One Tool for Customer Feedback and Reviews](https://www.g2.com/survey_responses/seerus-review-12754110)"** **Rating:** 4.0/5.0 stars *— Vinoth Kumar K.* [Read full review](https://www.g2.com/survey_responses/seerus-review-12754110) --- **"[Reliable and feature-rich](https://www.g2.com/survey_responses/seerus-review-10359544)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/seerus-review-10359544) --- #### What Are G2 Users Discussing About SeerUs? - [What is SeerUs used for?](https://www.g2.com/discussions/what-is-seerus-used-for) ### 17. [Surveyapp - Smiley Feedback Surveys and Kiosk](https://www.g2.com/products/surveyapp-smiley-feedback-surveys-and-kiosk/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 16 **Product Description:** Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel. Collect, analyze, and act on feedback and track metrics including NPS, eNPS, CSAT or Customer Effort Score. Online conversational surveys Collect feedback online using links, QR codes, email signatures and social media. Embed feedback surveys into any piece of content on your website and improve on-page experiences. #### What Are Recent G2 Reviews of Surveyapp - Smiley Feedback Surveys and Kiosk? **"[An innovative and robust solution for Quality Assurance Survey Kiosks](https://www.g2.com/survey_responses/surveyapp-smiley-feedback-surveys-and-kiosk-review-9558725)"** **Rating:** 5.0/5.0 stars *— Justin C.* [Read full review](https://www.g2.com/survey_responses/surveyapp-smiley-feedback-surveys-and-kiosk-review-9558725) --- **"[Effortless Customer Feedback Collection](https://www.g2.com/survey_responses/surveyapp-smiley-feedback-surveys-and-kiosk-review-12437442)"** **Rating:** 5.0/5.0 stars *— Reda E.* [Read full review](https://www.g2.com/survey_responses/surveyapp-smiley-feedback-surveys-and-kiosk-review-12437442) --- ### 18. [Click](https://www.g2.com/products/clickdimensions-click/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 290 **Product Description:** Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business. ### What Do G2 Reviewers Say About Click? *AI-generated summary from verified user reviews* **Pros:** - Users find Click easy to use, appreciating its **initial setup and problem-free online shopping experience**. - Users appreciate the **comprehensive and customizable features** of Click, enhancing their online shopping and business management experience. - Users value Click for its **collaborative culture and ease of use** , greatly enhancing team management and efficiency. - Users value the **24/7 customer support** from Click, ensuring prompt solutions whenever issues arise. - Users praise **Click's responsive customer support** , noting its 24/7 availability and prompt solutions for any issues encountered. **Cons:** - Users find the **excessive email notifications** distracting and overwhelming, complicating their experience with Click. - Users find the **poor notifications** overwhelming, with intrusive popups and excessive emails affecting the overall experience. - Users struggle with **complex setup challenges** and high pricing, finding it difficult to streamline their communication effectively. - Users find the **complex setup** of Click challenging, impacting their overall experience despite potential simplifications. - Users find that **dependency issues** can clutter the interface, making large projects more challenging to manage effectively. #### What Are Recent G2 Reviews of Click? **"[User-Friendly Marketing Automation That Integrates Smoothly with Microsoft Dynamics 365](https://www.g2.com/survey_responses/click-review-12378339)"** **Rating:** 4.5/5.0 stars *— Sunil C.* [Read full review](https://www.g2.com/survey_responses/click-review-12378339) --- **"[Clean, Easy Navigation with Well-Organized Tasks](https://www.g2.com/survey_responses/click-review-12817705)"** **Rating:** 4.5/5.0 stars *— Verified User in Research* [Read full review](https://www.g2.com/survey_responses/click-review-12817705) --- #### What Are G2 Users Discussing About Click? - [What is ClickDimensions used for?](https://www.g2.com/discussions/what-is-clickdimensions-used-for) - 2 comments, 1 upvote ### 19. [Woorise](https://www.g2.com/products/woorise/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 114 **Product Description:** Woorise is a powerful lead generation and marketing platform that helps you capture leads and engage your audience with beautiful forms, landing pages, surveys, quizzes, giveaways, and popups. Build and publish campaigns quickly with an intuitive drag-and-drop builder and professional templates. Whether you’re collecting feedback, growing an email list or running a giveaway, Woorise makes it easy to create high-converting experiences that look great on any device. ### What Do G2 Reviewers Say About Woorise? *AI-generated summary from verified user reviews* **Pros:** - Users find Woorise's **ease of use** remarkable, allowing quick campaign launches with its simple tools and templates. - Users commend Woorise for its **easy setup** , enabling quick creation of campaigns with numerous options. - Users value the **ease of creation** with Woorise, finding it intuitive and efficient for launching campaigns. - Users appreciate the **intuitive design** of Woorise, making it effortless to create forms and landing pages. - Users value Woorise's **all-in-one platform** for its seamless integration of various campaign tools, saving time and enhancing lead generation. **Cons:** - Users experience a **steep learning curve** with Woorise, finding it less intuitive and challenging to master initially. - Users find Woorise's **limited features** restrict valuable functionalities, especially under the free plan and less costly options. - Users find the **limited customization options** restrictive, hindering the ability to fully match brand aesthetics. - Users find Woorise to be **expensive** , with essential features locked behind costly paid plans limiting budget-friendly options. - Users face **restrictions in features** and a steep learning curve, limiting flexibility for advanced customizations. #### What Are Recent G2 Reviews of Woorise? **"[Powerful form builder for lead generation](https://www.g2.com/survey_responses/woorise-review-12259549)"** **Rating:** 5.0/5.0 stars *— Jerry H.* [Read full review](https://www.g2.com/survey_responses/woorise-review-12259549) --- **"[Finally, a way to make quizzes and surveys that people actually enjoy!](https://www.g2.com/survey_responses/woorise-review-12404301)"** **Rating:** 5.0/5.0 stars *— Nidhi J.* [Read full review](https://www.g2.com/survey_responses/woorise-review-12404301) --- #### What Are G2 Users Discussing About Woorise? - [What does Woorise do?](https://www.g2.com/discussions/what-does-woorise-do) - [Is woorise good?](https://www.g2.com/discussions/is-woorise-good) - [What is sweep widget?](https://www.g2.com/discussions/what-is-sweep-widget) ### 20. [Merren Customer Survey Platform](https://www.g2.com/products/merren-customer-survey-platform/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 28 **Product Description:** Merren is now an AI-Led Customer Research Platform that brings speed, scale, and depth to customer insights. At its core is Maya, our AI interviewer runs in-depth conversations that feel human over chat or voice. Maya conducts interviews across languages and time zones, at a scale. Maya designs instant discussion guides, runs multilingual interviews and analyzes responses. Within hours, you receive transcripts, themes, sentiment, and audio or video snippets. Empower researchers and marketers to make smarter product and marketing decisions, faster. Maya doesn’t replace human researchers; she augments them. Maya is launching in early access and we’d love your feedback. ### What Do G2 Reviewers Say About Merren Customer Survey Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly features** of Merren, enhancing engagement and streamlining survey processes for better insights. - Users appreciate the **ease of use** of the Merren Customer Survey Platform, enabling better engagement and quicker insights. - Users appreciate the **ease of survey creation** with Merren, enhancing engagement and response rates significantly. - Users appreciate the **time-saving features** of Merren, allowing quick insights and efficient customer feedback collection. - Users appreciate the **customer insights** provided by Merren, effectively improving response rates and saving time. **Cons:** - Users desire more **template options** to enhance customization and overall user experience with the platform. - Users desire **more customized templates** in the Merren Customer Survey Platform to enhance their experience and usability. #### What Are Recent G2 Reviews of Merren Customer Survey Platform? **"[Real-Time Customer Insights Made Easy with Merren.io](https://www.g2.com/survey_responses/merren-customer-survey-platform-review-10470497)"** **Rating:** 5.0/5.0 stars *— Joe B.* [Read full review](https://www.g2.com/survey_responses/merren-customer-survey-platform-review-10470497) --- **"[Improved Response Rate on Feedback Forms](https://www.g2.com/survey_responses/merren-customer-survey-platform-review-10307241)"** **Rating:** 4.5/5.0 stars *— Rutuja M.* [Read full review](https://www.g2.com/survey_responses/merren-customer-survey-platform-review-10307241) --- ### 21. [StatPac](https://www.g2.com/products/statpac/reviews) **Average Rating:** 3.8/5.0 **Total Reviews:** 17 **Product Description:** StatPac is a comprehensive, Windows-based survey software designed to assist users in creating, managing, and analyzing surveys with ease. It offers a user-friendly interface that simplifies the survey design process, making it accessible for both novice and experienced users. The software provides robust data management capabilities, ensuring efficient handling of survey responses. Additionally, StatPac includes advanced statistical analysis tools, enabling users to derive meaningful insights from their data. Key Features and Functionality: - Survey Design: Intuitive tools for creating a wide range of survey types, including multiple-choice, open-ended, and rating scale questions. - Data Management: Efficient organization and storage of survey responses, with options for data export in various formats. - Statistical Analysis: Comprehensive suite of analytical tools to perform in-depth data analysis, including descriptive statistics, cross-tabulations, and significance testing. - Reporting: Generation of customizable reports with graphical representations to effectively communicate survey results. - Collaboration: Support for multiple users, facilitating teamwork in survey creation and analysis. Primary Value and User Solutions: StatPac streamlines the entire survey process, from design to analysis, saving users time and effort. Its advanced statistical tools provide accurate and reliable insights, aiding in informed decision-making. The software's collaborative features enhance teamwork, making it ideal for organizations conducting research, market analysis, or feedback collection. ### What Do G2 Reviewers Say About StatPac? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of StatPac, as it requires no coding or technical skills. - Users appreciate the **intuitive design** of StatPac, making it accessible without needing coding or technical skills. - Users value the **user-friendly interface** of StatPac, making it accessible without needing coding skills. **Cons:** - Users find the **interface not intuitive** , describing it as outdated and clunky compared to modern survey tools. - Users find the **interface outdated and clunky** , lacking the intuitiveness of more modern survey tools. - Users find the **interface outdated and clunky** , lacking the intuitiveness of more modern survey tools. #### What Are Recent G2 Reviews of StatPac? **"[User-Friendly and No Coding Required](https://www.g2.com/survey_responses/statpac-review-12103920)"** **Rating:** 5.0/5.0 stars *— Sergiu N.* [Read full review](https://www.g2.com/survey_responses/statpac-review-12103920) --- **"[StatPac is survey software that researchers use.](https://www.g2.com/survey_responses/statpac-review-11444998)"** **Rating:** 5.0/5.0 stars *— Melissa L.* [Read full review](https://www.g2.com/survey_responses/statpac-review-11444998) --- #### What Are G2 Users Discussing About StatPac? - [What is StatPac used for?](https://www.g2.com/discussions/what-is-statpac-used-for) ### 22. [SurveyPro](https://www.g2.com/products/surveypro/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 236 **Product Description:** SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys. - Data Collection: Supports multiple distribution methods, including online, email, and paper-based surveys. - Analysis Tools: Provides comprehensive reporting and analysis features to interpret survey results effectively. - User-Friendly Interface: Designed for ease of use, allowing users to navigate and utilize features without extensive training. Primary Value and User Solutions: SurveyPro addresses the need for efficient and reliable survey management by offering an all-in-one solution that simplifies the creation, distribution, and analysis of surveys. It enables organizations to gather valuable insights, make data-driven decisions, and enhance their research capabilities without the need for multiple tools or complex processes. ### What Do G2 Reviewers Say About SurveyPro? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of SurveyPro, making survey creation quick and intuitive for everyone. - Users love the **simplicity and speed** of creating surveys with SurveyPro, making client engagement effortless. - Users love the **ease of survey creation** with SurveyPro, benefiting from its intuitive design and quick setup. - Users love the **quick setup** of SurveyPro, making survey creation fast and efficient for their needs. - Users find SurveyPro **incredibly helpful** , appreciating its simplicity in creating surveys and analyzing data effortlessly. **Cons:** - Users note the **outdated design** of SurveyPro, hindering navigation and failing to compete with modern alternatives. - Users find the **steep learning curve** of SurveyPro challenging, especially due to its outdated design and navigation. - Users note the **outdated interface and slow loading times** , which hinder efficiency and overall satisfaction with SurveyPro. - Users criticize the **limited features** of SurveyPro, feeling it lacks modern functionality compared to competitors. - Users feel the pricing is **expensive** , making it less accessible for small businesses seeking affordable solutions. #### What Are Recent G2 Reviews of SurveyPro? **"[Survey Pro: Fast, reliable surveys with strong AI Support](https://www.g2.com/survey_responses/surveypro-review-12810168)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/surveypro-review-12810168) --- **"[Simple, Effective, and Insight-Driven Survey Tool](https://www.g2.com/survey_responses/surveypro-review-10787340)"** **Rating:** 4.0/5.0 stars *— Jonathan M.* [Read full review](https://www.g2.com/survey_responses/surveypro-review-10787340) --- #### What Are G2 Users Discussing About SurveyPro? - [What is SurveyPro used for?](https://www.g2.com/discussions/what-is-surveypro-used-for) - 1 comment ### 23. [Pointerpro](https://www.g2.com/products/pointerpro/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 172 **Product Description:** Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy. ### What Do G2 Reviewers Say About Pointerpro? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Pointerpro, making the creation of interactive surveys straightforward and efficient. - Users highlight the **exceptional customer support** from Pointerpro, noting responsiveness and helpfulness during their experience. - Users find Pointerpro to be very **helpful** , enhancing various processes with excellent support and collaboration. - Users value the **customization options** of Pointerpro, allowing for personalized, branded experiences through advanced features. - Users value the **customizability** of Pointerpro, making it easy to create tailored and engaging questionnaires. **Cons:** - Users experience a **steep learning curve** with Pointerpro, requiring advanced skills despite helpful support and training. - Users find the **difficult usability** of Pointerpro challenging, particularly in mastering the report designer tool. - Users find the **limited design flexibility** frustrating, wishing for easier customization options in assessments and reports. - Users find the **limited options** in Pointerpro's report designer restricts creativity and complicates the design process. - Users find the **missing features** in Pointerpro's report design hinder efficiency and user-friendliness. #### What Are Recent G2 Reviews of Pointerpro? **"[Efficient, Scalable Solutions for Client Reporting](https://www.g2.com/survey_responses/pointerpro-review-12735257)"** **Rating:** 4.0/5.0 stars *— Alex H.* [Read full review](https://www.g2.com/survey_responses/pointerpro-review-12735257) --- **"[User-Friendly Survey Platform with AI Brainstorming, Templates, and Insightful Dashboards](https://www.g2.com/survey_responses/pointerpro-review-12799709)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/pointerpro-review-12799709) --- #### What Are G2 Users Discussing About Pointerpro? - [What are the benefits and challenges of using Pointerpro for creating assessments and quizzes?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-pointerpro-for-creating-assessments-and-quizzes) - [What is Pointerpro used for?](https://www.g2.com/discussions/what-is-pointerpro-used-for) - [What is an interactive survey?](https://www.g2.com/discussions/what-is-an-interactive-survey) ### 24. [Marquiz](https://www.g2.com/products/marquiz/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 19 **Product Description:** Marquiz is an online platform designed to help businesses of all sizes create engaging marketing quizzes and surveys, collect feedback and drive sales. Marquiz provides a user-friendly, drag-and-drop quiz builder, a wide range of unique quiz templates, and free statistics for each quiz. These features make it easy to create, edit, and analyze your customized quizzes. Marquiz bases its pricing plans on the number of monthly leads generated, meaning that they’re tailored to meet your unique business needs, whether you run a small team or a large organization. Sign up at www.marquiz.io and discover how Marquiz can help your business scale its marketing strategy. #### What Are Recent G2 Reviews of Marquiz? **"[Useful tool for email marketing](https://www.g2.com/survey_responses/marquiz-review-7889382)"** **Rating:** 5.0/5.0 stars *— Dmitry N.* [Read full review](https://www.g2.com/survey_responses/marquiz-review-7889382) --- **"[Marquiz: The Ultimate Quiz Builder for Landing Pages](https://www.g2.com/survey_responses/marquiz-review-7996912)"** **Rating:** 5.0/5.0 stars *— Сергей .* [Read full review](https://www.g2.com/survey_responses/marquiz-review-7996912) --- ### 25. [Optimal](https://www.g2.com/products/optimal-optimal/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 60 **Product Description:** Optimal is a comprehensive user insights platform designed to support user research across the entire product development process. Tailored for enterprise organizations, Optimal helps teams make informed product decisions by connecting directly with users, from early discovery and concept validation to usability testing and post-launch optimization. The platform is particularly effective for cross-functional teams seeking to reduce development risk, align stakeholders, and deliver user-centered experiences at scale. Optimal serves product managers, designers, UX researchers, and others who need fast, reliable insights through structured user research. Its intuitive interface and AI-powered tools enable both researchers and non-researchers to contribute meaningfully, promoting research democratization without compromising quality. With flexible study design, AI and automation, and built-in participant recruitment, Optimal makes it easier to uncover user needs, test ideas early, validate navigation, and analyze qualitative feedback across multiple research efforts. Key capabilities of the Optimal platform include prototype testing and live website testing; AI-assisted surveys to quickly gather reliable feedback on user behaviors and preferences; and AI user research features that automatically extract insights, themes, and highlight reels from recorded interviews. Teams can also centralize qualitative data for streamlined analysis, structure content more effectively with card sorting and tree testing, and improve usability with first-click testing, and more. Participant recruitment is fully integrated, offering access to a global panel of over 100 million users across 150 countries, along with options for managed services or custom audiences. Trusted by global organizations including Apple, Netflix, Amazon, Spotify, Nike, and LEGO, Optimal empowers teams to conduct rigorous, scalable user research that informs strategic decisions and improves user satisfaction. By combining human insight with advanced AI user research capabilities, Optimal helps enterprises build better digital products, faster, smarter, and with greater confidence. ### What Do G2 Reviewers Say About Optimal? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Optimal, appreciating its intuitive interface and seamless experience, even after breaks. - Users appreciate the **comprehensive suite of tools** in Optimal Workshop, which effectively meets diverse research needs. - Users value the **excellent in-app analytics tools** , aiding quick insights and enhancing the research experience with ease. - Users value the **analysis efficiency** of Optimal, appreciating its intuitive tools that streamline test setups and insights. - Users value the **easy setup** of Optimal, enabling quick test launches and simple navigation for participants. **Cons:** - Users find the **missing features** in Optimal, such as audience comparison tools and subcategory support, frustrating. - Users express frustration with **pricing issues** , citing high costs and limitations on tests for smaller teams. - Users find the **expensive pricing structure** of Optimal challenging, especially for smaller teams needing flexibility. - Users face **integration issues** with Optimal, making communication and tool interactions less efficient and more cumbersome. - Users face **uploading issues** with Optimal, limiting video and transcript integration for comprehensive qualitative analysis. #### What Are Recent G2 Reviews of Optimal? **"[My Go-To Research Tool - It Just Makes My Life Easier](https://www.g2.com/survey_responses/optimal-review-12380680)"** **Rating:** 5.0/5.0 stars *— Melike N.* [Read full review](https://www.g2.com/survey_responses/optimal-review-12380680) --- **"[OW really saves the day when I need to create in depth user research studies for my customers!](https://www.g2.com/survey_responses/optimal-review-12528173)"** **Rating:** 4.5/5.0 stars *— Alysson Franklin M.* [Read full review](https://www.g2.com/survey_responses/optimal-review-12528173) --- #### What Are G2 Users Discussing About Optimal? - [What is Reframer used for?](https://www.g2.com/discussions/what-is-reframer-used-for) - [What is Treejack software?](https://www.g2.com/discussions/what-is-treejack-software) - [Is Optimal Workshop free?](https://www.g2.com/discussions/is-optimal-workshop-free) ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.