What I like best about inBook is that it helps me collect and manage diet and health related feedback more comfortably during regular work. I work as a Dietician & Nutritionist and also create health education content for social media, so I regularly use it for diet follow-up surveys, healthy routine feedback, weight management responses, and healthcare awareness related activities. Creating surveys, adding questions, managing answers, and checking feedback responses feels simple during daily use. I also like that features like response collection, statistics, device support, and multiple survey handling help me manage different health and nutrition feedback activities from one place without making the process complicated.

Another useful thing for me is that collecting feedback responses and reviewing survey answers feels more manageable during busy schedules. Checking response statistics and feedback reports also helps while reviewing healthcare and educational activities during regular work. Managing surveys, devices, answers, and feedback tracking feels comfortable during normal work. Performance has also been smooth during regular use. Overall, inBook fits naturally into my healthcare and feedback collection work and helps me handle diet, lifestyle, and health related survey activities in a more practical and manageable way. Review collected by and hosted on G2.com.

While managing multiple surveys, devices, and responses together, some sections can feel a little detailed during regular use because many options stay visible at the same time. I also feel that a few survey layout and customization settings could be slightly more flexible for organizing different feedback activities in a more personalized way. The platform works properly overall, though first-time navigation can take a little time while understanding how surveys, devices, answers, and statistics are connected inside the dashboard. Review collected by and hosted on G2.com.

The best thing about this platform its very easy to set up and use for collecting quick customer feedback through a tablet-based survey. Also, their survey format is very simple for customers to answer in a very engaging manner, so it helps us to capture responses without making the process too complex or lengthier. I also like how it works offline, which is very useful for businesses when it runs low on Internet connectivity or instability. Dashboard is also very helpful in consolidating review feedback, statistics and device-level survey responses all under a single place. Review collected by and hosted on G2.com.

This product is useful, but the overall interface and website feels bit simple when compared with other modern survey and customer experience platforms out there. It may also not be the best fit for advanced-level survey logic tools, deep analytics or highly customised reporting. Also, businesses looking for broader CX workflow, CRM integration or even advanced level automation, this platform may feel bit limited. Review collected by and hosted on G2.com.

What I like most is how simple it makes day-to-day bookkeeping without making me feel like I need an accounting background. The dashboard gives a clear picture of income, expenses, and pending payments without being overwhelming. I also find the invoice creation feature really practical—it’s quick to customize and send, and I can track whether clients have viewed or paid it, which helps me stay on top of things. Review collected by and hosted on G2.com.

One thing I’ve noticed is that it can feel a bit limited when you try to go beyond basic bookkeeping. For example, generating more detailed financial reports or customizing them the way I want isn’t always straightforward. Also, the mobile experience could be smoother—sometimes it feels like certain features are easier to access on desktop than on the app. Review collected by and hosted on G2.com.

I like inbook for its unique offline survey functionality combined with robust conditional branching and instant alerting. The offline kiosk mode is crucial for capturing feedback at locations with unstable Wi-Fi, ensuring no feedback is lost as data syncs automatically once connectivity resumes. I find the flexible branching logic perfect for segmenting user feedback, making CX analysis more efficient with tailored follow-up paths based on specific product pain points. The real-time alert system is invaluable, notifying my team immediately of low NPS scores or negative comments, allowing us to address issues promptly and reduce customer churn. Lastly, the clean, segmented reporting dashboard simplifies trend analysis and presentation preparation with easy filtering and export options. inbook offers practical, on-site feedback capture without the complexity, making it well-suited for our small to mid-sized team. Review collected by and hosted on G2.com.

The platform’s asset customization for survey branding is very restricted. When I build questionnaires for different product lines—wireless earbuds, smart wearables, and home sensor kits—I want to embed unique product renderings, branded device photos, and custom brand color schemes for each survey flow. However, inbook caps the file size for uploaded images and automatically compresses visuals, making high-resolution product shots look blurry on retail tablet kiosks. There is also no centralized image library to store gadget imagery, so I have to reupload the same product photos every time I duplicate a survey template, which wastes a lot of repetitive effort. It also lacks editable custom header/footer blocks that apply globally across all active surveys, forcing me to adjust branding one template at a time whenever we refresh our device marketing visuals. Review collected by and hosted on G2.com.

I use inbook to collect feedback from customers, and it makes it easy to gather and analyze feedback in real-time. I like that it is easy to use, and the offline functionality works well. Inbook saves the reviews on the tablet, and we can sync them later when the internet is connected. Its user-friendly interface helped us set up inbook easily. Review collected by and hosted on G2.com.

Hardware dependency doesn’t work well; it requires tablets to be placed at the location. Review collected by and hosted on G2.com.

It helped me build a strong network around my technology, and it also supported me with opinion-based answers with surveys feature while I was exploring new ideas. Review collected by and hosted on G2.com.

The user interface is too simple, and it makes it hard to explore and find new options. Review collected by and hosted on G2.com.

I like inbook whenever I am asked to complete some surveys at work. Review collected by and hosted on G2.com.

I am concerned that the comments are not secure enough, which could potentially lead to repercussions. Review collected by and hosted on G2.com.

It is a good tool to get customer reviews and feedbacks via surveys. Review collected by and hosted on G2.com.

Nothing. I'm happy with it so far and will continue using it. Review collected by and hosted on G2.com.

Good. This is best. This software is very helpful in the workplace Review collected by and hosted on G2.com.

Nothing.Good. This is best. This software is very helpful in the workplace Review collected by and hosted on G2.com.

It makes it simple for you to develop interactive survey forms and it gives you a number of tools to make eye-catching and captivating survey forms. Review collected by and hosted on G2.com.

Nothing as of now since everything is going good Review collected by and hosted on G2.com.