--- title: inbook Reviews meta_title: 'inbook Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how inbook works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 22 scale: '5' date_modified: '2026-06-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # inbook Reviews **Vendor:** inbook **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 22 ## About inbook inBook — Mobile Offline Forms / Kiosk Survey App. Place a tablet inside your shop and collect customer feedback to fix flaws, increase loyalty and increase sales. Monitor the quality of service. Receive feedback in real-time from people who have just used your service. They have a story to tell you about the quality of service in your business. Works where your customers are. You can collect reviews anywhere: at airports, restaurants, shops, hospitals, hotels and many other places. Easy to set up: 1. Create survey 2. Install the app on your iPad or Android \* 3. Conduct your survey in person or using a stand Features: - Response analytics - Access for all employees - Email and Telegram notifications - Export answers in Excel and statistics in PDF - Works without internet ## inbook Pros & Cons **What users like:** - Users find the **helpful nature** of Inbook essential for enhancing their workplace productivity and efficiency. (1 reviews) ## inbook Reviews ### 1. Survey Response Tracking and Feedback Handling Feel More Smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about inbook?** What I like best about inBook is that it helps me collect and manage diet and health related feedback more comfortably during regular work. I work as a Dietician & Nutritionist and also create health education content for social media, so I regularly use it for diet follow-up surveys, healthy routine feedback, weight management responses, and healthcare awareness related activities. Creating surveys, adding questions, managing answers, and checking feedback responses feels simple during daily use. I also like that features like response collection, statistics, device support, and multiple survey handling help me manage different health and nutrition feedback activities from one place without making the process complicated. Another useful thing for me is that collecting feedback responses and reviewing survey answers feels more manageable during busy schedules. Checking response statistics and feedback reports also helps while reviewing healthcare and educational activities during regular work. Managing surveys, devices, answers, and feedback tracking feels comfortable during normal work. Performance has also been smooth during regular use. Overall, inBook fits naturally into my healthcare and feedback collection work and helps me handle diet, lifestyle, and health related survey activities in a more practical and manageable way. **What do you dislike about inbook?** While managing multiple surveys, devices, and responses together, some sections can feel a little detailed during regular use because many options stay visible at the same time. I also feel that a few survey layout and customization settings could be slightly more flexible for organizing different feedback activities in a more personalized way. The platform works properly overall, though first-time navigation can take a little time while understanding how surveys, devices, answers, and statistics are connected inside the dashboard. **What problems is inbook solving and how is that benefiting you?** iInBook is helping me collect and manage healthcare and lifestyle related feedback more properly during regular work. Earlier, handling survey responses, feedback records, and follow-up answers from different activities used to take more time during busy schedules. Now it is easier to create surveys, collect responses, manage answers, and review feedback statistics from one place. Features like survey management, response tracking, device support, and statistics help me keep healthcare and educational feedback activities more properly arranged during daily work. Another benefit for me is that managing multiple feedback surveys together feels less confusing because responses, devices, answers, and reports stay connected inside one system. Overall, inBook helps me save time and makes healthcare and feedback collection work more comfortable during regular activities. ### 2. Easy-to-Use, Offline Tablet Surveys with a Helpful Feedback Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about inbook?** The best thing about this platform its very easy to set up and use for collecting quick customer feedback through a tablet-based survey. Also, their survey format is very simple for customers to answer in a very engaging manner, so it helps us to capture responses without making the process too complex or lengthier. I also like how it works offline, which is very useful for businesses when it runs low on Internet connectivity or instability. Dashboard is also very helpful in consolidating review feedback, statistics and device-level survey responses all under a single place. **What do you dislike about inbook?** This product is useful, but the overall interface and website feels bit simple when compared with other modern survey and customer experience platforms out there. It may also not be the best fit for advanced-level survey logic tools, deep analytics or highly customised reporting. Also, businesses looking for broader CX workflow, CRM integration or even advanced level automation, this platform may feel bit limited. **What problems is inbook solving and how is that benefiting you?** This platform helps us by solving the problem of collecting real-time customer feedback directly at the website or POS level. Instead of waiting for customers to fill out long online forms, this platform helps us to capture quick responses immediately after the experience. This platform also helps us by identifying service issues faster, tracking customer certification, an improved overall customer experience decisions. Perform specifically is very useful for location and site audit kind of customer survey. ### 3. Simple, Stress-Free Bookkeeping with a Clear Dashboard and Practical Invoicing **Rating:** 5.0/5.0 stars **Reviewed by:** kirthana j. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about inbook?** What I like most is how simple it makes day-to-day bookkeeping without making me feel like I need an accounting background. The dashboard gives a clear picture of income, expenses, and pending payments without being overwhelming. I also find the invoice creation feature really practical—it’s quick to customize and send, and I can track whether clients have viewed or paid it, which helps me stay on top of things. **What do you dislike about inbook?** One thing I’ve noticed is that it can feel a bit limited when you try to go beyond basic bookkeeping. For example, generating more detailed financial reports or customizing them the way I want isn’t always straightforward. Also, the mobile experience could be smoother—sometimes it feels like certain features are easier to access on desktop than on the app. **What problems is inbook solving and how is that benefiting you?** Earlier, I used to manage my finances in spreadsheets, which got messy very quickly—especially when tracking payments and expenses together. With Inbook, everything is in one place, and I don’t have to manually calculate totals or worry about missing entries. It’s helped me stay more organized, reduced small errors, and given me better visibility into my cash flow. Overall, it saves me time and gives me more confidence when handling financial data, especially during month-end reviews. ### 4. Robust Offline Feedback Tool with Room for Customization Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about inbook?** I like inbook for its unique offline survey functionality combined with robust conditional branching and instant alerting. The offline kiosk mode is crucial for capturing feedback at locations with unstable Wi-Fi, ensuring no feedback is lost as data syncs automatically once connectivity resumes. I find the flexible branching logic perfect for segmenting user feedback, making CX analysis more efficient with tailored follow-up paths based on specific product pain points. The real-time alert system is invaluable, notifying my team immediately of low NPS scores or negative comments, allowing us to address issues promptly and reduce customer churn. Lastly, the clean, segmented reporting dashboard simplifies trend analysis and presentation preparation with easy filtering and export options. inbook offers practical, on-site feedback capture without the complexity, making it well-suited for our small to mid-sized team. **What do you dislike about inbook?** The platform’s asset customization for survey branding is very restricted. When I build questionnaires for different product lines—wireless earbuds, smart wearables, and home sensor kits—I want to embed unique product renderings, branded device photos, and custom brand color schemes for each survey flow. However, inbook caps the file size for uploaded images and automatically compresses visuals, making high-resolution product shots look blurry on retail tablet kiosks. There is also no centralized image library to store gadget imagery, so I have to reupload the same product photos every time I duplicate a survey template, which wastes a lot of repetitive effort. It also lacks editable custom header/footer blocks that apply globally across all active surveys, forcing me to adjust branding one template at a time whenever we refresh our device marketing visuals. **What problems is inbook solving and how is that benefiting you?** I rely on inbook for real-time user feedback, NPS tracking, and optimizing our CX strategy. Its offline survey capabilities, branching logic, and instant alerts boost feedback accuracy and swift issue resolution, enhancing our CX operations. ### 5. Exceptional Offline Functionality, Needs Better Branding **Rating:** 3.5/5.0 stars **Reviewed by:** Bonneau R. | Content & Newsletter Manager, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about inbook?** I really like inBook for its outstanding offline functionality, perfect for collecting data in low-connectivity areas. I appreciate how it seamlessly syncs once internet access is available, which is crucial for our field operations. It's incredibly easy to set up surveys and forms, allowing quick deployment without needing IT support. The straightforward and intuitive interface makes it simple for both our team and participants. The kiosk mode is quick and stable, effectively locking the tablet to prevent any unauthorized access or accidental exits, which is essential for public area setups. Also, the initial setup process was extremely easy and straightforward compared to other enterprise tools. **What do you dislike about inbook?** I don't like the limited customization and branding options in inBook. We can't add our own logo, adjust colors deeply, or match the design fully to our corporate identity. For official customer-facing surveys, it looks less professional than tools that support full white-labeling. I wish we could fully remove inBook's branding from public kiosk surveys and have a large, clear area for our company logo at the top of the form or on the welcome screen. **What problems is inbook solving and how is that benefiting you?** I use inBook for efficient offline data collection and quick feedback surveys. It solves unreliable data collection in offline environments and replaces inconsistent paper forms, reducing errors and administrative work. It's perfect for onsite service evaluations and field data capture, syncing automatically when back online. ### 6. User-Friendly Feedback Collection with Offline Capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Amit K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about inbook?** I use inbook to collect feedback from customers, and it makes it easy to gather and analyze feedback in real-time. I like that it is easy to use, and the offline functionality works well. Inbook saves the reviews on the tablet, and we can sync them later when the internet is connected. Its user-friendly interface helped us set up inbook easily. **What do you dislike about inbook?** Hardware dependency doesn’t work well; it requires tablets to be placed at the location. **What problems is inbook solving and how is that benefiting you?** I use inbook to collect customer feedback easily and analyze it in real time. It also saves reviews offline on tablets, which we can sync later. ### 7. Built a Strong Tech Network and Validated Ideas with Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Bhargav T. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about inbook?** It helped me build a strong network around my technology, and it also supported me with opinion-based answers with surveys feature while I was exploring new ideas. **What do you dislike about inbook?** The user interface is too simple, and it makes it hard to explore and find new options. **What problems is inbook solving and how is that benefiting you?** Professional connections with a genuine approach. ### 8. Inbook Makes Workplace Surveys Easy and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Florence N. | Contract Technical Writer, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about inbook?** I like inbook whenever I am asked to complete some surveys at work. **What do you dislike about inbook?** I am concerned that the comments are not secure enough, which could potentially lead to repercussions. **What problems is inbook solving and how is that benefiting you?** I don't run a business that requires this feature, but I appreciate how easy it is to use. ### 9. Good tool/app to set surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Dhilip K. | Sr. Executive - Customer Success and Social Media, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about inbook?** It is a good tool to get customer reviews and feedbacks via surveys. **What do you dislike about inbook?** Nothing. I'm happy with it so far and will continue using it. **What problems is inbook solving and how is that benefiting you?** It helps tractor the responses on a real times basis thus enables me taking quick descisions. ### 10. Software Review **Rating:** 5.0/5.0 stars **Reviewed by:** Rehan A. | Book Keeper Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about inbook?** Good. This is best. This software is very helpful in the workplace **What do you dislike about inbook?** Nothing.Good. This is best. This software is very helpful in the workplace **What problems is inbook solving and how is that benefiting you?** This is Good Software for Bussiness Work ### 11. Review of inbook based on personal experience **Rating:** 4.0/5.0 stars **Reviewed by:** Lekhashree H. | AI Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2024 **What do you like best about inbook?** It makes it simple for you to develop interactive survey forms and it gives you a number of tools to make eye-catching and captivating survey forms. **What do you dislike about inbook?** Nothing as of now since everything is going good **What problems is inbook solving and how is that benefiting you?** We could easily design visually appealing survey forms. It assisted us in raising client happiness and service quality. ### 12. Great Survey Cunducting App **Rating:** 4.0/5.0 stars **Reviewed by:** Manish R. | Functional Tester, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about inbook?** With the help of inbook application, I can create surveys which helps me a lot to gather data for my project from different users like Names, Contact detail, Type of device they use and etc. I can analyze data and export it to Excel sheets after that I can send notifications to surveyers according to their need. **What do you dislike about inbook?** At a glance, I have difficulties understanding the functionality of the Inbook website and Android application but after watching the tutorial it is fine now. **What problems is inbook solving and how is that benefiting you?** inbook solve my problems to gather data from user and after gating data in the proper manner I sell service to them. ### 13. Real time feedback **Rating:** 4.5/5.0 stars **Reviewed by:** NILESH K. | UI/UX Functional Tester , Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about inbook?** inbook is easy to use provide simple UI, not getting difficulties in usage the first time and inbook is available on all platforms like Android, iOS, and Desktop **What do you dislike about inbook?** I'm searching on Google for Inbook there is not much information about this we need to search "inbook survey" **What problems is inbook solving and how is that benefiting you?** As I'm a UI, UX Functional software tester. I have to create a survey to take feedback from my client's inbook helped a lot to create my survey in simple steps and take real-time feedback from my clients. ### 14. Best platform to use in this field **Rating:** 5.0/5.0 stars **Reviewed by:** Aman V. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about inbook?** I have been using this for last 2 years, and I am totally satisfied with the product I felt it was easy to use and easy to install. Apart from that, I feel it is very safe and advanced to use this platform must use for startups, also its customer support is great. **What do you dislike about inbook?** It's a little bit costly but everything else it okay **What problems is inbook solving and how is that benefiting you?** it help me to maintain my leads and clients data which help me to grow my business, ### 15. Best in industry for Professional Survey. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek K. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about inbook?** I found it most useful for Creating or conducting Professional Survey in Mass and it's always give me Quality Respone Junk free. **What do you dislike about inbook?** it's Cost is much Higher in Industry if its will be more cost Effective. **What problems is inbook solving and how is that benefiting you?** it's help me for Doing mass Research and output of Research help me out to make decision where My Product or service will run in market or not ### 16. Decent survey solution for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Vishnu Y. | Project incharge, Warehousing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about inbook?** 1) It helps you to create interactive survey forms easily. 2) It provides you various tools to create attractive and catchy survey forms. 3) It supports windows, Android, MacOs etc. **What do you dislike about inbook?** We didn't faced any issue with it till now. **What problems is inbook solving and how is that benefiting you?** 1) We able to create catchy survey forms easily. 2) We able to get instant feedback from our customer for our services. It helped us to improve our services and customer satisfaction. ### 17. Critical Analysis: A Comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj M. | Senior Off Page SEO Specilist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about inbook?** Specificity: "inbook" citations allow you to reference a specific chapter or section of a book, which can be particularly useful when you want to direct readers to a particular piece of information within a larger work. **What do you dislike about inbook?** Complex Formatting: Properly formatting "inbook" citations can be more challenging than standard book or journal article citations. **What problems is inbook solving and how is that benefiting you?** Mostly Precise Attribution: In academic writing, it is crucial to give proper credit to the original authors or contributors of specific chapters or sections within a book. ### 18. Awesome Survey App **Rating:** 5.0/5.0 stars **Reviewed by:** Denzil H. | Recruitment Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about inbook?** I am able to reach my customers and candidate anywhere with easy simple to use platform. **What do you dislike about inbook?** There aren't much downsides to using this app. I do believe however; that more can be done to improve it's survey collection compilation. **What problems is inbook solving and how is that benefiting you?** It helps to get feedback from our canididates and customers about our Recruiters and our processes. With their feedback, we improve our processes and coach/ retrain our recruiters. ### 19. Inbook surveys fuel experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about inbook?** Inbook surveys fuel experience of our employees in terms of productivity and process efficiency **What do you dislike about inbook?** Could be more intuitive and communicate more **What problems is inbook solving and how is that benefiting you?** get user feedbacks ### 20. Inbook pros and cons **Rating:** 5.0/5.0 stars **Reviewed by:** taelor m. | Licensed Massage Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about inbook?** Easy interface, very user friendly for anyone logging in the first time. **What do you dislike about inbook?** This program can be tricky to learn right from the start. Some things are a little confusing in the beginning but not too difficult that a user can't figure it out. **What problems is inbook solving and how is that benefiting you?** I'm solving any and all problems with my business with I book. I appreciate the benefits my customers receive after having used this program. I'm able to efficiently handle customers quickly. ### 21. Tablet feedback / Feedback system **Rating:** 4.0/5.0 stars **Reviewed by:** Waseem Z. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2019 **What do you like best about inbook?** Well yes its easy to use you can go make your survey and then let other people run it. It's a very professional tool a organization can use. I would love to recommend inbook to those who needs services like this **What do you dislike about inbook?** The price is a bit too high like almost 20$ for 1 device for 1 month. I think it should be a little lower otherwise it is as good as it seem **Recommendations to others considering inbook:** Its all right and good but you guys should consider your price again **What problems is inbook solving and how is that benefiting you?** Conducting Apps Survey but mostly its for our employees. It is easy to just provide them the link and get the results. ### 22. Great tool for work and management and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Eric H. | Head of Technology Scouting, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2019 **What do you like best about inbook?** Everything was great and the team was awesome. It was cool to use the tool **What do you dislike about inbook?** Nothing at all it was perfect and was great to use for all of our teams **Recommendations to others considering inbook:** nothing at all great awesome super! **What problems is inbook solving and how is that benefiting you?** Cost-saving and time with our team as we are really busy and it helps clean up wasted time ## inbook Discussions - [What is inbook used for?](https://www.g2.com/discussions/what-is-inbook-used-for) - [View inbook pricing details and edition comparison](https://www.g2.com/products/inbook/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+18%3A11%3A51+-0500&secure%5Bsession_id%5D=f30cddbf-21c8-4261-aa25-7e60b610b6ba&secure%5Btoken%5D=5e9e5b22f7a969e6825eed51050c898086c325421640479d02f7e056a16a1eee&format=llm_user) ## inbook Features **Survey Management** - Survey Builder - Question Types **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support **Survey Insights** - Reporting & Analytics - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top inbook Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,209 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,604 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,212 reviews)