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USU

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51 reviews
  • 4 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2000
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USU

51 reviews

USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management

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USU Software Asset Management

0 reviews

delivers 100% license visibility across hybrid environments, covering on-prem vendors and BYOL in the cloud. Enterprises reduce costs by up to 30% through removal or downgrading of unused licenses and stay audit-ready with accurate usage and entitlement insights. Our scalable, enterprise-ready platform offers automation, optimization and decision support, interactive dashboards and full digital sovereignty — hosted in the USU cloud, customer cloud or on-prem.

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USU SaaS Management

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USU SaaS Management gives global enterprises full control over their SaaS and shadow IT. End-to-end discovery, broad integrations and powerful automation provide near real-time usage visibility, cost allocation and forecasting. With enterprise-grade license and renewal management plus benchmarking, ITAM and FinOps teams can optimize spend and strengthen governance in one centralized platform.

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USU FinOps

0 reviews

Cloud optimization software like USU FinOps help you understand your cloud spend and find real savings. Use Virtual Tags to easily set up complex business rules and allocate costs exactly where they belong. As your software and solutions partner, we’ll help you build a strong, end-to-end FinOps strategy that fits your business needs.

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38
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USU Reviews

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Star Rating
38
11
1
1
0
Verified User in Government Relations
UG
Verified User in Government Relations
06/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

An efficient SAM tool for everyone

|USU
Their SAM tool is helping us manage our hardware and software assets throughout their lifecycles, from deployment through retirement. The reporting and analytical features are especially useful, enabling us to be proactive in managing our capital assets.
Shaffir  U.
SU
Shaffir U.
06/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

USU Knowledge Base Installation

|USU
Building on what I mentioned before, I've also been impressed by how intuitive the USU interface is for content updates — the template structure makes it easy for the team to stay consistent without needing technical support for every change. I also appreciate the flexibility it gives us to scale our knowledge base as our needs evolve, without significant additional overhead
TP
Teshassana p.
06/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User Friendly

|USU
Im able to add embedded PDFs and videos.

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HQ Location:
Boston, MA

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What is USU?

USU is a leading provider of software and services for IT and knowledge management, specializing in solutions that enhance efficiency and optimize processes. The company offers a range of products designed to support IT service management, software asset management, and analytics. With a focus on delivering innovative technology solutions, USU Solutions helps organizations improve their operational performance and achieve digital transformation. For more information, visit their website at https://www.usu.com.

Details

Year Founded
2000
Ownership
ETR: OSP2
Website
www.usu.com