--- title: AssetSonar Reviews meta_title: 'AssetSonar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how AssetSonar works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 86 scale: '5' date_modified: '2026-10-02' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # AssetSonar Reviews **Vendor:** EZO **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 86 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About AssetSonar AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools. AssetSonar is built for IT managers, IT asset managers, service desk managers, IT directors, and CIOs, and is also used by procurement, finance, and security teams. The platform is built on the AssetSonar IT Graph, which connects assets with users, software, licenses, tickets, contracts, service activity, and lifecycle history. This shared context lets IT teams reduce manual work, control spend, resolve requests faster, and stay audit-ready. AssetSonar handles hardware asset management with agent-based and integration-based asset discovery, hardware lifecycle tracking, custody management, deployment and assignment, inventory management across stockrooms and offices, service and warranty records, and physical and digital audits. The AssetSonar mobile app lets technicians scan assets, update records, verify custody, and run audits from the field. For software asset management, AssetSonar discovers installed and SaaS applications across devices, users, identity systems, and browsers. It normalizes software records, surfaces shadow IT, governs license entitlements, reclaims unused or underused seats, and tracks renewal dates, vendors, and costs so IT and finance can review usage before renewals lock in spend. AssetSonar's native IT service management connects incident, request, problem, and change management with a service catalog, self-service portal, knowledge base, and SLA management, each linked to live asset, software, and user context. Requests can be captured across multiple intake channels, routed automatically, and escalated to keep service commitments visible. Patch management in AssetSonar detects vulnerable software across Windows, macOS, and Linux devices, prioritizes risk, schedules and deploys patches, and tracks remediation progress through dashboards and KPIs. A workflow automation engine lets teams build rule-based, multi-step workflows for service routing, approvals, employee onboarding and offboarding, license revocation, asset check-in, and cross-tool app actions, reducing manual follow-up. AssetSonar's built-in CMDB maps configuration items and their relationships in a visual dependency graph, links tickets to affected systems as configuration items, and supports better change and incident decisions. Zoe, AssetSonar's AI Copilot, uses context from assets, tickets, software, knowledge, and workflows to summarize tickets, draft technician replies, suggest fields, route and assign tickets, diagnose issues, and surface the next best action. AssetSonar integrates with the systems IT teams already run, including identity and endpoint management tools such as Okta, Microsoft Entra ID, JumpCloud, Microsoft Intune, Jamf Pro, Kandji, Microsoft SCCM, Cisco Meraki, Mosyle Manager, and Apple Business Manager; service desks such as Zendesk and Jira Service Management; SaaS applications such as Microsoft 365, Adobe, Slack, Zoom, GitHub, and Asana; procurement and warranty sources such as Dell, Lenovo, HP, CDW, and Apple; and collaboration tools such as Microsoft Teams, OneDrive, and Dropbox. AssetSonar is priced per asset across ITAM, ITSM (which includes ITAM), and an Advanced SAM add-on, with a 7-day free trial and no credit card required. It is hosted on Amazon Web Services, and EZO's stated security and compliance portfolio includes SOC 2 Type 2, ISO/IEC 27001, CSA STAR Level 1, and TX-RAMP Levels 1 and 2. Organizations use AssetSonar to replace spreadsheets with an audit-ready source of truth for IT asset discovery, employee onboarding and offboarding, license reclamation, IT compliance and audits, procurement, and IT asset reporting. ## AssetSonar Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **robust asset management features** of AssetSonar, enhancing IT management and providing great value. (21 reviews) - Users commend the **ease of use** in AssetSonar, which simplifies asset management and enhances departmental efficiency. (17 reviews) - Users appreciate the **high product quality** of AssetSonar, noting its robust features and superior integrations. (9 reviews) - Users value the **seamless integrations** of AssetSonar, enhancing their experience with other tools like Zendesk and Google Sheets. (7 reviews) - Users value the **responsive customer support** of AssetSonar, enhancing their positive experience with the software. (6 reviews) - Users value the **efficiency** of AssetSonar in managing and tracking assets effortlessly across various locations. (6 reviews) - Users appreciate the **simple and intuitive dashboards** of AssetSonar, enhancing their asset management experience significantly. (6 reviews) - Users appreciate the **efficient tracking** capabilities of AssetSonar, enabling quick management and reporting of assets. (6 reviews) - Centralized Management (4 reviews) - Customizability (4 reviews) **What users dislike:** - Users struggle with **filtering issues** , finding it complicated and time-consuming to pull necessary reports in AssetSonar. (5 reviews) - Users note the **limited customization** options in AssetSonar compared to competitors, impacting tailored workflows and reporting. (5 reviews) - Users find the **complexity of the user interface** overwhelming at first, requiring training and extra effort to navigate. (4 reviews) - Users find the **costs for AssetSonar prohibitively high** , especially for small teams and growing feature needs. (4 reviews) - Users face **inadequate reporting** capabilities in AssetSonar, making data extraction and filtering an uncomfortable and time-consuming process. (4 reviews) - Users experience **integration issues** with AssetSonar, leading to delays and a more complicated setup process. (4 reviews) - Users find **limited features** in AssetSonar, particularly in customization and mobile app functionality compared to competitors. (4 reviews) - Users report a significant **learning curve** with AssetSonar, making initial data input challenging and sometimes confusing. (3 reviews) - Users are disappointed by the **missing features** in AssetSonar, including bulk select and limited mobile capabilities. (3 reviews) - Poor Interface Design (3 reviews) ## AssetSonar Reviews ### 1. Assest Sonar Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | IS Support Technician, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2024 **What do you like best about AssetSonar?** I enjoy being able to quickly add stock when I order the items in. I can easily see what we have with a picture and how much of it we have in stock. **What do you dislike about AssetSonar?** I would like to have a notification set that when we get at or below a certain amount for an item, we get an email notification that we need to order more. **What problems is AssetSonar solving and how is that benefiting you?** We are able to keep a better track of the products we have, and which department is taking them and who to charge it to. ### 2. So easy a caveman could use it **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly L. | Certified Healthcare Simulation Operation Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** I like how easy it is to request items and saving groups of items for repeat orders. **What do you dislike about AssetSonar?** That we didn't use this program sooner. Before we just used excel. **What problems is AssetSonar solving and how is that benefiting you?** It solves tracking and manual entry of numerous items. ### 3. Good asset to manage and track hardware/software assets throughout their lifecycle **Rating:** 4.0/5.0 stars **Reviewed by:** Maria Helena P. | Head of Marketing Operations, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 16, 2024 **What do you like best about AssetSonar?** AssetSonar is especially useful for organizations looking to optimize IT operations, improve compliance, and reduce costs through centralized asset tracking and management **What do you dislike about AssetSonar?** Pricing can be challenging as the needs or features to consider increase / grow **What problems is AssetSonar solving and how is that benefiting you?** Keeping track of the IT equipments and centralizong information so the whole team knows the status of every equipment. ### 4. A must have product **Rating:** 5.0/5.0 stars **Reviewed by:** Francois T. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 15, 2024 **What do you like best about AssetSonar?** AssetSonar is a invaluable product for asset tracking and billing purposes. It is also invaluable as there is a return date for assets that are leaving the store room for temporary use off-site. I can track all assets and assign them to any location such as a client site, user or even the Data centre. Warranty start and end dates can also be added with an abundance of information. **What do you dislike about AssetSonar?** Nothing. This product serves all our needs and simplifies asset tracking. **What problems is AssetSonar solving and how is that benefiting you?** Tracking and the ability to easily automate our billing system. ### 5. Efficient and User-Friendly Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vladislav B. | IT manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 19, 2024 **What do you like best about AssetSonar?** Asset Sonar is easy to use and has streamlined our asset tracking. The customizable dashboard is a great feature. **What do you dislike about AssetSonar?** There was a bit of a learning curve at first **What problems is AssetSonar solving and how is that benefiting you?** It has centralized our inventory, making asset tracking and reservations much simpler, which boosts our efficiency ### 6. AssetSonar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 28, 2024 **What do you like best about AssetSonar?** I like AssetSonar's Jamf integration feature. The simple and intuitive user and asset dashboards are helpful as well. **What do you dislike about AssetSonar?** I have nothing to dislike about AssestSonar at this time. **What problems is AssetSonar solving and how is that benefiting you?** As a comprehensive yet simple to use asset management system and auditing platform. ### 7. Good asset data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** Good asset tracking platform. easy and freiendly interference. **What do you dislike about AssetSonar?** There is no bulk select and retires the assets. Need to do manulally every single one **What problems is AssetSonar solving and how is that benefiting you?** need to impromore more smarter ways to complete tasks ### 8. It is easy to use and follow up or update this app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 22, 2024 **What do you like best about AssetSonar?** That is useful and can make our life easier! **What do you dislike about AssetSonar?** I have not found anything that I dislike so far. **What problems is AssetSonar solving and how is that benefiting you?** That it makes the keeping our equipment easy to manage and keep track of. ### 9. This is an excellent combination of extensive and simple!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Chinthaka J. | Information Technology Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 22, 2024 **What do you like best about AssetSonar?** AssetSonar is simple to use, has ease of implementation and comes in handy with many features **What do you dislike about AssetSonar?** Takes a bit of time to go through the initial setup which will not be handy for basic users **What problems is AssetSonar solving and how is that benefiting you?** Lets you configure SSO and integration with active directory for realtime sync ### 10. AssetSonar **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 29, 2023 **What do you like best about AssetSonar?** We use AssetSonar to keep track of all of the equipment given out to our company and it works very well. It's very easy to check out equipment to a user and keep track of who has it and what office it is located at. The charts are pretty easy to read and adding new users to keep track of is very straightforward. It took a bit to integrate and implement it in to our current system, but since the change over it has been very consistent. I also like the daily update emails letting us know what assets have been checked out/in as many members of the IT staff use it. **What do you dislike about AssetSonar?** My only dislike that I can think of is that sometimes it takes a while for stock to update when it has been added to Jamf **What problems is AssetSonar solving and how is that benefiting you?** We have three different office locations and seven more independent locations that we provide equipment to within our company, so it can be very difficult to keep track of everything we have sent out. AssetSonar made it easy by allowing us to keep track of everything in one place. **Official Response from Palwashae Azhar:** > Thank you for sharing your experience and for highlighting the platform’s ability to track equipment across multiple locations. We appreciate your note regarding occasional delays in stock updates from external systems such as Jamf. Synchronization timing can depend on integration settings, and our support team would be happy to review this with you if needed. ### 11. Easy to use and intuitive interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** * Easy to use * Organized * Reach, a lot of features exist **What do you dislike about AssetSonar?** * Responsivness after clicking the side menu on the left is a bit slow * Fonts are very small * UI gives a very dark feeling **What problems is AssetSonar solving and how is that benefiting you?** Tracking assets Serial numbers ### 12. Hope Asset Sonar will reduce the time spent by the IT department on company assets accounting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 07, 2024 **What do you like best about AssetSonar?** We've just started implementing Asset Sonar in our company and we are impressed with its integration with the other IT systems we already use. **What do you dislike about AssetSonar?** Poor Dashboard, lacking infographics and tools for manual configuration. **What problems is AssetSonar solving and how is that benefiting you?** Laptops Management ### 13. Informative and encouraging **Rating:** 4.0/5.0 stars **Reviewed by:** ALbert C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 27, 2024 **What do you like best about AssetSonar?** ease of use, manual entering of inventory is quick and easy, like the cloning feature **What do you dislike about AssetSonar?** not so much a dislike but so far we haven't been able to take advantage of updating inventory from our network. This is an issue currently being worked on but once this is resolved...this would be a pretty solid product **What problems is AssetSonar solving and how is that benefiting you?** Unable to pull inventory from network using the assetsonar agent. This would greatly increase our ability to monitor and keep track of devices on our network ### 14. Asset Sonar Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2024 **What do you like best about AssetSonar?** Asset Sonar has helped my company manage over 2000 Assets and provides me an easy way within minutes to provide Reports to the business. Customer Support is outstanding and prompt. We use the Application on a daily basis to track Assets and stock. It was fairly easy to implement our existing Assets into the Application. **What do you dislike about AssetSonar?** Least helpful for our business is the Inventory module, which doesn't apply to our business. **What problems is AssetSonar solving and how is that benefiting you?** We asked for a feature enhancement that the AS Dev team is implementing. ### 15. Awesome tool to track up your assets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 28, 2024 **What do you like best about AssetSonar?** AssetSonar is a great solution to keep track of our company assets, keeping all data in one place. It's very easy to use and provides nice dashboards to look at the data. **What do you dislike about AssetSonar?** User experience could be improved (switching between assets, when checking details, for example) **What problems is AssetSonar solving and how is that benefiting you?** My company uses AssetSonar to track which assets are assigned to who, and me, as a user, have an easy way to check what devices are assigned to me and their details, when I need to contact support, for example ### 16. Easy to setup and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 20, 2024 **What do you like best about AssetSonar?** It is extremely easy to setup for users. My company has already used it to manage the non-personal work computers that the company has. **What do you dislike about AssetSonar?** I did not experience any downsides using AssetSonar. **What problems is AssetSonar solving and how is that benefiting you?** It helps to manage and locate all employee owned PCs. This is part of a push to become more cybersecure and get a higher safety certification in order to work with more clients. ### 17. AssetSonar is the Class Leading Asset Management Solution YOU NEED **Rating:** 4.5/5.0 stars **Reviewed by:** Jason R. | Director, IT Infrastructure and Operations, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 31, 2024 **What do you like best about AssetSonar?** Smooth and easy to navigate interface with all of the power under the hood you would expect from a best in breed product. Deployment was a breeze, and integration into our ITSM solution was seamless - you couldn't ask for an easier product to stand up. **What do you dislike about AssetSonar?** I'm a customization junkie - so I would always love to see more capabilities for custom fields and modifying where/how they are interacted with and displayed **What problems is AssetSonar solving and how is that benefiting you?** Accuracy in reporting and data! Being able to accurately and succinctly provide up-to-the-minute asset details is a godsend ### 18. Product is good for small inventory and simple processes, while it is becoming harder to use. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2024 **What do you like best about AssetSonar?** Simple deployment, responsive support... **What do you dislike about AssetSonar?** Pricing model, complex API integration, limitation of data model. **What problems is AssetSonar solving and how is that benefiting you?** The catalog is fairly nice. Software asset management lacks features such as recurring reminders and ability to share easily. **Official Response from Palwashae Azhar:** > Thank you for your feedback. We appreciate you highlighting the ease of deployment and support responsiveness. At the same time, we understand your concerns regarding pricing, API integration, and feature limitations. Feedback like this is extremely valuable as we continue evolving the platform. Our team would welcome the opportunity to better understand your use case and discuss potential solutions. ### 19. Controled Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Kwanda N. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 15, 2023 **What do you like best about AssetSonar?** The flexibility in the ability to transfer an asset to the technician that is fixing/preparing for the user. **What do you dislike about AssetSonar?** The interface may be more bolder for more visibility or the ability to change the theme and make it darker **What problems is AssetSonar solving and how is that benefiting you?** At times the asset is moved around without documentation and the ability to track its whereabouts. This is fixed by AssetSonar ### 20. Great tool for asset management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 18, 2024 **What do you like best about AssetSonar?** Ease of use and ability to capture important details on equipment **What do you dislike about AssetSonar?** does not work well with our Meraki firewalls. I would like to see this resolved so we can easily capture devices such as printers. **What problems is AssetSonar solving and how is that benefiting you?** In a business such as ours where we have multiple locations it simplifies being able to account for everything at your fingertips ### 21. Asset Sonar has every feature for asset tracking you need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 14, 2024 **What do you like best about AssetSonar?** Its very straight forward to use with a lot of features. **What do you dislike about AssetSonar?** The settings menu is sometimes unclear, but any difficulty I had with it was clarified through available documentation or through support. **What problems is AssetSonar solving and how is that benefiting you?** tracking our hardware assets, through manual updates and through the agent. ### 22. Overall, Pretty Good. Needs refinement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 27, 2023 **What do you like best about AssetSonar?** It manages assets well, and allows the creation of bundles. **What do you dislike about AssetSonar?** Their verification signatures aren't very good. When someone signs that they're taking an asset, it only logs their signature and doesn't log what they signed with it. So, basically, there's no way to prove that anyone signed anything of relevance. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar is allowing us to pivot from using an Excel sheet to manage our assets to a more controlled software for managing this with reporting capabilities, etc. ### 23. Lord of the asset softwares **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 08, 2024 **What do you like best about AssetSonar?** Simple UX and UI. Easy to find details. List of features. Google login - no need for password **What do you dislike about AssetSonar?** Dashboard can have more details, others things are just great. **What problems is AssetSonar solving and how is that benefiting you?** Maintaining list of assets assigned at one view. Digitisation at its best ### 24. Easy and Straightforward to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 01, 2024 **What do you like best about AssetSonar?** AssetSonar was very easy to navigate. The steps required in the process are intuitive and easy to follow. **What do you dislike about AssetSonar?** AssetSonar doesn't have any known issues at this time based on my user needs. **What problems is AssetSonar solving and how is that benefiting you?** Tracking assets for a large remote workforce ### 25. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel M. | Senior Network Engineer - System Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 16, 2023 **What do you like best about AssetSonar?** keeps our software and hardware in check **What do you dislike about AssetSonar?** doesn't sync properly with AzureAD (email vs username) **What problems is AssetSonar solving and how is that benefiting you?** we were managing software and hardware in about 100 spreadsheets. now it is all in one place and provides reports for our executive team. ### 26. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 31, 2024 **What do you like best about AssetSonar?** Easy to use, love the dashboard functions. **What do you dislike about AssetSonar?** Reports are a little more difficult to configure and get setup. Also wish summary emails could be customized more. **What problems is AssetSonar solving and how is that benefiting you?** Keeps track of all of our internet assets ### 27. Organization at its best! **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar S. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 11, 2023 **What do you like best about AssetSonar?** The checkout/check-in feature is super helpful! I love that you can also search for items by Asset number. Incredibly useful! **What do you dislike about AssetSonar?** It'd be nice if you could see the last time a device was seen online. Maybe there's an MDM integration feature? **What problems is AssetSonar solving and how is that benefiting you?** Organizing all our assets ### 28. Ease of use is the value in itself **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 29, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about AssetSonar?** Assignment and checking out of equipment is effortless. Our IT management team is having a much easier time with the user-friendly UI **What do you dislike about AssetSonar?** I wish we could integrate it into our Freshworks service desk for inventory **What problems is AssetSonar solving and how is that benefiting you?** warranty tracking, full asset information in the description, and the ability to notate ### 29. Highly recommend support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 08, 2023 **What do you like best about AssetSonar?** Super responsive and capable support. Very quick in implementing solution **What do you dislike about AssetSonar?** Slowliness of the dashboard. It's often super slow especially in the auto suggestion checkout page **What problems is AssetSonar solving and how is that benefiting you?** Implementation of auto checkout feature -> works super good and saves a lot of time bc there is no need for manual assignments
Minor problems I had with bulk updates in the portal ### 30. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Vincent S. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 11, 2023 **What do you like best about AssetSonar?** The search function is fast and accurate. **What do you dislike about AssetSonar?** I get too many assets checked out to me, wish there was an automatic process. **What problems is AssetSonar solving and how is that benefiting you?** Tracking how many PCs we have and who uses them. ### 31. Great Asset Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 25, 2023 **What do you like best about AssetSonar?** The migration process from our old asset system to AssetSonar was very fast and easy. We also love the customize report feature. **What do you dislike about AssetSonar?** We got everything we need. We have not run into any issues or needed tech support yet. **What problems is AssetSonar solving and how is that benefiting you?** Help keeping track of our Asset, Software, and license. Provide custom asset reports as needed. ### 32. Awesome Assets Management Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 19, 2023 **What do you like best about AssetSonar?** The agent synchronizes every day with the PCs to bring up new information. The site is optimized and never bugs. You can add X number of fields to customize your assets. **What do you dislike about AssetSonar?** Users can easily get lost. Color contrasts not strong enough. **What problems is AssetSonar solving and how is that benefiting you?** The ability to inventory all our IT equipment. ### 33. Have been using for a little more than a year now and has been helpful for tracking IT inventory. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 06, 2023 **What do you like best about AssetSonar?** Asset visibility. Easy to check asset status. **What do you dislike about AssetSonar?** Sometimes I feel like too many options and can be convaluted. **What problems is AssetSonar solving and how is that benefiting you?** The only issue is getting my users to use the product correctly. ### 34. Great program to keep track of items in your inventory **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 11, 2023 **What do you like best about AssetSonar?** The interface is easy to use and easy to navigate. The upside is being able to upload a lot of items in one go. **What do you dislike about AssetSonar?** Could use a little more customization on the fill in forms. **What problems is AssetSonar solving and how is that benefiting you?** Keeping track of software and asset subscription ### 35. Powerful and Intuitive IT Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa D. | Account Manager and Technical Recruiter at Workbridge Associates, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 14, 2020 **What do you like best about AssetSonar?** Deal with your equipment and programming resources across areas with its cloud-based IT resource the executives programming. Immediately set up a far reaching IT resource information base and concentrate your gadget the board utilizing its out-of-the-case incorporation's with Jamf Pro and Microsoft SCCM and Intune. AssetSonar gives you continuous status of your equipment's lifecycle, checkout, and administration needs. Our product resource the executives’ device offers a combined perspective on Cloud and On Premise programming introduced over the entirety of your IT gadgets. Appoint clients per seat to licenses, set alarms for permit reestablishments and installments, track permit usage designs, upgrade programming spend, and guarantee permit consistence at all times. The AssetSonar specialist makes it truly easy to put IT resource subtleties into the framework. We are ready to oversee IT resource lifecycles over our three primary areas. Makes it so natural to be composed and in control. Track IT stock and oversee stock quantities across areas and offices. Get ideal alarms to recharge IT stock at whatever point you hit least stock limits so you generally have enough stock nearby. Immediately set up an extensive IT resource information base and unify your gadget the executives utilizing the out-of-the-case mixes with Jamf Pro and Microsoft SCCM. **What do you dislike about AssetSonar?** There are not any worth mentioning cons of AssetSonar. Everything is according to the expectations. **What problems is AssetSonar solving and how is that benefiting you?** Track authority, area, and maintenance of all your equipment - from procurement to disposal. Pull up detailed hardware specifications for faster issue resolution and reduced downtime. Ensure license compliance, manage usage, and avoid vendor penalties and true-up costs by identifying cases of unlicensed tools. ### 36. Awesome ITAM Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 15, 2019 **What do you like best about AssetSonar?** The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things **What do you dislike about AssetSonar?** Not much. Only had one bug so far but it was resolved the same day, so I can't complain. **What problems is AssetSonar solving and how is that benefiting you?** We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations. - [View AssetSonar pricing details and edition comparison](https://www.g2.com/products/ezo-assetsonar/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-10-02+14%3A53%3A51+-0500&secure%5Bsession_id%5D=75f8eea2-8c03-4824-ab24-53d55cc7d4f8&secure%5Btoken%5D=68f8cc42bd638c3c41cb180ade6ef71b546eb0951590e3205132c901b5404319&format=llm_user) ## AssetSonar Features **Administration** - Asset Management - Reports & Analytics - IT Asset Management - Knowledge Management - Project Management - Service Level Agreement (SLA) Management - Task Management - Service Request Management - Release Management - Configuration Management - Ticket Management - Workflow Management - Problem Management - Incident Management - Contract/License Management - Support Ticket Management - Knowledge Base Management - Capacity Management - Availability Management - Inventory Management **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Functionality** - Software inventory and lifecycle management - License entitlement and usage management - Vendor management and compliance - Automated end user license provisioning - Approved app catalogue - Customized alerts **Agentic AI - Software Asset Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Service Desk** - Help Desk - Incident Reports - Process Workflow - Customizable Reports **Risk assessment** - Shadow IT detection - Software vulnerability assessment **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation - Real-Time Reporting **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Functionality** - Ticketing System - Alerting - Automation **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Resource Allocation & Planning - Multi-Language **Additional Functionality** - Prioritization - Service History - Client Portal - Customizable Forms - AI Copilot - API - Service Catalog - Real-Time Notifications - SSL Security - Activity Dashboard - Real-Time Monitoring - Generative AI - Surveys & Feedback - Drag & Drop - Self Service Portal - Alerts/Notifications - Automated Responses - Customizable Branding - Customizable Templates - Support Ticket Tracking - Automated Routing - Macros/Templated Responses - Collaboration Tools - Multi-Channel Communication - Reporting & Statistics - Customizable Fields - Activity Tracking - Search - Alerts/Escalation - Access Controls/Permissions - Dashboard Creation - Remote Access & Monitoring - Asset Tracking - Chat/Messaging - Approval Process Control - Audit Trail **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top AssetSonar Alternatives - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (778 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,991 reviews) - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) - 4.6/5.0 (1,257 reviews)