Best Professional Services Automation Software with Project Planning Capabilities

Reviewers frequently mention the user-friendly interface, ease of use, and the ability to customize invoices and reports as key benefits of BigTime. Reviewers experienced issues with the mobile app, occasional system crashes, and limitations in report customization and scheduling.

Reviewers like the ability to create custom reports, track resources, and the improvements in system updates that have increased team efficiency, as well as the platform's user-friendly nature and its ability to provide accurate financial results. Users reported issues with the outdated user interface, weak HubSpot integration, limited insights capabilities, slow performance with large datasets, lack of a mobile-friendly version, and difficulties in tracking timesheets effectively.

Reviewers frequently mention the platform's seamless integration with Salesforce, its ability to centralize project management, resource planning, and financials, and its robust resource management tools that optimize utilization by matching the right skills to each project. Reviewers noted that the platform is complex with a steep learning curve, certain workflows require too many steps, the interface can be less intuitive for new users, and the deployment process tends to be very lengthy.

Reviewers appreciate Scoro's ability to centralize various business operations, its robust reporting features, and its continuous updates and improvements, which include enhanced automation tools and a growing integration ecosystem. Users reported that Scoro's interface can be overwhelming and complicated for some, the initial setup and configuration can be complex, and the mobile version lacks some features present in the desktop version.

Users frequently mention the ease of use, the ability to automate timesheet entries, and the platform's robust data tracking and customization capabilities. Reviewers experienced issues with the reporting system being unintuitive, limitations in reporting capabilities for revenue forecasting, and some settings and features not being intuitive, requiring significant time to learn and navigate.

Users like the ease of use, implementation, and the ability to keep clients, projects, and tasks organized in one place, along with the integration with accounting software, Xero, and the ability to create retainers with invoices. Reviewers mentioned that the platform is expensive for small teams, has a steep learning curve, and can be complex and overwhelming, with some users wishing for more room for customization and finding the transition between old and new versions tricky.

Reviewers like Avaza's user-friendly interface, its ability to manage multiple projects, and its efficient time and expense tracking features, which provide a clear view of project progress and resource allocation. Reviewers noted some limitations with Avaza, including a lack of audit trail, difficulties in adding multiple users to a project, inability to import old payment records, and a desire for better integration with Microsoft 365 and Outlook.