# Avaza Reviews **Vendor:** Avaza Software **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 384 ## About Avaza Avaza provides an integrated suite of functionality for running your client-focused business. This includes Project Management & Collaboration, Team Chat, Resource Scheduling, Time Tracking, Expense Management, Quoting & Invoicing. Each of these modules can be used together or independently to suit a wide range of businesses. Avaza is particularly useful for consulting & professional services companies that need all these functions, and enjoy having a single source of truth & powerful reporting. Avaza is built in the cloud and available on any device. ## Avaza Pros & Cons **What users like:** - Users find Avaza's **ease of use** essential for collaboration and in-depth reporting, enhancing team management efficiency. (16 reviews) - Users appreciate the **effective time tracking** that provides valuable insights into team utilization and budgeting. (15 reviews) - Users appreciate the **world-class customer support** of Avaza, noting quick responses and effective issue resolution. (12 reviews) - Users value the **time-saving features** of Avaza, simplifying team management and enhancing project oversight efficiently. (12 reviews) - Users appreciate Avaza's **intuitive user interface** and ease of use, enhancing productivity and collaboration. (12 reviews) - Users find Avaza **extremely helpful** for timesheet submission and leave applications, complemented by great technical support. (10 reviews) - Intuitive (9 reviews) - Report Generation (9 reviews) - Project Management (8 reviews) - Team Collaboration (8 reviews) **What users dislike:** - Users find the **limited features** of Avaza hinder personalization and complicate project management and reporting. (11 reviews) - Users find the **missing features** in Avaza limiting, especially regarding report accessibility and sub-task functionality. (10 reviews) - Users find the **limited customization** options for templates restrictive, impacting personalization and usability in Avaza. (6 reviews) - Users find **reporting challenging** due to complexity, poor data relevance, and difficulty in generating desired reports. (5 reviews) - Users face challenges with **reporting issues** on Avaza, finding the data retrieval process confusing and complex. (5 reviews) - Users face a steep **learning curve** with Avaza due to its complexity and challenging initial setup. (4 reviews) - Access Limitations (3 reviews) - Dashboard Issues (3 reviews) - Difficult Navigation (3 reviews) - Improvement Needed (3 reviews) ## Avaza Reviews ### 1. Avaza has help my team stay organized **Rating:** 4.0/5.0 stars **Reviewed by:** Craig S. | CEO and lead integrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Avaza?** I like how easy it is to create tasks and keep all related screenshots, attachments and notes all in one place. It is also great to be able to track time spent on tasks for billing and estimating. **What do you dislike about Avaza?** The invoicing and accounting features are a little sparse. There is an invoicing section which seems to be lacking features to make it fully useful. I have not been able to find the estimating section. It would be good if it was linked to from the main menu. To replace the need for accounting software it would need to include more features typically found in accounting software like Wave. Integration to bank accounts to pull transactions would be a big one. **What problems is Avaza solving and how is that benefiting you?** Keeps our projects and related documentation very organized. It is very handy to be able to look at a project completed years ago and see the notes and what was done on that project. **Official Response from Behram Khan:** > We're glad to hear that Avaza has helped your team stay organized and that you find it easy to create tasks and track time. We would love to learn what improvements you would like to see in our invoicing module. We do offer an estimate module and plan to offer a purchase order module in the future. You may find our Bills module quite handy as well. Please feel free to reach out to us at support@avaza.com so our team can assist you get the most out of your Avaza account. ### 2. Avaza Helps Me Track Time, Bill Accurately, and Build Client Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Trent C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Avaza?** Avaza has been a great fit for my consulting workflow. I’ve used it for over five years to manage time tracking, billing, and expenses across multiple clients, and the biggest hidden gem for me is how easy it is to enter hourly details and give clients visibility into exactly what I’m working on. That transparency makes billing cleaner and helps clients feel connected to the work without adding extra admin on my side. I also appreciate the flexibility in invoicing and payments. Some clients pay by wire transfer, some by check, and having the option for credit card payments is a big plus for the clients who prefer that route. I also have monthly clients who request a set number of hours, and Avaza makes it easy to switch between clients and keep everything organized. It’s reliable, simple to use, and has become a core part of how I run my business. **What do you dislike about Avaza?** One area I’d like to see improved is expense documentation visibility for clients. When I upload receipt images for expenses, those backup images are not easily available for the client to download and review along with the invoice. Because of that, I usually have to send the receipts separately after billing, which creates extra manual work and adds another step for both sides. It would be much better if uploaded expense images could be shared directly with the customer as part of the billing package. **What problems is Avaza solving and how is that benefiting you?** Avaza solves a few important problems for me. It makes time tracking, expense management, and invoicing much easier, which saves me a lot of administrative time and helps me focus more on client work. It also helps me bill accurately and consistently, which directly supports my revenue. The biggest benefit is transparency. Avaza allows me to give clients clear daily or weekly updates on the work being done, which helps build trust and keeps everyone aligned without a lot of back-and-forth. That visibility makes clients more comfortable, strengthens the relationship, and ultimately helps me run my business more professionally and efficiently. **Official Response from Behram Khan:** > We're glad to hear that Avaza has been a perfect fit for managing your projects and invoicing your customers. It's great to know that it has helped you build your business and serves as your source of truth while working with different clients. ### 3. Streamlines Project Management and effective way of planning design resources, but needs a simpler way of adding project members to projects , many at a time vs one at a time which Avaza currently has. **Rating:** 4.0/5.0 stars **Reviewed by:** Shourya A. | Head Of Brand Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Avaza?** I use Avaza for project management, managing lots of projects and tasks assigned by different team members. It helps me solve workflow problems and allocate resources within the design team when I get projects from various people in the marketing team. The initial setup is pretty easy and not a problem at all. **What do you dislike about Avaza?** One important thing which I would want is that adding stakeholders within Avaza is a very complex thing, and you have to go into project settings and add one user at a time. I feel I should have an opportunity of adding multiple users inside the project setting in one go. Right now, I have to click one, save one, and then go back and then click the other person and save, and so that is a cumbersome process. And sometimes it's very irritating. This process somehow looks counterintuitive and lets me use more time than I would have wanted to. **Recommendations to others considering Avaza:** Avaza is a tool which can be onboarded very quickly and easy to implement. It still has some chinks but is simpler that other project management tools, and serves the purpose it is intended to do very effectively. Saves a lot of time in terms of reporting and also has a very quick setting up of projects and tasks **What problems is Avaza solving and how is that benefiting you?** I use Avaza for project management and it helps solve workflow issues. It also aids in resource allocation within the design team when handling projects from the marketing team. **Official Response from Mehreena Khan:** > Hi Shourya, we are glad that you're enjoying Avaza and thanks for your feedback. By the way, you can go to User Profile > Notification Settings screen at any time and choose which events trigger Email, InApp & Web Push notifications. We now also allow multiple people to be assigned to a task. You can always reach out to our friendly staff 24/7 via chat or by emailing support@avaza.com. We look forward to helping you get the most out of your Avaza experience. ### 4. Reliable time tracking and billing solution **Rating:** 4.5/5.0 stars **Reviewed by:** Nick G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Avaza?** The timesheet entry and the reporting engine—specifically the Staff Utilization and Timesheet Detail reports—are indispensable. The ability to set "zero-rate" billable categories to track effort without affecting the invoice amount has also been a very helpful workaround for our fixed-fee managed services. **What do you dislike about Avaza?** I would love the ability to "hide" or "disable" specific timesheet categories within a project. For long-term support projects, the list of categories gets very long over time, and it would be great to declutter that view for our contractors. **What problems is Avaza solving and how is that benefiting you?** It solves the problem of tracking billable vs. non-billable time across complex fixed-fee projects. The staff utilization report has been a "game-changer" for us; we review it weekly to drive the right behaviors in our delivery team, and it's helped our main contractors maintain over 80% utilization. **Official Response from Sarmed Wasim:** > Thank you for your thoughtful feedback, Nick. We’re glad to hear Avaza has become a reliable part of your time tracking and billing workflow, and that features like Timesheet Entry, Staff Utilization, and Timesheet Detail reports are delivering real value for your team. It’s also great to hear the zero-rate billing setup has worked well for your fixed-fee projects. Your feedback around managing long lists of timesheet categories is appreciated. Keeping workflows streamlined as projects grow is important, and improving flexibility in this area is something we’re actively evaluating. We’re continuing to roll out enhancements across the platform, and feedback like yours helps shape what comes next. Thanks again for sharing your experience. 💙 ### 5. Robust Reporting Options and Flexible API Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Michael B. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Avaza?** I really appreciate the amount of reporting options, and the API integrations allow me to run custom reports via Azure. It also just works, the system performs smoothly and the reporting processes large amounts of data easily. **What do you dislike about Avaza?** I'd like to see more custom reporting options within the UI, having to create complex python scripts isn't always efficient. Possibly having an agentic AI helper would be good to answer coding questions. **What problems is Avaza solving and how is that benefiting you?** Avaza solves the issue of reporting billing to our clients so we can get paid. The fact that onboarding is simple is helpful in many ways, and the pricing is easy to understand via the licensing. Since my company has an IT department of one, the low maintenance of the system is really helpful. **Official Response from Sarmed Wasim:** > Thanks for the thoughtful review, Michael! We’re glad Avaza’s reporting capabilities, API flexibility, and overall reliability are helping your team handle large volumes of billing data efficiently, especially with a lean IT setup. It’s also great to hear onboarding was smooth and pricing has been straightforward. We appreciate the feedback on more advanced custom reporting in the UI too. Needing complex Python scripts for certain reports isn’t ideal, and your suggestion around AI-assisted coding support is an interesting one. We’ve shared this with our team. Thanks again for taking the time to leave a review! 💙 ### 6. Easy Invoicing and Timesheet Management, Needs Better Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Avaza?** I use Avaza for timesheets and invoicing, and I like that it's easy to use. The reports are good and easy to put together, which is really helpful for invoicing clients and doing payroll because I need accurate reports. I appreciate that Avaza enables me to do this. **What do you dislike about Avaza?** We don't always know who has made changes, and don't get notifications if a new category has been added. Sometimes when I do payroll and an employee is short on hours, it's because a new category has been added that they have booked time to. The pre-made report will not have this category on it, and if I'm not aware, I wouldn't know to add it in. It would be ideal if I could get a notification to let me know a new category has been added. **What problems is Avaza solving and how is that benefiting you?** Avaza helps us track employee hours accurately and simplifies invoicing clients and doing payroll with its reliable reports. **Official Response from Sarmed Wasim:** > Hi, Debbie. Thanks for the great review. We’re really glad to hear timesheets and reporting are helping you keep invoicing accurate and efficient. We also appreciate your feedback on the audit trail. Better visibility around changes like rate updates is important, and our Product team is exploring improvements in this area. If this is affecting your workflow, feel free to reach out. We’d be happy to help. 😊 ### 7. Effortless Setup, Needs More Task Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Avaza?** I like Avaza's ability to export spreadsheets in a format that's ready to import into other project management activities. I also appreciate how easily I can report on people's time, which helps in managing our projects effectively. The initial setup of Avaza was very easy and made transitioning from our previous Excel-based processes smooth. Though we had to slightly adjust our processes, it's a fairly standard approach to project creation and tracking. **What do you dislike about Avaza?** It could provide additional layers (a tree of layers) of task complexity. At the moment, there's only two layers. There's project, work package and then task. There's no ability to have subtasks in the project plan. Additionally editing timesheets can be tricky as it is necessary to go into the individual log in order to modify (which can take a lot of time). Timesheet templates (pre-prepared sets of tasks for a particular user) would also be a great time-saver. **What problems is Avaza solving and how is that benefiting you?** Avaza provides a centralized location for managing timesheets, making it easy to export and integrate with project management. It helps me report on time against projects, manage budgets, and invoice customers efficiently. **Official Response from Sarmed Wasim:** > Hi, Jeremy. Thanks so much for sharing your experience and for highlighting how easy the transition from Excel was. It’s great to hear Avaza has made time tracking, reporting, budgeting, and invoicing more efficient for your team. We also appreciate the thoughtful feedback around task hierarchy, timesheet editing, and templates. The good news is that enhanced sub-task functionality is currently in the works and will be going live very soon, which should help with the added task flexibility you’re looking for. We’ve also shared your feedback on timesheet editing and templates with our product team as we continue improving those workflows. Thanks again for the review and for helping us make Avaza better. 💙 ### 8. Simple UI and quick onboarding, but scheduling dependencies and customization need work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Avaza?** Avaza’s user interface is quite simple and easy to use. It makes it straightforward to view the team schedule, tasks, and projects, and to assign bookings to the right people. Overall, it’s a good setup and quick for onboarding employees to timesheets and related workflows. **What do you dislike about Avaza?** The main challenges I face with Avaza are the lack of connection between projects, tasks, and the team schedule. Without the ability to use dependencies on bookings, it increases admin time, and I feel this could be handled more easily—something other platforms seem to offer. Also, some limitations in what you can customise can make certain workflows trickier than they need to be. **What problems is Avaza solving and how is that benefiting you?** It’s been helpful from a project management perspective, allowing me to track tasks, profitability, and other key details. It also makes it easier to manage people’s time and resources, so I can capture this information and use it to inform business decisions. **Official Response from Sarmed Wasim:** > Thank you for your thoughtful feedback, and we appreciate you highlighting both what’s working well and where improvements can be made. We’re glad Avaza’s simple interface, team scheduling visibility, and quick onboarding have helped streamline timesheets and project workflows for your team. Improving how projects, tasks, and scheduling connect more seamlessly is an area we’re actively evolving, and we understand how important dependency-based scheduling and greater customization flexibility can be for reducing admin overhead. We’ve continued to enhance workflow flexibility across the platform, with further improvements already in development to make scheduling and project coordination more intuitive over time. Thanks again for sharing your experience. Feedback like this helps shape where we invest next. 💙 ### 9. Versatile Tool with Easy Learning Curve for Freelancers **Rating:** 4.0/5.0 stars **Reviewed by:** Yossi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Avaza?** I love that all pages in Avaza are similar, making the learning curve linear. Once I complete one page, all of the modules are pretty much the same, which reduces learning time and eases implementation. The pricing plan is great because both small and large businesses can find a suitable plan. I love the interaction between modules, allowing me to prepare a quote, convert it into a project, then an invoice, and finally record it as a payment. It's straightforward to activate and work with different modules as needed. **What do you dislike about Avaza?** Lately, they've blocked the ability to send emails for free plans. I really want them to enable it again because using the email form straight from Avaza speeds up processes. I feel like this change is their way to push people into a paid plan. If someone is comfortable with the free plan, I don't want the company to bother them and make life harder just to convert them into a paid customer. **What problems is Avaza solving and how is that benefiting you?** I use Avaza for preparing quotes, managing project components, invoicing, and recording payments, which streamlines workflows. It reduces learning time, offers a flexible pricing plan, and ensures easy module interaction, making implementation straightforward. **Official Response from Sarmed Wasim:** > Thanks for the thoughtful review. Great to hear the consistent layout and smooth flow from quotes to projects, invoices, and payments is making things easier to learn and use day to day. We also appreciate you sharing your concerns around email sending on the free plan. The intent is to support the platform long term, but we understand how this impacts your workflow and will pass your feedback to the team. You can always reach out to our friendly team 24/7 via chat or by emailing support@avaza.com. We look forward to helping you get the most out of your Avaza experience. 💙 ### 10. Easy Project and Time Management with Avaza **Rating:** 4.5/5.0 stars **Reviewed by:** Phil B. | President and Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Avaza?** I like that Avaza is easy to use. It's good to see everything in one space and straightforward to add new projects, new resources, set up different charge rates for resources and projects, and report on progress. Avaza also helps us keep track of hours and understand which hours have been invoiced or not. It gives us a clear view of where we are on projects, the charge versus budget, and allows us to capture time-off hours for payroll processing. As a consulting company running multiple projects, Avaza makes it easy to see what each resource is working on, who is working on which projects, and which projects are generating the most revenue. The initial setup was also pretty easy; we could set up projects and resources incrementally, making it straightforward. **What do you dislike about Avaza?** There's not really anything we particularly didn't like about Avaza. As a time keeping, project tracking and billing system it covered most bases for us. **What problems is Avaza solving and how is that benefiting you?** Avaza helps us track invoiced and uninvoiced hours, especially if hours were entered late after invoicing happened, project status, and project revenues. It's easy to use, allowing us to see everything in one place, set up charge rates, and report progress, helping us manage resources across multiple projects and identify revenue-generating projects. **Official Response from Noor Gillani:** > Hi Philip, Thank you so much for taking the time to share such a detailed review, we really appreciate it. It’s great to hear that Avaza helped give you clear visibility across your projects, resources, budgets, and invoicing. Making project management, time tracking, and billing easy to manage in one place is exactly what we aim for, so it’s wonderful to see that reflected in your experience. We also truly appreciate your support and for recommending Avaza to others; that means a lot to us. If there’s ever anything we can assist with, our team is always here to help. 💛 ## Avaza Discussions - [Can you create easier ways to maintain companies, clients, invoice templates?](https://www.g2.com/discussions/51643-can-you-create-easier-ways-to-maintain-companies-clients-invoice-templates) - 1 comment, 1 upvote - [Is it possible to connect Avaza and Owncloud?](https://www.g2.com/discussions/is-it-possible-to-connect-avaza-and-owncloud) - 1 comment, 1 upvote - [Are their any plans to have a tab on the left side for a project dashboard on the main screen? Or how about automating project percentages instead of the manual version Avaza has now?](https://www.g2.com/discussions/27195-are-their-any-plans-to-have-a-tab-on-the-left-side-for-a-project-dashboard-on-the-main-screen-or-how-about-automating-project-percentages-instead-of-the-manual-version-avaza-has-now) - 1 comment - [View Avaza pricing details and edition comparison](https://www.g2.com/products/avaza/reviews/avaza-review-196020?section=pricing&secure%5Bexpires_at%5D=2026-05-16+02%3A14%3A50+-0500&secure%5Bsession_id%5D=e22b9b35-61e2-4231-9a06-923a460f49f4&secure%5Btoken%5D=a5f5d3900423a3f10c68fc3cdca1d28dfdea0c2f3f1e773da16312dfaae66987&format=llm_user) ## Avaza Integrations - [Azure Functions](https://www.g2.com/products/azure-functions/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Avaza Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Drag & Drop - Recurring Tasks **Cost Tracking** - Identification - Allocation - Standard Costs **Platform Basics** - Reporting - Dashboard - Performance **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Templates - Time & Expense - Methodologies **Platform Content** - Automation - File Sharing - Content Library **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Bill Processing** - Consolidation - Batch Invoicing - Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Integration** - Accounting - Payments - ERP **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Agentic AI - Billing** - Autonomous Task Execution **Analytics** - Forecasting - Reporting - KPIs **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Standard Integrations - Workflow - Access Management **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top Avaza Alternatives - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,643 reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.4/5.0 (538 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (479 reviews)