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Resource Management by Smartsheet Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Resource Management by Smartsheet, enjoying its flexible features and seamless integration. (7 mentions)
Users appreciate the intuitive project tracking of Resource Management, enhancing visibility and efficiency in resource allocation. (7 mentions)
Users value the effective time tracking feature in Resource Management, enhancing project oversight and accountability. (6 mentions)
Users appreciate the seamless Smartsheet integration, enhancing collaboration and streamlining workflows across various projects. (5 mentions)
Users value the comprehensive project overview offered by Resource Management, enhancing transparency and accountability in their workflows. (5 mentions)
Users face access limitations that hinder functionality, making project management cumbersome and inefficient. (6 mentions)
Users face limitations in detailed task-level resourcing and reporting constraints that affect data reliability. (3 mentions)
Users experience billing issues along with high costs and a cumbersome update process for schedules and worklists. (2 mentions)
Users report inaccurate data due to issues like inconsistent time tracking and difficulty managing schedules effectively. (2 mentions)
Users note inadequate reporting capabilities, often needing workarounds for advanced data analysis and insights. (2 mentions)

5 Pros or Advantages of Resource Management by Smartsheet

5 Cons or Disadvantages of Resource Management by Smartsheet

Resource Management by Smartsheet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Resource Management by Smartsheet, and what problem is it built to solve?

Resource Management by Smartsheet helps teams plan and allocate people across projects, track workloads and time, and get a clearer view of who is available or overcommitted. It is used to bring resource planning and project work into a more coordinated view.

What languages does Resource Management by Smartsheet support?

Resource Management by Smartsheet supports 1 language: English.

What company sizes and industries is Resource Management by Smartsheet the best fit for?

Resource Management by Smartsheet is used across small and mid-sized organizations, with users also coming from larger enterprises. The industries with the clearest presence include design, marketing, technology, and consulting.
  • Small businesses: A strong fit for teams using it to coordinate project work, time, and budgets.
  • Mid-market companies: Teams use it to manage workloads and resource allocation across projects.
  • Design and marketing: Common use cases include studio or agency scheduling, time tracking, and client-project planning.
  • Technology and consulting: Teams use it to plan staff capacity and track time and project budgets.

How long does it take to implement Resource Management by Smartsheet across a team?

Implementation timelines vary, but going live in under a month is the most commonly reported experience. Some teams report a longer rollout, particularly when setup and team processes require more work.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also reported regularly
Under 1 day Reported less often
3–6 months Reported occasionally

What customer support options does Resource Management by Smartsheet provide, and how do users find the overall support experience?

Chat is available for customer support. The experience can be responsive and helpful, especially during onboarding, though users also encounter cases where support is slow or does not resolve technical issues effectively.

What is the experience like for teams switching to Resource Management by Smartsheet from another tool?

Teams moving to Resource Management by Smartsheet often want better visibility into staffing, resource capacity, time, and project budgets than they had with spreadsheets or separate project and time-tracking tools. The transition can consolidate planning and tracking in one place, with users valuing the clearer resource picture while noting that setup and learning the workflow may take effort.

What features or capabilities could make Resource Management by Smartsheet even more useful?

More flexible editing, reporting, and project detail would make Resource Management by Smartsheet more useful for teams with complex or frequently changing work.
  • Make scheduling changes quicker: Add drag-and-drop reassignment, bulk date updates, and easier adjustments when project timelines shift.
  • Expand reporting and exports: Provide more customizable filters and views, with clearer ways to combine project, time, budget, and fee information.
  • Support more detailed project work: Add richer task-level detail, including dependencies and additional project phases.

Resource Management by Smartsheet Reviews (142)

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Resource Management by Smartsheet Reviews (142)

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Aditya A.
AA
Aditya A.
GenAi Specialist
Enterprise (> 1000 emp.)
"Effective Resource Planning with Setup Hiccups"
4/5
What do you like best about Resource Management by Smartsheet?

I use Resource Management by Smartsheet to plan, allocate, and track people and work more efficiently across projects. It provides me a line of everyone's workload, helping me know who is free or overloaded. I like that it reduces chaos instead of causing one. The Schedule view is a great feature; it's my day-to-day operating screen. It shows me who is working on what and why, which I use to avoid trainer clashes and plan training batches correctly. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The initial setup is a bit confusing and takes more time to set up than actually using it. I have to define people, projects, and allocation. It's also too rigid for dynamic changes. Review collected by and hosted on G2.com.

Angie L.
AL
Angie L.
Project Engineer
Small-Business (50 or fewer emp.)
"Resource Management tool"
4.5/5
What do you like best about Resource Management by Smartsheet?

I can see each team member's tasks across all projects into one rollup. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I can't update formulas across an entire rollup (e.g. in excel you can find/replace for an entire sheet). Review collected by and hosted on G2.com.

Verified User in Legal Services
CL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Resource Management is overall great for productivity"
5/5
What do you like best about Resource Management by Smartsheet?

Intuitive Resourcing View – The visual allocation grids make it really easy to see who is overbooked, underutilized, or available. Drag-and-drop scheduling feels natural compared to traditional spreadsheets.

Scenario Planning – You can run “what-if” scenarios for staffing and project timelines, which helps project managers make informed trade-offs before committing resources.

Integrated Time Tracking – Team members can log time directly against assignments, keeping resourcing data connected to actuals without needing a separate tool.

Portfolio-level Insights – Reports and dashboards show capacity, demand, and utilization across projects, making it easier for leadership to plan strategically and avoid bottlenecks.

Seamless Smartsheet Integration – Since it’s part of the Smartsheet ecosystem, it plugs right into broader project plans, dashboards, and workflows without a lot of manual duplication. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Limited Granularity

– It works very well at the project/role level, but it’s not as strong when you need detailed task-level resourcing or highly complex dependency management.

Reporting Constraints

– Built-in reporting is good for utilization and capacity, but more advanced/custom reporting sometimes requires workarounds or exporting data.

Time Tracking Adoption

– The time entry feature is simple, but adoption can be hit-or-miss; if people don’t log time consistently, utilization data can become unreliable. Review collected by and hosted on G2.com.

Ed S.
ES
Ed S.
Studio Traffic Manager
Mid-Market (51-1000 emp.)
"Studio Traffic Manager in global company"
4.5/5
What do you like best about Resource Management by Smartsheet?

Resource Management integrates with Smartsheet to provide start to finish overview of projects and details time and staff commitment. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Our designers need to have a license in order to move from RM back to Smartsheet. For example, to view the Smartsheet listing from the link in RM. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"Gladys Review of RM"
5/5
What do you like best about Resource Management by Smartsheet?

Good user interface

The timesheet feature

Scheduling feature Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Logging in is an issue at times

It's expensive Review collected by and hosted on G2.com.

SM
Shane M.
Director of Project Management
Small-Business (50 or fewer emp.)
"Functional but not ideal for dynamic schedules."
2/5
What do you like best about Resource Management by Smartsheet?

Resource profiles can be customized, and the ability to create managed resources that do not count toward overall license costs is a significant plus when you're working with contractors or trying to do pipeline planning. The overall implementation for our team went well, as it is a straightforward view of timecards and worklists. Our team worked in the system daily. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Updating schedules or worklists is extremely tedious with the limited copy/paste functionality, and there is no ability to bulk update dates or push dates out based on dependencies. For projects that had lengthy worklists, one delay requires manual adjustment of all of the remaining tasks that are scheduled which became nearly impossible to manage. The customer support was generally responsive to an inquiry but largely unhelpful, and unable to assist with issues that arose. The system was a bit glitchy overall, too, sometimes creating duplicate scheduled tasks or not registering a task in someone's timecard, which could easily ruin someone's schedule. The schedule view was also hard to navigate as it is very clunky and slow to work with. Review collected by and hosted on G2.com.

AG
amy G.
Management Consultant
Small-Business (50 or fewer emp.)
"Resource Mgmt for Smartsheet works great"
5/5
What do you like best about Resource Management by Smartsheet?

It is great to see all resources in one place Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I would like to edit on screen resourcing Review collected by and hosted on G2.com.

Sabashan P.
SP
Sabashan P.
Tracking Clerk
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful Project Management Software"
5/5
What do you like best about Resource Management by Smartsheet?

The different ways to display like card view and grid view

How updates are show as the users enter data or complete tasks

Most views and layout is similar to other software I'm familiar with making it easy to use and setup

I am able to link different projects and view the information.

Enables me to set certain resource types and project settings to suit my requirements. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I have not yet disliked anything. Smartsheet is my top 1 Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"RM by Smartsheet - very powerful tool."
5/5
What do you like best about Resource Management by Smartsheet?

It takes the data from Smartsheet Project Management. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

It's not very intuitive tool to work with at the beginning. Review collected by and hosted on G2.com.

Chaitanya R.
CR
Chaitanya R.
Executive
Marketing and Advertising
Enterprise (> 1000 emp.)
"The Ultimate Timesaving and Project Management"
5/5
What do you like best about Resource Management by Smartsheet?

I use Smart Sheet to track the time I spend on each project, making it easy to see where my hours are allocated. I update my projects daily and submit them for approval from my manager to help customize my schedule. Smart Sheet’s integration with Sheets lets me export and reorganize the data, allowing me to focus on specific projects as needed. It’s been a great tool for optimizing project management and time efficiency. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I've recently noticed an issue with the Smart Sheet interface—certain options aren’t visible when trying to select them. To access those options, I’ve had to reduce the browser size, which is something I discovered when trying to add a "report something else option". Review collected by and hosted on G2.com.