# MemberLeap Reviews **Vendor:** MemberLeap **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About MemberLeap MemberLeap is a comprehensive and flexible membership management solution built around a core database that can enhance your association's daily efficiency. It includes managing members, automating dues collection, communicating with members, conducting online registration for in-person and virtual events, and managing website content, among many other features. ## MemberLeap Reviews ### 1. MemberLeap is a great website platform **Rating:** 4.5/5.0 stars **Reviewed by:** Heather M. | Research and Policy Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2018 **What do you like best about MemberLeap?** When I started using MemberLeap, I had never used software to create web content before. I was surprised at how easy it was to create and update web content. The interface is extremely intuitive and it is easy to learn the multiple functionalities of the software. MemberLeap is also extremely responsive to help troubleshoot issues. Recently, I had to reach out to them to get a quote on how much it would cost to make a couple of edits to our web layout. They responded within a couple of days and were very clear on price. Finally, it is very easy to embed multimedia items into content - I typically need to embed a large number of images. I can easily link to these images. **What do you dislike about MemberLeap?** The content editor can have glitches at times. I've noticed that it can add extra characters after publication and can be finicky with special characters. Additionally, it is very important to save work if you are working on the same content for a long time - I've experienced (the hard way) that you could be logged out of your account and lose all your work. **What problems is MemberLeap solving and how is that benefiting you?** I often need to update the content of our website - MemberLeap makes this frequent updating easy and the layout looks great! ### 2. Couldn't be happier **Rating:** 5.0/5.0 stars **Reviewed by:** Susan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2018 **What do you like best about MemberLeap?** The various modules available in the software package has not only enhanced our members’ experience but has also enabled our staff processes to become more efficient. The support team has always provided timely responses to inquiries and requests for tailored programming has always been completed in a timely manner. I could not be happier with our MMS services and support. **What do you dislike about MemberLeap?** We have found no shortcoming in features and functionality of the software. **Recommendations to others considering MemberLeap:** Review the demonstration website & client testimonials and research other options, including the pricing tiers. **What problems is MemberLeap solving and how is that benefiting you?** Our organization no longer needs to use several vendors to provide services to our members or for staff to complete their work AND the difficulty of integrating or merging information from one vendor to another has been eliminated. ### 3. A great packaged solution for a condo HOA **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about MemberLeap?** New look and feel is great; also mobile friendly. We use broadcast email for all association updates. We also use file storage for meeting minutes, contracts and other important documents that are to be shared with our members. The upgrade process we just completed was smooth and I've learned to make my own changes to our website. Customer service has been excellent. **What do you dislike about MemberLeap?** One possible critique is that configuration options are initially difficult to find because they are in so many places. I have become used to this and know where to find most options. **What problems is MemberLeap solving and how is that benefiting you?** This software is a great solution for our HOA. We have had MemberLeap for many years and just updated our website to be more modern and mobile-friendly so that more users would get engaged, and I believe this will be realized. We use the member database, broadcast email and text, file storage, and now we are starting to use some of the engagement features for projects/committees. ### 4. Easy to use and understand; some limitations **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany D. | Assistant Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about MemberLeap?** The MemberLeap software is easy to use and understand and has made managing our non-profit much easier with membership rolls, dues, events, etc. I couldn't do the daily work we do without it. **What do you dislike about MemberLeap?** Sometimes it can be a bit contained in that certain parts of the program can be limited or need to be modified, but that's not necessarily unusual. I would really like the Quickbooks module to work. We tried while it was in Beta and it couldn't do what we needed. I would also like to be able to delete dropped members from the rosters. I would like to know more about the event operations. It would be nice to put directions, floor maps, mobile check-in, etc. as additions to our event planning. **What problems is MemberLeap solving and how is that benefiting you?** Membership dues, rolls, etc. and keeping those lists and accounts organized. The biggest benefit has been managing the events and membership rosters ### 5. Having your staff of experts a click away **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about MemberLeap?** The ability to address a problem and have it resolved almost immediately is simply a click or two away. The team members are experts at what they do and no problem seems insurmountable. **What do you dislike about MemberLeap?** I have no issues to complain about. They are an excellent provider and their response to questions is extremely quick. Our organization does not use the service for organizing events simply because we do not hold events or meetings as other organizations might. However, our reliance on MemberLeap for member communication, database management and analytics has been instrumental in both improving our organization profile and in attracting and retaining members. **Recommendations to others considering MemberLeap:** Service is unequaled and cost is quite reasonable. **What problems is MemberLeap solving and how is that benefiting you?** They are the seamless back-end of our successfully run organization. ### 6. Excellent Platform and Service!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry C. | Vice President of Energy Development, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2017 **What do you like best about MemberLeap?** Ease of use, service department is amazing (they answer all your questions and take the time to explain everything to you before you get off the phone)!!! **What do you dislike about MemberLeap?** The membership database integration could use some work... so that you could upload changes to the database from a spreadsheet instead of having to manually make changes to each entry **Recommendations to others considering MemberLeap:** Try it, put it through its paces, and even call for help! You will be more than satisfied. **What problems is MemberLeap solving and how is that benefiting you?** We are able to not only host our website, but also control our membership database, conduct surveys, and modify our POS/Invoicing system from a single place!! It's saves us so much time (which equals money) by combining them all together at a very reasonable price! I have been happy with MemberLeap for over 7 years! ### 7. Group or Association Website **Rating:** 4.5/5.0 stars **Reviewed by:** Alyse F. | Chief Attorney , Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about MemberLeap?** It is difficult for Smaller organizations to maintain a website. Our smaller 60-100 group needed a website, but we also wanted the perks of the big websites, such as on-line registration for events, on-line dues payments, billing and invoicing. This website allowed us all these functions and many more. The customer service and response times are absolutely outstanding. Memberleap offers training, videos, and other assistance as needed. Organizations such as ours rely on volunteer board members, who typically do not have a great deal of time to keep track of business, membership, and fees. This program has decreased the time required and simplified the duties. **What do you dislike about MemberLeap?** While it is user friendly, some terminology is not exactly what I would use so there is a small learning curve. **Recommendations to others considering MemberLeap:** The flexibility of memberleap allows you to handle membership one time annually or per individual. There is flexibility in almost every area to customize for your needs. **What problems is MemberLeap solving and how is that benefiting you?** Our group has grown to 150 and it makes planning events and maintaining memberships a breeze. Most functions are automatic. ### 8. Excellent Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah B. | Administrative Assistant, Government Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about MemberLeap?** I like being able to edit and change our company's websites when I need to. If I have a problem or something happens, I can submit a help ticket and within a few hours, my problem is fixed. You can't find that with other big companies. **What do you dislike about MemberLeap?** I like all the services that MemberLeap provides. **Recommendations to others considering MemberLeap:** Don't consider anyone else than MemberLeap. **What problems is MemberLeap solving and how is that benefiting you?** MemberLeap provides excellent membership benefits. Our company is able to send out memos, emails, text messages - It's a great benefit to be able to remain in constant contact with our membership. ### 9. Hands Down the best MMS out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Carmine D. | Vice President, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about MemberLeap?** Support, Support, Support!!! From our awesome first contact, Lisa Vickers who TRULY goes the extra mile, to the entire support team...... they have been nothing short of amazing. This product easily automates membership management and yet adds many powerful features for those that need them. Also further, there are modules that can be activated that turns the Memberleap product into an all encompassing software package! **What do you dislike about MemberLeap?** Nothing other than our own learning curve because of moving from a very old manual system to a modern hosted MMS **Recommendations to others considering MemberLeap:** Powerful product with a great team behind you to help overcome any hurdle you have in transition. **What problems is MemberLeap solving and how is that benefiting you?** Membership management and online access to our tech info ### 10. Administrative Director **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2017 **What do you like best about MemberLeap?** Having the database mgt, billing and event registration within workable one system is a huge plus. It's billing system can interface with QuickBooks. We are able to send surveys, create newsletters and blogs from MemberLeap. Customer Service has been excellent, quick to respond and they work fast to answer questions or resolve issues. **What do you dislike about MemberLeap?** Occasionally a member has trouble accessing the member side of the site/logging in, but it's usually due to member negligence, not the site. occasionally the payment link within an emailed invoice won't connect, again, not sure the 'problem' is caused by MemberLeap. **What problems is MemberLeap solving and how is that benefiting you?** Streamlining billing and bookkeeping, ease of having a 'one stop shop' with many daily association needs available from one system (mass emails, e-newsletters, blogs, website updates, event registration, billing, membership, billing and event reports) is very convenient. ### 11. Website Membership Management **Rating:** 4.5/5.0 stars **Reviewed by:** Lori T. | Independent Consultant, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about MemberLeap?** MemberLeap's support is very friendly and responsive. The functionality of this platform is exceptional. **What do you dislike about MemberLeap?** Only a few minor things that aren't customizable. **What problems is MemberLeap solving and how is that benefiting you?** We use MemberLeap to manage our membership and conference registrations. ### 12. Vieth Consulting is perfect for our needs **Rating:** 5.0/5.0 stars **Reviewed by:** 'Becky R. | CEO, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2017 **What do you like best about MemberLeap?** Vieth Consulting is a great tool for non-profits to tie their database and website together. Vieth is flexible and always on top of any issue that arises, while keeping fees low. **What do you dislike about MemberLeap?** Nothing. The software is great and allows us to do everything web and database related in one place. **What problems is MemberLeap solving and how is that benefiting you?** Members have access to their information, which cuts down on staff time. ### 13. Best Decision We Have Made **Rating:** 5.0/5.0 stars **Reviewed by:** Susie T. | Executive Director, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2017 **What do you like best about MemberLeap?** Customer service is top-notch. Timely, accurate, terrific follow-through. **What do you dislike about MemberLeap?** Would like a more robust newsletter system. **What problems is MemberLeap solving and how is that benefiting you?** Event management, all-in-one software, communications with members, billing management. ## MemberLeap Discussions - [What is MemberLeap used for?](https://www.g2.com/discussions/what-is-memberleap-used-for) - [View MemberLeap pricing details and edition comparison](https://www.g2.com/products/memberleap/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+14%3A00%3A09+-0500&secure%5Bsession_id%5D=b3209079-123e-4b24-bbc2-350662b03989&secure%5Btoken%5D=28ef61801d987f9fd5fce01a2b27c3f11013bef19566ea765bbffd3cdf5316cd&format=llm_user) ## MemberLeap Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Generative AI** - AI Text Generation **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Membership Management ** - Automated Dues & Renewals - Membership Database & Profiles - Member Self‑Service Portal **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event & Scheduling** - Calendar & Scheduling Tools - Attendance Tracking - Event Creation & Registration **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Registration** - Event creation - User registration process - Mobile check-in **Financial Management** - Online Payments & Invoicing - Point of Sale (POS) Integration - Financial Reporting & Analytics **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Communication & Engagement** - Member Community & Networking - Email & SMS Communication - Mobile App Access **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top MemberLeap Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (416 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) - 4.6/5.0 (268 reviews)