# ClubRunner Reviews
**Vendor:** ClubRunner  
**Category:** [Club Management Software](https://www.g2.com/categories/club-management-2c58bf0d-13ef-4570-b808-69044d035c7f)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 11
## About ClubRunner
ClubRunner is the award-winning membership management and communication platform that has impacted hundreds of thousands of people worldwide. Better organize your club, improve your communication, and empower people to connect together, communicate online, and collaborate towards higher goals. ClubRunner today has customers in over 30 countries worldwide and offer its software in multiple languages.




## ClubRunner Reviews
  ### 1. Outstanding Membership and Website platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbie M. | Altrusa District Twelve Board Governor Elect, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about ClubRunner?**

ClubRunner is exactly what we needed! We developed our new website with every component that we wanted. It's easy to create and the support team is outstanding! We've occasionally had questions and we get responses same day or next day, often with links to video directions. Our organzation's website coordinator says this is her favorite platform that she's ever used. I'm not a techy person but have been able to easily upload design components onto our website. Our members have found logging on to be easy and the site to be intuitive. We also LOVE that ClubRunner has an app so that you can access member info from your phone. This company and its product is phenomenal and we highly recommend it. SO glad we switched over to ClubRunner for Altrusa District Twelve!

**What do you dislike about ClubRunner?**

None so far. ClubRunner staff entered our membership data accurately and guided us in the website creation components. Easy to use. Looks great. Excellent support. No problems at all.

**What problems is ClubRunner solving and how is that benefiting you?**

We wanted to be able to have more information on our website available to our members with easy access to it in the "members only" section, in addition to the public part of the site . ClubRunner does this. We wanted a way for members of one club to be able to get the contact information of members in other clubs so that they could connect more easily. ClubRunner makes this easy on the computer or your cell phone.

  ### 2. Club Runner for Rotary

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | S, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about ClubRunner?**

I have been using CR for many years and have been an advocate to my club and District. I found it extremely useful and the integration for District and RI makes the Secretary job much easier than otherwise.

**What do you dislike about ClubRunner?**

There is not much that I dislike. The pricing is a little high for a small club.

**What problems is ClubRunner solving and how is that benefiting you?**

General management of Club data and communication with members and Districts are made easier with CR.

  ### 3. Software fit for purpose

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about ClubRunner?**

The help team both personal and online through video training and responses to inquiries is probably the best strength behind the software.

**What do you dislike about ClubRunner?**

Sometimes it seems a bit clunky and difficult to train older less tech savvy users

**What problems is ClubRunner solving and how is that benefiting you?**

Communication & member management

  ### 4. Get Running to ClubRunner

**Rating:** 4.0/5.0 stars

**Reviewed by:** Regina M. | Account Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ClubRunner?**

I like the community features best that you can interact with other runners and users on the platform.

**What do you dislike about ClubRunner?**

I dislike that the site completely shuts down when under maintenance and it seems to take quite awhile to get back up.

**Recommendations to others considering ClubRunner:**

Even if you are outside of an organization, it's great to start as an enthusiast/hobby club for your family and friends who are runners or are trying to get into running! The pricing is more beneficial to a group setting as well.

**What problems is ClubRunner solving and how is that benefiting you?**

The accuracy of my running and holding myself accountable to it as a part of my lifestyle.

  ### 5. The ClubRunner platform and its staff have been tremendous!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheryl W. | President, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about ClubRunner?**

Ease of use and ability to talk to everyone at all levels of the company is a plus! Very easy to maneuver through their platform.

**What do you dislike about ClubRunner?**

Have to wait sometimes for updates as staff is small but that is also a plus.

**What problems is ClubRunner solving and how is that benefiting you?**

Interconnectivity with other Clubs and International organization.  Streamlined processes. Ability to have non-technical people easily work on aspects of sites.

  ### 6. Good product, great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy N. | site administrator

**Reviewed Date:** May 19, 2021

**What do you like best about ClubRunner?**

The support staff is quick to respond and works hard to answer questions and provide solutions.

**What do you dislike about ClubRunner?**

As in all software there are occassional limitations but they work hard to provide an alternative solution where possible.

**What problems is ClubRunner solving and how is that benefiting you?**

Club Runner provides a way for club members to stay in touch and for club adminstrators to manage club activities and data. The connection to the District is helpful too.

  ### 7. Not User Friendly

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2020

**What do you like best about ClubRunner?**

Their customer service is very nice you can get help when you need it.

**What do you dislike about ClubRunner?**

Cumbersome and not intuitive. We had people disengage from the software because it wasn't user friendly. This program was developed for Rotary and I suspect it works well for that organization but it doesn't quite fit with other orgs - there are better solutions out there.

**What problems is ClubRunner solving and how is that benefiting you?**

We are not using this at our club anymore.

  ### 8. Great System for Community

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about ClubRunner?**

I like that this provides a organized system to our community and members of our chamber. It has impressed many of our members with the easy ability to communicate and share news. The mobile app is a huge bonus for all our businesses involved; a great way to display upcoming events and programs. 

**What do you dislike about ClubRunner?**

I have been very pleased in utilizing ClubRunner, I have no dislikes! 

**What problems is ClubRunner solving and how is that benefiting you?**

Keeping our members up-to date in a innovative and easy way. 

  ### 9. ClubRunner mobile app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about ClubRunner?**

It is user friendly. It allows to know more about upcoming events, view and contact your club or district executives and directors and most importantly it keeps track of the attendance.

**What do you dislike about ClubRunner?**

I don't have much to say on it's dislike. However, look wise it's quite simple. Can be improved!!

**What problems is ClubRunner solving and how is that benefiting you?**

It allows to know more about upcoming events, view and contact your club or district executives and directors and most importantly it keeps track of the attendance.

  ### 10. Wonderful world of ClubRunner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2018

**What do you like best about ClubRunner?**

ClubRunner is top of the line in it's field! The UI is clean and eed feel responsive to ever user action. Extremely User friendly and the best customer service/ help hotline in the biz!

**What do you dislike about ClubRunner?**

At the moment, the ClubRunner system has minimal defaults negatively speaking. If I had to choose, the palette tool options could have a more dense options. More options would broaden the project outcome.

**What problems is ClubRunner solving and how is that benefiting you?**

The ClubRunner system would quicken production and minimize mistakes. Happy customer happy profits!

  ### 11. Great Software.

**Rating:** 4.5/5.0 stars

**Reviewed by:** L. Sean G. | Manager, Accounting, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2018

**What do you like best about ClubRunner?**

There isn’t another software that does this. One of a kind!

**What do you dislike about ClubRunner?**

I dislike the quality of the grapics that clubrunner uses. Everything else is excellent.

**What problems is ClubRunner solving and how is that benefiting you?**

It helps organize departments somewhat to the use of another sharing application. It’s a connector of like skill sets. 


## ClubRunner Discussions
  - [What is ClubRunner used for?](https://www.g2.com/discussions/what-is-clubrunner-used-for)

- [View ClubRunner pricing details and edition comparison](https://www.g2.com/products/clubrunner/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+01%3A59%3A29+-0500&secure%5Bsession_id%5D=0024c13a-c757-4ead-a5a0-91d8c3cd019e&secure%5Btoken%5D=60f51e7564ac62105d35fefeb3279f648cc70c45396f34b8271d9ce6696116a3&format=llm_user)

## ClubRunner Features
**Agentic AI - Professional Association Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Membership Management **
- Automated Dues & Renewals
- Membership Database & Profiles
- Member Self‑Service Portal

**Event & Scheduling**
- Calendar & Scheduling Tools
- Attendance Tracking
- Event Creation & Registration

**Membership Management**
- Member Self‑Service Portal
- Member Database
- Automated Dues & Renewals

**Financial Management**
- Online Payments & Invoicing
- Point of Sale (POS) Integration
- Financial Reporting & Analytics

**Events & Committees**
- Committee & Group Management
- Event Management & Registration
- Calendar & Scheduling Tools

**Communication & Engagement**
- Member Community & Networking
- Email & SMS Communication
- Mobile App Access

**Financial & Operational Tools**
- Integration With Accounting Tools
- Email Marketing & Automated Communications
- Online Payments & Invoicing
- Reporting & Analytics

## Top ClubRunner Alternatives
  - [ClubExpress](https://www.g2.com/products/clubexpress/reviews) - 4.0/5.0 (245 reviews)
  - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (416 reviews)
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