JumpCloud
JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.
Average Rating: 4.5/5.0
Total Reviews: 3,998
How Do G2 Users Rate JumpCloud?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
- Reporting: 8.5/10 (Category avg: 8.8/10)
- Approval Workflows: 8.4/10 (Category avg: 8.8/10)
- Audit log: 8.6/10 (Category avg: 8.8/10)
Who Is the Company Behind JumpCloud?
- Seller: JumpCloud Inc.
- Company Website:
- Year Founded: 2012
- HQ Location: Louisville, CO
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LinkedIn® Page: www.linkedin.com
998 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: IT Manager, System Administrator
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 54% Medium, 35% Small
What Do G2 Reviewers Say About JumpCloud?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use in JumpCloud, highlighting its clean interface and streamlined management capabilities.
- Users appreciate the centralized device management of JumpCloud, simplifying administration and enhancing user experience for IT admins.
- Users appreciate the robust security features of JumpCloud, ensuring efficient management and comprehensive device protection.
- Users appreciate the centralized management of JumpCloud, making it easy to manage identities and resources effectively.
- Users value JumpCloud's intuitive platform and cross-platform support, simplifying user authentication and device management effectively.
Cons
- Users express concerns over missing features, particularly regarding the Linux agent and mobile UI updates.
- Users highlight the poor application logs and suggest the need for improved connection speeds and functionalities.
- Users find the limited features of JumpCloud lacking depth compared to dedicated management tools like Intune.
- Users find the limitations in MDM development and app assignments restrict flexibility and complicate workflow efficiency.
- Users experience a learning curve with JumpCloud, particularly when importing contacts from other systems and navigating the interface.
What Are Recent G2 Reviews of JumpCloud?
"Seamless Remote Device Management, but Password Manager Needs Work"
Rating: 4.5/5.0 stars
— katlego G.
"Efficient and Simple Management with JumpCloud, but with Limitations"
Rating: 5.0/5.0 stars
— Isaac Levi M.
What Are G2 Users Discussing About JumpCloud?
- How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies? - 1 comment, 4 upvotes
- What is JumpCloud used for? - 3 comments, 4 upvotes
- Can JumpCloud replace Active Directory? - 3 comments, 2 upvotes
- Is JumpCloud secure? - 2 comments, 3 upvotes
- What is JumpCloud? - 1 comment

