StrongDM Reviews & Product Details

StrongDM allows us to reduce credential sprawl and simplify the onboarding of new servers and staff. As with any security solution, users don't like friction or having to change how they work. However, StrongDM allows our engineers to continue using the same tools as they have always used with the added security benefits of MFA and JIT access.

Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution. Review collected by and hosted on G2.com.

Sometimes the documentation site navigation can be tricky to navigate. I think the information is there, but I find myself going through a search engine to get to it.

Including CI/CD and machine access without having to purchase extra licences would be nice to see. Review collected by and hosted on G2.com.

I find StrongDM incredibly valuable for resource discovery and managing access within our organization. The software significantly enhances our security by ensuring each access to resources is meticulously audited and tracked. This level of security helps us stand confidently with compliance auditing requirements. Additionally, StrongDM provides a better understanding of our Google Cloud Platform (GCP) infrastructure, which has been extremely beneficial in maintaining efficient operations and ensuring that our team has just-in-time access to necessary resources. The ease of managing access and the clarity provided by the compliance audit reports streamline our workflow. Overall, StrongDM's role in improving security makes it a crucial component of our infrastructure management. Review collected by and hosted on G2.com.

I find it frustrating that StrongDM currently does not have the feature to pull HR information directly from the HR system and relies on Okta. This would be more efficient and make StrongDM a more reliable source of truth regarding employment information. Additionally, the RBAC binding process for cluster management is a manual task, and I would appreciate an automated option that allows people to request to be added to groups through StrongDM, especially for specific namespaces. The initial setup posed challenges, mainly due to networking and firewall rules. Review collected by and hosted on G2.com.

I like how StrongDM makes it easy to securely connect to private resources without needing complex VPN setups or multiple credentials. It saves time, improves productivity, and ensures secure access with minimal hassle. Review collected by and hosted on G2.com.

Sometimes the admin portal can be a bit slow to load, but aside from that, my overall experience has been very positive. Review collected by and hosted on G2.com.

I find StrongDM extremely user-friendly, which makes managing privileged access a seamless experience. The certificate authentication feature enhances security and reduces the risk of unauthorized access, giving me additional peace of mind. I am pleased with the gateway installation process, which is well-structured and contributes to the solution's effectiveness in managing server access. Additionally, I appreciate how easy the initial setup of StrongDM is, allowing me to get started quickly and efficiently without any complications. Review collected by and hosted on G2.com.

I find the client-based setup of StrongDM somewhat inconvenient. It requires installing the SDM client for accessing target resources, which may add an unnecessary step in my workflow. Review collected by and hosted on G2.com.

StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success. Review collected by and hosted on G2.com.

There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility. Review collected by and hosted on G2.com.

we have been very happy with the ease of setup and usage of the StrongDM solution. Our onboarding process was smooth and everyone we have worked with has been wonderful. Customer support is extremely fast and efficient at providing solutions and solving problems, with some problems even getting solved within minutes. When we have run into more complex technical problems, we were able to get the help we needed with people joining calls and helping us find the solutions to our problems.

The application itself is pretty easy to use too, and our users are pretty happy with the overall experience. Review collected by and hosted on G2.com.

If you have a very complex network or setup requirements, you may run into issues figuring out how to design and setup the strongdm network in the most efficient way, but this is true of most any networked technology. Careful planning (and with the assistance of StrongDM support staff) can go a long way to a smooth experience. Review collected by and hosted on G2.com.

best possible support for every question Review collected by and hosted on G2.com.

24 hours to get the access might be little patience testing Review collected by and hosted on G2.com.

StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing is great as you can see graphically what commands where run etc Review collected by and hosted on G2.com.

There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs Review collected by and hosted on G2.com.

The support team is highly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues or questions we have. They take the time to understand our specific needs and provide tailored guidance on how to best leverage the platform. Review collected by and hosted on G2.com.

While StrongDM gets a lot right, there are a few areas where the platform feels not quite 100% polished. We've encountered some rough edges in terms of configurability and customization options. There have been instances where we wanted to set up access controls or integrations in a specific way, but found that StrongDM didn't provide the necessary flexibility. Review collected by and hosted on G2.com.

- ease of operation and setup - full feature set - constantly improving Review collected by and hosted on G2.com.

- limited support for oracle databases - search could be improved by allowing to also search by port - logs search could be improved by allowing to search for keywords Review collected by and hosted on G2.com.